Grupo Roisa

Doctor Medical group

😠 disaster., they are the UAI Salud providers and they do not take care of anything., UAI Salud does not answer you, I went to all the physical places and they are ghosts, this is abandonment and scam since they continue to charge you, call the superintendent of health and see what fits each one, apar... People often mention care, cuando, para,


Address

C1003ABV, Reconquista 1016, C1003ABV Cdad. Autónoma de Buenos Aires, Argentina

Website

www.gruporoisa.com.ar

Contact

+54 11 4313-6000

Rating on Google Maps

3.90 (90 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 6 PM
  • Tuesday: 9 AM to 6 PM
  • Wednesday: 9 AM to 6 PM
  • Thursday: 9 AM to 6 PM
  • Friday: 9 AM to 6 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: care (6) cuando (6) para (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Monica M. 11 months ago on Google • 221 reviews
    Don't make trout opinions. Doctored started working the App 2 days ago (12/6) today is 14/6/23. He needs a lot to improve. Telemedicine, as they call it, does not work, in the era of communication, monthly medications or a sertal should be done without asking for appointments, since the appointments with the clinics or sanatoriums that work are collapsed. The others do not exist by phone or WhatsApp. The offline credential they should add. The truth is that instead of healing, they get sick.
    3 people found this review helpful 👍

  • 1/5 Jsl1407 L. 2 months ago on Google • 13 reviews New
    Disaster the coverage you provide with uai sb health. It has been 2 months since they have given me immunosuppressive medication for transplant. Imagine the rest what it could be.
    4 people found this review helpful 👍

  • 1/5 silvana p. 2 months ago on Google • 5 reviews New
    disaster., they are the UAI Salud providers and they do not take care of anything., UAI Salud does not answer you, I went to all the physical places and they are ghosts, this is abandonment and scam since they continue to charge you, call the superintendent of health and see what fits each one, apart from liars, they give you the card and assure that they have to take care of you, lie, they don't take care of you, they charge something that they don't give, you try, simple, try calling or going somewhere primer . To top it all off, the icing on the cake is that Roisa, according to them, is doing you a favor by answering you. If justice exists, this has to do with less protest and more complaint. If they don't resolve this loss, I'm going to give them 100 more opinions. like this from different users if you don't believe me. Here I leave you a photo of the phone number they give you. It's the third time I've called. Look at the time and no one answers you., color note., they close or stop serving 18 hours. I mean. I already missed the whole day.
    4 people found this review helpful 👍

  • 1/5 Plenitud P. 10 months ago on Google • 125 reviews
    They do not respond to repeated calls, by wsp, telephone. They hang up on the member at the moment he needs it most, a thousand turns and mistreatment by the operators. All 5 star comments are false. Do not join this group!
    2 people found this review helpful 👍

  • 1/5 Mario V. 1 year ago on Google • 8 reviews
    I had an appointment with a dentist at 12 noon. I waited 45 minutes, asked and was informed that there were still 4 patients before. I left because the wait was filled with people mixing for other specialties and there were few precautions, many without masks, even employees.
    3 people found this review helpful 👍

  • 1/5 Paula R. 2 years ago on Google
    Son un desastre. Son prestadores de mí obra social, la cual debería revisar la atención que le dan a sus socios. La persona que me atiende el teléfono muy sobradora y altanera, cuando trabajan con enfermos, tendrían que tener un poco de empatía. Tuve que llamar a mí obra social que gracias a dios me solucionó el problema, pero si fuera por ellos todavía sigo esperando. Espero mí hisopado este mañana a tiempo después de hacerme parir todo el día esperando, con una condición de salud delicada.
    3 people found this review helpful 👍

  • 5/5 Elizabeth V. 1 year ago on Google • 10 reviews
    The speed in requesting appointments and studies is amazing. Although they have some flaws, the attention they have is very good. The app is easy to use, and the centers that work with social work are very good.
    2 people found this review helpful 👍

  • 1/5 Claudio S. 1 year ago on Google
    Estoy teniendo un problema con la Doctored resulta que estuve internado dos veces en el Sanatorio Colegiales, una vez (1semana) por un infarto y la segunda vez (1semana) por un dolor precordial, se determinó por Unidad Coronaria y los cirujanos que me iban a operar el 03/11/22 ... empezó a dar vueltas la obra social Doctored y me terminaron derivando a un equipo de cirugía (Hemoglobal) que operan en distintos lugares como la clínica de los bancarios, clínicas de camioneros, el Santollani, una clínica de Morón...en fin... pero ocurre que lo mío es una operación urgente (remplazo de la válvula aórtica y coronarias) y éste nuevo médico que me derivaron yo pensé que era un auditoría pero no es para ponerme en manos de quién no me conoce y no sabe nada de mí, por eso me pide una serie de estudios nuevos, que éso no es lo peor...lo peor es que no sé dónde va a ser la operación y el médico tampoco porque éso lo define la Obra Social (cuando lo defina) y quedo a los tiempos de espera del lugar que me asignen (cuando lo asignen) y de la demora que halla en cirugía Cardiovascular, cuando lo mío es de carácter de urgencia y el 03/11iba a ser intervenido solo restaban la autorización y la entrega del set de Válvulas Biológicas...cosa que nunca sucedió...hoy las órdenes que me envió el doctor de Hemoglobal tampoco me las autorizaron porque dicen que falta todos los estudios que ellos ya poseen y resumen de la historia clínica que también ellos tienen y me están boludiando mal....
    2 people found this review helpful 👍

