(Translated by Google) Very unfriendly reception by a mid-30 year old man who has called three times in our car, if we are really sure that we are correct in his parking .. He has then repeated three times. And in a tone. I had to show my booking confirmation before I was even allowed to get out. Very unfriendly guy. The lady who finished the papers was nice. Had to wait 40 minutes for the transfer from the airport back to the parking lot, although the driver was supposedly already on the way after my call right after arrival. Also note the many other bad reviews here on Google. EDIT: Now that you have a position statement (as a 5-star rating - haha! - instead of just objectively to the reviews to answer - as professional companies do it) have posted - I must now also comment again. You claim that all the reviews come from stressed and late passengers? Does not apply to me. We were there 2: 40h before departure, gave a friendly greeting and the young man treated us from the beginning condescendingly and disrespectful - and the paperwork for two people before us took forever. You also claim lump sum that everyone you should pick up at the airport again - is wrong - you just talk out. We were 100% in the right place and you can see the van driving on the ramp towards the terminal. Where your driver was I do not know - in any case NOT as indicated on the phone on the way. Before you shoot dissatisfied customers, you better work on the causes of the many bad reviews and do not present the customer as unpunctual, stressed or stupid. (Original) Sehr unfreundlicher Empfang durch einen ca. Mitte 30 Jährigen Mann, der drei mal in unser Auto gerufen hat, ob wir uns wirklich sicher sind, dass wir auf seinem Parkplatz richtig sind.. Das hat er dann noch drei mal wiederholt. Und das in einem Ton. Musste dann meine Buchungsbestätigung zeigen bevor ich überhaupt aussteigen durfte. Sehr sehr unfreundlicher Kerl. Die Dame die die Papiere fertig gemacht hat war nett. Mussten dann noch 40 Minuten auf den Transfer vom Flughafen zurück zum Parkplatz warten, obwohl der Fahrer nach meinem Anruf direkt nach Ankunft angeblich schon unterwegs war. Beachtet auch die vielen vielen anderen schlechten Bewertungen hier bei Google. EDIT: Nachdem Ihr ja nun eine Stellungsnahme (als 5-Sterne-Bewertung - haha! - statt einfach mal sachlich auf die Rezensionen zu antworten - wie professionelle Unternehmen es tun) gepostet habt - muss ich darauf nun auch nochmal Stellung nehmen. Ihr behauptet, dass die ganzen Bewertungen von gestressten und verspäteten Fluggästen stammen? Trifft auf mich nicht zu. Wir waren 2:40h vor Abflug da, haben freundlich gegrüßt und der junge Mann hat uns von Anfang an herablassend und respektlos behandelt - und der Papierkram für zwei Leute vor uns hat ewig gedauert. Ihr behauptet auch pauschal, dass jeder den ihr am Flughafen wieder abholen sollt - falsch steht - ihr redet euch nur raus. Wir standen 100% an der richtigen Stelle und man sieht den Transporter auch auf die Rampe richtung Terminal fahren. Wo euer Fahrer war weiß ich nicht - auf jeden Fall NICHT wie am Telefon angegeben unterwegs. Bevor ihr gegen unzufriedene Kunden schießt solltet ihr lieber an den Ursachen der vielzahligen schlechten Bewertungen arbeiten und den Kunden nicht als unpünktlich, gestresst oder dumm darstellen.

I was satisfied. Just the behavior of its staff was not nice.

(Translated by Google) Good service, cut everything perfectly! (Original) Guter Service, hat alles perfekt gekappt!

