Customer service is terrible. And the quality of the product leaves something to be desired. If it's silver, it shouldn't look so damaged in a year. Customer service should be at the level of selling luxury items, as they pride themselves on being and is at the level of bitumen

Excellent service and personalized attention, the girls literally take you by the hand to choose that garment that you like so much or to give to that special person. They try on the bracelet or accessory you like until you find the size that best suits you. *They also have a totally FREE cleaning service. 5/5 ☆☆☆☆☆ 👍🏻

What a terrible customer service.

Super attentive attendants! They help you a lot to put together the best option for you to take as a souvenir from Cancún.

Rebecca and Esteban refused to do a return when original Pandora states you have up to 30 days of customer satisfaction. Terrible service, just buy in the USA.

Amazing service!!!

I had never entered the store in Puerto Cancun. The guy who helped me was extraordinarily patient, accommodating, and showed me all the bracelets I asked for. Nothing to do with the attitude of the store staff that was in Las Americas. I'm coming back.

The best gift for a love one.

Los mejores charms..para recordar tus viajes, o cualquier ocasión y la experiencia de compra es única.

El lugar perfecto para el regalo perfecto 👌🏻

Excelente atención y en precios bastante cómodo.

Me ncanta

Very good service, I always choose it. They know a lot about the brand and it's a pleasure to go. Greetings!