Supposedly it is the best hotel in Cuba, especially in Havana. When I booked an already expensive room, it turned out that there is no transfer service from the airport. Even if you pay. The opposite is stated on the website of the hotel offered externally by the Melia group. So I booked a suite for about $330 a night. Three nights at the beginning of my trip, three more nights at the end after 14 days. So six nights. Again I tried to book a transfer. As I found out from an employee, a transfer in this price range is always included, even free of charge. But that was turned down by the reservations department because they had to book minimum nights in suites. These happen to be 4 consecutive nights. My 6 nights were not connected. I found out later that because they don't have a car or driver, they don't follow the global company's website. They also forgot to tell me that in this booking class I can use certain benefits free of charge (like a club area where you can get drinks and snacks). So I paid for everything separately during the first stay. On the second stay, this part of the booking was explained to me. That was contractual. The suite consisted of two rooms with two bathrooms joined together. I was very happy with that. Likewise with the cleaning of the already aging building and its no longer very new or beautiful furniture. Due to the lack of food, they could not bring me a pizza. They have already delivered 11 pizzas. More were not possible that day. If you want to drink a glass of wine, you get the house brand, the smell of which alone is like vinegar. Otherwise you have to order another wine. There was only one Chardonnay, bottle-only, priced at $75. I didn't take that. Due to the very grueling stay I ordered the bottle after all. I was informed that the bottle had been sold. I was offered another white wine for $60 and delivered to the suite. All my attempts to meet the director have been thwarted. You didn't want that. Apologies were made for any inconvenience, but nothing was ever changed. Later I was referred to a car rental company because the hotel itself does not have one and does not work with anyone. In this respect, this offer on the website is also fake. In the car rental on the property of a lower class neighboring hotel, I was offered a vehicle in front of the sales booth. Condition: $600 as a gift to book a small vehicle for $600. Virtually nothing works without bribery or payment of money. During the second stay the situation improved. There wasn't a lot to eat, but there was always enough. I was able to use the club facilities, so I could drink coffee, etc. The staff in the separate breakfast and club area was very friendly, plentiful and helpful. This area also has a separate check-in that works very well. The staff at the general reception in the hotel lobby, on the other hand, are consistently unfriendly, never smile and consistently turn you away. For six nights, the room cost was around $1,800 or a little more. This is only justified by the size of the room (suite), in no case by the service, benefits, let alone the location in the diplomatic district. A cheap coffee machine was offered, but no coffee, no coffee spoon. Just two teabags of a tea that tasted like nothing. I'm glad I travel with my own tea. Food is of the simplest nature. The pictures show a meal, the suite's doorway and its condition, or the "bar". Mini bar was not offered. You have to constantly pay 25 euros for a taxi to get into town. Four times a day, 100 euros are quickly gone. Since I found the first three days really annoying and a strain, I can't advise anyone to book this hotel at such a price, but rather accept the problems and stay cheaper and more central. This hotel is a disgrace for the Melia group, although it's not a luxury class anyway. More Spanish or South American tourists are probably approached here, and the majority of airline staff live here.

My wife and I spent a long weekend in Havana to celebrate our 30 year anniversary. I reserved a Level suite and was pleasantly surprised. The room is huge with 2 full bathrooms and a desk should one want to work. This suite included access to the bistro on the 9th floor where breakfast, finger food and a few drinks are included (at no additional cost). The pool hours are from 10 a.m. to 6 p.m. which is a bit restrictive. Also, bring your credit card or cash if you plan to order drinks from the pool bar as it's impossible to charge it to your room ?!? (reason unknown). Only one of the pools was open but the crowd was small enough to make it OK. Make sure to reserve ahead of time for the spa. It was full when I tried but I went to Vida Spa 5 minutes away and it was great. We truly enjoyed our stay and would definitely go back there next time we go to Havana. The staff was very kind and helpful. The concierge service is second to none. Alberto and Joel were extremely helpful.