(Translated by Google) I can't understand all of the negative reviews. We arrived at 2am and were at the airport 12 minutes later. We landed back around 1:30 am, then we picked up the luggage and contacted Park and Fly. Exactly 10 minutes later the bus arrived at the meeting point and drove to the parking lot 2 minutes later. Inexpensive, reliable and very nice driver. Andrea and Matthias. (Original) Ich kann die ganzen negativen Bewertungen nicht verstehen. Wir sind um 2 Uhr morgens angekommen und waren 12 Minuten später am Flughafen. Zurück sind wir gegen 1:30 gelandet, dann haben wir das Gepäck abgeholt und Park and Fly kontaktiert. Genau 10 Minuten später kam der Bus am Treffpunkt und fuhr 2 Minute später zum Parkplatz. Preiswert, zuverlässig und Fahrer sehr nett. Andrea und Matthias.

You do NOT want to leave your car with them. when you enter this place you think you won't see another day. For this we did not use their service. Later they refused to give back the money we had to pay in advance although we did not use any of their service b/c of trust issues. better stay FAR away and better spend a bit more at the official parking directly at airport. spend your money elsewhere or regret to have booked with them. again: better not book their services... else you are in for regret

We waited for 40 minutes for pick up when we landed. We called them 3 times, they lied they were on their way. Will never use them again. Oh and they charge 10€ additionally for airport parking tax.

(Translated by Google) Good and straightforward. Nice employees faster and more reliable transfer to and from the airport. You don't need more (Original) Gut und unkompliziert. Nette Mitarbeiter schneller und zuverlässiger Transfer zum Flughafen und wieder zurück. Mehr brauch man nicht

(Translated by Google) We have already used Park & ​​Fly 4 times and will continue to park here in the future. Process and collection always run smoothly. Many thanks to Cetin abi! We can recommend parking. (Original) Wir haben Park & Fly bereits 4 mal in Anspruch genommen und werden auch zukünftig hier parken. Ablauf und Abholung laufen immer reibungslos ab. Vielen Dank an Cetin abi! Parkplatz können wir weiterempfehlen.

(Translated by Google) We have been using this service for years. No problem. (Original) Seit Jahren nutzen wir diesen Service. Keine Probleme.

(Translated by Google) 07-08-2020 Last minute rescue. Everything worked out great and no long waiting times with arrival and pick-up, it doesn't take long to get to the airport, very friendly staff, I would recommend everyone, (Original) 07-08-2020 Rettung auf letzte Minute.ä, Hat alles super geklappt und keine lang Wartezeit mit Ankunft und Abholung, dauert nicht lang zum Flughafen, sehr freundliche Mitarbeiter, würde ich jedem weiterempfehlen,

Schon 6x gebucht und jedesmal alles Top. Danke

Horrible, i would never park there again. Very agressive and unprofessional. Charge extra for bags, very long waiting time in the airport, more than 30min.

I am very unhappy with the service. A person running this parking called me immediately after my booking to inform me that I have to be at the parking precisely at 18.00. If I will be late even a bit, they won't provide a shuttle bus for me until 7.00am in the morning. In the description of parking, there was no information that shuttle bus is available only on selected hours. When I asked what will happen if I will encounter traffic on the road, he started to shout at me. It is unacceptable! Really unpolite service. I would be even afraid to leave my car there!

(Translated by Google) Perfect (Original) Perfekt

I always park there when I fly from Cologne. I last used P&F from August 11 23:45 to August 29th 01:00. Another flawless experience ! :o) [Bearded Frenchman] The price is right. Not too much not too cheap. They are VERY reliable and well-organized. The shuttle works round the clock and is included. Be careful when you come back: 1) pick-up is @ the arrivals level, Terminal 2, Gate C. Rewe shop is on your left. 2) call the number on the paper - NOT the WhatsApp number 3) wait until you are out to call. I recommend them 200 %. You can leave your keys and you'll find your cark nicely parked and waiting for you when you return. They don't speak French (and I don't blame them for that), a little English. :o)

(Translated by Google) Everything was right with us! Online booking, reservation presented, parking allocated, brought to the airport, holidays, picked up again. Everything perfect (Original) Bei uns hat alles gepasst! Online Gebucht, Reservierung vorgezeigt, Parkplatz zugewiesen, zum Flughafen gebracht, Urlaub, wieder abgeholt. Alles perfekt

Alles hat super geklappt, obwohl unser Rückflug Verspätung hatte. Danke Alex, gerne wieder.

