Diamonds Direct Columbus image

Diamonds Direct Columbus

Jewelry store Diamond dealer

One of the Top rated Diamond dealers in Columbus


Address

1330 Polaris Pkwy, Columbus, OH 43240, United States

Website

diamondsdirect.com

Contact

+1 614-516-0515

Rating on Google Maps

4.90 (935 reviews)

Open on Google Maps

Working Hours

  • Friday: 10 am to 7 pm
  • Saturday: 10 am to 6 pm
  • Sunday: Closed
  • Monday: 10 am to 7 pm
  • Tuesday: 10 am to 7 pm
  • Wednesday: 10 am to 7 pm
  • Thursday: 10 am to 7 pm

Featured Reviews


Frequently mentioned in reviews: ring (97) Direct (60) Diamonds (58) Ellen (57) experience (47) engagement (41) perfect (35) helped (34) great (31) recommend (28)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jen 3 years ago on Google
    We worked with Ellen to find the perfect rings for my fiancé and I! Her customer service was excellent, she responded in a timely manner and kept us in mind when the perfect ring for my fiancé became available! If you ever need to buy any jewelry, we highly recommend working with Ellen at Diamonds Direct!
    2 people found this review helpful 👍

  • 5/5 kellie o. 3 years ago on Google
    My fiancé and I had a wonderful experience at Diamonds Direct with Ellen. She really took her time and made sure we were happy with the ring we chose. This was the first and only store we went to start the process of looking at engagement rings and we ended up taking one home that same day. Overall, it was a great experience and Ellen made everything feel special.
    1 person found this review helpful 👍

  • 5/5 Chuck A. 3 years ago on Google
    Ryan was great help when I came in to shop for an engagement ring. He was very personable and really made sure I got the best for the money. It was really pressure free and all around a great experience. The ring was perfect and my fiancé loves it!
    1 person found this review helpful 👍

  • 5/5 John B. 3 years ago on Google
    Nick Stefano was an incredible help! I went into Diamonds Direct after hearing their radio ad to get an engagement ring. The showroom is clean and elegant. My now fiancé said yes and loves the ring!! Couldn’t imagine a better buying experience than we had at Diamonds Direct. Thank you, Nick!
    1 person found this review helpful 👍

  • 5/5 Brian P. 3 years ago on Google
    What a great experience! Ryan Choops helped me find the perfect updated wedding set for my wife. I went in with a picture of a ring that I wanted to customize and make perfect for her and he went over and beyond and helped me do just that. When she picked it up she was so shocked and surprised that she was shaking and almost in tears. He even followed up with me to share her reaction with me after she was there! Great experience, great customer service, affordable and top quality diamonds! Win win win!
    1 person found this review helpful 👍

  • 5/5 Kristen P. 3 years ago on Google
    My experience picking out a ring was wonderful! Ryan was super knowledgeable and kind. He was really helpful in picking out a ring that I love to wear!
    1 person found this review helpful 👍

  • 5/5 Dakota F. 3 years ago on Google
    My fiancée and I bought a lovely engagement ring here for a very reasonable price! Ryan was super kind and helpful, not pushy at all! A lot of places we had been looking had been uncomfortable with people pushing us into looking at the most expensive rings, but here we were allowed to look at what she wanted in a judgment free environment that allowed her to pick out her dream ring.
    1 person found this review helpful 👍

  • 5/5 Holli C. 2 years ago on Google
    I will forever be a Diamonds Direct customer! After searching multiple different jewelry stores around the Columbus area, Diamonds Direct was the last place we went in and I’m so glad we did! My fiancé and I had a wonderful experience with Mary Davis and the general manager Nick who were both very kind, patient, and knowledgeable during the whole process. DD has the best selection out of any diamond store around! They went above and beyond to get the perfect diamond for us at an incredible price! The customer service was nothing short of amazing! So friendly and welcoming each time I stepped foot into the store. Looking forward to buying our wedding bands and other diamonds here in the future! Thank you for the unforgettable experience!
    1 person found this review helpful 👍

  • 5/5 Lisa B. 3 years ago on Google
    My husband and I came into the store to look at upgrading my wedding set. I had read great reviews online and thought it was worth stopping in to see what they could offer. We did not buy my set at Diamonds Direct but at another local jeweler. We worked with Heidi and she was WONDERFUL! She was very informative, listened carefully to what my wishes and my husband's cost parameters were and showed me a variety of stones and rings to help me figure out exactly what I liked and didn't like. She did a good job educating me about diamonds and answered all of my questions. It was very relaxed and no high pressure sales tactics. I found my DREAM ring and cannot wait to show it off over the holidays! I would absolutely recommend shopping here to all of my friends and family. GREAT experience. THANK YOU Heidi!!!
    1 person found this review helpful 👍

