Hours of 8am and emergencies 24 hours are published, totally false, closed at 10am and with an open sign that lacks respect and ethics!

Avoid

The doctor treated me very kindly, and gave me a gel and a bandage. We decided that since I was going to travel a day later, it was more convenient to check me out in my city on the way back. They respected me for a medicine that they had there. Very good price, pay little for the attention.

Excellent attention, highly recommended.

Really nice staff but rarely in English. Only Google Translate but they give their best. Calculate enough time especially in the morning. Doctor just arrived 1 hour later. Good for little things had a plugged ear, got a clean up and paid around 75€.

Don't trust this doctor or his service.

A complete scam! A single doctor runs this place- he is a smooth talker. My wife went there with a cold and we were charged $500 for the consultation- medicine was on top. He added absurd charges like translation charge which our insurance refused to honor later. When we pushed back on the fee quoted his excuse was that we would have paid much more in the US. Take the cab down to the downtown and save the hassle. PS: The review below is by the doctor who runs this

Everything went very well! We went there because my husband had slipped at the edge of the hotel swimming pool, he had extreme pain in his chest and back, it was very difficult to move... So we urgently went to this small hospital in the tourist area to do x-rays. I admit that we were especially afraid of the total bill because as tourists, we know that prices rise very quickly... In short, when I arrived there, my husband was taken care of immediately! He had a consultation and 2 x-rays of the chest (front and back) as well as the spine. We were relieved to see that he had no broken bones, just a huge bruised back muscle. The doctor gave him injections and gave him medicine... for a total in pesos equivalent to €125 (we really expected a lot more) The doctor was really great, he speaks perfect English (we don't speak Spanish) and he gave us his personal phone number so we could reach him for anything. I asked at reception if we could come to this hospital for a simple medical consultation and it is possible (because we are staying in Cancun for a while and we have our child with us). In summary, I would definitely return. Sabrina

Best service in the Hotel Zone Cancun English-Spanish- Deutsch-Netherland-French fluend. Almost all insurance accepted. 24 hours open.

Terrible service! We arrived with an emergency and instead of helping, they started asking for information... and from there, instead of helping, they complained that they couldn't! It makes me angry that it is the only place in the hotel zone for energy and they are not trained to deal with emergencies. Train yourself please