(Translated by Google) Cheap parking top here for a nice holiday !! (Original) Goedkoop parkeren top hier voor lekker op vakantie te gaan!!

(Translated by Google) This service is unfortunately completely dubious: "Due to the current situation at the airport, we are forced to offer the shuttle service from now on fee, so we ask for your understanding and only 5 € per car to cover the fees." This fee is not mentioned anywhere before and you will also be informed only after you have handed the key to the service provider. The friendliness of the staff is underground, quality of the service unfortunately as well: we had to wait 30 minutes for the transfer back to the parking lot. Unfortunately, our car was not ready to be picked up because something went wrong during the planning phase. Comment by the employee at the counter: "It's just like in life - things are not always going according to plan!" after another 30 minutes we had our car back ... If such a simple service is already overwhelming people, then you can look deeply. Never again will I use this service. (Original) Dieser Dienst ist leider völlig unseriös: "Aufgrund der aktuellen Lage am Flughafen, sind wir gezwungen den Shuttleservice ab sofort kostenpflichtig anzubieten. Deshalb bitten wir Sie um Verständnis und lediglich 5 Euro pro Auto, um die anfallenden Gebühren decken zu können". Diese Gebühr wird zuvor nirgendwo erwähnt und man wird auch erst darüber informiert, nachdem man den Schlüssel an den Dienstleister übergeben hat. Die Freundlichkeit der Mitarbeiter ist unterirdisch, Qualität des Service leider ebenso: Wir mussten 30 Minuten auf den Transfer zurück zum Parkplatz warten. Dort stand dann leider unser Auto nicht zur Abholung bereit, da bei der Planung etwas schief gelaufen ist. Kommentar der Mitarbeiterin am Schalter: "Ist wie im Leben - da läuft es nicht immer nach Plan!" nach weiteren 30 Minuten hatten wir dann unser Auto zurück... Wenn eine so simple Dienstleistung die Leute bereits überfordert, dann lässt das tief blicken. Nie wieder werde ich diesen Dienst nutzen.

Easy, much Cheaper, practical and so much more friendly. By my first and last time the contact at the parking at the airport C1 was what I would call arrogant! Not the best way to assure a better future with good references.

(Translated by Google) We cannot understand some of the recessions here. On January 1st we had a holiday decided spontaneously to go on vacation. Half an hour before arrival a lot on where to go by car? We of course googled and discovered Park & ​​fly. They called us back within 2 minutes and spontaneously agreed that we could park our car there, which is NOT a matter of course !!! Other valet wanted min. Registration 2 days in advance. The nice gentleman took the car from us and drove us straight to the airport and took care of parking ect. We were able to start the vacation easily and carefree. On the return trip we were 2.5 hours late but a call was enough and Park & ​​fly was on the way immediately, waited a maximum of 1-2 minutes !!! For this price such a service you can't complain !!! E. Gejt and S. Nikitin (Original) Die Rezessionen von manchen hier können wir nicht nachvollziehen. Wir hatten am 1 Januar wohlgemerkt ein Feiertag spontan entschieden in den Urlaub zu fahren. Halbe Stunde vor Anreise viel uns auf, wohin mit dem Auto? Wir natürlich gegoogelt und Park&fly entdeckt. Diese haben uns binnen 2 Minuten zurückgerufen und uns spontan zugesagt das wir unser Auto dort abstellen dürfen was KEINE Selbstverständlichkeit ist!!! Andere Parkservice wollten min. 2 Tage vorher eine Anmeldung. Der nette Herr hat uns das Auto abgenommen uns sofort an den Flughafen gefahren und sich um einparken ect selbst gekümmert wir konnten einfach und unbeschwert in den Urlaub starten. Bei der Rückreise hatten wir 2,5h Verspätung doch ein Anruf hat gereicht und Park&fly war sofort auf dem Weg, maximal 1-2 min gewartet!!! Für diesen Preis so einen Service da kann man NICHT meckern!!! E.Gejt und S.Nikitin

(Translated by Google) It's OK. (Original) Ist ok.