  • 5/5 Eric T. 3 years ago on Google
    What a great jewelry store to shop at. Can’t beat the prices, selection, or quality. But, one of the best reasons to shop at Diamonds Direct is working with Heidi Andrews. She is super friendly and extremely knowledgeable. She is easy to work with and understands a set budget when you come in. She doesn’t push you to spend above you budget, but help you find the best options for you budget which can be a lower price and higher quality then what you budgeted to. I highly recommend Diamonds Direct and work with Heidi Andrews. Call and setup an appointment for the best experience possible.
    1 person found this review helpful 👍

  • 5/5 Amanda M. 3 years ago on Google
    My boyfriend and I went to Diamonds Direct after hearing an advertisement for them on 97.1 the Fan and we were starting to look for Engagement rings and wedding rings as he wanted to make sure that I picked out something that I really loved. We spent time with Heidi that day and I can tell you that she was the most informative representative we met with that day across the different stores that we went to. She was very knowledgeable and even though we had tried to do our homework beforehand about diamonds, she made a confusing topic seem much easier to understand. She took the time to listen to our budget and to find us a ring that fit into and maximized our budget across the board for my tastes. For example, she explained how the proper cut of a diamond can make a smaller carat diamond look bigger in size so that you save money and still have a beautiful ring. After we had found one that we really liked she did not pressure us into doing anything that day, she wrote us a quote of a price for the ring and matching band and when we told her we wanted to look around at other places just to do our homework about what else was out there she did not try to convince us otherwise. In fact, she actually encouraged us to go search around Columbus to any other place we wanted. She said she was confident we would find our way back to them and she was not wrong. What surprised me the most is going into some of the other prominent stores in the area, when we had told them we had been to Diamonds Direct, none of the other representatives even tried to explain to us why we should buy from them instead of Diamonds Direct, none of them had anything to say about why their product or experience was superior and this surprised me quite a bit! Needless to say, Heidi found us a beautiful diamond and a beautiful setting and got us set up with the engagement ring and wedding bands for him and myself all in one visit. It was a wonderful experience and I would recommend Diamonds Direct to anyone looking for jewelry of any kind!
    1 person found this review helpful 👍

  • 5/5 D 1 year ago on Google
    I went to diamonds direct with my husband to upgrade my engagement ring setting for one that would provide more security for my diamond. I was assisted by Taryn who listened to my concerns and help me select the perfect setting. It was custom made and took about 2 1/2 weeks (it was early, yay!) Not the usual 4 that were required for this order, which was a nice surprise. Throughout the process, Taryn emailed me and kept me in the loop even remembering small details of our first conversation which was very thoughtful. Overall it was a great experience and I will be returning!
    1 person found this review helpful 👍

  • 5/5 Lauren W. 3 years ago on Google
    My fiancé and I came here to find my engagement ring and it was such a great experience! Ryan helped us find the perfect ring and was patient as I looked through so many different styles. He was respectful of our budget and was never pushy about anything. I would recommend this store to anyone looking for quality, affordable diamonds and stones!
    1 person found this review helpful 👍

  • 5/5 Judith C. 1 year ago on Google
    I had the best experience possible. Working with Ellen I restyled both my wedding and engagement rings. It was so important that she understood the meaning behind the original rings and helped me recreate not only a beautiful ring with the original stones but a new one as well with a one of a kind design. With the original center stone from my ring she helped me create a one of a kind pendant to match my newly designed rings that fits my personality completely. Impeccably honest, fantastic to work with and a new found friend. What more can you ask for? You can see that she loves her job as does everyone else I spoke with. There is never a question of a hard sell or pressure just genuine knowledge and a love of what they do. I highly recommend Ellen and Diamonds Direct. You cannot be in better hands.
    1 person found this review helpful 👍

  • 5/5 sarah l. 3 years ago on Google
    Oren and Ellen went above and beyond to help me pick my perfect ring. Oren let me text him if I had any questions or concerns which helped me to feel very confident in my ring. I went to various stores in Columbus and looked online, but I am so happy I went to Diamonds Direct. I will be a customer for life.
    1 person found this review helpful 👍

