2/5 Gissela De L. 8 months ago on Google
The
location
was
s
great,
specially
if
you
have
a
concert
in
Coliseo
live.
The
room
was
nice
and
comfortable,
however
there
was
a
major
issue
with
the
bathroom
door,
it
got
stuck
every
time
we
tried
to
use
it
and
the
day
of
our
check
out
the
door
just
crashed
all
over
me
cutting
my
skin
and
leaving
me
with
(luckily)
mostly
superficial
wounds
all
over
my
arms,
hands,
legs
and
feet.
The
staff
did
come
to
our
room
to
check
everything
out
and
a
kind
member
of
the
staff
helped
clean
out
the
wounds
and
remove
the
small
pieces
of
glass
in
my
skin.
They
did
change
our
room
and
offered
medical
service,
but
the
other
room
had
the
same
issue
where
the
bathroom
door
got
stuck
(talking
to
other
friends
that
stayed
at
the
hotel
they
mentioned
their
doors
had
the
same
issue
and
that
they
also
were
afraid
of
using
them,
so
they
left
them
fully
open).
As
a
cherry
on
top
a
member
of
the
staff
said
to
us
that
“we
didn’t
have
to
worry,
they
wouldn’t
make
any
charges
for
the
door”
as
if
I
intentionally
wanted
to
hurt
myself
with
it…
I
will
give
a
two
star
for
service,
because
the
staff
member
that
took
care
of
my
wounds
was
very
attentive
and
kind,
but
I
came
back
home
very
disappointed
with
the
GHL