4/5 Radwa M. 1 year ago on Google
I
had
a
surgery
in
the
hospital
and
I
have
been
reporting
to
its
clinic
for
more
than
a
month
so
here's
my
review.
1.
In
terms
of
the
doctors
and
nurses,
they
provide
the
best.
Actually,
one
of
the
nurses
saved
my
life
when
she
realized
that
I
had
a
bleeding
after
the
surgery.
2.
In
terms
of
medical
equipment,
I
couldn't
believe
that
sucha
a
hospital
doesn't
have
enough
thermal
blankets!
After
the
surgery
I
felt
so
cold
and
the
doctor
asked
the
nurse
to
bring
a
thermal
blanket
but
she
explained
that
they
have
only
two
and
they
are
used
by
other
patients!!!
3.
In
terms
of
the
clinic,
it's
chaotic!
I
see
patients
shouting
sometimes.
It's
not
the
hospital
fault
sometimes
but
they
don't
provide
staff
with
good
customer
service
skills.
Also,
the
cashier
there,
first
floor,
doesn't
include
visa
payments.
I
noticed
a
couple
of
times,
that
the
cashier
staff
are
not
on
their
desks!
Except
for
one
of
them,
M.
Talat,
I
checked
his
name
of
the
receipt
because
he
was
really
smart
in
handling
the
patients
alone,
answering
all
the
questions
politely
and
guiding
them
though
it
was
a
busy
day
and
he
was
alone!!
4.
In
terms
of
the
preparation
before
the
doctor's
appointment,
the
hospital
may
consider
to
reduce
the
pain
and
stop
this
useless
service!
You
can
wait
for
a
long
time
till
your
turn
pops
up
silently
in
the
screen,
I
am
not
sure
what
will
happen
if
you
don't
notice
it
because
they
won't
care
to
look
for
you!
The
nurses
answer
some
of
the
questions
on
the
medical
questionnaire
on
your
behalf!
I
was
shocked
when
I
read
the
questions
that
I
didn't
answer!
They
don't
use
the
numbers
to
call
the
patients
sometimes.
They
ask
the
patients
who
are
standing
in
front
of
the
rooms
to
get
in,
though
it's
not
as
per
their
procedure.
So,
don't
be
shocked
if
you
get
your
turn
late
or
after
along
debate
with
the
staff!
I
hesitated
in
my
review
between
3
or
4
4
stars,
but
I
went
for
4
because
of
the
doctors
and
nurses.
Yet,
I
believe
for
an
international
hospital,
a
lot
of
medical
equipment
and
services
required
to
be
improved
indeed.