Lotus Chinese Cuisine image

Lotus Chinese Cuisine

Restaurant Chinese restaurant Meal delivery

Counter-serve Chinese restaurant offering familiar staples in an unassuming strip-mall location. People often mention rice, good, order, chicken, fried, Chinese, times, shrimp, time, delivery,


Address

3716 W W.T.Harris Blvd, Charlotte, NC 28269

Contact

(704) 599-1977

Price rating

$ $$$

Rating on Google Maps

3.80 (345 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 AM to 10 PM
  • Friday: (Good Friday), 11 AM to 10:30 PM, Hours might differ
  • Saturday: 11 AM to 10:30 PM
  • Sunday: (Easter), 11 AM to 10 PM, Hours might differ
  • Monday: Closed
  • Tuesday: 11 AM to 10 PM
  • Wednesday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: rice (11) good (11) order (10) chicken (9) fried (8) Chinese (8) times (7) shrimp (7) time (6) delivery (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Natellia 2 years ago on Google
    This place has really gone down hill. I keep trying because it's the closest in my area and they deliver. This is the third time in a row I've received scorched rice. Every spoonful was burned. Sometimes it's good and most times it's bad.
    13 people found this review helpful 👍

  • 1/5 Lakay A. 11 months ago on Google
    I was told to try this place and was highly disappointed. I got the beef and broccoli which was undercooked. The egg roll was burnt. The best thing about the meal was the broccoli. I contacted the restaurant which attempted to offer a credit which I wasn’t interested in. I simply wanted a refund. The manager declined so I simply disputed with my bank & she was fine with that instead of just giving the refund. I thanked her and let her know I won’t be returning nor would I recommend. The tea wasn’t good either . They add lemon or something not enough sugar. She also tried to tell me no one complained about the beef “today” lol I thought that was comical. But won’t be returning or recommending to anyone. I’m shocked they’re still in business with food they’re serving. House of Leng is where I usually go and should have went. My mistake. Below is a picture of the undone meat and the burnt egg roll. She even wanted me to put it in the fridge to bring it back since they’re open “5 days a week and would like to look at it”. Miss. Sherry this is going in the trash.
    3 people found this review helpful 👍

  • 1/5 Isabella B. 2 years ago on Google
    Watch it with the machines for payment, we were charged 3 times for our food and left with no food. Something up with the machines but they blamed me that their system was messed up. Don’t have children handling peoples money when they don’t understand how to process a payment. No one wants to be charged 2 or 3x And be out of money. We were charged 3 times for a meal. But since their receipt didn’t print it didn’t go through into the system. Even with the bank on the phone the owner and immature children denied the order going through. The bank confirmed we were charged so now we have to wait until it actually process on the stores end who keeps telling us they didn’t charge us. It’s also really unsanitary
    3 people found this review helpful 👍

  • 2/5 David C. 11 months ago on Google
    Food is good the delivery is trash, ordered food for delivery at 415pm. Called back 515pm to check on my order. Told me they was a couple of minutes away. 5:50pm still no food, called back to cancel the order..knock knock...here's the food. Yeah ok...✌🏾
    2 people found this review helpful 👍

  • 5/5 Jenny F. 8 months ago on Google
    Quick lunch service, the food was hot and delicious. When I went, there was a free iced tea with lunch before 4pm special. I had the chicken and mushroom lunch.
    2 people found this review helpful 👍

  • 1/5 Michelle M. 1 year ago on Google
    My kids and I had food from there yesterday evening. The chicken wings were okay but the beef fried rice was not good at all. The rice had no flavor...too bland for me. Oh and I've been eating there for years and never had a problem with the food till the last couple of times I've ordered from them.
    2 people found this review helpful 👍

  • 3/5 Teddy A. 1 year ago on Google
    While the food was as close as I can get to a NY local neighborhood Chinese spot, their service was slow and left a bad taste in my mouth. They have a bunch of HS students working the front counter, who couldn't stop talking to each other long enough to service customers who were waiting. While I'm all for given kids a chance, you must also teach them.what professionalism is in the work place.
    1 person found this review helpful 👍

  • 1/5 Lady J. 9 months ago on Google
    After waiting and calling with no answer, for about an hr and a half a very rude driver came to deliver but would not allow me to check the food to make sure everything was right although money was in hand including his tip🤦🏽‍♀️. So, not only did I wait forever for the food, but he left without leaving it. I am a Highly disappointed yet Loyal being and he would be the cause of many like me to never order delivery from this place ever again.
    1 person found this review helpful 👍

  • 2/5 __ 9 months ago on Google
    The young lady on the phone was very polite and accommodating but the food was very disappointing. The chicken tasted rancid, the rice was rubbery, and they forgot my sauce that I paid for. I called back and the aforementioned young lady gave me another order that was mediocre but adequate. Service is pretty good but I will never be eating here again
    1 person found this review helpful 👍

  • 1/5 Carol D. 1 year ago on Google
    Absolutely the worse I've eaten. Chicken was tough. I ordered white meat, was not. Gone down hill the last few times. Have to find new place.
    1 person found this review helpful 👍

  • 5/5 Natalie C. 2 years ago on Google
    The front line was friendly and service was great. This was our first time and we will return. The egg foo young was delicious. The best I’ve had since moving here. Just wish there was more gravy.
    1 person found this review helpful 👍

  • 1/5 Heather M. 1 year ago on Google
    I ordered sweet and sour chicken with house fried rice and the pork was so nasty and tasted so bad it made me sick and k has to throw all of my food away because it was in the rice! I called the restaurant and they didn’t even care. Her response was we have sold pork all day and haven’t had any complaints. Well, I’m complaining because the pork was disgusting. I will never order from this rest rant again.!! Not to mention how nasty the shrimp sauce was I wouldn’t serve that shrimp sauce, or the pork to my dog!! If you want good Chinese go to Golden Taipei right down the street at Davis Lakes!!

