(Translated by Google) That's what I thought, IKEA laughs at people, 1st scheduled delivery, no delivery, they cannot reach the carrier, we reschedule a delivery, naturally no delivery, this time, it is the status of the delivery that is the problem and I have to wait, afterwards two deliveries not made, still 72 hours. But hey, I am reassured seeing my dissatisfaction they tell me "I understand you Madam" and the next step they will tell me we are going to find a solution "you want to cancel your order" SUPER IKÉA 😡😡😡😡 teaches to avoid not at all professional (Original) C'est ce que je pensais, IKEA se moque des gens, 1 ère livraison de programmée, pas de livraison, ils n'arrivent pas à joindre le transporteur, on reprogramme une livraison, naturellement pas de livraison, cette fois, c'est le statut de la livraison qui pose problème et je dois patienter, après deux livraisons non effectuées, encore 72 heures. Mais bon je suis rassurée voyant mon mécontentement on me dit "je vous comprends Madame" et la prochaine étape on va me dire nous allons trouver une solution " vous voulez annuler votre commande" SUPER IKÉA 😡😡😡😡 enseigne à éviter pas du tout professionnelle

Back to this place after years. Many changes. Higher prices. Less sympathetic staff. Less choices of products. Regarding the "restaurant", no one cleaned the tables and impolite clients left dirt after use. Not ready to be back again.

Excellent store for your house hold items. They offer excellent quality products with much reliable rates. I have been into IKEA multiple times in different locations. Just loved visiting this place.

I relied in free bus and there is no 8:20 bus as displayed in the IKEA bus stop. Finally I took a taxi.

(Translated by Google) Full store (Original) Magasin complet

(Translated by Google) This comment concerns delivery and customer service ... well if they exist. We ordered kitchen furniture from the store in Strasbourg. The order had to be relaunched 3 times because it was never prepared or sent. After 2 months still not the shadow of a package. Our patience ran out and without any follow-up from IKEA, we canceled the order and asked for a refund. Customer service is non-existent, you have to wait at least 40 minutes on the phone to hope to be able to exchange with someone, To finally have an interlocutor who expresses total indifference and no empathy. (Original) Ce commentaire concerne le service livraison et le service client...enfin si ils existent. Nous avons commandé des meubles de cuisine , au magasin à Strasbourg. Il a fallu relancer 3 fois la commande car elle n'a jamais été ni préparée ni envoyée. Apres 2 mois toujours pas l'ombre d'un colis. Notre patience à bout et sans le moindre suivi de la part de IKEA nous avons annulé la commande et demandé le remboursement. Le Service client est inexistant, il faut au minimum attendre 40 min au téléphone pour espérer pouvoir échanger avec quelqu'un, Pour finalement avoir un interlocuteur qui exprime une indifférence totale et aucune empathie.

What such a nightmare to have a Kitchen with IKEA Strasbourg...furniture ordered out of stock..dishwater ordered not available..one was available but I have to pay 100 € for the date planned...delivery in several times...Very bad service.

It's IKEA why are you reading reviews?

A little bit hard to find. Take the road under the bridges if you go from Saint Helen (you go kind of underground). On St.Helen the signal of mobile network and GPS is horrible, so don't count on Google Maps. The shop is huge and there is everything. Also great facilities for eating.

It's IKEA, you either love it or you don't. Sad part is that they cancelled the shuttle bus from rotonde. That's why only 4 stars.

A typical Ikea but don't expect a delivery before several weeks

(Translated by Google) A shame for a specialist of this global stature. 1 hour waiting for kidnappings still nothing on the horizon ... We are waiting for your answers ... (Original) Une Honte pour un spécialiste de cette envergure mondiale. 1 heure d'attente aux enlèvements toujours rien à l'horizon... Nous attendons vos réponses ...

(Translated by Google) There was no letter "x" in the box of KEX cookies (Original) Il n'y avait pas la lettre "x" dans la boîte de biscuits KEX

(Translated by Google) Giant store, you can find everything. (Original) Magasin géant,on trouve de tout.

(Translated by Google) Unfriendly staff especially at the self-service checkout. 28.01 at 5:00 p.m. (Original) Personnel peu aimable surtout à la caisse libre service. 28.01 à 17h00.

(Translated by Google) Essential, practical ... we know by heart now ... (Original) Incontournable, pratique... on connait par coeur maintenant...

