1/5 Leonardo T. 1 year ago on Google • 1 review
Worst
site
I’ve
stayed
ever,
I
made
a
reservation
via
booking,
some
days
after
the
confirmation
of
the
reserve,
they
send
me
a
message
to
get
an
advance
to
get
assured
a
room,
here
started
the
issues,
after
few
days
they
cancelled
my
booking
appointment
when
I
contacted
the
staff
they
assured
me
the
reserve
was
active,
the
day
we
arrived
to
the
hotel
the
first
notice
we
received
after
pay
the
fee
for
the
room
was
that
they
don’t
have
the
room
I’ve
gotten
reserved
and
they
will
give
me
a
different
room
for
that
night,
this
room
was
very
small
and
doesn’t
seems
like
the
room
we
reserve.
Next
day
we
get
the
new
room
they
promised,
it
had
wet
floor
around
the
bed
near
to
the
bathroom,
and
stay
like
that
all
day
long,
at
checkout
time
we
get
noticed
that
we
had
to
pay
an
extra
fee
because
two
towels
were
stained
with
my
girlfriend’s
hair
dye,
an
expensive
amount
almost
near
the
full
value
for
a
brand
new
towel,
for
used
towels.
I
tried
to
talk
with
the
staff
because
this
fee
was
very
high
for
the
laundry
of
the
towels
but
there
was
nothing
to
do,
so
In
this
hotel
they
can
do
whatever
they
want
and
doesn’t
care
what
the
customers
think,
they
do
not
even
respect
the
contract
of
hotel
services
you
need
to
sign
legally
in
Colombia.
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