UNIQLO Köln image

UNIQLO Köln

Clothing store

Clothing retailer producing a collection of casualwear & accessories for men, women & children. People often mention good, store, clothes, quality, staff, prices, great, Uniqlo, shop, nice,


Address

Hohe Str. 52, 50667 Köln, Germany

Website

www.uniqlo.com

Rating on Google Maps

4.40 (1.1K reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: good (23) store (22) clothes (20) quality (19) staff (15) prices (13) great (13) Uniqlo (12) shop (12) nice (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Tobias Z. 3 years ago on Google
    (Translated by Google) Great selection of high quality basic clothes! On the four floors you will find a wide variety of clothes, mostly cut in Asian-clean cuts. T-shirts are usually more expensive than pants, but decorated with really gorgeous designs. Advice and advice in several languages! Will definitely come back here. (Original) Tolle Auswahl an hochwertigen Basic-Klamotten! Auf den vier Etagen findet man verschiedenste meistens in den asiatisch-sauberen Schnitten geschnittene Kleidung. T-Shirts meistens teuerer als Hosen, dafür mit echt prachtvollen Designs verziert. Beratung nett uns das auch in mehreren Sprachen! Kommen hier sicher wieder hin.
    3 people found this review helpful 👍

  • 4/5 Jaku B. 5 years ago on Google • 627 reviews
    Just opened several days in Köln. Well organized! Japanese products, Japanese style, Japanese price!
    1 person found this review helpful 👍

  • 1/5 Andrei T. 6 months ago on Google • 4 reviews
    Too expensive, 40 eur for a t shirt, the sizes are for asiatics, if you are an average european dude wearing an XL shirt, in this store you need a 3XL to barely fit
    2 people found this review helpful 👍

  • 1/5 patrick h. 1 year ago on Google
    Security guard needs some time to cooldown. Was entering the store with an open drink. Was told it is not allowed inside, fine. So i take the final sip so i can throw it away. Guard just gets mad because i drank in the store, told me to leave. As we left he followed us outside to pick a fight. Reconsider your Career options mate.
    2 people found this review helpful 👍

  • 5/5 Manasa V. 1 year ago on Google • 171 reviews
    Basic Japanese designs and products. Well organized store. I felt few products are overpriced and not worth the quality and the rest are good.
    1 person found this review helpful 👍

  • 1/5 View K. 3 years ago on Google
    No service mind & unhelpful staff.
    1 person found this review helpful 👍

  • 5/5 ankiiia 3 years ago on Google
    (Translated by Google) One of my absolute favorite shops - simple clothes of very good quality at good prices. I have already been to several branches, but Cologne has a particularly nice and competent employee - many greetings to the slim, friendly young man with an accent, who on October 30th. rushed across the floors just before closing time to get me a part. This is how shopping is fun! (Original) Einer meiner absoluten Lieblingsläden - schlichte Kleidung in sehr guter Qualität zu guten Preisen. Ich war bereits in mehreren Filialen, allerdings hat Köln einen ganz besonders netten und kompetenten Mitarbeiter - hiermit viele liebe Grüße an den schlanken, freundlichen jungen Mann mit Akzent, der am 30.10. kurz vor Ladenschluss noch über die Etagen gehetzt ist, um mir ein Teil zu besorgen. So macht Einkaufen Spaß!
    1 person found this review helpful 👍

  • 1/5 Alex S. 3 years ago on Google
    (Translated by Google) The store and the selection is great, but the boss / branch manager shouldn't threaten employees with dismissal in front of the customers if they make a mistake. (Original) Der Laden und die Auswahl ist super, aber der Chef/Filialleiter sollte den Mitarbeitern nicht vor der Kundschaft mit der Kündigung drohen, wenn diese ein Fehler machen.
    1 person found this review helpful 👍

