Waterfront Charters - Daily Boat Trips & Private Tours image

Waterfront Charters - Daily Boat Trips & Private Tours

Tour operator Boat tour agency Boat rental service

One of the Most Reviewed Tour operators in Cape Town


Address

Shop 5 , Quay 5, V&A Waterfront, Victoria & Alfred Waterfront, Cape Town, 8002, South Africa

Website

www.waterfrontcharters.co.za

Contact

+27 21 418 3168

Rating on Google Maps

4.50 (705 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 9 am to 7 pm
  • Thursday: 9 am to 7 pm
  • Friday: 9 am to 7 pm
  • Saturday: (Day of Reconciliation), 9 am to 7 pm, Hours might differ
  • Sunday: 9 am to 7 pm
  • Monday: 9 am to 7 pm
  • Tuesday: 9 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: experience (26) friendly (20) trip (17) boat (17) crew (16) cruise (15) staff (14) great (13) sunset (11) good (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Carolien B. 4 years ago on Google
    What a magnificent experience we had. The harbor cruise, then the Bay cruise and last but not least, the most romantic sunset we ever had with champagne and the Esperanza... very friendly and knowledgeable staff. Thanksss 🥰🌺
    5 people found this review helpful 👍

  • 5/5 Ian T. 2 years ago on Google
    Our cruise was first class from start to an extended end. Booking online was convenient and easy and we were informed by WhatsApp where to go and what to do. The crew were friendly and created a good vibe. Kudos to the captain who changed course to allow us to get close up, and without frightening, to a whale family that were spotted out in the bay. Everyone around us enjoyed this unexpected sight. The return to harbour, under a full moon, felt like it was with close friends A pleasant surprise was to get a refund as promised for a young passenger that we had paid full fare for, a few days after the cruise.
    4 people found this review helpful 👍

  • 4/5 Lee-Anne C. 1 year ago on Google
    Online booking was easy. And I think the hour and a bit cruise was good value for money. It's a lovely trip out of the V&A Waterfront and around Granger Bay. The times for departure is adjusted according to the season's sunset hour. The staff are incredibly friendly. We received two glasses of sparkling wine each (not champagne). But that's no fault of the Charter company as most South Africans term our sparkling wines "champagne". One must remember to take along a jacket or blanket, as it gets very cold, very quickly. The trip is very smooth, so there's little chance of feeling sea sick.
    4 people found this review helpful 👍

  • 4/5 Carina 2 years ago on Google
    The trip was great. The length of the ride was perfect, the scenery beautiful and well worth the money spent. The relentless music on the boat was however loud and noisy and not to my taste at all.
    3 people found this review helpful 👍

  • 4/5 Jenita E. 2 years ago on Google
    Will definitely recommend the sunset cruise with champagne. Beautiful to watch the sun set out on the sea. Special thanks to Pete for take us on this trip and for the rest of the staff who was very friendly.
    2 people found this review helpful 👍

  • 4/5 Michelle Lindiwe M. 2 years ago on Google
    A sweet and short experience(1hr). Beautiful sceneries! There was no champagne on board but the sparkling wine was decent. Great time!
    2 people found this review helpful 👍

  • 5/5 Tessa R. 4 years ago on Google
    We made use of Waterfront Charters for a morning boat ride around Table Bay in the Enigma (Grey Goose). The boat was in pristine condition, with ample viewing decks at the front, back and 360 degree views from the roof. Ours was a somber occasion because we intended to spread the ashes of my mother over the bay, as she loved the sea. Twelve members of our family joined us on the boat. I would like to say a very big thank you to the crew – Gary, Max and Harley – for their care and professionalism on the day. Even the music playlist was so relevant to our occasion, and I commend the crew's intuition. They were really friendly and sent us off with some kind and wise words at the end. If you’re looking for a charter service that will bend over backwards to meet your needs, then there is no better option than Waterfront Charters.
    1 person found this review helpful 👍

  • 1/5 Geraldine H. 2 years ago on Google
    The lack of organization is a poor start to the entire experience. You are told to queue at 4:15 for boarding, but there is no staff present to regulate the queue, so regardless of how punctual you are, you are crushed in a mass when boarding begins. The crew are unapologetic, to the point of being rude. Although the boat is large in appearance there is limited seating outside of the enclosed cabin. There are more people who want to sit in the open air than the boat can accommodate. Despite being first in the queue, in the ensuing crush, we were told there is no longer space on the upper deck. Too bad - is the attitude. If we wanted to sit outside of the cabin, we were told to sit at the back of the boat in front of the engines. Only when we were overwhelmed by engine fumes, then suddenly, "space" became available on the upper deck and we were allowed up. If you don't mind standing for the hour trip, with no social distancing, blaring music and smoke (engine and cigarette) then this is your booze cruise. If you are hoping for serene appreciation of nature and the ocean, it is not. I would not recommend it to my friends and did not enjoy the interaction with the crew or the overall experience.
    1 person found this review helpful 👍

