Us Africans need to do better. Simply having a store and doing the bare minimum of having products without good customer service is not acceptable. We aren't in Africa anymore, we know better, we should therefore do better. This review comes from a good place. Google needs a zero star feature.

No doubt the best place in Ottawa to get all your hard to find ingredients and supplies. Large supply of products and the staff is kind and super friendly. Kofi stayed open past closing until I arrived in order to pick up some items. If you need some thing that they do not have you can asked to order it. Very accommodating and always pleasant. Thanks guys!

Good selection of products but the fridge is filthy. Shop is too packed, not really clean & unfortunately their young lady behind the counter should have a better attitude towards customers.

Friendly service. The ladies are always so professional and they engage the customers. Great place to find Nigerian/African groceries. The prices are fair too.

If I could give a 0 star I would, rudest customer service on the planet.

The right place to go if you are missing nigerian and Ghanaian food and items. You will most likely find it there

I didn’t go there

Good grocery stores for Africans in Ottawa and environs, nice shop attendants and reasonable prices! Only draw back is the compact nature of the store, it too tight. However, it's a good place for your African groceries.

Easy to find what you are looking for in terms of African foodstuffs

African queen is amazing. They followed instructions. Line of communication was awesome.

Very bad customer service. Stop being so dismissive and do better. I wanted to support a black business but given the nasty and unfriendly attitude of the lady at the cash (the owner maybe), I won't come back. It's just unacceptable.

The behind the counter was very helpful. What a treat to find this place and purchase what we needed to make an authentic African meal. This was our first visit.

Great services Cashier was very friendly

For those of us who can't do without real home-cooked food in African and Carribean pots, the African Queen is a place to find what we need for the sumptuous dishes that feel our homes with the aroma of life. They also sell African fabric, and grooming accessories that make ladies of African descent look gorgeous. The free car park and the numerous shops nearby means one could accomplish a great deal of the shopping goals in literally the same location.

Mainly afro carribean stuff and hair products. If can't find something on the shelves, ask and they're likely to dig it out for you

I have been going to this store for many years. Never disappointed and the owner provides an excellent customer service

Good customer Service! Thank you forme helping me finding what I needed.

This store never disappoint. Friendly and helpful with wigs and selecting the right fit and the right color

Great African store right on bank street. Went there to get plantains and some corned beef, they’ve got alot of groceries if you’re Nigerian make sure to swing by. Prices were okay Looking forward to going there more often

It's not really clear what exactly they sell and don't sell. It's not very organized we.

Great products and cultural food supply. So glad I can find the Black hair care I need during the pandemic. The staff were helpful in answering any questions I had.

The real value of this place to the Hunt Club/Southend community is most important. Hope it stays that way for years to come.

Has a versatile stock. For someone looking for a taste of back home, this is your one stop shop

I love to buy their hair products and hard dough bread. The family that owns the business are also very friendly and welcoming. I've been shopping there for years.

Friendly atmosphere. Good range of ethnic foodstuff.