Sri Lanka Institute of Tourism & Hotel Management image

Sri Lanka Institute of Tourism & Hotel Management

Learning center โ€ข Trade school โ€ข Hotel management school

๐Ÿ˜  No Parking.... Not allowed vehicles in.... security says parking is full of ministers vehicles.... turned me away coming from 60kms away from Colombo....13 freakin extensions not a single number is being answered.... How are we supposed to get details about anything.... To teach other people about... People often mention call, hospitality, service,


Address

No: 78 Galle Rd, Colombo, Sri Lanka

Website

www.slithm.edu.lk

Contact

+94 112 382 213

Rating on Google Maps

4.30 (232 reviews)

Open on Google Maps

Working Hours

  • Wednesday: (Eid al-Fitr), 8:30โ€ฏAM to 5:30โ€ฏPM, Hours might differ
  • Thursday: 8:30โ€ฏAM to 5:30โ€ฏPM
  • Friday: 8:30โ€ฏAM to 5:30โ€ฏPM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30โ€ฏAM to 5:30โ€ฏPM
  • Tuesday: 8:30โ€ฏAM to 5:30โ€ฏPM

Featured Reviews


Frequently mentioned in reviews: call (8) hospitality (8) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kushan W. 4 years ago on Google โ€ข 9 reviews
    No Parking.... Not allowed vehicles in.... security says parking is full of ministers vehicles.... turned me away coming from 60kms away from Colombo....13 freakin extensions not a single number is being answered.... How are we supposed to get details about anything.... To teach other people about management first learn to manage your own organization without idolizing the image of an ill performing government institution.... ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž
    29 people found this review helpful ๐Ÿ‘

  • 1/5 milinda b. 1 year ago on Google โ€ข 8 reviews
    Contacted after trying more than 20 phone calls. The person who answer the call was very rude, didn't even give any proper detail and hung up the phone. I wonder how they teach hospitality without answering a phone call proper manner
    26 people found this review helpful ๐Ÿ‘

  • 4/5 เฎฎเฎดเฏˆเฎคเฏ ๏ฟฝ. 1 year ago on Google โ€ข 279 reviews
    The Sri Lanka Institute of Tourism and Hotel Management (SLITHM) is the only approved premier institute in Sri Lanka offering courses in both hotel and hospitality as well as travel and tourism. Good institute for learn tourism. Good studying environment. Provide many course for students. Provide hotel and hospitality, travels and tourism, Apprenticeship course,and tailor made course.
    4 people found this review helpful ๐Ÿ‘

  • 5/5 DVD 2 years ago on Google โ€ข 189 reviews
    Did the Hotel and Tourism Diplomas back in 2011. Itโ€™s linked with the Government sector,so service can be a bit iffy sometimes. Overall the best Hotel and Tourism School in the Country. They also have branches in many other cities.
    8 people found this review helpful ๐Ÿ‘

  • 1/5 Harshan V. 3 years ago on Google
    Phone calls are never answered by the staff.. It is just impossible to get through to them
    8 people found this review helpful ๐Ÿ‘

  • 4/5 Hadeze 4 years ago on Google
    Pros- -U can start craft to start off and to other courses, -Information can be found in there website. -Anyone can start with G.C.E O/L. (If they pass) -Internationally Recognized Certification. -Internships at great hotels in colombo and Negombo based mostly. Cons- -When you call the General number, The operator cuts the line half of the time. -You have to go there by yourself to get extra information.
    7 people found this review helpful ๐Ÿ‘

  • 5/5 gayan k. 6 years ago on Google
    Perfect place and helpful staff.They did a session to us(University undergraduates) and explained all the etiquette of table manners very well.Thank you very much and highly appreciate your work.๐Ÿ˜๐Ÿ˜
    6 people found this review helpful ๐Ÿ‘

  • 5/5 E/039 Manilal R. 4 years ago on Google
    very poor communication,they don't take any responsibility to the information they provide.It is mostly misleading information given by the their staff and students are led astray.This institute is highly influenced by politicians and favors their henchmen.
    5 people found this review helpful ๐Ÿ‘

