Franco's Flapjack Family Restaurant image

Franco's Flapjack Family Restaurant

Restaurant Breakfast restaurant

😠 SERVICE: Very bad service from front hostess (Kris-asian female) Hair very nappy and not enthusiastic to do her job. We stood outside while she just stared. Did not say welcome or you will be seated shortly. We had to ask an employee to serve us a seat. They took forever to come and serve us drinks.... People often mention eggs, good, breakfast, service, time, nice, sausage, hash, browns, friendly,


Address

4164 Bonita Rd, Bonita, CA 91902

Contact

(619) 512-1673

Price rating

$$ $$

Rating on Google Maps

4.40 (1.1K reviews)

Open on Google Maps

Working Hours

  • Friday: 7 AM to 2 PM
  • Saturday: 7 AM to 2 PM
  • Sunday: (Easter), 7 AM to 2 PM, Hours might differ
  • Monday: 7 AM to 2 PM
  • Tuesday: 7 AM to 2 PM
  • Wednesday: 7 AM to 2 PM
  • Thursday: 7 AM to 2 PM

Featured Reviews


Frequently mentioned in reviews: eggs (14) good (12) breakfast (12) service (10) time (9) nice (8) sausage (7) hash (7) browns (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Star l. 2 years ago on Google
    SERVICE: Very bad service from front hostess (Kris-asian female) Hair very nappy and not enthusiastic to do her job. We stood outside while she just stared. Did not say welcome or you will be seated shortly. We had to ask an employee to serve us a seat. They took forever to come and serve us drinks. FOOD: A friend had suggested this restaurant so we gave it a try. Hot sandwich (roast beef melt $12.95) was served in french roll. Bread was old and sandwich was very dry. Potato salad was dry as well. I ordered a waffle ($8.95) and it was very dry as well. If you want to waste your money go ahead and eat here. Good luck!
    4 people found this review helpful 👍

  • 4/5 Valeria 2 years ago on Google
    The customer service was meh and the food was okay. The reviews about the host are true, she's rude and lacks customer service. Other than that, I don't think this place was horrible either. The food portions were big but the sazón didn't impress me at all. The chilaquiles are made with totopos (store bought tortilla chips) and everything else just seem bland. I'll stick to good old Denny's next time.
    3 people found this review helpful 👍

  • 1/5 B. L. 1 year ago on Google
    So I was stationed here from 2014-2018 and this place used to be the best breakfast place around. I just came back and they changed the menu and raised the prices which I'm like..."okay no big deal". I was open minded and tried the cheeseburger. The Bun was burnt, fries were not cooked, and was given rotten lettuce. The burger meat itself was nice. The server was very inattentive and saw that I didn't like my food and never came back after serving my food. PLEASE STAY AWAY EVERYONE. GO SOMEWHERE ELSE. P.S. This really hurts to say because I loved this place so much. I wish everything gets improved and I would definitely try again.
    2 people found this review helpful 👍

  • 4/5 Renee W. 2 years ago on Google
    Good breakfast place. Gets really busy later in the morning. Staff is friendly. Definitely worth trying if you live in the area.
    1 person found this review helpful 👍

  • 3/5 David S. 2 years ago on Google
    I bought my family here for breakfast on monday, a friend had recommended the french toast she had last week. The Service Staff was polite but service was slow. For the kidos ordered the Kids French Toast , Kids Pancakes both with scrambled eggs. My lady and I split the french dip with a side of fries. (3.5 Star Kids Pancakes) - Pancakes were tall and fluffy cooked perfectly. My kids fimished the entire plate. (3 Star Kids French Toast) - Toast was fluffy and cooked perfectly through. Tasted good, but nothing special. (1 Star Fench Dip) - For starters sandwich came out cold. Meat was tough and flavorful, Aju was greasy not savory. PS. I feel like improved communication from our server would have definitely earned this place 4 Stars.
    1 person found this review helpful 👍

  • 1/5 Swany 2 years ago on Google
    We don't get much time to go out anymore. So, when we do, we try to make the best of it. This place had people lined up outside to go in. We figured it would be great. We were fooled. We sat outside, waited a few minutes to order and had some time to talk. When the food came out the server asked who got the waffle. I raised my hand and he still gave my wife my food. Then he sat her food in front of her. He came back with my eggs and bacon. Sat it in front of my wife. I had to ask for coffee twice. That wasn't all. I asked for syrup 3 different times and was told 3 different times it would be right out. After we ate all the other food and my now cold waffle sat in front of me we said forget it, we're outta here. I made a complaint and was still charged the full amount. Almost $40 for a breakfast that wasn't as good as McDonald's? I promise you we will never go back there ever again. If this is how you welcome customers back to everyday life, then you deserve to have the truth said about your poor establishment. We do not recommend this place due to poor service, high prices and mediocre food. Do not go here.
    1 person found this review helpful 👍

  • 4/5 Raul Flores J. 7 months ago on Google
    Breakfast? Hell yeah!!! Huge, tasty portions and an enormous cup of coffee!!! Can’t go wrong here. Had the Bisteak Ranchero omelette, new breakfast favorite. Omar, our server, was friendly, courteous and fast!!
    1 person found this review helpful 👍