  • 1/5 QJ G. 4 years ago on Google
    Not impressed. Staff rude. Music terrible. Not the boat in all the ads. Awful champagne. Looked forward to this and ended up being a complete waste of time.
    1 person found this review helpful 👍

  • 3/5 lori g. 10 months ago on Google
    Booked a sunset champagne sail on the schooner Esperance. Got to the dock only to find it out of the water and being worked on with no hope of being in the water anytime soon. Went to the office and they said “you are not interested in a catamaran sail?”. No apologies or explanations at all. A catamaran is not even close to the schooner sail experience. I only booked this company because of the schooner sail offering. Very disappointed in the lack of contact, the non transparency and the non caring attitudes. The ONLY reason I gave this 3 stars was because we did the catamaran since we had no other options, and the boat team was great. Jan and Isabelle made it a good trip, the drinks kept flowing, the music was good, and the Captain took us out around the wall for a good sunset and ride despite it being pretty windy and choppy. The boat crew was fabulous, but the office team and communications needs major improvement. Not good business practice.
    1 person found this review helpful 👍

  • 5/5 Jason H. 4 years ago on Google
    What an awesome experience! We booked the speedboat trip. It was a windy day which made the sea quite choppy which only made the experience even better. The skipper was friendly and knowledgeable providing information on the surroundings as we went out to sea. We were also lucky enough to see two sun fish. Highly recommended experience.

  • 5/5 Mohammed B. 4 years ago on Google
    Very nice sunset view

  • 5/5 Eleftheria T. 4 years ago on Google
    1 hour Sailing on Serenity One with Hilton, Hennie and the durbanite with the shaggy hair. These gents made the experience grand, with all sorts of facts and info. Dolphins and Seal sightings! We were absolutely happy with this wonderful experience and with the gentleman who welcomed us onto their boat with smiles and good vibes.

  • 5/5 BONGEKA M. 4 years ago on Google
    Amazing moments with hubby.

  • 5/5 Basetsana B. 4 years ago on Google
    Amazing staff ,we were late for our sunset cruise and they offered us an opportunity to reschedule. We are so thankful for the help and friendliness we got through out both cruises we did ,from the office team to straight on the boats. You guys rock

  • 1/5 Willem Van R. 4 years ago on Google
    Terrible. Insisted on going out during gale force wind. Not fun at all. Guess money is more important than customer safety or enjoyment. Avoid

  • 5/5 Duduzile Philile R. 4 years ago on Google
    Lovely

  • 5/5 Pepisi M. 4 years ago on Google
    It was awesome. I won't mind to go back.

  • 5/5 Madeleine L. 2 years ago on Google
    Had such a great time. The company was so extremely easy work with. Great service!

  • 5/5 Richard R. 2 years ago on Google
    This was great experience. We did ocean safari. Always ask for deal got good savings. Crew was great!

  • 4/5 Aparthia R. 1 year ago on Google
    It was a fun 30 minutes at a reasonable cost.there are different packages which people can explore.. friendly skipper and host.

  • 5/5 Bongani “Bongz” M. 2 years ago on Google
    The Enigma experience was awesome...Very friendly crew members and the cruise is a define must do

  • 5/5 Niels B. 1 year ago on Google
    Super nice boat trip!!! Perfect duration, and really enjoyable with Jan, Daniel and captain Hilton!! We saw dolphins and sea lions!

  • 5/5 Tebogo “DitebogoIam” D. 1 year ago on Google
    The cruise was so therapeutic and educational... the staff was really funny and friendly ... definitely would do it again 😍🤗🌺

  • 5/5 ThatTravelingGuy 7 months ago on Google
    Had a lot of fun and had a great time here. All of the staff greeted me personally and were very friendly. Played great music and even educated me on what I was seeing. Very welcoming to foreigners. I would definitely recommend if you’re visiting the V&A waterfront in Cape Town.

  • 5/5 Dudu M. 5 months ago on Google
    Great cruise they upgraded my booking from a 30 minutes to 1 hour for free. The crew was very friendly lovely atmosphere, well worth the trip to see the beautiful Mother city from that view

  • 5/5 Linley S. 4 months ago on Google
    I had a great experience I am definitely going to be back to enjoy the other services also offered like champagne barge and sunset cruise. I loved the helpful friendly staff, the captain was friendly and answered any questions we had. Definitely worth your money to use their services.

  • 5/5 Shantel G. 6 months ago on Google
    Did the Sunset Champagne Cruise as part of the City Pass. Cruise was lovely. The sunset was amazing. Excellent service. Would recommend.

  • 5/5 Alessio .. 8 months ago on Google
    Awesome morning trip out onto the ocean, the staff were so friendly and willing to help/answer any questions we had. I highly recommend!

