Featured Reviews


Frequently mentioned in reviews: service (20) good (17) time (11) long (10) order (9) staff (8) customer (8) Great (7) cashier (6) wait (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Sonya A. 6 months ago on Google • 58 reviews
    The cashier was pregnant and very attentive the server was also very kind to me we need to knw how to talk to ppl so we can get the same treatment
    1 person found this review helpful 👍

  • 4/5 Quinn C. 10 months ago on Google • 40 reviews
    The lines are always long, no matter the time of day. The food is always excellent and staff is always friendly.
    1 person found this review helpful 👍

  • 2/5 Jerine A. 2 years ago on Google
    The operations management of this place needs to be revised, it should not be that one has to wait in the line for so long to purchase the another extensive wait to collect your meal. Management need to step up thier game and come up with a more effective and efficient was for customers to make their purchase collect thier meal and be on their way. The place need some renovations and maybe some new assets inclusive a human resources.
    1 person found this review helpful 👍

  • 4/5 Shevaughn P. 2 years ago on Google
    The staff was very friendly and the turnaround time was favorable.
    1 person found this review helpful 👍

  • 5/5 Farrah T. 3 years ago on Google
    Like it
    1 person found this review helpful 👍

  • 4/5 Everod L. 7 months ago on Google • 131 reviews
    Has all ways been my go to place for a quick bite

  • 3/5 Lorriane F. 6 months ago on Google • 22 reviews
    With so many staff behind the counter the wait time is very long and slow. Plus we all cramp in the small space on the inside. Not to mention being on the outside in boiling sum and pouring rain. BK need to a covering or something so customers can withstand the elements while waiting to go to the cashier

  • 4/5 Ashley H. 4 months ago on Google • 15 reviews
    Well I only walked past the place but my last time being in there was an ok experience, they allowed you to add or subtract what you did not like in the meal ordered the customer service was fine but there is always room for improvement.

  • 3/5 Jason J. 5 months ago on Google • 10 reviews
    Love the food @ convenient location

  • 4/5 Natoya A. 2 months ago on Google • 6 reviews New
    The place was good the line was a bit long because of how popular the place is you have waiting area to sit so it was okay.

  • 5/5 Michelle W. 4 months ago on Google • 3 reviews
    Yeast is always Great and staff are friendly with a smiling face

  • 2/5 Denisher P. 2 years ago on Google
    Spanish Town and Naggo Heads Burger King is the worst when it comes to timing. They are always late for opening. You will go there at 8:05 AM and the menu board is off, no one at the cashier and the fryers aren't even up and running and it's after opening hour.

  • 1/5 Nashoen W. 1 year ago on Google
    I am not please, got sprite there it it tasted like water with an off flavour. I got it replaced with no apology. Bad customer service.

  • 2/5 Neeky R. 1 year ago on Google
    Their card machine never works and the other day light went and they didn't even have a back up. Just pure chaos and vibes. Workers were in the back sizzling in the heat.

  • 2/5 TheRegalRenz 2 years ago on Google
    They didn't have what I really wanted and after ordering what they did have, I was still given the wrong order. Not to mention the long wait time.

  • 4/5 camille D. 2 years ago on Google
    Food hot n nice

  • 1/5 Christine B. 2 years ago on Google
    They work extra slow for the holiday...Spanish Town branch

  • 1/5 Claudia M. 2 years ago on Google
    The Branch located in Spanish Yown @ Sagicor Plaza needs more staff service is slow and lengthy

  • 4/5 renford s. 2 years ago on Google
    Slow service. But good food

  • 4/5 Audley W. 3 years ago on Google
    There is construction going on but it was still a pleasant visit.

  • 3/5 Garfield S. 3 years ago on Google
    Service was okay. Food is good

  • 5/5 Romaine R. 2 years ago on Google
    Conforming with the Covid-19 protocols outlined by the Ministry of Health and Wellness, you can sit and eat as expected. The line would extend but the staff is fast.

  • 1/5 Keisha S. 2 years ago on Google
    Burger King spanish town as the worst customer service and very poor breakfast servings ninth percent of the time I'm disappointed

  • 4/5 Tech Games, Computers & E. 3 years ago on Google
    Excellent food but customer service need to upgrade

  • 5/5 Nadine P. 2 years ago on Google
    Centrally located and convenient

  • 4/5 Arctic Z. 3 years ago on Google
    We'd really do better with a better location but it has been working over the years.

  • 5/5 Anissa K. 1 year ago on Google
    Customer service a bit slow but friendly.

  • 3/5 Isheann V. 11 months ago on Google
    Needs floor signs for the cashier line and pick up areas

  • 5/5 Adoney R. 9 months ago on Google
    Nice place to enjoy meal however long lines and crowded space makes it difficult.

  • 4/5 Coolie �. 11 months ago on Google
    It's great to go here when it's not rush hours. Short wait time.

  • 3/5 Denese A. 1 year ago on Google
    Still no dining, card machine down all now but service was good

  • 5/5 Sharon B. 1 year ago on Google
    Waiting was long.and limited space due to covid protocols.

  • 1/5 Owen M. 9 months ago on Google
    Service terrible and so are the food handlers/workers. If there was a minus one (-1) as it relates to the atmosphere, I would choose it. Oh, let it be minus ten (-10).

  • 4/5 Nieky B. 1 year ago on Google
    Great service, however can improve through hiring more staff because the line can get crazy especially on weekends

  • 4/5 Shanika H. 1 year ago on Google
    The customer service was ok.

  • 4/5 Duron W. 1 year ago on Google
    A nice place to get a good Burger. Wonderful customer service.

