1/5 Charlotte L. 9 months ago on Google
My
recent
experience
at
The
Church
was
marred
by
the
shockingly
unprofessional
behaviour
of
one
particular
bouncer.
From
the
moment
we
arrived,
we
were
greeted
with
blatant
rudeness
and
disrespect.
Despite
arriving
precisely
at
5.45pm,
the
bouncer
insisted
that
we
were
1
hour
and
30
minutes
late,
which
was
simply
not
true.
This
was
especially
frustrating
since
we
had
arranged
a
booked
event
via
email,
clearly
indicating
our
arrival
time.
As
a
table
of
16,
we
were
informed
that
booking
a
booth
for
12
people
would
be
sufficient,
which
we
accepted.
However,
the
bouncer
angrily
informed
us
that
the
booth
was
limited
to
12
guests
only.
Seeking
clarification
and
a
resolution,
I
requested
to
speak
with
the
manager.
Shockingly,
the
bouncer
went
as
far
as
denying
entry
to
my
partner,
as
my
partner
swore
in
passing
comment
to
the
group,
basically
stating
that
it
was
a
‘joke’.
The
bouncer
thought
he
was
speaking
to
him
and
from
that
denied
his
entry.
Unjustifiable
act
only
added
to
our
frustration
and
disbelief.
I
appreciate
that
a
couple
of
my
friends
became
involved
in
the
situation
out
of
frustration.
However,
it
is
important
to
note
that
if
the
bouncer
had
not
been
so
incredibly
rude
from
the
beginning,
this
unfortunate
escalation
would
have
never
occurred.
The
overall
treatment
we
received
from
this
bouncer
was
completely
unacceptable.
Their
demeanor
and
attitude
were
not
only
disrespectful
but
also
tarnished
what
should
have
been
an
enjoyable
evening.
I
urge
the
management
to
take
appropriate
action
and
ensure
that
such
unprofessional
behaviour
is
not
repeated
in
the
future.