  • 5/5 Kudzi J. 7 months ago on Google
    Had the best Ocean experience,on the Adventure 1 Safari tour. The weather wasn't favorable on the way back but got to see some seals and a penguin and the ride was fun

  • 4/5 Edmore M. 3 years ago on Google
    Awesome

  • 5/5 Mphaga D. 3 years ago on Google
    I specifically used southern cross boat. We enjoyed the ride. They explained everything we could see from sea. It was very educational. The sea breeze is cold so you must dress a bit warm. Super amazing

  • 5/5 Tamzyn B. 3 years ago on Google
    Exceptional experience! Lovely weather, professional yet humorous crew (Liam, Josh and Daniel/ Craig) who made our time that much more worth it. Would definitely do it again and recommend others to try!

  • 5/5 Janet van A. 3 years ago on Google
    A very pleasant trip with friendly and helpful staff... They are willing to take photos of you and your companions on board. Interesting, informative and safe.

  • 5/5 Pia-Marie W. 3 years ago on Google
    The Guys from the Esperance were a delight. The cruise was one of the best things I ever expirienced. Thank you guys so much!

  • 5/5 Annie A. 3 years ago on Google
    The crew was amazing the experience absolutely lovely. We had the best time. I'd recommend them in a heartbeat

  • 5/5 Nokubanga B. 3 years ago on Google
    It was very good and lovely we enjoyed me and my family 👪

  • 5/5 Lodewyk Francois van der W. 4 years ago on Google
    We booked the Enigma for a private charter for a bachelor party for 3 hours. Firstly a shout out to Leslie that handled the booking. Was most helpful. Then secondly to Harley, Max and Daniel on the day of the boat. They made our experience super fun and were so helpful. Waterfront charters, you guys have 3 amazing employees here...look after them. Thanks guys and lady for being responsible for making it an unforgettable experience. Highly recommended for having a party of note!

  • 1/5 Madelaine van der M. 3 years ago on Google
    Rasist... Was in front of row... Was being pushed all over even fell on stairs... 7 black ladies and was helped by 3 others...... The attended saw it and did nothing... Only said dont fight its chrismas... So ja whites is nothing... Very dissapointed... Will not recommend to anybody

  • 5/5 Nicole A. 3 years ago on Google
    Lovely

  • 5/5 Nosipho G. 3 years ago on Google
    Marvelous, we really enjoyed it

  • 5/5 Marinda du P. 3 years ago on Google
    Awesome, really worth the trip, great experience. The crew is very friendly especially Ruan!!!

  • 5/5 Cecil O. 3 years ago on Google
    Good fun and the crew was great and full of jokes.

  • 5/5 Tshim T. 3 years ago on Google
    Nice experience. Excellent staff

  • 5/5 Verlet P. 3 years ago on Google
    It's amazing

  • 4/5 trevor n. 4 years ago on Google
    Well worthwhile trip. Gave me another angle in the docks away from the Waterfront.

  • 5/5 talent s. 3 years ago on Google
    Exceptional service and a great crew. I highly recommend them.

  • 5/5 Palesa M. 3 years ago on Google
    Loved it. Amazing staff

  • 5/5 Lofty L. 3 years ago on Google
    Very good experience,friendly staff and enjoyable experience on the boat with the guys on the boat,lovely time!

  • 5/5 Yaroslav M. 3 years ago on Google
    Went on a trip on Enigma. Amazing experience! The crew was very knowledgeable and extremely friendly!

  • 5/5 Nicole J. 3 years ago on Google
    The boat trip was lovely and the team was incredibly friendly. In addition the tour guide was funny and made it a memorable experience!

  • 5/5 Phillip J. 3 years ago on Google
    Almost every entertainment are on the same place, no need to walk for long distance

  • 5/5 Keeshan R. 3 years ago on Google
    Daniel and the crew were amazing

  • 5/5 Alan M. 3 years ago on Google
    Great service, got engaged on the trip, highly recommended!! :)

  • 5/5 Khumbu N. 4 years ago on Google
    The vibe...was on the other level. Great service and friendly staff.

  • 5/5 This, That, the T. 4 years ago on Google
    Amazing experience! Great prices! Z and his colleagues were funny and hospitable.

  • 5/5 Finishing T. 4 years ago on Google
    Really great sunset cruise experience. Crew very attentive. Lots of information provided.

  • 4/5 Ronald D. 4 years ago on Google
    Terrible weather but still a great trip with the catamaran. They specially took some extra time to follow a whale.

  • 5/5 Shanaaz S. 3 years ago on Google
    Really enjoyed our time. Went for a 90 minute sunset cruise. Was very happy to see that Covid Protocols were adhered to. Had some free entertainment on board with the hilarious crew members. This Catamaran and its crew comes highly recommended and obvsly CT scenery even more beautiful at sea.


Call +27 21 418 3168 Open on Google Maps

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