  • 1/5 Bünyamin G. 3 years ago on Google
    (Translated by Google) If you want to buy sweaters for 40-60 euros that don't even survive a year, Uniqlo is absolutely right. I haven't seen such poor quality in any other shop. From the outside, the shop seems professional and qualitative at first, but the products are extremely poor. 2 out of 3 sweaters have got big holes although the washing instructions have been observed. Customer service did not take back the goods and would be of the opinion that there were no manufacturer errors. I'm guaranteed never to buy from Uniqlo again. (Original) Wer Pullover für 40-60 Euro kaufen möchte, die nichtmal ein Jahr überleben, die sind bei Uniqlo absolut richtig. Eine dermaßen schlechte Qualität habe ich in keinem anderen Laden gesehen. Von außen scheint der Laden erstmal professionell und qualitativ wirken, aber die Produkte sind äußerst schlecht. 2 von 3 Pullis haben dicke Löcher bekommen obwohl die Waschhinweise beachtet worden sind. Der Kundenservice hat die Ware nicht zurückgenommen und wäre der Meinung es läge keine Herstellerfehler vor. Ich kaufe garantiert nie mehr bei Uniqlo ein.
    1 person found this review helpful 👍

  • 4/5 Kestens T. 5 months ago on Google • 341 reviews
    Nice store. Would be great if their app would become pan-european instead of country-specific. Now, announced in-store voucher/reduction not accessible to foreigners (unless if you start messing with VPN to disguise you are not really German-based).

  • 1/5 Bruno M. 8 months ago on Google • 22 reviews
    I ordered a product online to use during a trip I have planned. I made the order on Friday and paid an absurd 8 euros to get a fast delivery, for the product to arrive "by Wednesday". Well, it's Thursday, the day of my flight, and the product has not yet arrived. 8 euros for a late delivery. It's probably not getting here in time. Absolutely ridiculous. Update: it's been 20 days since I ordered the product. It has not arrived yet ("lost in transit"). I contacted the store and they are going to send a replacement. If I hadn't contacted them, they would simply not have delivered anyhting and kept my money. They argue that they "have so many orders that they can't keep track of all of them". So, if you order from them, keep in mind that they admittedly don't have the capacity to honor their orders.

  • 3/5 Elaine C. 4 months ago on Google • 7 reviews
    Clothes are great but the staff aren't always the friendliest or most professional

  • 5/5 Thomas G. 1 year ago on Google
    Very nice clothing, and not too expensive. Also a pretty interesting photo gallery on the top floor

  • 4/5 sparsh s. 1 year ago on Google
    One of the biggest Uniqlo showroom I have visited. Three floors, a large variety of clothes and accessories.

  • 4/5 Eight 1 year ago on Google
    Friendly staff. Even you cant speak german they can speak english. Japanese staff are walking around. Good clothes.

  • 4/5 Stephan F. 3 years ago on Google
    (Translated by Google) I particularly like the unusual t-shirts that are very comfortable to wear. And there are always good offers. (Original) Mir gefallen besonders die ausgefallenen T Shirts die sehr angenehm zu tragen sind. Und es gibt immer gute Angebote.

  • 2/5 Yadong Z. 1 year ago on Google
    The exchange process is really unclear and complicated. No clear information about the return and not very clear that packaged cloths are not eligible for exchange or return. Though I still got the exchange but the whole process was very unpleasant. The staff was not very friendly.. not to recommend

  • 5/5 Ovidiu B. 1 year ago on Google
    Nice store in Cologne with lots of products. Huge area for women and a decent one for men. Staff is very nice and friendly willing to help you anytime.

  • 4/5 Jody S. 1 year ago on Google
    Our visit in this store was nice and the store is big with all of its floors. But we didn’t find what we came for, so the chino pants selection was poor maybe because of the season. Anyway it’s always a good shop to visit.

  • 1/5 Petros N. 3 years ago on Google
    (Translated by Google) Never again..... (Original) Nie wieder.....

  • 5/5 UWL. l. 3 years ago on Google
    (Translated by Google) Top. I can highly recommend it (Original) Top. Kann man bestens empfehlen

  • 5/5 Bilbo B. 3 years ago on Google
    (Translated by Google) Inexpensive fashion with a special touch. (Original) Preiswerte Mode mit besonderem Touch.

  • 5/5 Evgenia I. 3 years ago on Google
    (Translated by Google) T-shirts = good! (Original) T-shirts = gut!

  • 5/5 Diego P. 3 years ago on Google
    Great stuff on special, large range of clothes. Highly recommended, got 100%cotton tshirts for 3 euros

  • 4/5 Michael S. 3 years ago on Google
    (Translated by Google) Great shop. Very good quality (Original) Toller Laden. Sehr gute Qualität

  • 5/5 Sebastian B. 4 years ago on Google
    Best clothing brand on the planet in my opinion. Designed in Japan so everything is high quality. They were fully stocked with all the clothes I wanted.