  • 4/5 Themiya W. 7 years ago on Google
    Did work there for 6 months. Has a lovely sea view from inside the building. Well maintained.
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Pubudu M. 1 year ago on Google
    They need to teach hospitality to the man who is answering telephone calls.he is not willing to provide information .
    5 people found this review helpful ๐Ÿ‘

  • 1/5 Rick C. 6 years ago on Google
    Worst institution ever! All their theories and notes are outdated! Poor quality of lecturing (specially kandy branch)
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Sandun W. 5 years ago on Google
    One of the leading institute of teaching Tourism and Hotel Management in Sri Lanka. It offers certificate level to diploma level courses. There are provincial schools in Anuradhapura, Bandarawela, Pallekelle, Koggala, Ratnapura, Kurunegala and Pasikudah. SLITHM has it's own library which contains a large collection of books related to tourism and hospitality management.
    4 people found this review helpful ๐Ÿ‘

  • 4/5 amila a. 3 years ago on Google
    Best place for hospitality management education but poor service of administrative staff
    4 people found this review helpful ๐Ÿ‘

  • 5/5 jude g. 6 years ago on Google
    Best place for hospitality and tourism studies. Well Experienced and talented lectures . I honestly respect this place. No one can get this kind of a experience and knowledge from any other hotel school. ๐Ÿ‘Œ๐Ÿป๐Ÿ‘จ๐Ÿปโ€๐ŸŽ“
    4 people found this review helpful ๐Ÿ‘

  • 5/5 Adheesha V. 5 months ago on Google โ€ข 3 reviews
    Best place to study about hotel industry. Lecturers are also experienced and very good. However selection exams and internal exams are very hard.
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Pasindu H. 5 years ago on Google
    phone number ek wada nane sir
    3 people found this review helpful ๐Ÿ‘

  • 5/5 Dulara G. 6 years ago on Google
    Excellent place for meetings.
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Apex T. 6 years ago on Google
    Very bad customer service for take TDL certificate
    2 people found this review helpful ๐Ÿ‘

  • 1/5 Ayomal N. 1 year ago on Google
    Poor communication. Always phones not working. Corrupted administration. Very bad
    1 person found this review helpful ๐Ÿ‘

  • 3/5 Siraj Z. 5 years ago on Google
    It looks an old setup. Suggest to improve to meet to attaract foreign income.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Ranjan S. 7 years ago on Google
    I was work there it has very nice culture
    1 person found this review helpful ๐Ÿ‘

  • 5/5 ะ…Lเผ’HOUSEเผ’OF Free F. 5 years ago on Google
    Number is not work yet. ๐Ÿ™„ i want to get some informations of management courses .
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Hasitha D. 1 year ago on Google
    my school

  • 5/5 Ranil V. 10 months ago on Google
    A place where produce high skilled hospitable people for the world. ๐Ÿ’•๐Ÿ‡ฑ๐Ÿ‡ฐ๐Ÿ™

  • 1/5 Hirundi R. 1 year ago on Google โ€ข 2 reviews
    Very poor service. They don't know how to call others. A lady answered my phone call and her explanation was very rude.why they can't provide good service. We have some questions and need to know some informations, thetherefore we call however they can't tell informations nicely.
    24 people found this review helpful ๐Ÿ‘

  • 1/5 Nadeeja D. 1 year ago on Google โ€ข 1 review
    Your line is too much busy, every time the line is busy when we call, and when it rings your not answering. I tried to contact you for 3 months, i never contacted And really disspoint about the serviceโ˜น๏ธ
    12 people found this review helpful ๐Ÿ‘

  • 1/5 Harshani M. 9 months ago on Google โ€ข 1 review
    No one has picked my call up for 26 attempts. Why they donโ€™t give their services. Dear all who tried to contact this institution, Please put a complaint to the relevant ministry. These should be monitored. They shouldnโ€™t miss their duty to serve. I put a compliment too.
    9 people found this review helpful ๐Ÿ‘

  • 1/5 lahiru s. 1 year ago on Google โ€ข 1 review
    First of all, we will teach you what hospitality is. Very poor and bad service ๐Ÿคฎ๐Ÿ‘Ž๐Ÿฟ
    6 people found this review helpful ๐Ÿ‘

  • 5/5 Gamini K. 2 months ago on Google โ€ข 1 review New
    Best hotel school in sri lanka


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