  • 5/5 Trevin P. 2 years ago on Google
    To put it bluntly, I know pretty much nothing about jewelry. I came in to buy and engagement ring with a pretty short deadline to get it. Ryan was great in explaining the process and options, figuring out the cut and quality as well keeping with my budget. The customer service was professional and courteous and would recommend any and all to get your jewelry from Diamonds Direct.
    1 person found this review helpful 👍

  • 5/5 Sandy L. 1 year ago on Google
    My husband wanted to upgrade my wedding ring for Christmas for me since I lost my diamond in my engagement ring. Ellen was wonderful! She listen to what I wanted and showed me different styles of rings to see what I liked. Ellen was very knowledgeable and patient with us to made sure we got exactly what I wanted. We would recommend Ellen. I love my princess cut diamond ring.❤️

  • 5/5 Samantha S. 10 months ago on Google
    I can’t scream loud enough how much we love Zach Young at Diamonds Direct Columbus! He helped us design the most gorgeous custom Verragio engagement ring. I’ve dreamed of owning a Verragio since I was 16 and Zach helped me choose features that made my ring unique, timeless, and beyond what I ever dreamed of. Not only did Zach make my dreams come true while keeping us in budget, he made the process fun and educational. I can’t thank you enough Zach for an experience my fiancé and I will never forget and will always cherish!

  • 5/5 Tripti j. 9 months ago on Google
    We had a great experience working with Ellen . She is very knowledgeable and gave us some great and genuine suggestions throughout the whole process of upgrading my engagement ring. She answered to all our questions and concerns and was very considerate of our choice and budget. We had a custom ring ordered and it turned out as per the expectations. Overall a nice and worry free experience. I would recommend Ellen to anyone looking for diamond jewelry. Great place and friendly people . Thanks so much Ellen and Diamond Direct.

  • 5/5 Hayden S. 9 months ago on Google
    I went here to buy an engagement ring and was thoroughly impressed at the level of customer service provided. Zach went above and beyond to help us find the perfect ring, giving us the chance to look at numerous setting + diamond options and providing quality answers to any questions we had along the way. The attention to detail and customer care provided by Zach and the store helped us feel comfortable throughout the process and the ring was ready for pickup well in time of the proposal

  • 5/5 Hallie B. 1 year ago on Google
    We have had the best experience with DD. Aimee helped us custom design my engagement ring (which I get constant compliments on) and Kris helped us with wedding bands. Such wonderful customer service from everyone I have interacted with. I also love that they will clean my ring whenever, and I take advantage of this service often. :) Even when I go in for a cleaning and am not buying anything, I still get the greatest service. Thanks so much Diamonds Direct!!

  • 5/5 Seth D. 1 year ago on Google
    Highly recommend. Diamonds Direct is the place to go to when it comes to customer care. Ryan at the Polaris showroom is amazing!! He really takes his time and gives you the best experience possible. He made the journey of looking for an engagement ring smooth and easy. He breaks down each of the steps with you and really gets to know you to help find the right ring. I will always be recommending this place. Ryan in the man!

  • 5/5 John S. 8 months ago on Google
    I would like to give a big thank you a recommendation if you set out to diamonds direct to ask for Ryan Choops. I was recommended to Ryan by a friend myself who had used him and had a great experience. I went in for my engagement ring knowing nothing. I had a few rings my now fiancé had showed me she liked and he helped me create a ring she ABSOLUTELY LOVES. He also was super helpful in answering all my questions and gave me his personal number so I could contact him. I had a somewhat tight deadline and he still got it done.

  • 5/5 Carrie I. 1 year ago on Google
    Beautiful selection, excellent staff, made my wedding rings shine like NEW after 15 years, for free! The true highlight was Ellen Moretti, the lovely and knowledgable Store Manager and Gemologist. When I came to get my grandmother's necklace repaired, she took great care of me and made casual me feel like I belonged in a showroom of diamonds. She's a real gem! I'll be back for sure.

  • 5/5 joe s. 1 year ago on Google
    Ellen at Diamonds Direct was amazing! She was extremely knowledgeable and helped design the perfect ring for my fiancé. I came to her with an idea to add a hidden Saphire (my fiancés birth stone) in to the ring and she knocked it out of the park! I would highly recommend them.

