Dr Williams has got to be the worst most unprofessional vet I have ever experienced. I brought my senior cat in to have a bad ingrown toenail looked at. She looked at my cat for less that 10 mins and did no tests. She told us he was full of infection and was in a great deal of pain. She had me pay over $200 for pain meds and antibiotics and talked me into making an appointment to put my cat down. I was advised by friends and family to get a second opinion as my cat was acting completely normal. I canceled my appointment and she called animal services less than an hour later. They told me I had to either surrender my cat or take him to an emergency animal hospital right then and there and they escorted me the whole way and waited in the wait room. The vet there had him for close to 45 mins and advised me he had no infections and was not in any pain. She then told animal services to leave and sent me home with my cat who by the way doesn’t need any antibiotics or pain meds. Dr Williams is very unpleasant to deal with, manipulative and has no idea what she is doing when it comes to cats. I’m just glad I did not listen to her horrible opinions and let her put my cat down. Please please do not see her ever

Brought my kitty into be neutered, it seemed like a routine operation. As the vet called me through the day. I became nervous that my kitty wasn't doing well. He had a fever and they kept him longer than expected. Then when I came to pick him up the front staff were laughing at his suffering. As he ran circles in the kennel and was obviously terrified. They continued to joke about him being traumatized each time the would enter the back room. He had wounds on his toe pads. And has general behavior issues even after a month of recovery. He hisses at my roommates and attacks my senior cat now which he didn't do before. Not happy with the staff who laughed at his pain and stress while in the clinic. Not to mention the price tag. Holy smokes it was double the price as anywhere else

Any Vet who reports a person to the SPCA about an animal that is a senior is saying they should be put down. Because they are irresponsible toward the owners intended good will to care for their animal. If they don't advise it, they have no right to report anything. Animal husbandry is the owners responsibility. A Vet can't say an animal in its final life stages should have thousands of dollars spent on the animal and report an owner to the SPCA. MOST Irresponsible Vet I've ever heard of. Disgusting

Been taking my pets here for awhile, however new staff turn over with erragant young vets. It's all about making a dollar, not about customers. My animal required her prescription filled but they wanted new bloodwork. That's fine.and completed. Then they wanted a full check up, that's fine but wont fill the prescription until after check up in a week. Will have run out of meds by then (and they were the ones who prescribed them). Very disappointed.

Dr Margaret Doyle is just the most amazing vet and human being. She is so kind, intelligent, knowledgeable and compassionate. The staff is also so amazing! Dr. Doyle always takes the time to listen and she always takes the time to diagnose. She has so much experience and always explores as many different possibilities as possible. There are not very many good veterinaries let alone good people around and Dr. Doyle is one of a very few. If you want the best possible care for your animal she is the one to go to. She has taken such great care of my three pups especially my rotti who does not have much time left but tries everything that she can possibly think of to make him comfortable and happy. I am forever in her debt for taking such great care of all my pups!

I took my cat in to be neutered yesterday and I was very impressed with how the vet answered all my questions and treated my kitty with concern (he was very frightened). I left feeling very confident that my little guy was in the best of hands. Their Covid drop off and pick-up protocol, as well as the post procedure information I received was professional and friendly. My kitty is back to his regular self today and I am very happy that we have found such a great vet team to take care of him.

Beyond grateful for the entire team at VCA Riverbend. All so helpful, accommodating and have your pets best interests at heart. Highly recommend this location to anyone looking.

The vet assistants/front desk staff are very friendly and patient. The vet themselves (we've seen two) are knowledgable and know how to make our anxious doggo comfortable. The reason I've given this vet a 4/5 is because the space is very small, the prices are on the expensive end, and the examination room is not cleaned after each animal visit. This is problematic because I have cat allergies and my doggo sits on the same floor they do, picking up their hair. A quick sweep and spray would work wonders for people who have other animal allergies or even their pets who may have allergies to other animals.

Absolutely outstanding doctors and staff. They all treat my fur babies with such love that they enjoy going to the vet just as much as the park! Thanks for loving my babies and treating them so well. I highly recommend.

We’ve been bringing our dog here for 7 years and are so happy with the care and service. Thank you for always helping our pup!

The staff was very friendly and easy to talk to. The vet walked me through everything, and made sure I understood everything. Even after I took my baby home I got texts the day after to make sure she was OK. 10/10 would recommend this vet office.

I recently had an appointment at VCA Canada Riverbend vet clinic for my two dogs. I really appreciate how they were able to accommodate my timeline as well as create an atmosphere that was friendly and kind. I really appreciate doctor Margaret Doyle, she was incredibly helpful and kind. She went above and beyond expectations. I highly recommend recommend this vet clinic.

I have previously brought my cats to this vet and they are fantastic. Everyone is very friendly and happy to help whatever the circumstances. Yesterday we had a very bad experience at a different vet and found out we had to put our hamster down and they weren't going to let us say goodbye. Riverbend (even though they are not an exotic pet clinic) welcomed us in, gave us our space and time to say our goodbyes and did everything to make the process the best they could. The vet was very gentle and caring with our little one. And the girl at the front was absolutely one of the kindest and most helpful people I have met. Thank you 😊

Just saw Dr. Mackie today and she was great with our aging kitty, thank you! *saw Dr Mackie again, she's great as usual!

Cat food pickup to veterinary advice. Only positive experiences here to date. Really thankful to have them in our neighbourhood 👍

We recently had to put our much-loved 17 year old cat to sleep. All of the staff at VCA were incredibly compassionate and kind, and explained every aspect of the procedure in the detail we needed to feel comfortable.

Very friendly staff. Can tell they care. Thanks

Awesome place to go and very gentle staff. The Doctor's are super great and very understanding!

Caring and helpful

Dr. Basi is thorough, caring, gentle and pragmatic. No judgment. She just provides all the information you need to make an informed choice.

Ohh the staff here.. fabulous.

The girls at this vet have been amazing any time I call and are helpful to no end. Any questions I've had they've been able to answer and if they dont, they end up calling me back or sending a text with the info.

Have been an excellent vet for our fur babies. They listen and give our animals quality care.