  • 5/5 Miguel B. 1 year ago on Google
    Food is definitely good as usual.

  • 4/5 Arlene R. 1 year ago on Google
    No seats, and when picking up the food they are slow

  • 3/5 Sasha S. 1 year ago on Google
    Lines always long but they move fast.

  • 4/5 Mark L. 2 years ago on Google
    Service was decent. Hadn't had a burger in a while so the food was good.

  • 5/5 Vaughn H. 1 year ago on Google
    Cashier was great and food was hot and delicious.

  • 2/5 Tushawn F. 1 year ago on Google
    Really bad customer service... don't take credit cards it seems

  • 3/5 Vanessa D. 1 year ago on Google
    Breakfast sandwich 🥪 burger 🍔 dem always cold like puppy nose but it's ok.

  • 4/5 Kymani G. 3 years ago on Google
    Sometimes the lines are unusually long and getting served can take a while. This takes the "fast" out of fast food but it's no fault of the employees.

  • 5/5 Althia C. 4 years ago on Google
    Salt River ! Oh my I can you, it had beauty yo your Health ,come see!!

  • 5/5 Sara C. 3 years ago on Google
    It was so big and ymm9

  • 4/5 Damion J. 3 years ago on Google
    Its ok based on its location they handle your order in a fair manner

  • 5/5 Norman J. 3 years ago on Google
    Meals are lovely, however we WERE NOT informed about the discontinuance of the two for one promotion.

  • 3/5 Sterling C. 3 years ago on Google
    Great service with high quality food products

  • 4/5 Shamar H. 3 years ago on Google
    Great costumers service

  • 4/5 Cleve H. 3 years ago on Google
    Wide rage of choices and healthy choice

  • 3/5 Hakeem C. 3 years ago on Google
    Was an average experience nothing to write home about

  • 5/5 Danielle B. 3 years ago on Google
    Great service

  • 5/5 Kevonn G. 3 years ago on Google
    Food always done well, price is afforable, customer service commendable and wait time after order is not bad

  • 3/5 Courtney O. 2 years ago on Google
    Same taste as usual but the burger seemed flung together

  • 3/5 Gina P. 4 years ago on Google
    It was quiet and a good spot to hang out after work

  • 4/5 Paul P. 4 years ago on Google
    Place for a meal...quick and convenient the way you like it

  • 5/5 Alan M. 4 years ago on Google
    Great 24 hour service and good prices

  • 3/5 JAMAiCAN T. 3 years ago on Google
    Yall need a service where an individual who live oversea can make an order paid by phone or online an the person pickup in store...

  • 3/5 Orvren M. G. 3 years ago on Google
    Inconsistent in taste.

  • 4/5 Sonia H. 4 years ago on Google
    The Burger King experience was good, as always. Good job and keep satisfying your customers.

  • 3/5 Rayon El Tigre A. 4 years ago on Google
    You get your order done in a reasonable time, but when light is gone there, there go your hope of getting order place.

  • 5/5 Vaughn S. 4 years ago on Google
    The name says it all, big taste at affordable price

  • 3/5 Ranger R. 3 years ago on Google
    Wasn't too pleased to know that they no longer served my favorite # tendergrillchickensandwich

  • 4/5 Russchell B. 4 years ago on Google
    The cashier was warm and pleasant. The fries were well fried. Buns were over grilled though.

  • 3/5 Harvel N. Peter B. 2 years ago on Google
    Not my favourite eatery but I had a whopper on saturday and it was good, so I might give it another shot.

  • 5/5 Orando H. 4 years ago on Google
    Taste rude

  • 3/5 Andre Adjani A. 4 years ago on Google
    It's ok

  • 5/5 Goddess Q. 4 years ago on Google
    Love love Burger King always pleased with the food

  • 4/5 krazyrassta 4 years ago on Google
    Convenient hours and staff work quickly and efficiently

  • 4/5 Daniel M. 4 years ago on Google
    Outdoor convenience

  • 5/5 Hope D. 4 years ago on Google
    It is awesome and good is serve very quickly

  • 3/5 mickey w. 4 years ago on Google
    Good

  • 4/5 Jaqclam 4 years ago on Google
    It as expected at a big fast food restaurant, good service, good food and a clean place so I gave four instead of five stars because it was the norm.

  • 4/5 Its Shan S. 4 years ago on Google
    It's was great

  • 5/5 Dallas F. 4 years ago on Google
    My go to food

  • 5/5 Jae J. 4 years ago on Google
    Great experience

  • 4/5 Devon D. 4 years ago on Google
    Burgers are always good.

  • 5/5 Charine W. 4 years ago on Google
    It is place my son full joy

  • 5/5 Snuggle's S. 4 years ago on Google
    Good food... Quick service

  • 4/5 Serenity 4 years ago on Google
    Just ok.

  • 4/5 Beautalia 4 years ago on Google
    good

  • 5/5 Arianna C. 4 years ago on Google
    I love my BK

  • 2/5 Craig B. 4 years ago on Google
    Food nice pricey food.

  • 5/5 Mahalia R. 3 months ago on Google • 2 reviews New
    The line was a bit long but the cashier wasted no time and I was placing my order in no time. I ordered an American sandwich combo. I received my order less then five minutes. The appearance of the meal was good although the burger seem smaller 😆 😄 😅. I went to the Spanish Town locating in the Plaza so you alot of noise and people traffic.

  • 1/5 samantha p. 2 months ago on Google • 1 review New
    My order gets messed up EVERYTIME I go to this BK. Annoyed 🙄


Call +1 876-749-1479 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

Trends



Last updated:

Similar Restaurants nearby

Last updated:
()