(Translated by Google) It worked just fine, cheap parking. (Original) Hat prima geklappt, günstiges parken.

(Translated by Google) Booked 3 times, 3 times everything worked without problems (Original) 3 mal gebucht, 3 mal ohne Probleme alles geklappt

Never again. Service gave us so much stress before the trip and extra expenses! We paid via Ryanair app and when arrived to the parking, we were asked to pay extra 15 Euros IN CASH (for gas, even though the shuttle bus was supposed to be free, also airport tax). The person who served us was super rude to us, demanded to leave our car keys for them with no explanation why. When we quetioned why do we need to leave our keys for them he just simply told us to leave the parking lot in 1 min... Then their colleague came and told us to stay if we pay extra 5 EUR in cash and we can keep our car keys.. We were in a hurry to catch the plane so this is what we did. After the trip, we arrive at the parking lot and we find an insultive word written on the top of the car with the finger (car was dusty so you can see that). This is an extremely rude behaviour and I would never want to go through this experience again. Please don't do it to yourselves. Overall, with Ryanair+cash charges it was more expensive than an official airport parking lot.

(Translated by Google) Easy to find and very nice staff. Everything very uncomplicated as you would expect it to be before or after a flight. Transportation takes only 10 minutes. When repatriating a meeting place is agreed. Everything goes very fast and there are no unpleasant surprises. (Original) Leicht zu finden und sehr nettes Personal. Alles sehr unkompliziert wie man es sich auch erhofft vor oder nach einem Flug. Transport dauert nur 10 Minuten. Beim Rücktransport wird ein Treffpunkt vereinbart. Alles geht sehr schnell und es gibt keine unangenehmen Überraschungen.

Please don't use this parking if you care about your safety!!! Extremely rude and abusive people working here! - On the way to airport people were sitting in each others lap due lack of space - On the way back they were late almost one hour. When you try to call them they will shout at you asking "if you have any problems". -Parking is located in warehouse in shady part of town. Highly recommend to avoid this company!!

It was ridiculous! Definitely last time i used this parking with transfer. First of all, i had to wait more than hour on the terminal 2A for them to kindly take me to the bus. Whats funnier and unbelievable, if i would fight for that spot with many other people, i would probably wait till the morning. Third even worse thing, when i was already in bus, the driver woman attacked me and insult that i said the wrong amount of people going on ride on my name (i dont speak german - only dutch, english and polish) , what was as i can tell huge problem for her - even if i was waiting such a long time for their da*n transport which was reserved for 23:00 and it ended on 1:00. Amazing right? If you dont want to get stressed, Annoyed and angry at the end of your Journey (after 12h in transfer in general) then i recommend you not to use their offer. And for the owners i suggest to change the tactics of transfer - make lists with names or numbers, otherwise its nothing else but jungle chaos on terminal. Never again.