  • 5/5 Bill B. 1 year ago on Google
    Outstanding, had the stuffed french toast with bananas with three eggs over easy and sausage patty left full. Portions sizes s lit bigger then I imagined. Tons of good food coming out the kitchen! Visit you willnot be disappointed. Coffee mugs nice!
    1 person found this review helpful 👍

  • 4/5 Greg C. 1 year ago on Google
    Small place but the food was good came out fast even though there was a full house. Waiter knew the menu and was able to make appropriate recommendations. Food was tasty and I would go back.
    1 person found this review helpful 👍

  • 5/5 Derek B. 5 months ago on Google
    I love this place. The biscuits are gigantic, hash browns crispy, flapjack fluffy, hot cocoa comes ready to drink, omelets are massive and all for a ridiculously affordable price. The staff are warm, friendly, and funny. It is always the best part of the morning.

  • 4/5 Jonathan L. 2 years ago on Google
    Good vibe, nice service. Good eggs, bacon, and biscuit. Coffee was just decent (mugs are too big) - and I thought the pancakes would be better (they were a little chewy). Will come back to see!

  • 5/5 Boden Q. 5 months ago on Google
    The omelet was nice and fluffy, the hash browns were nice and buttery, the flapjacks were nice and smooshy in my mouth. That hot chocolate was the best I've had in a long time, it was so creamy. Best breakfast in the immediate vicinity. It's worth the hype.

  • 5/5 Vincent R. 5 months ago on Google
    Nice place and family environment. Breakfast menu is great as well the food. The service is also good and they are friendly. 😁👍

  • 3/5 Tina D. 10 months ago on Google
    The service was wonderful, our waitress was awesome. The omelets were average, the fruit was good the coffee was good and the bagel was average. The hash browns, and Italian sausage left something to be desired. We will not be returning.

  • 5/5 Ditza G. 11 months ago on Google
    First time here, the food was delicious! I got the pancake combo. Everything tasted delicious. My girlfriend got the bacon breakfast sandwich with over medium eggs, and it looked good. Coffee tasted a little watered down, but that's not the main reason I was there for. Unfortunately, I forgot our servers name, but him and everyone else were nice and courteous to us. I recommend this place for breakfast. I gotta go back and try their lunch now!

  • 4/5 Veronica P. 1 year ago on Google
    It is a small restaurant, service was great, it was kind of full, really cozy. I did not like the size of the portion, it is a bit grotesque. the taste is average. the consistency of the pancakes reminded me of a fast food restaurant that has a clown, since it felt a bit chewy when biting. And finally, I do not agree that they give you the bill without having asked for it when you are still chewing food. In summary, I consider that it is for another type of consumer who seems to like that food.

  • 2/5 Elyssa K. 1 year ago on Google
    This place only got 2 stars because the chilaquiles were the only delicious thing on my plate. The beans were cold my eggs just didn’t taste right. Idk what it was. Gas station coffee was far better then what I was served. If you go for breakfast take a jacket. It was freezing inside. They had no heat.

  • 5/5 Katia Love i. 1 year ago on Google
    Went for breakfast. Had green chilaquiles & split a Waffles 🧇. Everything was really good Loved our server .

  • 3/5 Danny C. 1 year ago on Google
    Came in for brunch a few days ago and it was average. Ordered House fries, hash browns, stuffed French toast, waffles and 2 plates of eggs, 1 with sausage and 1 with bacon. The house fries were the potatoes you see in the picture. Lacked flavor, would rate them 4/10. The hash browns, which are not pictured, were unsalted, lacking in flavor and slightly more charred than your usual hash browns... would rate them 3/10. The eggs were normal scrambled eggs that were fluffy and light. They paired perfectly with the sausage. The sausage they have at this establishment was definitely one of the better sausages that I have tried with any breakfast... 7/10. The bacon and egg plate was average...5/10. The waffle was your typical hotel waffle. Nothing crazy but it was decent, 5/10. The highlight of the meal was definitely the stuffed French toast. The different layers of strawberry, jam and whipped cream paired perfectly in terms of flavor and ratio. Every bite was absolutely delicious... easily a 9/10. Would probably go back for their egg and sausage plate and definitely their stuffed French toast. Most likely won't be recommending to friends or family. Wait time was about 40mins but that is to be expected on a weekend.

  • 4/5 Micky N. 1 year ago on Google
    This place is popular, so expect a wait most of the time for breakfast. Service is good and the servers are very friendly. We ordered pork chops with scrambled eggs, home potatoes and soft scrambled eggs, New York steak with scrambled eggs and hash browns, French Toast combo with over easy eggs and a sausage patty, hot fresh blueberry muffins and fresh squeezed orange juice. Our food came out in a reasonable time and most all was enjoyed. The only complaint was that the steak had a lot of fat and gristle. There are plenty of other delicious options to choose from and we can't wait to try them.

  • 5/5 Michele S. 2 years ago on Google
    It was my first time here. Absolutely wonderful place. The coffee was great. The food was delicious and prices were good. The service was excellent. I will definitely be going back.

  • 5/5 Karti T. 2 years ago on Google
    The steak and eggs and biscuits and gravy were AMAZING! The staff was very friendly and fast. And the food came out so quick! Everything was nice and fresh!


Call (619) 512-1673 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Healthy options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating

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