Profamilia SEDE Cartagena

Gynecologist Obstetrics gynecology clinic Reproductive health clinic

🫤 They take a long time, if you are going to make an appointment, you do not monitor, do it at the headquarters, you have to call the landline, but try very hard since it takes more or less 20 minutes for the operator to attend to you, and after you are here on the day of your appointment, it is also... People often mention appointment, attend, service,


Address

Cra. 21 #34-09, Amador, Cartagena de Indias, Provincia de Cartagena, Bolívar, Colombia

Website

profamilia.org.co

Contact

+57 605 6424966

Rating on Google Maps

3.10 (57 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 7 am to 5 pm
  • Tuesday: 7 am to 5 pm
  • Wednesday: 7 am to 5 pm
  • Thursday: 7 am to 5 pm
  • Friday: 7 am to 5 pm
  • Saturday: 8 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: appointment (7) attend (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 amanda m. 2 years ago on Google • 51 reviews
    They take a long time, if you are going to make an appointment, you do not monitor, do it at the headquarters, you have to call the landline, but try very hard since it takes more or less 20 minutes for the operator to attend to you, and after you are here on the day of your appointment, it is also for First come, first serve so come an hour early 😉
    7 people found this review helpful 👍

  • 5/5 Rafael Barraza R. 2 years ago on Google • 133 reviews
    I personally performed a procedure on me and they were very considerate, their treatment of the patient... Very humane. From the person who controls the entry, to the general services staff, very aware of the process, That's Definitely Colombia... Professionals at the height, 100% Asepsis... Super recommended 👍🏽
    4 people found this review helpful 👍

  • 3/5 karen m. 10 months ago on Google • 82 reviews
    There is an accumulation of waste every day on the corner, generating a bad smell, bad appearance, mosquitoes and rodents.

  • 1/5 karina f. 3 years ago on Google
    Pésima atención tiene. Los teléfonos de lujo ne contestan y me cuelga que pena
    2 people found this review helpful 👍

  • 4/5 Luz Marina P. 1 year ago on Google • 28 reviews
    The facilities have improved a lot, the vaccination service is good. The personnel is very friendly. Something they need to improve is that they only have 2 people to receive patients and bill, which delays care when there is a lot of staff. They have improved a lot.
    1 person found this review helpful 👍

  • 1/5 Iris Gamboa S. 4 years ago on Google • 17 reviews
    They don't answer the phone... I don't want to imagine the type of service they provide there... Knowing that it is an institution that is nationwide and that in other places it works well and here it is so bad... How sad!
    1 person found this review helpful 👍

  • 5/5 Katerin perez s. 10 months ago on Google • 42 reviews
    Very good and fast attention

  • 5/5 Ediana O. 2 years ago on Google
    (Translated by Google) In profamilia there is an excellent attention, a lot of human quality, excellent service and it is by order of arrival. I recommend it (Original) En profamilia hay una exelente atención, mucha calidad humana, exelente servicio y es por orden de llegada. Lo recomiendo
    1 person found this review helpful 👍

  • 2/5 Yeison O. 2 years ago on Google
    (Translated by Google) The telephone line stops working without further ado and for days there has been no attention by that means... (Original) La línea de teléfono deja de funcionar sin más y desde hace días no hay atención por ese medio...
    1 person found this review helpful 👍

  • 1/5 GIULIA P. 4 years ago on Google • 12 reviews
    A service of m..... people who work sit around and don't provide service the worst is that the doctors come to work if they like if not you have made an appointment you go for the visit and the doctor if he is there there is if it isn't there they won't solve your problem with a lot of carelessness I'll tell you today the doctor didn't come...... it's a shame......

  • 4/5 Jessica R. 9 months ago on Google • 10 reviews
    Reproductive health clinic, they perform any type of procedure related to reproductive health. Location without loss throughout the climb to the stern.

  • 1/5 Ludy N. 1 year ago on Google
    La atención realmente no es buena, como en otras ciudades… no cumplen ni con los horarios

  • 1/5 Ori G. 3 years ago on Google • 1 review
    Terrible customer service, I have been calling EVERY day for a week to be able to schedule an appointment and THEY DO NOT ANSWER. I have also contacted them through their WhatsApp line and they do not answer either.
    6 people found this review helpful 👍

  • 1/5 Irel Atencio s. 1 year ago on Google • 1 review
    Good morning Such poor attention from the psychologist, he does not coordinate the information he gives to the users with his action, a patient who had an appointment scheduled for Tuesday, December 13, told her to come on Monday at 7 am that he had to attend to her, the patient came on Monday at 7 am, and told her that she was not going to attend to her that it was first thing on Wednesday that she came in without billing that she would attend to her first, the patient arrives at 7 am, enters and tells her that she will not attend attend because it is not scheduled...what a lack of respect from that psychologist lady, it makes her miss the appointment she had scheduled on Tuesday and she does not attend to it any day...please you should have more consideration and humanity with the patients.. ...and even more so when the appointment is a priority...
    3 people found this review helpful 👍


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