Great service thank you for everything

(Translated by Google) Minus 5! Catastrophic. Outrageous and dubious. Off the beaten track in Gremberghoven (Welserstr. 5-7), shortest route to the terminal about 7 kilometers. Employee roared at me. Totally overworked employee refused to check in, so I parked at the airport and had to pay parking fees to reach my flight at all. I had booked and paid for this car park on Ryanair's website. Ryanair does not care about my complaint. They should urgently reconsider their cooperation in view of the reviews here. That is also a reputation for Ryanair! The reports on the 5 euros, which are additionally pressed the customers say enough alone. With the reports of bumps in the body during the pickup and rides during the absence, I am now glad that I could not entrust my car to them. Fastest route for the transfer lasts just under 10 minutes - and only if the traffic jam endangered A59 is free, otherwise much longer. The dogged reaction of the operator a month ago to critical reviews, which even here even with 5 stars (embarrassing! - he has organized even more positive reviews themselves?), Speaks for itself: the problem is the customer. They should just stay away in the future! (Original) Minus 5! Katastrophal. Unverschämt und unseriös. Liegt abseits in Gremberghoven (Welserstr. 5-7), kürzeste Route zum Terminal ca. 7 Kilometer. Mitarbeiter brüllte mich an. Total überforderte Mitarbeiterin verweigerte Abfertigung, sodass ich doch am Flughafen parken und dort Parkgebühren zahlen musste, um meinen Flug überhaupt zu erreichen. Ich hatte diesen Parkplatz auf der Seite von Ryanair im Internet gebucht und bezahlt. Ryanair kümmert sich nicht um meine Beschwerde. Die sollten angesichts der Rezensionen hier ihre Zusammenarbeit dringend überdenken. Das ist doch auch für Ryanair ein Imageschaden! Die Berichte über die 5 Euro, die den Kunden zusätzlich abgepresst werden, sagen doch allein schon genug. Angesichts der Berichte über Beulen in der Karosserie bei der Abholung und Fahrten während der Abwesenheit bin ich jetzt froh, dass ich denen mein Auto gar nicht erst anvertrauen konnte. Schnellste Route für den Transfer dauert knapp 10 Minuten - und auch nur dann, wenn die staugefährdete A59 frei ist, sonst wesentlich länger. Die rechthaberische Reaktion des Betreibers vor einem Monat auf kritische Rezensionen, der sich hier auch noch selbst mit 5 Sternen versieht (peinlich! - hat er noch weitere positive Rezensionen selbst organisiert?), spricht für sich: das Problem sind die Kunden. Die sollten in Zukunft einfach wegbleiben!

Good price, good service

We called the company to pick us up. They only speak German and get angry if you do not speak German or Turkish or whatever. Even had to load the other passengers luggage inside the van, because the driver were to lazy. Baddest service of our holiday! Now we are driving back to our car. Hope everything is well. If you dont speak German never ever get involved with this company.

Wir sind sehr zufrieden. Preis vollkommen OK, Fahrer nett und freundlich.

(Translated by Google) Dramatic experience. Were immediately abused because we did not stop at the reception. Very aggressive guy who could only swear. We have already driven to the next parking space despite having already paid. Never do this. Suspect them of doing this on purpose because there is not even enough room. (Original) Dramatische ervaring. Werden direct uitgescholden omdat we niet bij de receptie stopten. Erg agressieve vent die alleen maar kon schelden. Wij zijn ondanks al betaald te hebben naar volgende parkeerplaats gereden. Nooit doen dit. Verdenk ze er van om dit expres te doen omdat er niet eens genoeg plek is.

Bad service

This is the second time we use park and fly cologne. The first time was okay, we did not have to wait too long either way. But today we waited over one hour at the airpor for the shuttle van. One shuttle came and it was empty and the driver told was to wait for the next one, he did not take us, so we called the office again and said we have been waiting for a while and they said they were sending another van, it's been over 30 minutes still no van. We are taking a taxi to park and fly to get our car. Do not use this service. Unless u want to wait well over one hour to be transported to the parking lot. I will never use them again.

we were waiting for the transfer more then 40min! if someone had told me it gonna take so much time i would have eaten lunch or whatever, but it was 3 different phonecalls during the waiting and each time it was "10min"

(Translated by Google) I'm so happy that we did not park here! Accidentally came to the parking lot, instead of our booked (50 meters earlier). Absolutely rude, yells at me on arrival, when he realizes that I am wrong, it went on with roaring. We often use such airport parking - but that's never happened to me! In addition, written on the window, you have to pay despite booking 4 € airport fee. Incredible! (Original) Ich bin SO froh, das wir hier nicht geparkt haben! Sind ausversehen auf den Parkplatz gekommen, anstelle unseren gebuchten (50 Meter eher). Absolut unfreundlich, brüllt mich bei Ankunft an, als er bemerkte das ich falsch bin, ging es weiter mit brüllen. Wir nutzen oft solche Flughafenparkplätze - aber sowas ist mir noch NIE passiert! Außerdem steht am Fenster geschrieben, das man trotz Buchung 4€ Flughafengebühr zahlen muss. Unglaublich!