  • 5/5 Miranda P. 2 years ago on Google
    We love Diamonds Direct and we love Ellen! I first went to Diamonds Direct in January 2021 to pick out an engagement ring and met Ellen! She was awesome and helped me pick out my engagement ring. I don’t know what happened between then and January 2022 but she guided my now fiancé and helped him pick out a perfect ring! We went back last night to select our wedding bands and the experience was even better! I referred a friend to Ellen and her experience was the same. Ellen is fun, knowledgeable and intuitive. She is great at helping you find exactly what you want! Please don’t hesitate to go here for your perfect jewelry experience!

  • 5/5 Lyndsay 1 year ago on Google
    After losing several very precious jewelry pieces, I made a visit to DD where they were able to efficiently process my insurance claim. I had always heard of their quality selection and stellar customer care. Throughout the process, they never let me down and continued to exceed my expectations up until the very end. Ellen is truly one of a kind! Her calming and genuine way made selecting a new piece so effortless and satisfying. She has a great deal of experience and is a very knowledgeable expert that can help direct anyone in choosing what they desire. Each and every representative I interacted with was very kind and professional. I highly recommends visiting DD for your next jewelry purchase where they will treat you with importance… not to mention their superior selection and atmosphere; you won’t be disappointed. Just be sure to ask for Ellen!

  • 5/5 Andrew C. 6 months ago on Google
    Visiting Diamonds Direct was the best decision I could have made. While on the hunt for the perfect engagement ring, I visited multiple jewelry stores with Diamonds Direct not even being on my list to visit. When I finally changed my mind and popped in, I was met with nothing but respect and a great service. As soon as I walked in, I saw an on duty officer that I knew since I was a kid, so I automatically felt at home. Then I met Ellen who said she was going to be my fairy god mother and hook me up with the ring I've been on the hunt for for weeks. She was, in fact, the fairy god mother she says she is because within 15 to 20 minutes, I made my decision because of how professional everything was. Ellen was fantastic, the diamond was perfect, and the overall price was not too bad considering everything Ellen did to help me out. If you plan on visiting Diamonds Direct, I recommend asking for Ellen because she will change your life for the better. Thank you for everything Ellen.

  • 5/5 Sarah E. 5 months ago on Google
    Would highly recommend Ellen for all your jewelry needs! She helped my fiancé and I find the most perfect rings. She took the time to listen to us, give us her honest opinion on things we would try on, and was overall 10/10 to work with! She made our ring shopping experience so much fun! We greatly appreciate her and Nick’s help throughout the process!

  • 5/5 Stephen O. 4 months ago on Google
    Worked with Zach Young for an engagement ring: great all around! Met me where I was as a novice with jewelry. Listened to and respected my requests while also giving a good amount of recommendations and honest feedback. Very satisfied with process and final product. Thanks Zach!

  • 5/5 Matthew S. 5 months ago on Google
    Zachary was able to make the process very seamless and easy! From first showing my soon to be fiancé multiple options to help her select the perfect ring to final delivery. Highly recommend shopping here due to the selection, expertise, and transparency throughout the process. They helped me select a diamond and customize a beautiful ring.

  • 5/5 nina c. 5 months ago on Google
    Love everyone in here! Ellen helped us today with my engagement ring upgrade and Mary helped my husband and I originally before we got married and we absolutely loved both interactions. Very knowledgeable, helpful and super attentive to budget and goals. Another amazing thing I love about them is the complimentary cleanings AND redips for my white gold bands to keep them beautiful and sparkly forever. Every kiss might begin with k*y but every happy marriage begins with Diamonds Direct 😉 thank you!

  • 5/5 Alex K. 5 months ago on Google
    Mary-Kate was incredible! She helped us pick out the perfect rings and we will wear them proudly for the rest of our lives! She has such a great attitude and was upbeat and friendly during the entire process. She answered all of our questions and was very informative. Great experience!!

  • 5/5 Cameron R. 5 months ago on Google
    I purchased my fiancés engagement ring here with the help of Courtney and Nick. They were both so helpful and so easy to work with! They helped me chose the ring of her dreams at an affordable price. When I went to pick it up it looked perfect and was exactly what she wanted! I will definitely be going back!

  • 5/5 Monique A. 6 months ago on Google
    I was super bummed to learn the diamond in my wedding ring had a crack at the base. I initially went to Diamonds Direct and had a lovely experience. Afterwards, I shopped around at other competitors, and felt like I was purchasing a used car. Without a doubt, I knew I would return to Diamonds Direct to make my final selection. Working with Ellen was seamless! She was patient, listened to my needs and budget, and never pressured me to oversell. Working with her was like interacting with a good friend. Hands-down, Diamonds Direct will have my lifelong business! Thank you!

