Dental Institute Colombo image

Dental Institute Colombo

Dental clinic

😐 National dental hospital of Sri Lanka free dental services to all the locals, great staff service, everything is perfectly organized from registration to the room where the doctor is, but only disappointment is that if doctors could listen to u with care and patience that would be great. I got a rud... People often mention service, staff, dental, nurses, hospital, doctors, doctor, clean, treatments, patients,


Address

49 Ward Pl, Colombo 00700, Sri Lanka

Contact

+94 112 677 618

Rating on Google Maps

4.30 (68 reviews)

Open on Google Maps

Working Hours

  • Wednesday: (Eid al-Fitr), Open 24 hours, Hours might differ
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (20) staff (16) dental (15) nurses (10) hospital (8) doctors (8) doctor (7) clean (6) treatments (6) patients (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Rifkan R. 1 year ago on Google β€’ 88 reviews
    National dental hospital of Sri Lanka free dental services to all the locals, great staff service, everything is perfectly organized from registration to the room where the doctor is, but only disappointment is that if doctors could listen to u with care and patience that would be great. I got a rude doctor 😬 where i said that doctor i wanted to clean all my teeths and he scolded me like im the doctor here u listen to me or else the door is open, a well educated person cannot behave like this nah bad experience, but because of one bad doctor we cannot blame all the doctors will be the same.
    6 people found this review helpful πŸ‘

  • 5/5 Devon P. 3 years ago on Google β€’ 340 reviews
    The largest and one of the modern dental institutes in Sri Lanka. It's part of the National Hospital Square and provides all the services with regard to the dental speciality from OPD treatments to Dental restoration, odontology, paediatric dental care and in ward treatments as well. Usually attracts a huge crowd but the staff and the doctors are very attentive and skillful. Their service is really appreciable. The OPD services are open from 8am from Monday to Saturday but the emergency services are open 24/7. Nice and modern place with good maintenance. These days few precautions are taken due to Covid risk.
    1 person found this review helpful πŸ‘

  • 5/5 Roshan P. 4 years ago on Google β€’ 302 reviews
    The free service available is now enhanced with the digital concepts. More speed service than previous. Place is also newly built place with clean environment. If you want to get the service go bit early, Then you can easily get the service. Clinics are available during the whole day.
    1 person found this review helpful πŸ‘

  • 5/5 Dulanka K. 5 years ago on Google β€’ 34 reviews
    Best place to get your dental needs done. Systematically designed processors hassel free. Kind staff.
    2 people found this review helpful πŸ‘

  • 4/5 Chamindra W. 5 years ago on Google β€’ 248 reviews
    I had a staff pass so everything went smoothly and quickly during my visit. But I could see how normal patients had to wait in very long queues during each part of the process from the point of registering at the OPD counter up to seeing a dental surgeon for the actual treatment. The OPD, waiting areas and corridors were clean but could have been cleaner but the treatment rooms especially the restorative rooms were exceptionally and pristinely clean and delightfully air conditioned. Almost all of the staff including the dental surgeons were friendly and helpful but the attendants were a bit rude to meek and poor patients. Parking for patients was almost non existent. An emergency room that was open 24 hours like a medical hospital won me over and is a boon to a person who might get an unbearable in the middle of the night when all the private dentists would be off from work.

  • 2/5 HTY 1 year ago on Google β€’ 12 reviews
    Place is crowded most of the time and have to wait in queue after queue. If you know someone works there they will help you to avoid queues.
    2 people found this review helpful πŸ‘

  • 1/5 sanjeewa s. 2 years ago on Google
    Worst ever unit ! These people passing the ball till we privately channel their boss. They are closing the unit 3pm. However claiming duties till 5 pm.
    2 people found this review helpful πŸ‘

  • 5/5 Hashini M. 3 years ago on Google
    Nice and clean place. Really kind staff. Excellent service. Highly recommend!!!
    1 person found this review helpful πŸ‘

  • 4/5 Thivantha H. 7 years ago on Google
    A place which provides valuable service to the dental health..
    1 person found this review helpful πŸ‘

  • 5/5 Inoka D. 3 years ago on Google
    Good hospital for teeth
    1 person found this review helpful πŸ‘

  • 5/5 Iresh A. 1 year ago on Google β€’ 70 reviews
    The largest and one of the modern dental institutes in Sri Lanka

