The Hearing Loss Clinic image

The Hearing Loss Clinic

Audiologist Hearing aid store Hearing aid repair service

One of the Top rateds in Creston


Address

1000 Northwest Blvd #13A, Creston, BC V0B 1G0, Canada

Website

hearingloss.ca

Contact

+1 250-428-2663

Rating on Google Maps

5.00 (102 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9 am to 4:30 pm
  • Wednesday: 9 am to 4:30 pm
  • Thursday: 9 am to 4:30 pm
  • Friday: 9 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 9 am to 4:30 pm

Featured Reviews


Frequently mentioned in reviews: hearing (12) Kena (11) clinic (10) Anisha (9) friendly (7) time (7) service (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Mark E. 1 year ago on Google
    Excellent service. Kind and friendly. All procedures and results were carefully explained and all questions answered. I highly recommend this business for any hearing issues.

  • 5/5 Crystal H. 1 year ago on Google
    What a pleasure it was getting to come here. Kena is such a delight, so friendly, kind and funny. Anisha was as well, I loved how she explained everything she was doing or going to do, and was nice and gentle. Kena accommodated my short notice need(want) to have my appointment rescheduled and saved me from a day of no sleep. Thank you to you both for such a wonderful experience.

  • 5/5 Michelle L. 1 year ago on Google
    Creston Hearing Clinic went above and beyond for me today and exceeded my expectations! The receptionist, Kena, was so caring and helpful, and the person conducting the hearing test took the time to explain each step and the results of the test to ensure I was comfortable and understood everything. What a great experience!

  • 5/5 Rizalie Jane C. 1 year ago on Google
    I love this place, friendly staff. All smiles all the time you come in to the door. Keep up the good work

  • 5/5 Eli W. 1 year ago on Google
    Kena at the hearing loss clinic was able to help me out with my hearing aid issues an was super helpful! Would recommend any family or friends to this location.

  • 5/5 Arleigh M. 1 year ago on Google
    It’s a pleasure dealing with the Hearing Loss Clinic in Creston, BC. Always a warm reception and very knowledgeable staff to welcome you and assist you. Thank you Hearing Loss Clinic! Ps. Coffee is great.

  • 5/5 Graham H. 1 year ago on Google
    Very professional and caring environment. Took time and answered all of my questions. Would highly recommend this clinic!

  • 5/5 Nathel C. 1 year ago on Google
    So happy for the lovely reception I got at the clinic. They gave me all the information and help I was looking for. Kena has been most helpful and has made me feel cared for.

  • 5/5 Chelsea G. 4 months ago on Google
    I went in to the clinic to make an appointment for a hearing test for my son. Such a clean and tidy office. Love the festive decorating. Kena was amazing and set us up with an appointment right away. Very pleasant and professional. She was great with my son. We are excited to see her next week.

  • 5/5 MJ 5 months ago on Google
    I have enjoyed my experience at this clinic very much. I always feel welcomed and cared about by Kena, coffee offered. Anisha is an experienced hearing technician, very kind, easy to talk with and thorough. She immediately knew how to tweak the aids on my second visit for better comfort and optimal hearing to my prescription. I am very impressed by the Starkey Genesis AI product.

  • 5/5 Rory & Lynda S. 5 months ago on Google
    Since being fitted for my Genesis AI 24 hearing aides from Starkey, I am so pleased with how much more am able to hear and enjoy. Anisha and Kenna have been extremely accommodating and helpful throughout the process of hearing testing to final fitting. They have helped me in obtaining my insurance coverage and reimbursement and if anything needs tweaking, I've never had to wait but received help immediately. Anisha is not only professional but also very empathetic, patient and understanding of the adjustment process clients undergo when becoming acquainted with their new devices. Anisha embraces keeping up with the evolving technologies and encourages me to use my Genesis AI 24 aides to their fullest potential. There are so many cutting edge features to these Starkey aides and she takes the time to go through each feature with me and ensure I have a working knowledge of them prior to leaving the clinic. My experiences with Kenna are also really positive and watching her with other clients shows her desire to provide the best client care to all who walk through the door. I am so very thankful we have these two individuals available to us in the Creston Valley.

  • 5/5 Robin Mc E. 5 months ago on Google
    Its always a pleasure to come to this clinic Kena and Anisha are so friendly and helpful and go out of their way to make sure that I'm happy with the service. Reminds me of the service I got in Cranbrook hearing from Gerry and Patti.

  • 5/5 Steve T. 7 months ago on Google
    I highly recommend this clinic for what they’re doing is for the best interest of their clients. Very accommodating friendly. Always had a good time with Kena she’s very happy to see me every time I visit,. Anisha is very good and she knows well of what she’s doing very gentle. Thank you guys for doing such an amazing excellent service💕

  • 5/5 john k. 4 months ago on Google
    The service, appointment times, friendly atmosphere and hearing techs were awesome. Very knowledgeable and professional. Thanks again to a life of hearing.

  • 5/5 Brianna B. 7 months ago on Google
    I loveeeeee coming in this clinic. I had so much fun talking with Kena. She has a beautiful happy soul, happy spirit. Makes the customers laugh and smile all the time. And Anisha is jus a very gentle soul and very calm polite and very friendly. Keep up the good works guys. Thanks for make a difference, make people laugh and make us feel at home. Godbless

  • 5/5 Bea “Bee.” H. 4 months ago on Google
    Would recommend this clinic, very good service. Kena was sweet and made me feel at home, Anisha was kind and made sure to explain everything to me. Very good experience, thank you! :)


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