(Translated by Google) Hello Being a rugby player very attached to your brand, I take the liberty of leaving you a comment concerning my purchase at the Annecy store. In a few words, I chose a hooded jacket which unfortunately had a small defect in the zipper. I therefore allow myself in view of the quality of your services to return to the shop to exchange it. A saleswoman named Anne, received in the worst possible way. That I should accept the seam defect!!! Or leave with the voucher. We have reached an agreement after several surprising disrespectful and unprofessional exchanges. We thank the kindness and gentleness of his colleague. (Original) Bonjour Étant un rugbyman très attaché à votre marque je me permets de vous laisser un commentaire concernant mon achat à la boutique d Annecy. En quelques mots ,je choisis une veste capuche qui malheureusement présentait un petit défaut au niveau de la fermeture éclair.Je me permets donc au regard de la qualité de vos services de retourner à la boutique pour l échanger .Une vendeuse prénommée Anne ,nous a reçu au plus mal.nous prenant de haut ,haussant le ton,me faisant comprendre que je ne devais pas être le type de client attendu ici. Que je devrais accepter le défaut de couture !!! Ou repartir avec le bon d achat .nous avons trouvé un accord après plusieurs échanges surprenants irrespectueux et non professionnels.Nous remercions la bienveillance et la douceur de sa collègue .

Let the blonde saleswoman come down from her pedestal; it's not Prada but Eden Park. Let him know that the general conditions of sale are the same for all customers and not at his discretion or at the customer's discretion 😉

A pleasure to buy in this store, a smiling saleswoman with a little singing accent, patient, good advice, well done Madam, looking forward to returning 👌

(Translated by Google) The more the years pass, the more the service and the seriousness of this shop decrease! Nobody answers the phone, continuous hours posted on Google but presenting in store at 1 p.m., large poster stuck on the window indicating a closing from 12:30 p.m. to 2 p.m.... (Original) Plus les années passe, plus le service et le sérieux de cette boutique baisse ! Personne ne répond au téléphone, horaires continus affichés sur Google mais en ce présentant en boutique à 13h, grosse affiche collée sur la vitrine indiquant une fermeture de 12h30 à 14h ...

(Translated by Google) The shop is well kept, a friendly atmosphere reigns inside it, the products are of high quality. the most important thing remains the quality of service of the team in place. I highly recommend this store (Original) La boutique est bien tenue une ambiance conviviale règne à l intérieur de celle ci ,les produits sont de qualités. l plus important reste la qualité de service de l équipe en poste. Je recommande vivement ce magasin

good location to park in it

Deplorable welcome, friendliness at half mast. Another Annecy business not accessible to people with reduced mobility, which the staff couldn't care less about. Walking on the sidewalk obviously doesn't bother anyone, it's become the rule... Pfff... the 2005 law, do you know it?

I recently went to Eden Park Annecy to buy a birthday present for my son unfortunately the jacket was too small so I went back to Eden Park to make the exchange the saleswoman told me he didn't have one in the size ask but one in Grenoble the headquarters refused to send me the jacket from Grenoble under the pretext that it was impossible so I had to go to Grenoble to get my jacket It’s scandalous I don’t advise anyone to go to Hélène Parc Annecy service

Icy welcome, as soon as we entered the shop the saleswoman made us understand that we should not enter with several people because there is a counter at the entrance, what she did not know was that we were regular customers of the store but from now on we will buy our Eden Park elsewhere.

A large selection of clothing, a friendly welcome from a competent person with good advice.

I went there on Saturday March 18, 2023, I had to buy clothes to get "dressed" for a wedding. It's not easy for a rugby front row to find classy clothes that fit well. I must say that this brand is made for all body types and I had little doubt that it would look good on that side. Beyond that, I was really well listened to and well advised by the lady in the store, who supported me in my thoughts and allowed me to complete my outfit with beautiful pants, a beautiful belt and a jacket . It's not easy to make a decision for somewhat expensive clothing, when you're alone and don't know much about clothing, so I was delighted with our discussions and his support. When I travel to Annecy, I will return there with pleasure, without a doubt.

(Translated by Google) Store very well stocked and well received by the very friendly staff (Original) Magasin très bien achalandé et bien accueilli par le personnel très sympathique

Très beau magasin. J'adore cette marque. Vendeuse sympathique.

Accueil agréable et bons conseils.

(Translated by Google) Warm welcome, with a little coffee! Very attentive, taking care of the customer. I recommend... let yourself be guided by the good advice... (Original) Accueil chaleureux, avec petit café ! Très l’écoute, aux petits soins du client. Je recommande … laissez-vous guider pas les bons conseils …

(Translated by Google) Nice shopping moment this morning with the family! Excellent welcome and seller of very good advice! (Original) Moment shoping sympa ce matin en famillle! Excellent accueil et vendeuse de tres bon conseil!

Une jolie boutique, un peu vide mais toutefois je trouve un article original pour faire un cadeau. Je demande à la vendeuse si il est soldé, NON! Dommage... je l'achète et le soir, pour avoir plus d'information sur ledit article, je me rends sur eden-park.com et je m'aperçois que le prix est soldées -40%. Je suis dégoutée! Petit conseil: achetez en ligne vous serez gagnant et peut-être que la boutique d'Annecy révisera sa politique de vente en se calquant à Eden-Park

Hello Saturday September 16, 2023 we went to my EDEN PARK ANNECY store and had to wait for the saleswoman to finish her personal telephone conversation before she came to see us. We had to do the research ourselves for the clothes I wanted and to close it all we bought 3 polo shirts and a shirt all put in a bag without folding. Let's not talk about the wrinkled shirt. Since we did not want to argue because there were other customers, but given the total paid we left. but I think this is the first and last time I will come to make purchases in this business. It’s sad to be received like this.

The team is really very professional, and gives very good advice. Very well received.