(Translated by Google) + 1 hour wait to collect your order when picking up merchandise (in-store purchase), it is too long and incomprehensible for a brand of this size (Original) +1h d’attente pour récupérer sa commande au retrait marchandise (achat en magasin), c’est bcp trop long et incompréhensible pour une enseigne de cette envergure

Classic shop. Always a lot of people.

(Translated by Google) Even a star is too much. Ikea is not a furniture store it is just an exhibition center. No furniture in stock and not possible to order .... and when we make the remark the seller laughs at you. Totally inadmissible. (Original) Même une étoile c est trop. Ikea est pas un magasin de meuble c est juste un centre d exposition. Pas de meubles en stock et pas possible de commander....et quand on fait la remarque le vendeur se moque de vous. Totalement inadmissible.

(Translated by Google) After almost 200 km not a single one of my articles available when they were 2 hours previously. Not to mention the wait outside .... I decide to ask for a commercial gesture on the delivery costs ..... Refused ....... Not very commercial ikea ...... Very disappointed when we are a loyal customer ..... (Original) Après presque 200 km pas un seul de mes,articles disponibles alors qu ils l étaiten 2h auparavant. Sans parler de l attente dehors.... Je me décide de demander un geste commercial sur les frais de livraison..... Refusé....... Pas r très commercial ikea...... Très déçue quand on est un client fidèle.....

(Translated by Google) Small Ikea (Original) Petit Ikea

(Translated by Google) Many people (Original) Beaucoup de gens

(Translated by Google) Friendly staff and good advice (Original) Personnel sympa et de bon conseil

Some workers seem nice, some sadly are interim and don't care at all.

A bit crowded since they just reopened but the furniture is good 👌🏽

Big clean ikea

(Translated by Google) Too much waiting at the cash desks! Otherwise very good (Original) Beaucoup trop d'attente aux caisses! Sinon très bien

Bought a brand new bed for my son and it had obviously already been used and had a stain on the fabric.. no discount. Never going back to Ikea.. there are plenty of other alternatives not far from Strasbourg with better quality products and real customer service. Shame on Ikea.

Always great variety of forniture and ikea's food section is my favorite

Always the best service blended with excellent price

Big and good place

Food was very good, atmosphere could be better

Professional and competent service. Easy and clear access to services and goods.

You get all the household items along under one roof and now bus number 18 takes you there.

Typical Ikea. Unfortunately they are renovating, so no Hot Dog for me today. There wasn't many people on that day.

Classically stylish good value for money

Ne respecte pas le délai de livraison

(Translated by Google) IF I COULD I WOULD GIVE ZERO. IT HAS BEEN 5 WEEKS THAT I RUN AFTER MY WORK PLAN ON MESSURE MISSING ON DELIVERY OF THE BOOK ON 01/11/2021 SINCE 8 CALLS, 2 DELIVERY ATTEMPTS -> I HAVE NOT SEEN ANYONE I JUST SPENT 45 MINUTES ON THE PHONE TO TELL ME TO CALL BACK AT 2 PM BECAUSE PERSON REACHABLE AT THE TRANPORTEUR IT IS A SHAME IF THE WORK PLAN IS MISSING OR BROKEN, IT IS ENOUGH TO SAY IT AND RECOMMEND 1 SOMEONE HAS AN IDEA HOW TO GET WHAT IS FROM ME AND ALREADY PAID (Original) SI JE POUVAISJE DONNERAIT ZERO . CA FAIT 5 SEMAINES QUE JE COURS APRES MON PLAN DE TRAVAIL SUR MESSURE MANQUANT A LA LIVRAISON DU LIVRE LE 11/01/2021 DEPUIS 8 COUPS DE FIL ,2 TENTATIVES DE LIVRAISON -> JE N AI VU PERSONNE JE VIENS DE PASSER 45 MINUTES AU TEL POUR M ENTTENDRE DIRE DE RAPPELER A 14 HEURE CAR PERSONNE JOINGNABLE CHEZ LE TRANPORTEUR C EST UNE HONTE SI LE PLAN DE TRAVAIL ADISPARU OU EST Cassé Y SUFFIT DE LE DIRE ET D EN RECOMMANDER 1 QUELQU UN A UNE IDEE COMMANT OBTENIR CE QUI M EST DU ET DEJA PAYE

