1/5 Rose S. 7 months ago on Google
The
lady
who
did
my
service
was
not
friendly
to
me.
I
want
to
believe
that
this
is
because
she
spoke
no
word
of
English
and
I
spoke
very
little
German.
I
want
to
believe
this
could
be
related
to
communication
problem
but
no
this
is
not
the
case.
The
unspoken
ways
of
working
and
unprofessional
behavior
is
not
language
related.
The
way
she
applied
the
gel
slapping
it
on
the
skin
not
in
a
subtle
way
,
the
way
she
would
not
ask
politely
to
lift
my
skin
for
her
to
do
edges
but
rather
by
call
it
“Fett”..
indicating
I
should
lift
the
fat
!
Even
in
German
you
could
say
“hold
here
like
this
etc”.
I
had
4
surgeries
due
to
a
health
condition
and
where
she
called
“fett”
is
the
just
above
the
stiches
from
my
four
surgeries
where
my
skin
sagged
over.
On
the
table
I
saw
I
had
my
watch
on.
So
I
removed
it
and
asked
her
if
she
could
keep
it
away
as
I
had
gel
over
me
and
could
not
walk.
She
would
just
stare
back
and
not
move
.I
then
placed
the
watch
near
me
on
the
table.
It
got
covered
in
gel
!
Finally
she
switched
off
the
laser
saying
treatment
is
complete
and
I
reminded
her
that
she
forgot
to
do
my
back.
She
apologized
and
started
doing
it
saying
she
forgot
it
as
I
spoke
English
and
she
was
confused
.
She
also
said
I
was
on
my
phone…
I
was
on
my
phone
when
she
was
doing
my
legs
that
too
after
checking
with
her
that’s
it’s
ok.
I
don’t
know
how
that
will
make
her
forget
one
whole
part
of
the
treatment
.
I
will
not
go
here
again
even
if
treatment
results
would
prove
good
.
For
a
colored
person
with
no
German
I
was
recommended
several
places
in
Zurich
and
Lucerne.
I
did
a
mistake
coming
here
.
I
have
had
services
done
at
facilities
with
Swiss
employees
who
are
born
in
Switzerland
and
spoke
in
local
swiss
dialect
who
were
much
friendlier
than
the
lady
here.
I
paid
over
260chf
for
rushed
process
of
less
than
45min.
I
know
it’s
a
long
review
but
as
a
customer
I
have
the
right
to
express
my
experience
at
this
facility.
I
walked
it
with
high
hopes
but
came
out
disgusted
and
discriminated
by
the
poor
service
.