If I could give it minus stars it would be minus 5 order over an hour ago and still not here never ordering from this place again what a joke. Pizza finally after hour and half, came cold and very rude driver and very very poor customer service when rang to complain DO NOT USE THE CHATHAM NEW ROAD PAPA JOHNS.

We have been waiting 1.5 hours for our order. When we called them we were told the driver left the shop 25mins ago and should be here in 5 mins. I said we had been waiting over 1.5 hours he said he didn't know what to say so I said maybe apologise to your customers?? I asked the person that I spoke to for their name and they said 'Papa John'! I asked if they were the manager but the line was very bad. The driver just arrived and said there was no problem with the traffic!! I have had a problem like this before and thought I would give Papa John another chance I will be sticking with Dominos in the future.

If I could give it a 0 I would don't use the food was inedible cold and under cooked phone them to get my money back and they said they will send me a new one or give me a free one next time like I'm going to order from them again had to go down there and was still saying they will not give me my money back had to have a argument to get my money back don't use them it's worth the headache better pizza elsewhere

Ordered a pizza and sides tonight on the Euro Finals night. Now I know this would be a busy evening but the pizza that turned up was just awful. Dry as an old boot, almost zero toppings, cheese just not there in sufficient quantity to even notice it was there. Super disappointing. I struggled to choose between Papa John’s and Tops Pizza. Made a big mistake that I won’t be making again.

Listened to instruction of light pepperoni, didn't deny the request like...*cough* Dominos, Staff was friendly and food was ON point, Will definitely be coming back.

Delivered to the wrong address. Number was at the front door, mobile number was provided - just pure laziness on their part, no mistake.

Just waited over an hour for cold pizza!! Never again!

Very nice food

Ordered 50/50 pizza but more like 60/40 ! Please ask your staff to wear masks whilst they’re preparing food; 2 out of 5 people behind the counter were wearing masks.

We dropped in for a collection and I have to say that the staff are hard working and friendly in here. The pizza and sides were also not too bad x

Nice food and managed to find my place which alot of other delivery people struggle to however they forgot our drink with the order and by the time I realised the guy had gone so thats why only 4 stars

In Chatham its one of the best place to get the best pizza 🍕, We order 2 XXL pizza for 6 people and that a good quantity 😋 and very tasty. I personally like their spicy pizza that is chicken fajita and Mexican hot 🔥. Both are good spicy pizza. Also we try the full meat pizza and BBQ chicken classic both are tasty. I am very happy with price and taste. Satisfied. Thank you very much..

Better pizza than their competitors. Friendly staff. Only problems is delivery. Arrived late and very cold. They immediately offered a replacement without quibbling which was very fair.

Love Papa Johns, such a variety, you can even make your own. Various sizes, different types of crust, good deals. Service excellent

I ordered on a bad Sunday I guess, England had played in the Euros. I ordered the all meat, it actually came hardly any meat except a bit of pepperoni, I also requested extra onions, again non existent and the pizza dough itself was not cooked through, it was just white bread in the middle. Along side this was something called potato tops, these turned out to be frozen croquet potatoes that has been cooked with some cheese and were totally disgusting, I tried one and threw the lot away.

Ordered the BBQ drizzle pizza and when I got home they hadn't put ANY BBQ sauce on there so it was just a standard chicken and sweetcorn pizza. Disappointing

Freshly cooked and bought out to my car, great service all within 10 mins

Very polite and helpful guys working in Strood branch and their pizza much better than in Chatham brunch.

Fast, excellent service!! Easily the best pizza in the Medway towns. Staff are brilliant. Highly recommend!!!