Coco and the Director image

Coco and the Director

Restaurant Cafe Coffee shop

Stylish cafe for gourmet coffee, sandwiches & pastries in a chic space with lots of seating options. People often mention coffee, atmosphere, good, breakfast, service, nice, great, latte,


Address

100 W Trade St, Charlotte, NC 28202

Website

cocoandthedirector.com

Contact

(704) 353-6003

Price rating

$$ $$

Rating on Google Maps

4.50 (1000 reviews)

Open on Google Maps

Working Hours

  • Thursday: 6 AM to 6 PM
  • Friday: (Good Friday), 6 AM to 6 PM, Hours might differ
  • Saturday: 6 AM to 6 PM
  • Sunday: (Easter), 6 AM to 6 PM, Hours might differ
  • Monday: 6 AM to 6 PM
  • Tuesday: 6 AM to 6 PM
  • Wednesday: 6 AM to 6 PM

Featured Reviews


Frequently mentioned in reviews: coffee (28) atmosphere (9) good (9) breakfast (8) service (7) nice (6) great (6) latte (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sable 2 years ago on Google
    I’ve been here a few times to work, I like to sit upstairs. They have a lot of space and seating options. The atmosphere is cool- Good for individuals and groups, work or social. I had their bacon egg and cheese breakfast croissant, I didn’t get a picture because I ate it, it was really good! Their coffee is tasty also, lots of options.
    5 people found this review helpful 👍

  • 4/5 Federico P. 1 year ago on Google
    Very cool place but their coffee wasn’t the best! It is for sure a very nice atmosphere and environment… however, they could do better with the quality of easy products. Their cold brew was very average
    5 people found this review helpful 👍

  • 5/5 Gadi Y. 1 year ago on Google
    Really nice place!! Very cozy. The coffee was good, the cronut was good, even though it was coated with too much sugar, the banana bread was delicious. It was a great way to start our morning.
    3 people found this review helpful 👍

  • 5/5 Erin B. 1 year ago on Google
    This coffee shop is the absolute cutest. Latte with sugar free hazelnut was perfect! Sausage, egg and cheese English muffin was sooo good!! Fresh made to order eggs. I love the different seating areas in here, and sections. There’s an area with pillow seats, and another side with lounge chairs and tables. Really enjoyed our coffee and breakfast. Baristas we’re also so friendly and nice!! Will be back.
    3 people found this review helpful 👍

  • 5/5 Gülşah K. 2 years ago on Google
    So glad this cafe was right under our hotel. Did not miss a day without getting a latte and a chocolate croissant. Delicious, cute and cozy atmosphere.
    2 people found this review helpful 👍

  • 5/5 Dustin B. 2 years ago on Google
    Great pastries!!! The coffee wasn't bad either. Super cute atmosphere and conveniently located on the first floor of our hotel - The Marriott.
    2 people found this review helpful 👍

  • 4/5 Jorge J. G. 6 months ago on Google
    Amazing interior design in this coffee house; one of the best I have seen anywhere. Unfortunately no warm breakfast options were available as they did not have a cook for the day. Their sandwich warmer was broken. Otherwise 5/5 coffee spot.
    2 people found this review helpful 👍

  • 5/5 Lisa Contreras C. 10 months ago on Google
    Coffee shop that has a trendy atmosphere. The cold brew was delicious and also the breakfast sandwich. My only complaint was small size tea was a little pricey at $4.
    2 people found this review helpful 👍

  • 4/5 Ashish R. 1 year ago on Google
    Great location and atmosphere. Pricey but expected with location being in the city. If you are staying at the Marriott, there is access from within. Would have given 5 stars if service was more efficient (long lines) and ability to customize breakfast sandwiches (basically warm pre-made and give to you). Cronuts were the highlight!
    2 people found this review helpful 👍

  • 3/5 jbcimorelli 2 years ago on Google
    I love checking out new coffee shops. I won't be back here. Prices were comparable. The latte was mediocre. It tasted fine, just didn't impress me. Wasn't much in the way of food but they had plenty of beer and a good selection of coffee. Ordered a chocolate muffin as well, waited 10 minutes before anyone said anything to me (mind you it took close to 5 just for the latte and there was one couple in front of me). The guy who asked had just gotten there while the guy who took my order was ready to leave but got told to clean lids and straws. The environment is cool and plenty of seating. A very relaxed vibe. But the tables near the window hadn't been cleaned. It's in a great location, especially for people at the Marriott, but not worth more than one visit. Also...$15 for a French press!?
    1 person found this review helpful 👍

  • 2/5 Theo 8 months ago on Google
    For anyone that cares about their coffee the latte was just not good. way too much foam with air bubbles. Espresso was bitter and since it was not busy so definitely expected more. On top of that if I’m Paying $5.17 for a small I want it to be good. Would suggest the 5 min walk to not just coffee inside 7th street market.
    1 person found this review helpful 👍

  • 4/5 Cory F. 5 months ago on Google
    The coffee is a bit thin, though no signs of astringency. Really cool space with nice people behind the bar. Probably a bit overpriced, but really good spot to hang out.
    1 person found this review helpful 👍

  • 5/5 Tracey H (. 8 months ago on Google
    We had an exceptional experience at this coffee shop, and what made it stand out was the fact that it wasn't part of a chain. The beautiful decor, good coffee, and friendly staff added to the charm. While the cronut didn't quite live up to the hype, all the other pastries were fantastic. Interestingly, the coffee shop is located in the Marriott lobby, making it a unique find. The place was very clean, and the restroom facilities are within the Marriott, ensuring convenience.
    1 person found this review helpful 👍