  • 3/5 Rick C. 8 months ago on Google
    The worker here was super nice, but if you wanna trim your trouser you might needa wait a while, cuz they only got one guy doing the trimming. They told me i would need to wait a week to trim, so I returned it on the spot

  • 4/5 Pavel D. 1 year ago on Google
    Very nice spacious store located on a busy shopping street with a large selection of menswear all in available sizes. Not really many changing cabins available, therefore people lined up in queues, and only 6 pieces were allowed to try at one. Shopping bags were available around to put clothes in whilst shopping. Nice, attentive staff, good quality of clothes (I especially love the AIRism line which is perfect for active life or travelling) and reasonable prices makes this store a great place for shopping your basics. Paid by card. Visited in August 2022.

  • 5/5 Cristina Nazare M. 1 year ago on Google
    This brand has nice things and prices are ok. Staff is polite, competent and can communicate in English too.

  • 5/5 Vishal S. 1 year ago on Google
    amazing place for adult clothing value for quality and design.

  • 4/5 Joana M. 1 year ago on Google
    We love this brand. This is a big shop wuth lots of offer.

  • 4/5 Doron N. 1 year ago on Google
    If you like basic design with excellent quality this is the place to buy

  • 4/5 Jefrin C. 1 year ago on Google
    One of the largest showroom but we could only see winter collection when we visited Dec..

  • 1/5 Alexey K. 10 months ago on Google
    they close the door 30 minutes before the store should close. the staff is rude.

  • 3/5 Robert W. 10 months ago on Google
    It's a UNIQLO. Plus sometimes there is a photo exhibition on the top floor.

  • 5/5 Caroline P. 1 year ago on Google
    The self checkout counter is a magical experience 😂 you gotta try it

  • 3/5 Kacper M. 11 months ago on Google
    Huge Uniqlo if you consider other locations in Europe. Staff wasn't really helpful.

  • 5/5 aditya n. 8 months ago on Google
    Japanese style in Europe. Typical UNIQLO around the world, nothing to describe. If you love UNIQLO and live near Koln, it's a must to visit this store.

  • 5/5 JT. W. 8 months ago on Google
    Well organized Uniqlo store. Friendly staff. Good choices for minimal clothes. Quality and price are reasonable.

  • 5/5 Roxxy N. 7 months ago on Google
    It's so amazing you gotta check it out

  • 5/5 madbycc 8 months ago on Google
    Love the style, great designs, super friendly stuff.

  • 5/5 Iryna P. 7 months ago on Google
    It is right in the heart of Neumark. Love this brand 🙌

  • 5/5 Dennis J. 4 years ago on Google
    Amazing, just like the Düsseldorf store. Wonderful compromise between quality and price, great selection.

  • 4/5 KP 3 years ago on Google
    (Translated by Google) Really great clothes. Very comfortable clothes made of very pleasant fabrics. Great to wear. One disadvantage: 3 XL XL not in the store, only online shop and almost always everything gone. (Original) Echt Tolle Klamotten. Sehr bequeme Kleidung aus sehr angenehmen Stoffen. Super zu tragen. Ein Nachteil : 3 Mal XL nicht im Laden nur Onlineshop und fast immer alles weg.

  • 5/5 Dierk W. 3 years ago on Google
    (Translated by Google) Good quality, good prices, friendly and helpful advice ... just the thing for classic yet young fashion (Original) Gute Qualität,gute Preise,freundliche und hilfreiche Beratung...genau das rochtige für klassische und trotzdem junge Mode

  • 5/5 G. D. 3 years ago on Google
    (Translated by Google) great load! (Original) super laden!

  • 3/5 Felicia Di P. 3 years ago on Google
    (Translated by Google) Excellent quality and prices but rude staff. Too bad. (Original) Ausgezeichnete Qualität und Preise, aber unfreundliches Personal. Schade.

  • 5/5 Aneta R. 3 years ago on Google
    (Translated by Google) Always on Uniqlo (Original) Immer weiter Uniqlo

  • 3/5 Miriam 3 years ago on Google
    (Translated by Google) Many offers are incorrectly sorted and thus confuse the different prices between the article (19.90) and the label above (9.90). (Original) Viele Angebote sind falsch einsortiert und somit verwirren die unterschiedlichen Preise zwischen Artikel (19,90) und darüberstehende Beschilderung (9,90).