The Hotel Meliá Habana is a five-star hotel located in the exclusive Miramar neighborhood of Havana, Cuba. While it boasts excellent service and facilities, it is situated a bit far from the city center, making it a less than ideal location for those looking to explore the city's most popular attractions. The hotel's exterior is grand and imposing, with a modern design that stands out from the surrounding buildings. However, once you step inside, you will notice that the decor is somewhat dated, with a 90s vibe that may not appeal to all guests. The lobby is spacious and bright, with large windows that let in plenty of natural light. The staff is friendly and welcoming, and you can expect a warm greeting upon arrival. The rooms at the Hotel Meliá Habana are spacious and comfortable, with plenty of natural light and modern amenities. However, the decor is once again dated, with beige walls and patterned carpeting that may not be to everyone's taste. The beds are comfortable, and you can expect a good night's sleep thanks to the soundproof windows that block out any noise from the street. One of the most significant downsides to the Hotel Meliá Habana is its location. It is situated a bit far from the city center, meaning that it can take some time to get to the most popular attractions. While there is a shuttle service available to take you to Old Havana, it only runs a few times a day, and you may find that you need to take a taxi to get around. This can add up quickly, making the hotel an expensive option for those looking to explore the city. On the plus side, the hotel offers excellent service, with friendly and attentive staff who go out of their way to make your stay as comfortable as possible. The restaurants on site are also top-notch, with a range of options to suit all tastes. The buffet breakfast is particularly impressive, with a wide selection of hot and cold dishes to choose from. The hotel's facilities are also impressive, with a large outdoor pool and a well-equipped gym for those looking to stay active during their stay. The spa offers a range of treatments, including massages and facials, and there is also a beauty salon on site. In conclusion, while the Hotel Meliá Habana is a fantastic hotel with great service and facilities, its location is a significant drawback. If you don't mind being a bit far from the city center and are willing to pay for taxis or use the hotel's shuttle service, then it could be an excellent option. However, if you are looking to be in the heart of the action, then you may want to consider other options. Overall, if you value great service and facilities over location, then the Hotel Meliá Habana could be a great choice for your stay in Havana.

It is a nice hotel with very kind staff. It's little far from the city center,but there is a shuttle to center all the time. Breakfast is so nice with tropical fruit. Thank you very much🙏

Stayed here many times over the last couple of years. Definitely one of the best hotels in Havana and has a very all-inclusive feel to it. Keep in mind that you’re in Cuba, so a 5 Star here is more like a 4 star in North America. The WiFi is a little annoying to log onto each time and it can only be used on one device at a time. If you don’t use it for 5 mins, it automatically logs you out. The gym is decent. You feel like you’re in the 80s but it has all the basic equipment for a good workout. Pool area is also really good and big. The food is OK. Breakfast is really good with lots of options. Rooms are good quality as well. The beds are kind of firm but I like it like that. There’s 2 tennis courts in the back and there’s coaches there who’ll play or teach you for quite cheap ($10 US). You can find them in the gym area or inquire there to book a lesson.

I could not stay here when I was living in Cuba. You have to be from another country to be able to enjoy this place that the Cuban people is not allowed to enjoy. All proceeds from this Hotel go to abuse the Cuban people. Do Not Stay Here!

Terrible place. The hotel service is a major disappointment. After i checked in and got my room. they never sent my luggage to my room. After a whole 2 hours of waiting, I had to go downstairs and grab my luggage. It's just a bad place.

This place was amazing. Couldn’t imagine being at a better hotel with a bar right next to the ocean.

(Translated by Google) I can't say anything concrete because all hotel services were closed due to COVID. The room was well kept, spacious and comfortable. I can't comment on anything else. (Original) No puedo decir nada concreto porque estaban cerrados todos los servicios del hotel debido al COVID. La habitación estaba bien cuidada y era amplia y cómoda. No puedo opinar de nada más.

Nice hotel in general. Rooms are spacious, wide big bed with TV. The only cons would be the location, that is a bit far from downtown Havana. Helpful staff and can speak English. Breakfast is good with a wide variety of things to eat. Overall nice and clean hotel. Would recommend it.

(Translated by Google) It is always an honor for me to be a guest in such a beautiful hotel. Everything is really right here. Best service, first-class staff and the most beautiful pool area with outdoor area from all over Cuba. I am looking forward to meet you again. Of course again with you in The Level. 👍👍👍👍👍👍👍👍👍👍 (Original) Es ist mir immer eine Ehre, in so einem wunderschönen Hotel, Gast zu sein. Hie stimmt wirklich alles. Bester Service, Erstklassiges Personal und die schönsten Poolanlage mit Aussengelände von ganz Kuba. Freue mich auf ein Wiedersehen. Natürlich wieder bei Euch in dem The Level. 👍👍👍👍👍👍👍👍👍👍

Both good and bad. The good: Room cleanliness, spacious hotel, big pool. The bad: Restaurants are under stocked, more so than any other restaurant outside the hotel. Service at restaurants is very bad. The staff has a terrible attitude, are extremely slow to take your order, won’t follow up, food takes a long time, even when not busy, paying the bill takes forever. Food overall is below average, don’t be fooled by the beautiful picture online. Maybe a few years ago it was the best, that’s not the case today. DONT CONSIDER ANY OF THE TWO RESTAURANTS, DINE OUT. The pool is big and beautiful but under maintained, green mold everywhere.

