If I could give her zero stars I would. My medium hair length haircut (1 inch below my ear) took a total of three hours. I came into the salon on time, only to find that Paula had double booked me because she had just came back from Vegas…. But I had made an appointment a week prior. She said come back in 30 minutes and I’ll be ready. Came back in 30 minutes and she was working with a new customer… then she apologized and said she will comp me for a conditioning treatment…. I said no, I was doing hair donation and it must be clean and dry (therefore I washed my hair before my appointment). She was nice and immediately said why don’t I cut your hair for your donation first. She cut my hair then moved me to get my conditioning treatment, like an assembly line. She continued with her client, while I started with my treatment… after the treatment, they just left me there… hair half cut and wet… I waited and waited and no update on time, the guy that washed my hair came back to check up on me, he said not to worry just relax, Paula will be right with you…. Then he told me how hungry Paula was and how she didn’t eat lunch… and he heated food for her and I had to wait for her to finish eating…. And after she was done, I still had to wait before she finally cut my hair…. In between the haircut she still answered the phone and etc (I understand as a small business that we all need to do that sometime but my time is also valuable). After the haircut she still have the nerve to charge me $75.00. Her rates were $45.00 to $60.00 for a medium cut and $15.00 for a wash. Firstly I declined the treatment, secondly I don’t see how you can do the treatment without washing my hair. It was a good haircut but I’m never going back again. I wouldn’t be as mad, if she had just rescheduled.

I was so pleased with my appointment with Paula, she was so helpful and gave me some amazing advice for my hair. May hair wasn’t the healthiest and even better I decided to cut my own hair two months ago, I couldn’t stand how uneven my hair was and the color was very boring. I haven’t done my hair in a salon for years but Paula made me feel so comfortable, She let me express the things that I wanted and gave me some great ideas for what will fit best for me. I didn’t really want too blonde of hair because I didn’t think it would look good but Paula opened my mind and I am so happy with the results. Now I am ready for my birthday trip! Thank you Paula <3

As a young man this definitely feels like a place that is catered more towards women but my hair cut was quick and extremely well done. Just asked for a tapper of 2 to 4 around the sides and back and she did an amazing job. I feel like 30$ is a bit steep but I honestly can’t complain. They did an amazing job and I was able to get the cut the same day I scheduled it online. It would be nice to have pricing lists available online. Just want to add a note too that everything is getting more expensive and from other barber shops I saw online, other shops probably would have charged me 40$. So my personal opinions aside, I have to give 5 stars. Extremely friendly and welcoming. Very professional cut and atmosphere as well as everything looking and being extremely clean.

Highly recommend! I had an appoint this morning with Paula that was pushed back, understandably since she was working alone, with a kind gentleman assisting with hair wash. She was very accommodating even when I had to push the appointment further back. Even doing appointments by herself, I was seen quickly and she styled my a-line cut perfectly. She's so thorough when going over cut and style. The salon is kept clean, masks are worn and everything is wiped down between clients so I felt very safe coming here. Thanks again Paula for the amazing work you do.

Salon seems to specialize in women's hair and styles, however they did a great job with my haircut and bleaching. Staff is very friendly and professional. The massage pad on the hair washing chair was a nice touch. Very happy with the results.

Went in frowning came out smiling!!! My hair was dry, frizzy and all around NOT healthy unfortunately from using chemicals. Paula gave me such a good impression. She was so friendly and legitimately cared not only about my hair but me as a person. She is very good at what she does. I originally went in for a haircut and she suggested a conditioning treatment which was definitely needed I walked out looking like I was given a brand new hair set lol. I live in Castro Valley but I am moving to Brentwood I will definitely be travelling down here from Brentwood just to see Paula. When you find a great hairstylist you stick with them. She has amazing products and is very educated on what is good and bad for your hair. She gives quality care and so does her products. Love you Paula and thanks so much fo giving me confidence again with my hair. I stand a lot taller now!

I’ve bee coming here for a around half a year or so and I’ve been more than satisfied every single time. I have dyed hair, so it’s very much dead 24/7 and they’ve helped me out with upkeep and keeping it as healthy as possible despite that. Very welcoming and very caring. Love it here!

Paula did a great job on my hair and my daughters hair too. I have naturally wavy hair, and she suggested the best option and executed flawlessly. Went above and beyond to make sure my haircut was even all around. The salon was clean and well kept. Thank you Paula for doing an awesome job !

My wife loves Q-Cuts. She had a wonderful experience and loves how her hair looks. It was her second visit & it is now her hair salon. Easy appointment system with reminder texts & very friendly staff.

Paula did an excellent job with my haircut and style! She has great attention to details and very knowledgeable with all types of hair. I highly recommended Q Cuts and will be back in the near future!