  • 5/5 Kelly F. 5 months ago on Google
    We spent a lot of time with Ellen trying on rings. When we couldn’t find THE ring, she helped us design one. My ring is absolutely everything I wanted and more! I’ve received so many compliments on my ring. I can’t wait to design my wedding band with Ellen.

  • 5/5 Sarah K. 10 months ago on Google
    I cannot say enough about how much we love Diamonds Direct and even more so, Ellen! We had an unexpected situation occur with my engagement ring and Ellen took the time to call me, schedule time to meet with me in person, provided all of our options and took as much time as needed to answer all of our questions. Once we made our decision, Ellen took her time again to work with us, my new ring came in quickly and she let me know right away that it was available! My original piece meant so much to me and I’m loving my new piece just as much!! We’ve been a customer for at least 5 years and don’t want to go anywhere else; we especially don’t want to leave Ellen. Amazing customer service, very nice people, fair pricing, fantastic quality! Thank you so much Ellen!!!

  • 5/5 Cameron C. 7 months ago on Google
    Ellen was so helpful in picking out our engagement ring! She went out of her way to ensure that we had all options that we wanted and that we got exactly what we wanted! This was such a great experience! I highly recommend Diamonds Direct and Ellen!

  • 5/5 Scott K. 7 months ago on Google
    My Fiancé and I recently made a purchase of a Yellow Diamond from Diamonds Direct and our experience was fabulous and quite memorable. We returned for our certification and also brought in an item for repair. Ellen Moretti was so very helpful with getting our repair processed. She offered her valuable time and experience in showing us other items of interest, making myself quite a future list of gifts for upcoming special occasions. Ellen offered to clean our new diamond while we shopped, and further impressed upon us just how perfect our choice has been to chose Diamonds Direct as our trusted source for jewelry in the years to come. Thank You Ellen.... We will return to see you very soon. (k & s) BTW, Our repair was completed much earlier than promised, and perfectly. (photo before repair)

  • 5/5 Laura Jo S. 8 months ago on Google
    I went to the Polaris location Diamonds Direct today with hopes that they could help repair my engagement ring with loose diamonds although I hadn’t purchased it from them. My husband had bought me an anniversary ring from them and said it was a great experience so recommended I go there. I am so so very glad I did. Ellen took such great care of me, was extremely kind and went above and beyond to help me get my ring repaired. I wish we would have shopped there for you my engagement ring and wedding band long ago. Truly exceptional service from Ellen and even the receptionist at the door was a delight. Hoping for a 10 year anniversary band just so we can shop here…. Among other reasons too obviously ;). Go!

  • 5/5 Torrin W. 9 months ago on Google
    We worked with Ellen and she was absolutely phenomenal. The experience for our engagement ring was perfect, 10/10. She was never pushy and I fact gave us great guidance. We found the perfect ring, she was conscious of the budget, and really made us feel special. Definitely go see these folks, you won't regret it!

  • 5/5 Alexandria J. 9 months ago on Google
    I can not say enough on how amazing Ellen Moretti was at getting my engagement ring repaired. I brought in my ring that had lost a side diamond and she was able to fix it under warranty at no cost to me! Thank You again, we love being customers here and will keep returning for our jewelry needs!

  • 5/5 Tonya E. 3 years ago on Google
    Ellen Moretti is so experience and was incredible with helping us repair/ replace our engagement ring. The “other guys” ruined our beautiful Tacori ring and she came along and helped make the best decisions regarding sentimental value and raw value. She went far beyond just giving us basic customer service. I will turn to her for any future gem decisions. I’m sure she is just one of the many people this company chooses to represent the high level of their care and commitment.

  • 5/5 Elizabeth S. 10 months ago on Google
    If you want personalized service and someone who not only knows her stuff, but genuinely cares about her customers... go to Diamonds Direct and ask for Ellen! I'm pasting a copy of a message I sent to Ellen just this morning. There is no one else better in Columbus! "Hi Ellen! This is Elizabeth. I wanted to let you know that my earrings are perfect! I actually love the warmth of the yellow gold …. but most importantly, I have zero discomfort. I forget that they’re in my ears. (Until I look in the mirror 😁) Thank you again, for not only putting up with all of our rescheduling, but helping me find the perfect pair. I absolutely love them!"

  • 5/5 Tonya H. 10 months ago on Google
    Ellen was outstanding to work with. She was very patient, educational and kind. Ellen wants to work for you so you find exactly what you want and love! I LOVE my diamond tennis necklace, Ellen! Thank you so much! I look forward to many years of joy wearing it. I also look very forward to my next piece…. Whatever it may be?

