Só, what a pity to leave one star to this hotel, since they try hard in so many aspects, but obviously know zero about costumer service. Spoiler alert, the ONLY reason for my visit, the heated pool, is by appointment only and you can use it JUST one hour a day (alone, or with your group. Is not, as I imagined, an area to socialize). AND THEY DIDN'T TELL YOU IN ADVANCE, so you may arrive and not having any slots available. They may say is for your own security, but since you are having a buffet breakfast sharing a room with all the guess that is just ridiculous. AND STILL, THE MAIN POINT IS, they don't care for the costumer, just letting us know in advance would had been enough. Go at your own risk of been disappointed, taking the time to write to them and never getting an answer. Prefer to never go back if that is how much they care.

Could not have had a better experience. From the interactions I had with the owner and staff, I could they are very kind hearted people who genuinely care about the well-being and comfort of their guests. This shows in the numerous amenities and thought that went in to designing the space (10/10 breakfast as well!). An extremely tranquil area and great place to clear your mind. I would recommend Pousada Campos dos Holandeses to anyone looking for a place to spend the night in the region.

It's a great hotel, very charming and cozy. The rooms are very wide and clean, and we have the liberty to bring our own bevareges and food. The breakfast is homemade and fresh with a lot of options.

The room was fine, if a little small, but smelled so musty and humid. Especially the bathroom, which I understand... but just a dehumidifier once a week would totally help this issue. Really detracted from the stay.

Tha place is calm and beautiful!! The breakfast is very good, but the WiFi is terrible (only negative point)

Very clean and organized, breakfast is wonderful! The only problem is the location, not that close from the touristic center and bad illuminated streets

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