Nobel Konditorei شیرینی سرای نوبل image

Nobel Konditorei شیرینی سرای نوبل

Ice cream shop Pastry shop Candy store

😠 Very poor customer service!!! Instead of treating customers with respect, the staff appeared to be tired and overwhelmed. They asked (=interrogated) customers about a customized ice cream. The cookies did not seem to be fresh. For all future customers, please reconsider the purpose of your visit!!! People often mention sweets, cream, staff, delicious, sehr, nice, Persian, Iranian, good, service,


Address

Hohenstaufenring 24, 50674 Köln, Germany

Website

www.konditorei-nobel.de

Contact

+49 221 54810000

Price rating

$$ $$

Rating on Google Maps

4.10 (608 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 10 pm
  • Wednesday: 10 am to 10 pm
  • Thursday: 10 am to 10 pm
  • Friday: 10 am to 10 pm
  • Saturday: 10 am to 11 pm
  • Sunday: 11 am to 10 pm
  • Monday: 10 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: sweets (17) cream (14) staff (12) delicious (12) sehr (10) nice (10) Persian (9) Iranian (9) good (9) service (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Masoud D. 1 year ago on Google • 233 reviews
    Very poor customer service!!! Instead of treating customers with respect, the staff appeared to be tired and overwhelmed. They asked (=interrogated) customers about a customized ice cream. The cookies did not seem to be fresh. For all future customers, please reconsider the purpose of your visit!!!
    5 people found this review helpful 👍

  • 1/5 Saeed T. 1 year ago on Google
    Never again! I have had a few experiences buying sweets from this confectionery. Every time, the shop owner emphasizes on the fact that the sweets are fresh but, after buying, it turns out that this is not true. Unfortunately, the shop owner still doesn't understand that customer satisfaction is worth much more than a few euros.
    3 people found this review helpful 👍

  • 2/5 Shahriar R. 3 years ago on Google
    (Translated by Google) I am very disappointed as a Persian, the pastry shop does not deserve the name. The products were not fresh and too hard even after consultation no insight no understanding. I am very disappointed I will never visit this shop again (Original) Ich als Perser bin sehr enttäuscht, die Konditorei hat den Namen nicht verdient. Die Produkte waren nicht frisch und viel zu hart sogar nach Rücksprache keine Einsicht kein Verständnis. Ich bin sehr enttäuscht werde diesen Laden nie wieder besuchen
    3 people found this review helpful 👍

  • 5/5 Arash S. 1 year ago on Google • 212 reviews
    One of the best places where you can order your sweets with the best quality and drink it right there with your coffee or tea.

  • 1/5 Дддд �. 1 year ago on Google
    Surely there is a delicious cake and other cookies🤗, but the waiter is rude, especially the fat girl🤬🤬🤬🤬
    2 people found this review helpful 👍

  • 5/5 nikhil s. 4 years ago on Google • 60 reviews
    I really love this place. A chick persian restaurant with lots of sweets( which are not that sweet like indian sweets) . They make pasteries, cookies, baklava and related items( check picture). The product is really really fresh. You can feel it as soon as it goes in your mouth. Its not that sweet( i feel sugar is used in moderation). They serve icecreams, coffee and some other persian delicacies . The place is run by very nice ladies . I go more than once in a month. Very very recommanded.
    1 person found this review helpful 👍

  • 3/5 Fatemeh M. 7 months ago on Google • 145 reviews
    Staff were friendly and polite. There were chairs either outside or inside. I ordered Faloodeh which wasn’t very delicious, at least I didn’t like it. But they have a vide range of Iranian patisseries.

