Food is expected but kind of soggy. Place is ok and a bit dirty but kept up a bit. There are some holes on the couches but it's been repaired. Servers are good and fast. Good place for a party since it has lots of open space. Not lot of people come here anymore. -2 has a smell. Probably chemicals from cleaning. Not kept clean.

I love A&W..and I dont like to complain. The drive thru service was fine, no issues at all. Id just like to say that fries should be made fresh. There was no lineup and I would have been willing to wait 3mins for a fresh batch! From what I could see the restaurant was empty at 8pm. So I think at these slow times, you should have no reason to "stockpile" and serve fries/burgers that sit under a warmer. Im noticing more and more this at fast food places. A&W please dont be like the other places, put some effort into your food

I've only been here for the late-night on route to home. The food is always made fresh and the orderer is very polite. I have been here countless amount of times and I don't ever notice the service being slow. Anticipate long Wait times due to a single staff operation at night. The wait is worth it due to the food being freshly prepared always. Consistency is key and for me I feel they have that locked down for nights.

I ordered here via Uber eats tonight and I thought it was strange. My burger came cold because the Uber eats driver had gone there so early and waited so long for the food but I just thought nothing of it and thought maybe it was the cold weather outside that had created the temperature issue, but it’s a few hours later, and, my stomach hurts terribly and I am secluded to my washroom for a while now there was definitely something wrong with my burger and I’m never ordering from here every again

Second time in a row my breakfast was squished to the side. When I lifted the bread the yolk spilled out everywhere. Next time, I'll just ask for it in a bowl. 😮‍💨

Sunday 2nd of Juy about 4:00 pm.I picked up my usual mama combo and buddy. they were probably sitting under the heat lamp long. the hamburgers were dry and barely warm. fries were hard. for sure fries were sitting long. the 3 guys were more interested in talking to ea other. awful meal. "I was there 2 weeks before had a great meal. the nice lady stopped to talk to me"

Food is perfect except for the not so crispy bacon. Service is prompt and friendly. The place is full of seniors having all-Canadian breakfasts. More seating capacity than other A & W spots. Will come back here always.

Big location, casher was nice and friendly. Food is ready relatively fast and taste good.

Sad to see a big location with customers lining up in the morning but very few people working. Was also tired at that time and didn’t realize the manager overcharged me when I used coupon. The manager was sneaky asking me if medium coffee when the coupon offer small. She didn’t disclose any price adjustment. Very dishonest place.

Still my favorite fast food restaurant. Best burgers , best breakfast, always happy to accommodate my dietary concerns. Great sit down area that is well spaced for those with COVID-19 concerns. Love the diet root beer!

Love this place.Have a good seating arrangement.I usually go there for breakfast and love that.Staffs are very cooperative and polite.Always a big fan of their breakfast

Nowadays a and w food quality is going down and down. But they never reduce the price. Last time it was the poutine. Now, it’s sweet potato fries. It looks like sweet potato fries. But it definitely doesn’t have the “SWEET”. Something somewhere has happened and when I try to tell the lady it’s not what it is, she is not ready to accept that the potato itself is not sweet. It surely tastes like raw potato fries. We’ve been eating sweet potato fries for a long time. I had to say this when the shop lady was not ready to listen and was taking lectures.

While I’m not opposed to non-meat burgers per se, I’ve tried many over the years with varying level of success. Generally, the thing that usually turns me off “veggie” burgers is the texture. Recently A&W has been really promoting their “Beyond Meat” burger which they claim is made from 100% plant-based protein. Sounds kinda vague, doesn’t it? What exactly is “plant-based” protein? Is this a “veggie” burger or is this something else? When you go to their website, the list of ingredients include red beets (for colour and vitamins), coconut oil (for a juicy flavour), yellow peas (for the protein), pomegranates (for vitamins), mung beans (for texture), rice (for protein), potatoes (a binder), and apples (for antioxidants). The burger is topped with lettuce, tomato, red onions, pickles, ketchup, mustard, and mayo (and you can add cheese to your burger at an additional cost). Okay, that’s a lot of information… but how does it look and taste? The burger itself looked fairly “normal” with the exception that the meatless patty looked slightly lighter in colour than you’d expect with a meat patty. Full disclosure – I added a couple of onion rings to my burger as I expected the texture of the patty to be a bit off. The burger actually tasted pretty good… my best description would be that it tasted like a burger with a lot of fixins’. As I expected, the Beyond Meat patty did have something which was missing in the texture – like it was too soft. However, the addition of the crunchy onion rings helped to camouflage the missing texture of the patty. Would I order it again? Not sure. If you look at the nutritional information, the Beyond Meat burger actually has more calories, fat, and sodium than their regular Teen Burger so I wouldn’t necessarily consider this a “healthy” alternative. Also note that this burger is cooked on the same grill as their meat burgers (and the mayo and cheese contain dairy) so this wouldn’t really be considered vegan friendly. But if you’re looking for an alternative to a meat burger, this might be an option that you’d want to try out. On August 16th, I came back to A&W because they were having a special promotion going to support people suffering from MS (A&W would donated $2 from the sale of every Teen Burger). As it turned out, they had a sign on their front door saying that they were all sold our of their Beyond Meat burgers (I guess they must be really popular). I stuck with my Teen Burger and made sure to stuff a few fries in it (does anyone else do this?). I heard that it took about 2 months before the Beyond Meat Burger came back in stock. Have you tried one out yet?

[Update] September 14, 2020 - Had to wait a few minutes for my burger in a lettuce wrap but its morning so so big deal I am happy they serve lunch at breakfast unlike most places. My food was brought to me by a polite young lady who was wearing a mask but I could tell she was smiling underneath it. All staff observed wearing masks. Thank you for your front line service and for upholding the safety protocols set forth by government to combat the spread of pandemic! --------------------------------------------------------------------- - best service and polite staff who make the best chicken lettuce wraps. mmmm yum.

Are You Kidding Me? This place makes the BEST English Muffin Bacon and Eggers!!! I mean the bacon was falling out, the cheese is REAL, and the English muffin is nicely toasted (not sure if you can see those gorgeous toasted peaks - but OMG!). There is NO competition - the other (who, I'm sure you can guess!), tastes gummy, rubbery and not real. Kudos to these guys!

This place is not a healthy place to work. There is this EAST INDIAN lady shouting and yelling profanity towards other coworkers. She needs to be fired immediately. Her behavior is very unacceptable. She made the workplace a toxic place to work for other employee. I feel sorry for the younger guy whom she works that day. Pictures attached.

Amazing Staff, some of the best in the lower mainland. Team was having fun, store was clean, customers were even having fun. This how an envious should look. Amazing Team. Was there Thursday morning 9am and went back at 12. The staff made my day. Raise for all of them working.