(Translated by Google) Deplorable and shameful customer service in some departments ... it seems that we are disturbing when we ask questions, the saleswomen are in perpetual motion even when we ask them questions. However, in other universes the salespeople are listening and take the time to help you, in general the little young people are really listening and it is nice that there is still hope in these big stores. 'where my 3 star rating. You should ensure the training or REFORMATION of some of your salespeople because their attitude is likely to drive away customers. (Original) Service clientèle déplorable et honteux à certains rayons... on dirait qu'on dérange quand on pose des questions, les vendeuses sont en perpétuelles mouvement même quand on leur pose des questions. Cependant, dans d'autres univers les vendeurs sont à l'écoute et prenne le temps de vous aider, en général les petits jeunes sont vraiment à l'écoute et cela fait plaisir qu'il reste de l'espoir dans ces grands magasins d'où ma note de 3 étoiles. Vous devriez veiller à la formation ou la REFORMATION de certains de vos vendeurs ou vendeuses parce que leur attitude risque de faire fuir la clientèle.

(Translated by Google) I came for a job interview. They didn't even bother to call me to tell me that I wasn't taken for the job ... Too bad (Original) Je suis passé pour un entretien de travail.. Ils n'ont même pas pris la peine de m'appeler pour me dire que je ne suis pas pris pour le poste... Dommage

(Translated by Google) A deplorable after-sales service. I don't even have the words ... I have been waiting for news for 1 month following an order error. The store being closed, the telephone service returns the ball and is unable to process my request, for a simple exchange of two poor sofa cushions. I don't even imagine for bigger issues ... (Original) Un SAV déplorable. Je n'ai même pas les mots... Voilà 1 mois que j'attends des nouvelles suite à une erreur de commande. Le magasin étant fermé, le SAV téléphonique se renvoie la balle et est incapable de traiter ma demander, pour un simple échange de deux pauvres coussins de canapé. Je n'imagine même pas pour des problèmes plus importants...

(Translated by Google) Like everything outside Ikea (Original) Comme tout hors Ikea

(Translated by Google) Good store even so complicated to get around easily (Original) Bon magasin même si compliqué d’y circuler aisément

(Translated by Google) Hej the amount of my last click and collect order was debited twice from my bank account. Your chat service is not responding and it is not possible to send supporting documents by email to request the refund. I am sending a letter today to the headquarters in Plaisir. (Original) Hej le montant de ma dernière commande clic and collect à été prélevé deux fois sur mon compte bancaire. Votre service de chat ne répond pas et il est impossible d'envoyer des pièces justificatives par mail pour demander le remboursement. J'envoie un courrier aujourd'hui au siège à Plaisir.

(Translated by Google) An Ikea like so many others. Nothing new but very practical for occasional furniture. On the other hand 5 € to get a piece of furniture in Drive is a bit expensive ... (Original) Un Ikéa comme tant d'autres. Rien de bien nouveau mais très pratique pour des meubles d'appoint. Par contre 5€ pour aller chercher un meuble en Drive c'est un peu cher...

(Translated by Google) Shame on IKEA. We order a piece of furniture in delivery, some items not available therefore quite simply deleted from the order yet the delivery costs have been paid for all the furniture. phone customer service to find out why? Answer it's like that, it's computing. So you have to be on the lookout on the site and see when the parts are available and order again and pay the delivery costs again. SHAMEFUL for a company like IKEA. (Original) Honte à IKEA. On commande un meuble en livraison, certains articlse pas disponible donc tout simplement supprimé de la commande pourtant les frais de livraisons ont été payé pour tout le meuble. télephone au service client pour savoir pourquoi? Réponse c'est comme ca, c'est l'informatique. Donc il faut faire le guet sur le site et voir quand les pièces sont dispo et repasser commade et payer de nouveau les frais de livraison. HONTEUX pour une entreprise comme IKEA.

good ol' ikea keep it sweden !

Excellent place to fully fit your whole house out. Make Sure to go there not on a weekend as it’s very busy. Wardrobes and shelves are very good quality and withstand the years. The designer furnishing I cannot speak about long term quality. Also new collections come out once a year. Best to go to ikea, see it all and then order it online for delivery. Makes a stress free day.

Quite disappointed with the charging post. Usually Ikea are first in class for charging point but this one has 1 post with fixed cable AC and DC meaning that you can’t use your cable and if the plug is already taken you can’t charge.

