Food 10/10 Service 8/10 This is located in the train station I believe. Details First time trying a Subway. And it was okay. The service was okay but then again I didn't know what to expect. The server took me through the menu and the various types of sauces and what it tasted like. I had a full sized burger, which was great. The cookies are also the best. I see a lot of bad reviews but this was just my personal experience

This is one of the worst Subways I have been to in the entire world. And I have visited more than I can count. Service was horrendous, staff was inamicable, ingredients were poor and three things that I asked for were not put in the sandwich. We were treated in a very disrespectful way end-to-end. WOULD NOT RECOMMEND. GO TO ANY OTHER SUBWAY. SUBWAY SHOULD TAKE AWAY THEIR LICENSE ASAP. Do yourself a favor and do not go to this location. You’ll thank me later.

Sandwiches are acceptable for a quick meal before your train travel. Staff is friendly.

Very rude service, i did not quite get what i paid for. The woman was talking to me in german very angrily even though she knew i did not speak german.

The waiting time was insane, we ordered through the self service terminals and had to wait for almost 20 minutes

Just like any other Subway. Maybe the service was a bit faster, you can order at screen and pay with card.

Good meal and nice staff

Very rude behaviour. Stuff doesn't know how to handled the customer. I would not recommend this store. Better you can have near by McDonald's

I just went two times there. once Few weeks ago and today 07.01.2024 at 09:45am. I wanted to order daily deal. But they gave me the same answer. That they can't make sandwiches, because Oven is broken??! But I can see they prepared salads everything for sandwiches and oven was on and inside was breads🍞 too.then I asked what I can order? The lady said nothing.. so If the oven broken why they open it? I felt like very unfriendly welcome staff. They don't care about customers.

No salad, no gluten free bread.

The food quality was slightly below average and the staff slowly added a certain amount of each topping and removed pieces in the process as if each salad leave is counted.

(Translated by Google) The subway at Ottoplatz (Cologne-Deutz Bf) stands out for its friendly service and practical terminals that allow orders to be placed quickly and efficiently. In terms of price, you get a lot more on offer here than with the fast-food competition a few meters away. Gladly again! (Original) Der Subway am Ottoplatz (Köln-Deutz Bf) sticht durch seinen freundlichen Service und die praktischen Terminals, mit denen die Bestellung schnell und effizient aufgegeben werden kann, heraus. Preislich bekommt man hier deutlich mehr geboten, als bei der Fast-Food-Konkurrenz einige Meter weiter. Gerne wieder!

(Translated by Google) There are a lot of flies in the store, and the clerk doesn’t understand the instructions of the customers. They have to talk about it many times before they understand, and they almost gave it wrong. (Original) 店裡有很多蒼蠅，店員聽不太懂客人的指示，要講很多次他們才懂，而且還差點給錯

friendly staff

Fast food halt.

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I dunno why would people prefer going to this subway even after having such a bad review on them One employe who is so massive and tattooed on his body behaved very badly with us Worst service ever I have see til date

Subway never disappoints

They gave me without asking anything the wrong snack from the combo, added only one sauce even though I paid two and the worst part is the service: they are rude, without interest and even though is a train station they didn’t communicate in English. Terrible experience.

The worst subway ever i have been to. rotten food,rude behaviour with customer was very bad. the person with beard well build was a very rude to customers and using bad words .I recommend to better stay hungry than going to this subway.