  • 5/5 Mikiya K. 3 years ago on Google
    (Translated by Google) Gut warenauswahlen und gut Bedienung :-) Good assortment and good customer service :-) (Original) Gut warenauswahlen und gut Bedienung:-) 品揃えも 良く接客も良かった:-)

  • 1/5 Cornelius 3 years ago on Google
    (Translated by Google) Worst quality on the market! Two knitted sweaters made of merino wool with holes after the first wash, despite following the care instructions. 3-week communication with customer service with multiple sending of photos of the damage. Result: "no material defect -> no refund" So, unfortunately, I can only advise anyone who plans to wash their clothes against the cheap goods. (Original) Schlechteste Qualität am Markt! Zwei Strickpullover aus Merinowolle nach erster Wäsche mit Löchern, trotz Beachtung der Pflegehinweise. 3-wöchige Kommunikation mit dem Kundenservice mit mehrfacher Zusendung von Fotos der Schäden. Resultat: „kein Materialfehler -> keine Erstattung“ Jedem, der plant seine Klamotten auch mal zu waschen, kann ich also leider nur von der Billigware abraten.

  • 5/5 Wendy C. 3 years ago on Google
    The store is clean

  • 5/5 Natália T. 4 years ago on Google
    Good quality for reasonable prices. The employees helpful when you ask for different sizes and things I bought there one year ago are still looking great.

  • 5/5 Telesphore K. 4 years ago on Google
    My favourite place for socks and downs and there is so much more to discover

  • 5/5 Daniel T. 4 years ago on Google
    Large selection. Helpful staff. Reasonable prices.

  • 4/5 r s. 4 years ago on Google
    good quality at fair prices clothes from japan minimalist design. great for basics and warm jackets

  • 4/5 Sam E. 4 years ago on Google
    Apparently I have a Japanese build because the clothes fit me really well. Nice offer of different items!

  • 5/5 paul h. 3 years ago on Google
    Uniqlo has a nice selection of reasonably priced clothes.

  • 5/5 Berkay Y. 3 years ago on Google
    Grear fabrics with great prices.

  • 5/5 Vjeko S. 4 years ago on Google
    Love their simplicity, way of expression... In my opinion, style is so important, its poetry of life. They nailed it, in every verse...

  • 5/5 Johny Jose Viadero R. 3 years ago on Google
    Uniqlo stands for good quality for good prices and that you'll get.

  • 5/5 Juni K. 3 years ago on Google
    (Translated by Google) Tidy, good presentation friendly staff fair prices and good quality. (Original) Aufgeräumt, gute Präsentation freundliche Mitarbeiter faire Preise und gute Qualität.

  • 4/5 Sabine F. 3 years ago on Google
    (Translated by Google) Young fashion (Original) Junge Mode

  • 5/5 Anita W. 3 years ago on Google
    (Translated by Google) A large shop (3 floors). Weekly discount promotions. Everyone will find something! (Original) Ein großer Laden (3 Etagen). Wöchentliche Rabattaktionen. Da wird jeder was finden!

  • 4/5 Karen B. 3 years ago on Google
    (Translated by Google) Lots of choice, affordable fashion (Original) Viel Auswahl, erschwingliche Mode

  • 5/5 Rozalina G. 3 years ago on Google
    Always loved uniqlo for nice materials, fair prices and style. Stuff is always nice and english-friendly, and there are a lot of good items from older collections under the sale. Happy to have the shop in Cologne

  • 4/5 Anna 7. 3 years ago on Google
    Simple clean style, always good outfits

  • 5/5 Marc S. 3 years ago on Google
    (Translated by Google) Quality at a good price! Exactly my fashion taste! ❤️❤️❤️ (Original) Qualität zum guten Preis! Genau mein Mode-Geschmack! ❤️❤️❤️

  • 5/5 Richard H. 3 years ago on Google
    (Translated by Google) Basics, wonderful for shopping on 4 floors (Original) Basics, wunderbar zum shopping auf 4 Etagen

  • 1/5 Julia K. 3 years ago on Google
    (Translated by Google) "XXL is available in the night shop. Order it online or try it out to see if it fits into something smaller." Somehow the sellers there told me. (Original) "XXL gibt es im Laden night. Bestellen sie es online, oder probieren Sie, ob sie in etwas kleineres passen." So irgendwie haben mir die Verkäufer dort gesagt.