  • 5/5 Ehsan G. 11 months ago on Google
    Stopped in while traveling through Charlotte. Great atmosphere and vibes. You could come here to collaborate/work with others and sign up for a spot downstairs or find yourself going through the layered step platforms which were designed perfectly. Great coffee and superb friendly service. We even dabbled in some of the fresh brewed loose leaf lemon ginger tea. Group favorites include the breakfast sandwiches and muffins and ice’d mocha. Eclectic and worth the stop!
    1 person found this review helpful 👍

  • 5/5 Allison M. 1 year ago on Google
    Would give 4 stars based on wait time and ease of the experience but the pastries and coffee were definitely 5/5 and the staff were nice. We ordered two pour overs, the blueberry muffin, and the donut cronut. Doesn’t seem like only a take-out place but they didn’t ask if it was for here or to-go and I couldn’t eat the cronut donut out of the large box so we had to ask for a plate. We were told the pour overs would take 5 minutes, not a big deal at all but it took 18 minutes 😬. Worth the wait but room for improvement.
    1 person found this review helpful 👍

  • 4/5 M B. 2 years ago on Google
    Saw this place online while looking at local reviews and decided to try the cinnamon doughnut. It was tasty but expensive! $6.50 to be exact. This is big enough to split between two people for something light with coffee. I would recommend trying it despite the steep price.
    1 person found this review helpful 👍

  • 4/5 Phil S. 2 years ago on Google
    *Updated Review* Changing my review to a 4-Star as the owner is on top of things and trying to make it right. Nice atmosphere, coffee was just okay, and service was lacking. Was hoping for a swanky coffee shop with nice coffee design as their website shows, Here's what I got...
    1 person found this review helpful 👍

  • 3/5 Mary J. 1 year ago on Google
    Visiting from out of town. Drove into the city just to try this place.. It has taken almost an hour since we arrived to wait in line, place order, and now still waiting on food/drinks. At 10am on a Sunday. Just writing this to let others know to expect a wait.. not a quick service type of place. Otherwise the pasties were bomb and I am hopeful for the coffee but haven’t received it yet :)

  • 5/5 Andy W. 1 year ago on Google
    Great coffee and great vibes!!! Sit on the stairs. The textures in the place are great. I just wanna chill here.

  • 3/5 Sarah J. L. 1 year ago on Google
    The decor was really charming and they had a pretty expansive drink menu. This is however one of the most average coffee shops I’ve ever been to. The service was just okay and I’m attributing that to the employees being overwhelmed, therefore no harm no foul there. Their breakfast options were a bit basic, though not bad. If you’re close by and need coffee and a quick breakfast you’re in luck.

  • 1/5 Rebecca E. 2 years ago on Google
    When I go to a Cafe the one thing that bothers me the most is the one size option. If I wanted a small cup of coffee I would order a small. I asked for a larger latte and when I saw the cup I said I ordered a large latte She said this is the only size we offer. And I ordered a pastry. It was hard as a rock. We were there for a work meeting. And we ordered a few items for our staff. We all had purchased something to eat. I then asked for a plate she looked under wherever they should be and she said were all out.. They were all dirty. So they handed me a stack of to go boxes. Honestly I was really disappointed. I would say maybe next time. But I won't be coming back. Take care of your place. Customer service is a crucial part of today's broken world. All I Wanted Was A Large Cup of Coffee

  • 5/5 Frank F. 5 months ago on Google
    This place looks small on the outside but it is huge inside! Coffee was great, croissant was great, and tons of seating areas. Would come here 10 times out of 10 instead of Starbucks!

  • 4/5 D. R. 9 months ago on Google
    Pretty much just stopped here on a whim. We closed out the Discovery Place Science. We didn't have much to do until much later in the evening and were in the mood for a snack. We saw this spot as we walked and we just gave it a try. Good thing we did. We really enjoyed our drinks and pastries. The ☕ coffee and scone were 👌👍 , they were my favorite. The ambiance was cool, pretty laid back despite being dead smack inside inside a business/financial building. Prices were up to par with everything else in the area. The staff was friendly. Definitely a must try.

  • 5/5 Jan S. 1 year ago on Google
    Love the kind staff here! Always friendly and fast service. The sausage, egg and cheese sandwich is awesome! Relaxing atmosphere with lots of cozy seating.


Call (704) 353-6003 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Prepared foods
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery

Trends



Last updated:

Similar Restaurants nearby

Midnight Diner image
1
Midnight Diner
Diner
Diner serving scratch comfort food 24/7 in a classic railroad car-style space.
$ $$$
4.30 (8.5K reviews)
Aura Rooftop image
2
Aura Rooftop
Restaurant
👍👍 It was delicious, exceptional drinks, I expected a heated space, as it was cold. I definitely recommend wearing more then 2 layers in the Winter. Despite everything, this this is arguably the better rooftops in Charlotte. Delicious delicious drinks, decent prices, casual atmosphere, amazing times....
4.90 (7.8K reviews)
The Cheesecake Factory image
3
The Cheesecake Factory
Restaurant
American chain restaurant offering sizable portions from a vast menu including signature cheesecake
$$ $$
3.90 (7.3K reviews)
Dean's Italian Steakhouse image
4
Dean's Italian Steakhouse
Restaurant
👍👍 Skeptical. I visited this place because of a research on brunch places in downtown. Ended here because of the Google rating. Almost Worth it! The Italian sausage hash was really good. But my spouse ordered an avocado toast and it lacked flavor. Also, the coffee was legit; really good! Also ordere...
4.90 (7.1K reviews)
Amélie's French Bakery & Café image
5
Amélie's French Bakery & Café
Bakery
This charming gathering place draws a crowd for its pastries, light fare & coffee drinks.
$$ $$
4.60 (6.6K reviews)
Last updated:
()