A bit more expensive compared to ikea germany. But if you live near the french shop, well ... Otherwise the same ikea you know and love.

Amazing place where you can see amazing ideas and fourniture for your home. You can find all big things and little... Good prices and quality things. If you don't have a car there is a bus that takes you there for free from Rotonde Tram station and drops you there also from IKEA (timeline in the picture attached). You will need around 3 hrs to see all and the good thing is you can have lunch there also. Good food and good prices...

I love Ikea. Always Real warranty. Everyone should visit it monthly.

It's ikea, one of my prefer places in Strasbourg

(Translated by Google) Ikea Strasbourg offers you everything you need. (Original) Ikea Strasbourg vous offre tout ce dont vous aviez besoin..

(Translated by Google) Impossible to have the voucher for the tree or to join ikea (Original) Impossible d'avoir le bon d'achat pour le sapin ou de joindre ikea

(Translated by Google) shame expensive and in addition it has changed too much, it's not like before ... too bad !!! (Original) la honte cher et en plus ca a trop changé, ce n'est plus comme avant... dommage!!!

(Translated by Google) Ikea like all the others, good customer service. The kitchen service is excellent. It's a shame that they removed the free shuttle, it's difficult to get there by public transport - the nearest bus stop is 500m away. (Original) Ikea comme tous les autres, bon service client. Le service cuisine est excellent. C'est dommage qu'ils aient supprimé la navette gratuite, c'est difficile d'y aller en transport en commun - l'arrêt de bus le plus proche est à 500m.

(Translated by Google) large store and parking lot beautiful and solid furniture. (Original) grand magasin et parking beau et solide meuble.

(Translated by Google) HONEST customer service for this type of establishment. World fame certainly, but we see the other side of the coin with the slightest problem. In summary, 3 times 20 minutes on the phone on 02/09/2021 to inquire about a product that has disappeared from the website, no response. Second attempt on 02/10/2021, different time, after 20 minutes on the call, still no dropout. The quality of customer service is not high level of fame, for sure! (Original) Un service client HONTEUX pour ce type d'établissement. Une renommée mondiale certes mais nous voyons le revers de la médaille au moindre problème. En résumé, 3 fois 20 minutes au téléphone le 09/02/2021 afin de se renseigné sur un produit disparu du site internet, aucune réponse. Deuxième tentative le 10/02/2021, horaire différent, au bout de 20 minutes d'appel, tjs aucun décrochage. La qualité du service client n'est pas haut niveau de la renommée, c'est sûr!

(Translated by Google) Click & collect system defying all competition, brilliant organization! (Original) Système de clic & collect defiant toute concurrence, organisation genialissime !

(Translated by Google) Too bad it's closed !!! I have plans to buy quickly, but I want to see the item first. So I'll have to wait for the reopening 😥🤐🤔 (Original) Dommage que ce soit fermé !!! J'ai des projets d achats rapidement, mais je veux voir l article avant. Donc va falloir que j attende la réouverture 😥🤐🤔

(Translated by Google) Simply great (Original) Tek kelimeyle harika

(Translated by Google) whining kitchen advisors! patial absence PROFESSIONALISM ... would both need personal psychic support, yes, yes !!! (Original) conseillers cuisine pleurnicheurs ! absence patielle PROfessionnalisme... auraient besoin tous deux d'un soutien psychique personnel, si, si !!!

(Translated by Google) It's still an Ikea, it needs a makeover (Original) Ça reste un Ikea, il a besoin d'un relookage

(Translated by Google) Compliance with sanitary rules (Original) Respect des règles sanitaires

(Translated by Google) Mundane store (Original) Magasin banal

(Translated by Google) It's an IKEA! Lots of choices, lots of beautiful things, lots of people. (Original) C'est un IKEA! Beaucoup de choix, beaucoup de belles choses, beaucoup de monde.

Needed some help to design a kitchen and Guillaume was on point to help out. He took our ideas to the next level and designed the kitchen of our dreams. The man is super competent and you should check him out if you're thinking of getting a kitchen.

(Translated by Google) Everyone knows but to reassure you even if there are a lot of people waiting to enter the store it goes very quickly (Original) Tout le monde connaît mais pour vous rassurer même s'il y a beaucoup de gens qui attendent pour entrer dans le magasin cela va très vite