  • 5/5 Tim M. 3 years ago on Google
    (Translated by Google) Really good advice from Hannah, great service! Generally very competent employees 👌🏻 (Original) Richtig gut von Hannah beraten worden, mega Service! Generell sehr kompetente Mitarbeiter 👌🏻

  • 5/5 Vincent G. 3 years ago on Google
    (Translated by Google) what can you say, at uniqlo you are always treated in a friendly manner and the order in the shop and the quality of the clothes speak for themselves .. more than 5 stars (Original) was soll man sagen, bei uniqlo wird man immer freundlich behandelt und die ordnung im shop, sowie die qualität der kleidung sprechen für sich.. mehr als 5 sterne verdient

  • 2/5 Jonas R. 3 years ago on Google
    I love Uniqlo for their basic every day y wear items and simplicity. This store is good, but the men’s selection is limited and the lady at the cashier was extremely rude and seemed to dislike her job very much!

  • 5/5 Christoph K. 3 years ago on Google
    (Translated by Google) Very good selection of simple clothes without print and frills. Prices are very good if you take into account the sometimes really high quality. The staff are all helpful and nice. Refreshingly different store compared to the usual clothing store. (Original) Sehr gute Auswahl an einfachen Klamotten ohne Aufdruck und Schnickschnack. Preise sind sehr gut wenn man die teils wirklich hohe Qualität berücksichtigt. Die Mitarbeiter sind alle hilfsbereit und nett. Erfrischend anderer Laden im Vergleich zu den üblichen Bekleidungsgeschäften.

  • 3/5 Nhật Nam P. 3 years ago on Google
    Good place to buy clothes for Asian body form, especially XS size for small body. Price is not cheap and sales off is not so attractive.

  • 5/5 Pia B. 3 years ago on Google
    (Translated by Google) Love the store (Original) Liebe den Laden

  • 4/5 L C. 3 years ago on Google
    (Translated by Google) Very good service and the products are great. Very often special promotions and price reductions. I know the shop from America. Finally in Cologne too ... (Original) Sehr Gustes Service und die Produkte sind toll. Sehr oft besondere Aktionen und Preissenkungen. Ich kenne den Laden aus Amerika. Endlich in Köln auch...

  • 5/5 Hui C. 3 years ago on Google
    (Translated by Google) Great advice and helpful staff. (Original) Super Beratung und hilfsbereiter Mitarbeiter.

  • 1/5 Thomas R. 4 months ago on Google • 1 review
    Staff in Cologne is rude. Lowest customer service for a long time. After taking a seat due to medical reasons I have been forced to get up without an alternative offer for seating.
    1 person found this review helpful 👍

  • 1/5 Haya W. 6 months ago on Google • 2 reviews
    The staff in Cologne is very rude, especially the men in the fitting room. My friend was trying on clothes and wanted my opinion so I went in to check (not the same fitting room) and got stopped by the staff in the rudest and most condescending way you could imagine. Although I saw very well that many people were able to go inside. I tried to tell him that it doesn’t make sense because people are already inside but he kept acting rude. Never again to this branch.


Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Clothing stores nearby

Hard Rock Cafe image
1
Hard Rock Cafe
American restaurant
Rock ’n’ roll-themed chain with a high-energy vibe serving burgers & American classics.
$$ $$
4.20 (9.1K reviews)
Primark image
2
Primark
Clothing store
Discount fashion chain offering clothes and accessories for all ages, plus homewares.
$ $$$
3.90 (8.9K reviews)
Peek & Cloppenburg image
3
Peek & Cloppenburg
Clothing store
👍👍 Ich mag diesen Laden. Ich empfehle es anderen. Lubię ten sklep. Polecam innym. I like this store. I recommend to others. Me gusta esta tienda Recomiendo a otros.
4.20 (3.9K reviews)
C&A image
4
C&A
Clothing store
👍 C&A was good. I have visited several C&A but this one i really liked. In the basement they have a section name with "Outlet" where you can find many things at a cheap price. A lot of varieties are there. Overall i had good experience
4.20 (3.2K reviews)
ZARA image
5
ZARA
Clothing store
Spanish fashion chain offering on-trend house-brand clothing, shoes & accessories.
$$ $$
3.90 (3K reviews)
Last updated:
()