  • 5/5 Porschia B. 2 years ago on Google
    I have been coming here for years and they never seem to disappoint me. I love their food. The staff is nice. The inside is clean. Did I mention their food is great!!!!!!! The chicken wings are the best. The portions of food are great for the price. Trust me when I say "They are great!" Just try it out for yourself. Plus they stay busy, meaning a lot of people like them.

  • 5/5 Brenda M. 2 years ago on Google
    I work at a trucking company that orders from here on a regular basis. i always order the same thing and they always get it right. the know me by name and i really enjoy the food. This last time 2/27/2022 the food was by far the best ever!!!!! I order at least once a week and I'm going to continue to recommend to all my driver friends. Ms. Brenda @ Schneider... You guys are the best :-) !!!

  • 5/5 M W. 2 years ago on Google
    Large portion, low cost, great food and excellent customer service. They deliver within 5 miles, I love this place.

  • 5/5 Bruchelle S. 2 years ago on Google
    I’m from NJ and was having the hardest time finding a good Chinese Restaurant and 💥 here it is! Best fried chicken wings (fried hard, of course).. plain fried rice.. and they’ve made me fall in love with steam broccoli and brown sauce. The owner is really nice. If I had one bad thing to say it would be that the turnover for the cashier/person who answers the phone is high and now there seems to be less quality in who they hire for that position. Either way this is my favorite Chinese Restaurant

  • 4/5 Lee Jacques (Hopeful O. 5 months ago on Google
    Quality of food has picked up. Service is the same as always. Steady and polite. This is a good place for Chinese takeout. The atmosphere is bland. Haven't eaten inside for over a decade. Same seats, tables, and boxes on the bench going back over fifteen years.

  • 1/5 Catherine A. 4 months ago on Google
    Order food approximately at 8 pm, at 9:25 pm called was informed food would be here in 10 minutes, at 9:50 p.m.,called the resturant and was informed to look on my porch, delivery person just left food of porch, didn't even ring doorbell. Food was luke warm, shrimp toast was black, would have sent it back, but my daughter was hungry, so I just heated it up. Very disappointed.

  • 4/5 Jose G. 6 months ago on Google
    enjoyed our to-go order was good portioned food , their lo mein is like the chow mein in the west coast

  • 5/5 Jeffrey W. 1 year ago on Google
    The best Chinese food that I've had since moving down here from DC 2 years ago. In my opinion, southern states doesn't have good Chinese food compared to northern cities such as DC, NY, etc. I would recommend this restaurant though. Great staff, very friendly.

  • 5/5 Trevor D. 1 year ago on Google
    I love this place. The food is very good and I regularly come here for lunch. It's a bit of a dive inside, but that's totally fine. The food is consistently satisfying!

  • 1/5 Tiffany F. 1 year ago on Google
    I have been ordering from this place for five years. I even referred several people but the last couple times my food has been horrible. The delivery is almost two hours and the food is cold. I have even received a call asking if my food was delivered because they couldn’t find the delivery driver. This was the last time tonight! I paid $8 for six wings only and one of them wasn’t even a full piece. My rice is over cooked and smells burnt. Very disappointed the last few times.

  • 4/5 Destiny J. 1 year ago on Google
    Always hot and fresh nice size portion AFFORDABLE! That shrimp 🍤 lo mien EXTRA SPICY with the wings fried XTRA crispy gone hit every time ! Currently eating as I type 🤪

  • 3/5 Susan M. 1 year ago on Google
    Delivery took an hour and a half after being told it would be 45 minutes to an hour. Ordered $65 worth of food and instead of shrimp lomein we got shrimp fried rice. We already had 2 combos including rice. Very disappointed.

  • 3/5 Ken M. 2 years ago on Google
    Food was ok. Customer service was horrible. Young lady answered the phone this evening (2-22-2022) like she was working in a liquor house. Real loud and ghetto then proceeded to get smart when I asked her a question. I had to laugh to avoid me reacting to her hood antics. Put her in the kitchen or put her on a permanent unpaid vacation. The GHETTO!

  • 5/5 Jonathan d. 1 year ago on Google
    They have an amazing menu and great staff! 10/10

  • 5/5 Honest L. 1 year ago on Google
    I use to eat here years ago. For a couple months I've started back eating here now that I'm closer. The food is delicious and they have 95 grade. I normally order the shrimp and broccoli combo, chicken wings, sesame seed chicken or chicken lo mein... I can't tell you about anything else but they get two thumbs up everytime.👍👍

  • 2/5 Porshia H. 1 year ago on Google
    This was my "go-to" Chinese fast food spot pre-pandemic, but something definitely has changed, and not for the better. Basic stuff like their fried rice recipe has changed. Nowhere as tasty as b4, and I was not impressed.


Call (704) 599-1977 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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