  • 5/5 Alex S. 3 years ago on Google
    The Best Persian cakes and sweets. Everyone who likes sweets must try it once and I'm sure they'll be addicted to it
    1 person found this review helpful 👍

  • 1/5 Ladan S. 4 years ago on Google
    (Translated by Google) The behavior of the staff is totally inappropriate and politely sorry to go all the way from the Netherlands and see that ... After a couple of times of buying we totally noticed the ugly and literary behavior of the staff. (Original) برخورد پرسنل کاملا ناشایست وبی ادب ..واقعا متاسفم که این همه راه از هلند بریم و چنین برخورد ی رو ببینیم ...👎🏼👎🏼 بعد از چند بار خرید کاملا متوجه برخورد زشت وبی ادبی پرسنل شدیم ..واقعا متاسفم براشون .. ووخیلی خوشحالم که دیگه نمیبینمشون...
    1 person found this review helpful 👍

  • 1/5 Kaweh B. 4 years ago on Google
    (Translated by Google) Cologne (Original) Köln
    1 person found this review helpful 👍

  • 1/5 Reza R. 4 years ago on Google
    (Translated by Google) Very much (Original) Sehr tuer
    1 person found this review helpful 👍

  • 1/5 Arshia D. 3 years ago on Google
    (Translated by Google) Was there on Sunday and bought two classic Persian cakes. Unfortunately a disaster, far too much puff pastry, little cream or pudding and very dry. If I think that it is a traditional pastry / cake, it was poor. The cream puffs in the supermarket taste better. The best in Cologne used to be from Mansur on Subbelrather Str. (Eiscafe Limone. Too bad (Original) War am Sonntag da, und habe zwei klassische persische Kuchen gekauft. Leider eine Katastrophe, viel zu viel Blätterteig wenig Creme bzw Pudding und sehr trocken. Wenn ich denke das es ein traditionelles Gebäck/Kuchen ist ,war das mangelhaft.Die Windbeutel im Supermarkt schmecken besser.Das beste in Köln war früher vom Mansur auf der Subbelrather Str.(Eiscafe Limone.Schade
    1 person found this review helpful 👍

  • 2/5 Firoozeh G. 3 years ago on Google
    (Translated by Google) Very expensive (Original) Sehr teuer
    1 person found this review helpful 👍

  • 1/5 pouria k. 3 years ago on Google
    (Translated by Google) Unfortunately, zero stars were not possible. Half did not understand the chaotic condition. The pastry with sweet cream inside was hard after a day and crumbled. I have never seen cream that hard and crumbles. (Original) Null Sterne waren leider nicht möglich. Chaotische Bedingung hat die Hälfte nicht verstanden. Das Gebäck wo süße Sahne drin enthalten war war nach einem Tag hart und hat gekrümelt.Sahne die hart wird und krümelt hab ich noch nicht gesehen.
    1 person found this review helpful 👍

  • 5/5 Shervin K. 4 years ago on Google
    Good quality products, price is a bit high but the quality fill in for it.
    1 person found this review helpful 👍

  • 2/5 Nadiya S. 3 years ago on Google
    Taste of everything was much different than original once! Staff not behaving well!!
    1 person found this review helpful 👍

  • 5/5 Mosi K. 3 months ago on Google • 37 reviews New
    A great place to buy Persian sweets. Not very sugary and very tasteful. We will for sure return here to enjoy some Persian sweets when revising Cologne.

  • 4/5 Amir Z. 7 months ago on Google • 31 reviews
    If you miss Iran’s confectionery, it’s a place to visit. I ordered faloode which was absolutely tasteless! Don’t recommend it at all! My friend had melon juice and she liked it.

  • 3/5 Mohammad B. 8 months ago on Google • 16 reviews
    The cake we had and the service we received were both fine. The problem was in the price. Since the cake we bought had no price tag on it, it was not really clear how much it cost until we came to payment. They charged us around 51 Euros in total without providing any receipt. But when we asked for it, it took them a long time to print it for us, with two people working on it (the owner and the cashier), which somehow made us believe there was no clarity in the prices. Anyway, they charged us 35 euros for the cake, which, to be honest, wasn't worth that much. Better ask for the price first when you go to this place. I wouldn't recommend it, though.

  • 5/5 MAnA M. 3 years ago on Google
    I tasted a piece of heaven!! Exact taste of Iranian sweets! Many varieties and tastes! Wonderful!

  • 5/5 Hassan Nasori T. 4 years ago on Google
    (Translated by Google) Very tasty but expensive (Original) بسیار خوشمزه ولی گران

  • 5/5 Mohsen Bandar A. 4 years ago on Google
    Delicious!