Very kind and reliable company. Transfer cars and employees are very positive. I've used here for the third time and I will continue to use.

(Translated by Google) Unfortunately, you cannot assign minus stars. Friendliness towards the customer is a foreign word here. There is also a lack of transparency. We left our car there at night. An employee was particularly aggressive and loud, since we had booked in the travel agency without handing over the keys. He wanted € 20 for the non-key handover and refused to do so. We need this as proof for the travel agency (after all, we had paid everything in advance via our RB). Nor could he explain or show that the non-key handover costs € 20. In any case, we could not find a price list on the homepage or on site. Had we read the many negative reviews beforehand, we would not have booked here. Luckily, we were able to receive our car without scratches or missing items (other customers apparently happened according to reviews). (Original) Leider kann man keine Minussterne vergeben. Freundlichkeit gegenüber dem Kunden ist hier ein Fremdwort. Auch fehlt die Transparenz. Wir haben unser Auto in der Nacht dort abgeben. Ein Mitarbeiter trat besonders aggressiv und laut auf, da wir im Reisebüro ohne Schlüsselabgabe gebucht hatten. Er wollte für die Nicht- Schlüsselabgabe 20€ und verweigerte dazu die Quittung. Diese benötigen wir aber als Beleg fürs Reisebüro ( wir hatten schließlich alles im Vorfeld über unser RB bezahlt). Auch konnte er nicht erklären bzw zeigen, dass die Nicht- Schlüsselabgabe 20€ kostet. Jedenfalls konnten wir weder auf der Homepage noch vor Ort eine Preisliste dazu finden. Hätten wir die vielen negativen Bewertungen vorher gelesen, hätten wir hier nicht gebucht. Zum Glück konnten wir unser Auto ohne Kratzer oder fehlende Gegenstände ( anderen Kunden anscheinend passiert lt Bewertungen) in Empfang nehmen.

(Translated by Google) I think my pig is whistling. Mega unfriendly, people are sold for goofy. I don't give a recommendation, definitely not. (Original) Ich glaub mein Schwein pfeift. Mega unfreundlich, leute werde für doof verkauft. Von mir gibbet keine Empfehlung, nee definitiv net.

(Translated by Google) !!! Have you asked for an additional 4 € for your trip to the airport?? taxis it seems ?? I am not sure about ... It is still Foix that I use identical services and never ever pay?? extra ....... (Original) !!! Ont vous réclame 4€ de supplémentaire pour votre trajet ver aéroport?? des taxs il paraît ?? je ne sui pas sur... Cela fait p'usieur Foix que je fait appel à des services identique et jamais jamais payer?? de supplément.......

(Translated by Google) I definitely don't recommend it! After arranging a telephone appointment for the service at 3 am, I went and waited 20 minutes: / service not nice. For the transfer of 5 people I had to pay extra, although there was no information about it before. I paid in advance for 5 people in two directions. On the way back on the phone that we are ready for pickup, I waited 45 minutes, after which a car with a place for 4 people arrived, a disaster. He said we could somehow fit. Old and neglected cars. When collecting the car was parked in the trunk in the bushes: / fortunately it was not scratched ... I DO NOT recommend (Original) Zdecydowanie nie polecam! Po wcześniejszym umówieniu się telefoniczne na usługę o godzinie 3 w nocy, pojechałem i czekałem 20 minut:/ obsługa nie miła. Za transfer 5 osób musiałem extra dopłacić choć nie było wcześniej o tym żadnej informacji. Zapłaciłem z góry za przejazd 5 osób w 2 strony. W drodze powrotnej po telefonie że jesteśmy gotowi na odbiór, czekałem 45 minut, po czym przyjechał samochód z miejscem dla 4 osób, katastrofa. Powiedział że jakoś się zmieścimy. Do tego samochody stare i zaniedbane. Przy odbiorze auta było zaparkowane bagażnikiem w krzakach:/ na szczęście się nie porysowało... NIE Polecam