  • 1/5 Pablo G. 2 years ago on Google
    Mi Obra Social lo tiene contratado para hacer seguimiento de casos Covid El 31/12/2021 a las 18 hs les informé que había dado positivo, que estaba en aislamiento en mi casa. Nunca se comunicaron para hacer ningún seguimiento, ni un teléfono o email para contactarme si tenía alguna duda o preguntarme como estaba Busquen otra cosa, estos no van a estar cuando los necesites
    2 people found this review helpful 👍

  • 1/5 Hector R. 4 years ago on Google
    Muy mala experiencia! La auditoria medica pretende ocupar el lugar de tu medico de confianza, negándote los estudios que tu medico te esta pidiendo. y cuando llamas para ver cual es el problema.. te maltratan! Muy mal atendido . Ellos gerencian varias obras sociales y lo que intentan hacer es ahorrar por eso ponen trabas para los pedidos de los medicos.
    2 people found this review helpful 👍

  • 5/5 Monica L. 4 years ago on Google
    Son maravillosos! Las chicas de Auditoría Médica son excelentes, tienen un trato ejemplar! Atienden los teléfonos enseguida y en segundos averiguan lo que les pedís, con amabilidad . Siempre resolvieron mis problemas y me autorizaron estudios, tratamientos y medicamentos rapidísimo. Realmente estoy muy agradecida y me siento muy acompañada por Uds.
    1 person found this review helpful 👍

  • 5/5 Elda P. 8 months ago on Google • 47 reviews
    The operators are very attentive to solving problems that may arise, the affiliated clinics are very good, if I have to look for something I find if the value of the fees seems a little high to me.

  • 5/5 Dr Adrian Bergstein !. 8 months ago on Google • 42 reviews
    Beautiful place

  • 5/5 Guadalupe Guerrero D. 10 months ago on Google • 5 reviews
    I am satisfied with the prepaid, excellent service!

  • 5/5 Delfi T. 10 months ago on Google • 3 reviews
    Excellent attention

  • 5/5 Maria de los Angeles S. 11 months ago on Google
    Muy buen servicio!!! Con una atención de diez! Súper amables...

  • 5/5 sebastian c. 11 months ago on Google
    Exelente servicio más de lo esperado muy recomendable!!!

  • 1/5 Mariela B. 9 months ago on Google
    TUVE UN PROBLEMA CON MEDICAMENTOS DE NECESIDAD URGENTE, LLAMÉ MIL VECES, NO ME DIERON SOLUCION, Y HOY ME DIJERON QUE "MI TIEMPO DE LLAMADA SE ACABÓ..." ...Y ME CORTARON EL TELÉFONO, NO UNA SINO DOS VECES. SON UNOS MALEDUCADOS. LA SRTA. GABRIELA INTERNO 104, MÁS ESPECIFICAMENTE, Y LA SRTA AGUSTINA. SE MANEJAN DE MANERA IMPUNE. ESTO ES ABANDONO DE PERSONA.

  • 1/5 Brian A. 1 month ago on Google • 2 reviews New
    They are a big scam, just like the company that UAI SALUD represents. They are complicit in abandoning a person and not complying with the Current Health Law. Since January we have been waiting for them to authorize a study and intervention and they only say that they pass the claim and that they can't do anything, what are they for? This is a big scam, one covers the other and the affiliates are the ones harmed...
    3 people found this review helpful 👍

  • 1/5 Jess A. 1 month ago on Google • 2 reviews New
    They are endorsers of SB, (uai health) They are two prepaid cards of scammers and blackmailers That only contribute to harm the health of the members. They don't take responsibility for anything, they put their name, Roissa, like in the credentials everywhere and then they wash their hands. Soretesssss They tell me that they don't take care of me but they do take care of my family members.
    2 people found this review helpful 👍

  • 1/5 Fernando M. 3 months ago on Google • 1 review New
    They are the worst thing that could have happened to me. The home hospitalization doctors come whenever they want. I am waiting for an ambulance to transfer a patient with a stroke. 5 hours still waiting. a disaster they are
    1 person found this review helpful 👍

  • 5/5 Info a. 10 months ago on Google • 1 review
    Very satisfied with the prepaid, they always responded to my queries and I did not have any problems in the clinics where I was attended.
    1 person found this review helpful 👍

  • 3/5 Mirta M. 1 year ago on Google • 2 reviews
    I had an appointment for a surgery (HYSTERECTOMY) for 10/20/22 which I missed the scheduled date because the "Doctored" prepaid company did not authorize the surgery. The hospital rescheduled it for tomorrow 11/10 and again they did not authorize it and again I miss the date, the truth is it's a shame how they play with people's health as a social work, they leave a lot to be desired, they don't care about anything, only the monthly payments
    1 person found this review helpful 👍


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