  • 5/5 T F. 3 years ago on Google
    Mary Davis and the team at Diamonds Direct were fantastic. Outstanding knowledge, customer service, and genuine care about your experience. Would go back to Mary in a second. Excellent overall experience.

  • 5/5 Mike K. 3 years ago on Google
    I wanted a new diamond for my wife’s engagement band. We had a couple cuts in mind and we went in to see what they had. We worked with Aimee and to say she was amazing is an understatement. She was so patient with us and showed us both Cushion and Princess cut. She took her time to find us the perfect stone. We couldn’t be happier with the final selection and the process as a whole. Thank you, Aimee, for your expertise and assistance.

  • 5/5 Anthony V. 3 years ago on Google
    Everyone at diamonds direct was very kind. Heidi who helped me pick out an engagement ring was awesome!! She was extremely knowledgeable, friendly and made the entire process very easy. Was very impressed and would happily do business there again. Thank you Heidi!!!

  • 5/5 The B. 3 years ago on Google
    We went in looking for a cocktail ring, but had not decided on any particular style or gemstone. Taryn was extremely helpful (and patient) as we looked at countless settings and stones. She made sure that we got exactly what we wanted, and we couldn’t be happier with our selection. It is great to shop at a jewelry store with such a large, beautiful inventory, but it’s even better to have a knowledgeable salesperson help you navigate through so many choices and end up with the perfect piece. Thanks, Taryn!

  • 5/5 Hannah 3 years ago on Google
    My fiancé and I walked into Diamonds Direct in the very beginning stages of looking for an engagement ring. Although we were not going in with intentions of buying that day, Ellen really took her time to learn exactly what we were looking for and showed us several different options. Her service was so great that we ended up committing to a ring that day! I am completely in love with the ring she helped us choose. We will be coming back very soon to pick out wedding bands. Thank you so much to both Diamonds Direct and Ellen!

  • 5/5 Suzanne S. 3 years ago on Google
    My now fiancé recently purchased my gorgeous engagement ring here from one of their awesome salesman Ryan Choops. My man is completely clueless when it comes to jewelry and Ryan was so helpful to him. Let me just say he completely nailed it! This ring is perfect and I'm honored to be able to wear it for the rest of my life. Seriously fellas if you're thinking about popping the question GO SEE RYAN he is the best!

  • 5/5 Brittnay A. 3 years ago on Google
    I walked into Diamonds Direct having NO CLUE what I wanted. Priscilla made my decision SO easy, and was very, very helpful! Very generous and kind! She helped me find EXACTLY what I was looking for! Highly recommend going to Diamonds Direct in Polaris- ask for Priscilla!

  • 5/5 Shawnie R. 3 years ago on Google
    Great service, and friendly staff! I love my rings from here

  • 5/5 Robert H. 3 years ago on Google
    Extremely happy I chose diamonds direct to purchase an engagement ring. I had no idea what I was doing walking in, but I was fortunate to work with David Strell through the whole thing! He was personable, easy to chat with, and made me feel at ease and comfortable making the purchase. He took the time to explain the basics, showed me examples, and helped me at every step. I really appreciated how he walked me through the diamond grade pricing, plus the setting costs up front, so there were no surprise costs at the end. Honestly, he just made the whole thing much less intimidating and a hell of a lot easier than I expected. My fiancé and I are going back to work with David on our wedding bands next. Could not recommend him more!

  • 5/5 Jacob D. 3 years ago on Google
    Great place to buy and great prices! Very happy with the quality and customer service!

  • 5/5 Amanda M. 3 years ago on Google
    My wedding set needed a repair and my husband wanted to do something special for the 2020 holiday season with a different setting/updated look. We were beyond impressed with this place. Ellen helped us find options that kept the integrity of and even components from my original set at a great value and within the budget we set. Would highly recommend Ellen and the entire team.

  • 5/5 Hannah S. 3 years ago on Google
    Awesome selection, especially on gemstones. The website is hard to navigate and doesnt show anywhere near what this place has to offer.

  • 5/5 Lorraine D. 3 years ago on Google
    Worked with Priscilla. Very friendly. We love the products that we purchased. This was our second time purchasing from Diamonds Direct. Would recommend them to anyone.