(Translated by Google) Pick-up at 2 a.m. only possible after several calls not recommended. No surveillance over the remote dark terrain. Can only advise against it. (Original) Abholung um 2 Uhr erst nach mehrmaligen Anrufen möglich nicht zu empfehlen. Keine Überwachung über das abgelegene dunkle Gelände. Kann nur davon abraten.

(Translated by Google) Unclear info signs, driven too far in the parking lot and scolded by an employee .... When picking up my car, the windshield was full of a large load of bird droppings ... (Original) Onduidelijke info-borden, hierdoor te ver doorgereden op de parkeerplaats en uitgescholden door een medewerker.... Bij het ophalen van mijn auto zat de voorruit vol met een grote lading vogelpoep...

(Translated by Google) Employee said spontaneously that he still wanted 4 €, although everything was already paid (9 € per day). Unfriendly behavior by employees. (Original) Mitarbeiter hat spontan gesagt dass er noch 4€ haben will, obwohl schon alles bezahlt war (9€ pro Tag). Unfreundliches Verhalten der Mitarbeiter.

(Translated by Google) Poorly organized .... it took a long time before we were picked up. (Original) Slecht georganiseerd.... duurde lang voordat we werden opgehaald.

(Translated by Google) Reserved on Sunday morning February 2. Arrival time 7.05. After searching in the dark, we arrived at 7.14 am. No one present (24 hours guarded). After calling followed a swearing of which we understood little. After 10. min the shutlle driver pulled the paper out of our hand and pointed to 7.05 am. We defended ourselves by saying that we were customers and not even 10 minutes later. To which the driver said: Too late and a big mouth too. In a little while I will throw you off the ground. We didn't want to take this on a bus. Disconcerting about the start of our vacation we got into our car and drove to the parking garage at the airport. Never ever again (Original) Gereserveerd op zondagochtend 2 februari. Aankomsttijd 7.05. Na even in het donker zoeken waren we er om 7.14 u. Niemand aanwezig(24 u bewaakt). Na bellen volgde en scheldpartij waar we weinig van verstonden. Na 10. min kwam de shutlle chauffeur rukt papier uit onze hand en wees op 7.05u. Wij verweerde ons door te zeggen dat we klant waren en nog geen 10 minuten later waren. Waarop de chauffeur zei :Te laat en nog een grote mond ook. Nog even en ik smijt jullie het terrein af. Hier wilde wij niet mee in een bus. Ontluisterend over het begin van onze vakantie stapte we in onze auto en reden naar de parkeergarage bij het vliegveld. Nooit maar dan ook nooit meer

Honestly the expectations were very low after seeing the reviews. I made the reservation in the last minute and paid 32E for 3 days. Well, surprise I had nothing to reproach. The transfer back and forth went smooth and I wasn't taxed for ride. I wouldn't give a 5☆, just because the rating and experiences are already very polarized. But the service was just fine.

(Translated by Google) Cheap parking, where fast service is paramount. (Original) Goedkope parking, waar een snelle service voorop staat.