  • 5/5 Nathesh K. 5 months ago on Google β€’ 44 reviews
    It’s actually a decent place for your return on your investment! Since it’s free it’s a decent place to get treated! They don’t have or I didn’t see any administration staff for your quality customer service! Mostly I saw nurses and doctors! Here’s a tip go early! The line starts from 5.30 in the morning where they issue tickets kinda like your consultation number. I would say be there around 6.00-6.15am to get an early number. Then go up to the relevant floor and your number will pop up on the screen guiding to the relevant room. On my experience I spent around 2 hours here and I was in and done by 8.30am. Doctors are very efficient and skilled I would say they are one of the most experienced in the country for the number of patients they work on daily basis! When I compare this to a private clinic average cost would be around 7k for my service I got here including hospital and doctor fee. So this was absolutely a good return on my investment which was my time and energy!(and tax money) even at a private clinic there is some sort of waiting! One thing they lack people here complaining about lack rude staff and customer service it’s kinda understandable since they lack administrative staff and people who work here go beyond the means of helping people! My suggestion is have both automatic machine and human help to issue tickets which will reduce congestion! Further have signs and writings on each floor as guide to people this reduce half the number of people asking questions from the staff thus making this more efficient!

  • 1/5 Zafran Z. 4 months ago on Google β€’ 9 reviews
    This place used to be great few years ago when I went for a dental emergency in the night. The experience this time was very bad. Rude doctor and nurses and no emergency treatment. Just prescribe antibiotics in the middle of the night !. They are annoyed that they have to work overnights, so they pass the frustration on to the patients !!

  • 4/5 AmilA S. 4 years ago on Google
    Free dental care in most advanced way. Highly trained doctors are available in this hospital and this is a part of the national hospital of sri lanka. It was open recently and the staff and the government of sri lanka doing a great job to keep the permises in high quality. All the treatments related to the teeth are performing here. OPD is only available in weekdays and really crowded. It is advisable to be at the ward early in the morning around 6 'O clock.

  • 5/5 Mahesh A. 1 year ago on Google
    Great service, clean, efficient service, kind & generous staff

  • 5/5 Ahmed K. 1 year ago on Google
    Free service for locals, qualified doctors and exceptional service. Well organized.

  • 5/5 kasun m. 4 years ago on Google
    Friendly staff and very good service. Hospital uses computerized system which offers quick service compair to other dental hospitals.

  • 5/5 Hansimali E. 4 years ago on Google
    One of the best initiatives in Sri Lanka's healthcare system. Excellent service provided at free of charge. Using latest technology. Usually very crowded. Very friendly doctors, nurses and other staff. There is a series of sessions done by the nurses about oral health practices during your wait in the queue which I believe is productive.

  • 4/5 Dumindika R. 4 years ago on Google
    I have undergone several treatments from teeth cleanings to orthodontic treatments in here. It's a highly valuable service as the dental treatments are really expensive in private hospitals. Most of the doctors, nurses and minor staff are kind and helpful.

  • 5/5 Risvi R. 3 years ago on Google
    Highly recommended... Excellent service.

  • 5/5 Rizwan K. 3 years ago on Google
    Very good & friendly staff

  • 1/5 Leonita K. 1 year ago on Google β€’ 1 review
    This town hall dental is An unfair hospital actually the nurses didn't even know how to treat a patient.. The nurses are not even obeying for the rules.. I'm in the hospital right now and saw some unfair works , they were giving tokens and then suddenly they stopped giving it and said us to wait for sometims while I was waiting I saw so many patients are in the queue but the nurses are taking the patient who comes from outside they are not even in the queue but with the staffs help they are taking the tokon and going to the wards actually I felt so bad my mom went and ask one of the nurses when they will give the tokens but a lady who was in the reception she was jumping over my mom and she was shouting saying us to wait if can't then go home. Such a unfair works are happening here. Felt so bad about their behavior. Please just see the nurses activities and behavior in your cctv cameras ... And tell them not to hurt the patient with their harsh words.
    1 person found this review helpful πŸ‘

  • 1/5 Pathum P. 5 months ago on Google β€’ 2 reviews
    27 wenida clinik giya okkoma hodai token ekak ganna yana thana inna security ganu aya minissunta katha karanna danne na nugath widiyata hasirenne ena hama manussyekttama kagahala katha karanne lajja wenna puluwanm nam action ekakk ganna
    1 person found this review helpful πŸ‘


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