  • 5/5 Pat H. 3 years ago on Google
    My wife Linda and I got engaged on Christmas in 1995. Over the years she has mentioned several times her wish was to upgrade to a 1 carat diamond engagement ring. With the 25th anniversary of our engagement approaching, I decided to make her wish come true. I’m a “Woodhead” listening to WCOL’s Woody Johnson for as long as he has had his morning radio show. We have used several of the businesses that he recommends and have never been disappointed. I have found his evaluations of those businesses to be spot on. This was my wife and I’s first visit to the Polaris Diamonds Direct store and we were met by Mary Davis. I told her the reason we came here first was due to Woody’s recommendation and found she is a fellow Woodhead! I am not a jewelry guy, as I only wear my wedding band, so shopping for jewelry for my wife has always been uncomfortable for me. Mary made us feel at home and treated us like long time customers. She took all the time we needed to show us all of our options based on my budget and trust me, this store has plenty of options! Mary helped my wife find the Diamond ring she has wished for and also provided us with a solution for using the original diamond to make a new ring so she can continue to wear it also. Thank you Mary and Diamonds Direct for helping me make my wife’s wish come true to celebrate our upcoming 25th anniversary!!

  • 5/5 Jessica O. 3 years ago on Google
    Cannot share enough words about how awesome our experience was! My fiancé was planning a surprise proposal for me and sort of had an idea of what I liked. He went into the process not knowing what to do at all but Priscilla guided him and made the process as easy for him as possible and on top of that, helped him pick the perfect ring! Without Priscilla’s attentiveness, knowledge, and skill of finding the perfect ring, I don’t think the process would have been as easy! We are so happy with the beautiful ring and I know my fiancé is very thankful for Priscilla’s guidance! Would highly recommend this company!

  • 5/5 Joseph T. 3 years ago on Google
    Aimee Frollini was very helpful in finding the perfect design and custom ordering a necklace for my girlfriend for her birthday. I was surprised that there wasn't any additional charge for the custom work. I have recommended her to several of my friends and co-workers. I will definitely go see her again.

  • 5/5 Alex K. 2 years ago on Google
    I was helped by Ryan, who went above and beyond to help me and my wife find the perfect rings for one another. Everything was easy, quickly, and most importantly stress less. Ryan helped us with anything we needed and communicated with us while our rings were being finished. He kept is updated and the amount for the rings were very good. I would recommend this store to anyone in need of good quality jewelry. 10/10 review from me!

  • 5/5 Reanna H. 3 years ago on Google
    My ring was originally bought at another store that closed. But I needed a repair so I went to diamonds direct, I believe him name was Nick, he helped me and he was great! My ring was fixed and rediped in rose gold the next day. It looked brand new! I fell in love all over!!

  • 5/5 Scott G. 3 years ago on Google
    I recently purchased an engagement ring from Diamonds Direct, and worked with Taryn and Nick. Both of them were extremely helpful and knowledgable throughout the process, and I never felt pressured in any way. I'm completely satisfied with my experience at Diamonds Direct, and I would recommend them to anyone.

  • 5/5 Eric G. 3 years ago on Google
    I am so pleased with the level of customer service at the Columbus Ohio store. I personally dealt with Taryn Hensel. She answered all of my questions and took time to make sure I was comfortable with everything surrounding my purchase! I will go back to them anytime I need to get my wife more jewelry!

  • 5/5 Anthony G. 3 years ago on Google
    I strongly recommend Diamonds Direct for that special gift. I would like to thank Nick for providing the best customer service and finding that perfect ring for my special person! I will be doing all my jewelry shopping at Diamonds Direct. Thanks again!

  • 5/5 crypto d. 3 years ago on Google
    awesome ❤️

  • 5/5 yabokuh 3 years ago on Google
    The items look pretty

  • 5/5 Dreymar C. 3 years ago on Google
    Legit store where you can swap your gems into its deserved price!

  • 5/5 M j. 3 years ago on Google
    nice highly recommended 💯

  • 5/5 Samuel J. 3 years ago on Google
    Excellent experience buying my engagement ring! Ellen Moretti was extremely helpful and genuine and was invested in my fiance and I's relationship. The selection is incredible and the service is even better. 10/10 would recommend and will be back for all future jewelry needs

  • 5/5 Orashna 3 years ago on Google
    Best jewelry selection I could find in the City. Their sales associates are very helpful. And they offer great 0% payment options

  • 5/5 Erin B. 3 years ago on Google
    I always wanted to design my own engagement ring and my fiance and I worked with Heidi. She was a doll!! We looked at so many rings, options and even worked with designer to make it perfect! She worked with my fiance the day before we did, to go through things and explain things. Then when we worked with her they had to switch sales people, so we worked with Heidi. And I was clueless! The switch was done so well, I thought nothing of it! He even bought the ring while I was there and didn't know. I was still surprised when he had the ring. Would recommend Diamond Direct. We saw a similar ring as to mine at Macys for $2,000 more than what we paid for at Diamonds Direct. Go see Heidi!!!!

