Featured Reviews


Frequently mentioned in reviews: hair (10) customer (9) advice (7) happy (6) short (6) minutes (6) time (6)
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  • 1/5 Barbara H. 2 years ago on Google • 66 reviews
    I spontaneously went to this hairdresser's shop on Friday August 7th, 2020 and was actually happy that it worked out. My hair was totally cut. I wanted short hair, but not that short and I had to pay 41 euros for it. I showed the man a picture, but they weren't cut that way at all. Price performance is not right at all. I'll never go there again. I'm wearing a wig for the next few weeks because I'm ashamed and I work in retail. You only get an answer if you give it a positive rating? An apology would be in order.😡 If not even compensation. I've been waiting for an answer for 14 days.😡😡😡 Until today (01/27/22) there was no apology.😡😡😡😡😡😡
    8 people found this review helpful 👍

  • 1/5 Axel Feuerpfeil (. 4 years ago on Google • 18 reviews
    Maybe 5 minutes were spent on the editing itself. Contours totally unclean and asymmetrical, lots of tufts of hair that I would have to remove myself afterwards. Frisöse barely looked me in the eyes and wasn't mentally present, there was no constructive advice and she was obviously happy that she was able to cash in on me straight away 10 minutes after I came in. You'd better find another shop.
    8 people found this review helpful 👍

  • 5/5 Andreas K. 1 year ago on Google • 122 reviews
    Good hairdresser and great team, only the parking situation is a bit poor. Just before an intersection, difficult to get out. There's nothing you can do about it.

  • 5/5 Janina M. 5 years ago on Google • 12 reviews
    Probably the best hair studio, not only in Chemnitz but also in general. Not only are customer requests taken into account, but honest recommendations are also made. That's exactly what makes a happy visit there. A feeling of home when you walk in the door. Incredible and certainly recommended.
    1 person found this review helpful 👍

  • 3/5 Yvonne H. 4 years ago on Google • 11 reviews
    It's been a while since my visit. I went to the salon a total of 2 times for a women's short haircut. Interior: The salon is large and spacious, everything was very clean, not even dust on the wall shelves. Everything is very neat, clear and the chairs are height adjustable (not available everywhere) Easy to reach by phone to get an appointment, also relatively promptly. Overall, I found the staff to be friendly and there seems to be a pleasant, relaxed atmosphere, including among colleagues, which is pleasant for me as a customer. In terms of price, the salon is in the middle range, it's good that the prices are flat-rate; I wasn't charged extra for styling products. As a customer, you won't experience any unpleasant surprises at the checkout. But most importantly: Cut/quality/work method My cut is short, but not necessarily easy or quick to make, as it is an asymmetrical cut, with an all-round undercut that has to be done with a machine and also with a shape! I value that. I was in the salon twice, with two different colleagues. What bothers me personally is that as a customer you are taken directly to the sink and the customer conversation takes place while you are washing. This seems to be a new "trend" to save time, because many hairdressers are doing it that way now. Unfortunately, I don't think that's helpful at all, because previously there was only a short conversation with advice, during which the hairdresser was able to examine the hair, its structure and the natural fall when it was dry, which of course leads to better advice because the hairdresser then can take the hair structure into account. If you wash it immediately, it will affect the quality of the cut. Despite the friendly hairdressers, as a customer I feel like I'm "clocked in", i.e. washing, talking, cutting, drying, straightening, final styling was done within around 30 minutes both times... Not a reasonable amount of time for my cut. Accordingly, the result was not 100% optimal. During the first visit, the colleague there really tried very hard to do justice to my wishes and, at my request, shortened even more in some places because it was still too long for me. Just a few days later, at home, while doing my own styling habits, I noticed that there was still one area that bothered me, where my hair was still too long. A quick call and I was able to come and have it repaired the next day. It was done in just a few minutes and I didn't even have to pay anything for it. Very nice service, which is no longer a given these days. On the second visit, another colleague, small talk was very limited and found it difficult to start a conversation with the lady. She did the cut with the shape first class, but I wasn't really happy with the rest of the cut. At the back of the head they were cut and styled so that the hair lay diagonally, to the side, but I didn't want it that way and it wasn't even agreed upon. I really like my hair fringed and cheeky cut, so I asked if it could be styled a little further. But the answer was: "the hair is already layered." Hmm, in 0815 style. The lady didn't do the thinning anymore - probably for time reasons. I had the impression that her thoughts were already on the next customer appointment because my 30 minutes were up... Since I didn't want to strain her patience unnecessarily, I didn't say anything more about it. Conclusion: I think the salon has very capable hairdressers, but since the time slots seem to be very tight, they can't offer equivalent quality. For one customer the cut is finished in 15 minutes, for others - like me - it just takes more time. At the second appointment I also said on the phone to please allow a little more time because my cut was a little more complicated. The advice is m.m.n. too short and not really customer-oriented.
    1 person found this review helpful 👍

  • 5/5 Nancy W. 11 months ago on Google • 3 reviews
    Very friendly and open-minded team, something I've never experienced before. Price/performance/quality fits together. I really enjoy going to the store. Spontaneous appointments are possible.
    1 person found this review helpful 👍

  • 5/5 Anett S. 1 year ago on Google • 21 reviews
    I have been a satisfied customer for years. The all-round feel-good package is available here. Short-term appointments, warm welcome, a drink on request, good advice, always a very good result and this with a good price/performance ratio. Always happy!

  • 5/5 Birgit W. 1 year ago on Google • 8 reviews
    Simply recommend the team is the best you can expect for customers, advice and service great, very competent hairdressers and great value for money, always happy to come back

  • 1/5 Krenar R. 6 years ago on Google • 1 review
    The worst barber ever, I had to visit another barber to fix what they did. I really regret I went there.
    5 people found this review helpful 👍

  • 5/5 Jana L. 5 years ago on Google • 2 reviews
    Girls, you are simply a great team. You know your craft. Thanks that you exist. You know your craft, you always get good advice and, most importantly, you make you feel comfortable, and above all, you respond to the individual wishes of your customers. Thank you for having you Jaci and your great team. You are the best.
    1 person found this review helpful 👍


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