(Translated by Google) Everything okay (Original) Alles Okay

(Translated by Google) Unfortunately, I was dropped off at Cologne Airport in the wrong place, which gave me a 20 minute walk, otherwise the service is good, I still understand why not yet give the car key, and the € 5 extra for the airport are also Somehow weird because they are neither mentioned in the contract nor anywhere else and then simply raised. German speaking unfortunately works only very broken. (Original) Leider wurde ich am Flughafen Köln an der vollkommen falschen Stelle abgesetzt was mir einen 20 minütigen Fußmarsch bescherte, ansonsten ist der Service gut, ich verstehe nur nach wie vor nicht warum man den Autoschlüssel abgeben muss, und die 5 € extra für den Flughafen sind auch irgendwie komisch da sie weder im Vertrag noch sonst irgendwo erwähnt werden und dann einfach erhoben werden. Deutschsprachig funktioniert leider auch nur sehr gebrochen.

(Translated by Google) Hectic hectic all ....... also not recommended in dirty weather !! (Original) Hectisch hectisch allemaal.......ook niet aan te raden bij vies weer!!

We nearly missed our flight but they didnt care. We had to wait one hour at te parking to be brought to the airport. When we arrived the driver said he would drive us straight away but he kept helping other people. Everytime when we asked him he said we would go shortly! He kept on taking more people in the van and we had to sit on each others laps and taking more people than is allowed. The only reason we made our flight was because it was delayed 15 minutes! TERRIBLE PLACE! DO NOT GO HERE!

That's how you find your car, when you leave it just for 3 days...I can imagine if it was for longer...

(Translated by Google) At the beginning you are told in the most unfriendly tone and without a greeting that you have to pay 10 € extra because of the fees that the shuttle has to pay for access to the airport premises. Then "kindly" goes down to 5 €. In my eyes, that's a cheek! The fee is not mentioned in the booking confirmation right from the start and you get ripped off on site, because you have to rely on the shuttle. And on top of that, on the way to the airport you are persuaded several times how necessary it is to pay this € 5. And how many parking services had to cease operations due to the Corona crisis. The highlight of the monologue was the recommendation of the employee to book directly with them by phone next time, then you would get a discount and would have the 5 € out again. Well, if they had behaved differently towards us, we would certainly have used the service again next time. But who's in the mood to start their long-awaited vacation in a bad mood? (Original) Zu Beginn wird einem im unfreundlichsten Ton und ohne Begrüßung gesagt, man müsse 10€ extra zahlen wegen der Gebühren, die der Shuttle für den Zugang zum Flughafengelände zahlen müsse. Dann wird „freundlicherweise“ auf 5€ runtergegangen. Das ist in meinen Augen eine Frechheit! Die Gebühr wird von Anfang an nicht in der Buchungsbestätigung erwähnt und vor Ort wird man dann abgezockt, da man ja nunmal auf den Shuttle angewiesen ist. Und obendrein wird einem auf dem Weg zum Flughafen noch mehrfach eingeredet, wie nötig es sei, diese 5€ zu bezahlen. Und wie viele Parkservices wegen der Corona-Krise den Betrieb schon einstellen mussten. Der Höhepunkt des Monologs war die Empfehlung des Mitarbeiters beim nächsten Mal telefonisch direkt bei denen zu buchen, dann würde man einen Rabatt bekommen und hätte die 5€ ja dann wieder raus. Nun, hätte man sich uns gegenüber anders verhalten, hätten wir den Service bestimmt beim nächsten Mal wieder in Anspruch genommen. Doch wer hat schon Lust darauf mit schlechter Laune in den lang ersehnten Urlaub zu starten.

Unkompliziert und alles hat super geklappt. Fahrer total geil, besser geht's nicht.

great and cheap park and fly!!

Expensive for short term parking

Good price and good service

They shuttle service to airport was fast. But they charge extra amount of money for each passenger as airport entrance fee which is quite unfair.

excellent : service, price, perfect on time, friendly, verry cheap

Let me keep it simple: never ever book here! Aweful! Terrible drivers (as in dangerous!!) and upon arrival back had to wait 50min (!). Please do not book and put them out of business.

We had to wait 30 minutes for the bus to the AirPort

Handy service, but too far from the airport. MAKE SURE you read where it is located and don't be late, you will be charged extra money for been late. Shuttle bus is once an hour so have patience to wait for it.