  • 5/5 sokuntheary k. 2 years ago on Google
    Me and my sisters walked into Diamonds Direct not knowing what to expect. We’re just going to check them out. We walked and it was our lucky day . We was approached by our favorite Nick who we knew from Kay’s Jewelry. We are so happy to see Nick, the general manager at Diamonds Direct. We ended up buying a few very, very good diamonds. Nick is very very nice, patient, and never pressure us. We had the best experience at Diamonds Direct. Diamonds Direct have all of the quality and styles you’re looking for. They even have their own Jewelry’s repair person in the back. I highly recommend Nick and Diamonds Direct to my families and friends. Nick is the best! He makes sure we’re happy. He deserves 110 stars! Thank you very much Nick for the best experience!

  • 5/5 Monique J. 1 year ago on Google
    ZACH YOUNG is a FLAWLESS and BRILLIANT diamond expert…even more so than my amazing diamond that he helped us discover! Our experience was so amazing! He began with some education about diamonds. My husband and I had already been looking for a new center stone for my engagement ring, so we had heard the typical salesman pitch to educate us on diamonds. But what he taught us was so different and valuable! He followed up by asking a few questions, to better understand our priorities. He then brought us four options based on our answers, and we played a fun comparison game. When it was all said and done, we decided on a diamond that was much larger and more stunning than I ever thought I would own! He also mounted my original diamond in a necklace for me, so that we could keep the original stone that meant so much to my family. If you are in the market for jewelry, especially diamonds, make it an AMAZING experience by requesting Zach at Diamonds Direct at Polaris in Columbus, Oh! HE’S THE ABSOLUTE BEST and will not disappoint!!!! I can’t wait to make my next purchase with him, and will encourage all my family and friends to connect with him on their jewelry needs!

  • 5/5 Anthony J. 1 year ago on Google
    Diamonds Direct was highly recommended by a close friend and it was a great experience right from the time I walked in through the front door. Every salesperson on the floor made me feel welcome as I stepped into the showroom. Mary was awesome to work with! She was very personable and professional. It was clear that she was passionate about her job and showed care and focus in learning about what exactly I was looking for in an engagement ring. Not only did she present me with beautiful stones that met my expectations, but also went above and beyond to find even more amazing stones(that were shipped overnight) that exceeded my expectations. I was able to pick out the perfect ones along with the perfect setting. All within my budget and with no pressure. The process was so smooth! Diamonds Direct VP, Tery even stepped in to ensure that everything was taken care of and that my experience with them was quality. With all that being said, I highly recommend Diamonds Direct! Ask for Mary Davis!

  • 5/5 Kerry F. 2 years ago on Google
    We came in looking for a ring to go with my band for our 10 year anniversary and had the pleasure of working with Aimee. Aimee was wonderful and explained everything in detail and provided excellent suggestions. The selection was overwhelming, but we got it narrowed down with her help. Then came the diamond, WOW so many options!! She showed us a few and we ended up with the most beautiful setting!! Aimee kept our budget in mind and we didn't feel pressured at all. It was a great experience and we 100 % recommend Diamonds Direct!


Call +1 614-516-0515 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

Trends



Last updated:

Similar Jewelry stores nearby

Evolved Body Art image
1
Evolved Body Art
Tattoo shop
👍👍 I went in to get my very first tattoo earlier today. I had Rob and he did an absolutely amazing job. Not only was everyone inside the building extremely friendly but also helpful as well. Rob was very professional and there wasn’t a second where I doubted anything during the process. Would recommend...
4.90 (7.6K reviews)
JCPenney image
2
JCPenney
Department store
Chain department store selling a wide selection of brand-name clothing, footwear, furniture & more.
$$ $$
4.10 (1.6K reviews)
T.J. Maxx image
3
T.J. Maxx
Department store
Retail chain featuring stylish brand-name apparel, shoes & accessories, plus housewares.
$ $$$
4.30 (893 reviews)
Burlington image
4
Burlington
Clothing store
3.90 (773 reviews)
Last updated:
()