  • 5/5 Reza S. 4 years ago on Google
    Cosy and nice place. It is an iranian style conditory and coffeehouse.

  • 4/5 Bálint K. 4 years ago on Google
    Open until late, good ice cream and friendly staff

  • 5/5 Omid T. 2 years ago on Google
    Super delicious sweets (real persian 😍), Very friendly staff. Totally recommended.

  • 5/5 Abhishek D. 1 year ago on Google
    Great delicious Persian bakery items with classic teas and ice creams!

  • 5/5 Samad G. 1 year ago on Google
    A jewel in the middle of Cologne. Extremely delicious desserts with lots of varieties of sweets and drinks. Very polite staff. Try their ''Nun khameyi'' and ''Napeleon''. It was yummy with cappuccino and hot chocolate. Also the traditional persian ice cream made from Safran and pistachios was extremely delicious. Recommended.

  • 5/5 mji h. 2 years ago on Google
    In a nutshell, visit Nobel Konditorei if you want to experience the taste of Iranian desserts and sweets. The soft drinks, desserts and the pastry are fantastic. The glassnuddel is the best dessert you can try in Nobel. If you are a fan of safran, then the Persian saffron ice cream is your go to option.

  • 5/5 Mehdi A. 3 years ago on Google
    If you miss Iranian "Shirini", you should definitely consider giving the sweets from this place a try. Great quality.

  • 5/5 john avdishou r. 4 years ago on Google
    (Translated by Google) Excellent (Original) عالی

  • 5/5 Simon G. 9 months ago on Google • 3 reviews
    Fantastic Confectionery with Exceptional Service! I recently visited the Iranian confectionery in Cologne and it was an absolute delight! The quality of their treats was outstanding, with flavors that truly impressed. The service was friendly and attentive, making the experience even more enjoyable. I highly recommend this confectionery for anyone looking for delicious Iranian sweets and top-notch hospitality.

  • 3/5 bahar s. 10 months ago on Google
    The name of Konditorei changed to Tehran(It was Nobel before) I will miss the big ice & carrot juice as it was not as good as I expected 😕

  • 4/5 Mert �. 1 year ago on Google
    Very nice Iranian cafe where you can find a variety of sweets. Their cakes are fresh and not soaked in sugar, so pretty light. Black tea was served in tea bags-I wish it was brewed instead. Also, only payments more than 15 EUR can be made with credit card, keep that in mind.

  • 4/5 Amirali G. 1 year ago on Google
    Very authentic Iranian sweets, feels like home, we ordered carrot juice which was supper delicious and I really hope they add Iranian tea to the menu!

  • 2/5 Milad M. 1 year ago on Google
    Quality is good, but it comes after customer orientation. Some staff members are rude and unfriendly. The staff was too busy to answer my questions. Credit cards and debit cards are not accepted, only cash. To get money, I had to go to an ATM.

  • 4/5 Amir R. 1 year ago on Google
    nice tea and pastry. I recommend it

  • 5/5 Antonio G. 5 months ago on Google
    Lovely cake ordered for a birthday

  • 5/5 Martin K. 3 years ago on Google
    (Translated by Google) PLV is completely right (Original) PLV stimmt voll und ganz

  • 5/5 Denny L. 3 years ago on Google
    (Translated by Google) Tastes great. Is very similar to the German confectionery. Service was good. Atmosphere was good. Prices were good. (Original) Schmeckt sehr gut. Ist sehr ähnlich den deutschen Konditoreiwaren. Service war gut. Atmosphäre war gut. Preise waren gut.

  • 5/5 S M. 3 years ago on Google
    (Translated by Google) Excellent ice cream and faloodeh and all the ladies there are polite and very hospitable. (Original) بستنی و فالوده عالی و همه بانوان اونجا با ادب و خیلی مهمان نواز.

