Once we decided to purchase the salesman left with our selected emerald. He return moments later and asked if we had noticed the diamonds (very small) that were just above the emerald. Did he switch our selected emerald? Either way it is a sketchy way to conduct business

When purchasing, watch to ensure you are buying the same piece you originally wanted. Do not allow anyone to take your selection out of your sight. Selecting one piece, only to have a salesperson leave with it and return is somewhat suspicious.

I don't know if it was a scam or shoddy work. The ring you see in the photo had an "emerald" 33 hours ago when I picked it up from the store. This was a ring that I had custom made, with the "emerald" that I chose in his store, presented by the man himself, in a "925 sterling silver" mount. It is incredible that after less than 48 hours of use the stone has fallen and I have basically been left with a useless object. Unfortunately, I'm already back home and I don't see a way in which they can compensate me for my investment. Luckily the damage was in my house, I was able to recover the stone and I will take the task of going to test the authenticity of both materials, to see if it was a total scam or just a bad mounting job. An emerald is an investment, be careful who you buy from. I don't recommend this place at all after this experience. I would have preferred to be told that my budget was not adequate than to be made to pay for such a poor quality purchase like this, hoping that the materials are really what they claim to be and that it wasn't a complete rip-off.

Knowledgeable staff, beautiful emeralds and they took the time to make sure we purchased the right jewelery. I would definitely shop here again. And... negotiated a good price on the jewelry.