  • 5/5 Amin B. 3 years ago on Google
    (Translated by Google) Wonderful cakes ... nice staff ... unfortunately we can't visit that often due to the distance (Original) Wunderbare Torten... nettes Personal ... leider können wir nicht so oft besuchen durch die Entfernung

  • 1/5 Mani N. 3 years ago on Google
    (Translated by Google) worthless, (Original) waardeloos,

  • 5/5 Christian L. 3 years ago on Google
    (Translated by Google) Great! Persian ice cream and goodies, and served very friendly! (Original) Toll! Persisches Eis und Leckereien, und sehr freundlich serviert!

  • 5/5 Maryam S. 3 years ago on Google
    (Translated by Google) Highly recommended (Original) Sehr empfehlenswert

  • 5/5 Enikö K. 3 years ago on Google
    (Translated by Google) Very nice service and delicious (Original) Sehr nette Bedienung und Mega lecker

  • 5/5 Maziyar S. 3 years ago on Google
    (Translated by Google) Persian ice cream is the hit. Drinks also very good. Gladly again! (Original) Persisches Eis ist der Hit. Getränke auch sehr gut. Gerne wieder!

  • 5/5 Farnam S. 3 years ago on Google
    (Translated by Google) Excellent (Original) عالی

  • 5/5 Mohamad S. 3 years ago on Google
    (Translated by Google) First, very nice people Second, very pleasant atmosphere Third, very good quality (Original) Erstens sehr nette Leute Zweitens sehr angenehme Atmosphäre Drittens sehr gute Qualität

  • 5/5 Kimia K. 3 years ago on Google
    (Translated by Google) Faloude with saffron ice cream is really the best! 😍🤤 (Original) Faloude mit Safraneis ist wirklich das Beste! 😍🤤

  • 3/5 Hamid K. 3 years ago on Google
    (Translated by Google) The quality is down. :-( (Original) Die Qualität ist nach gelassen.:-(

  • 5/5 Farah S. 3 years ago on Google
    (Translated by Google) Great staff, nice atmosphere ... always happy ... (Original) Super Personal, nette Atmosphäre...immer wieder gerne...

  • 5/5 Bruriah Meira H. 3 years ago on Google
    (Translated by Google) Simply terrific! Great advice, just delicious, fresh and a large selection at really fair prices. And great service! (Original) Einfach grandios! Tolle Beratung, einfach nur lecker, frisch und große Auswahl zu wirklich fairen Preisen. Und ein super Service!

  • 1/5 mahsa s. 3 years ago on Google
    (Translated by Google) The behavior of the staff is very rude and the water is cantaloupe (Original) رفتار پرسنل بسیار بی ادبانه و آب طالبی بیمزه👎👎👎👎

  • 5/5 Omid G. 3 years ago on Google
    (Translated by Google) Very tasty cakes😋😋 (Original) Sehr leckere Kuchen😋😋

  • 5/5 Sad C. 3 years ago on Google
    (Translated by Google) Incredibly good cakes, value for money is top, the service is really nice. There are also various types of drinks and ice cream. Always my pleasure! (Original) Unglaublich gute Kuchen, Preis-Leistung-Verhältnis ist top, die Bedienung ist wirklich lieb. Dazu gibt es auch verschiedene Getränke-Sorten und Eis. Immer wieder gerne!

  • 5/5 sepehr h. 4 years ago on Google
    If you want to try awesome cakes and cookies you should def. go there!

  • 5/5 Emil M. 3 years ago on Google
    (Translated by Google) Very friendly service, incredibly delicious great atmosphere! (Original) Sehr freundliche Bedienung, unglaublich lecker tolle Atmosphäre!

  • 5/5 Stefanie G. 3 years ago on Google
    (Translated by Google) nice shop Awesome staff Great prices and really delicious food 👌🏼 (Original) schöner Laden Super Mitarbeiter Tolle Preise und echt leckeres essen 👌🏼

  • 5/5 Majid F. 4 years ago on Google
    (Translated by Google) Best pastry shop in Cologne (Original) Beste Konditorei in Köln

  • 4/5 Armand T. 4 years ago on Google
    (Translated by Google) 1a pastries and ice cream, the service is a bit confused, but tried hard (Original) 1a Gebäck und Eis, der Service ist etwas konfus, aber bemüht


Call +49 221 54810000 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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