What a disastrous meal. Total joke. Abysmal service and shabby food. Two hours to bring us food with the disinterested waiter showing up every 20 mins to tell us that they had ran out of some dish and then an hour later the same dish was served to the table next to us who arrived after us. Total shambles. Nightmare. Do not go there if you can avoid it.

Good hotel with good size rooms and bathroom. Overall clean rooms and amenities. Took a while to check in and wasn't much direction on where the restaurants were etc. Beautiful swimming pool that catches the Sun in the morning.

Visited the Italian restaurant during my stay in havana. Great atmosphere, food and amazing, friendly, and very accommodating staff. Can’t say enough about how great our experience was. Highly recommend whether you are staying on site or not.

It was a great experience! We were in our honeymoon…staff, room, location are perfect! They make us feel comfortable and happy. If we ever visit again Havana we seriously choose Melia Havana for our stay! Thank you very much for creating such unforgettable moments to us! ❤️

Located on the sea shore, a somewhat old but very well kept building with large halls giving the feeling of openness, this hotel is good! Great breakfast, excellent views, very friendly and well trained staff are some of the good things. Two areas where this hotel needs to work more is the system of payment (only CC and no cash), and quality of rooms. Overall recommended 👍.

This is the nicest place to stay in Havana. People are very nice!!! Friendly individuals and professionalism all over the place. I will definitely recommend this hotel to everyone who likes good food and relaxing environment!!!!

I had a great meal and awesome experience at the Italian restaurant. Rigoberto was great and made our experience better! 10/10 recommend.

Everything was perfect. I have been staying at this hotel every time I go to Cuba every three months all those bad reviews I don’t know what are they talking about, you get what you pay for ,if you want to get better service and better everything pay for it ,I stay at the level Floor 7,8,9 I Have no complaints they treat me like royalty. The service is great and the breakfast buffet is the best all you can drink beer all day and snacks. Plus if you are going to stay the whole day in your room with your Jinetera of course, their restaurants are not the best, but there’s a lot of good restaurants and the surroundings of the hotel with very good food and service. There is a lot to enjoy otherwise forget about your Jinetera and go to Dominican republic or Mexico or Hawaii.

Very good hotel overall, especially the Japanese restaurants service and food. Muchas Gracias: Alba, Massiel, Michel, Livan, Ariel y Razmil for your great attention!

On June 17, 2023 I enjoyed the most peaceful and relaxing 15 days vacation at The Hotel Melia Habana. Excellent experience!!! Super nice costume service.. Excellent breakfast buffet 😋 definitely I highly recommend this hotel 🏨 Thank you 😊 see you soon Like

Beautiful place, great breakfast included, gym available, great pools and scenery, would have preferred a more central location but free bus available to take you to city/park central. Hotel beachfront but rocky shore.

Very nice hotel. Casa del habano inside. Large pool. Very nice lounge area , restaurant and souvenir store also here. Outside dining area as well.

(Translated by Google) Very nice hotel with nice spacious rooms. Close to the Malecon and city center and catered meals (Original) Heel fijn hotel met mooie ruime kamers. Dicht bij de Malecon en stadscentrum en verzorgde maaltijden

Nobody told me I should pay for the drinks in the room minibar. I had to return after check out to pay it. Is a quiet hotel. I like it

(Translated by Google) Great service (Original) Buen servicio

(Translated by Google) Good attention (Original) Buena atención

(Translated by Google) It is a hotel worthy of its five stars, a service of the best quality, impeccable customer service, no complaints, the food in the restaurants, both the Italian "Scala" and the cafeteria "El Bosque", it is spectacular to congratulate the chef Miguel Ángel and the waiter Yoire for their good attention. The breakfast provided by the hotel is unbeatable and the rooms are a dream. In general it is a magnificent hotel, I believe without a doubt that it was the best choice for my honeymoon. (Original) Es un hotel merecedor de sus cinco estrellas, un servicio de la mejor calidad, la atención al cliente impecable, sin quejas, la comida de los restaurantes, tanto el italiano "Scala" como la cafetería "El bosque" , es espectacular felicitar al chef Miguel Ángel y al mozo Yoire por su buena atención. El desayuno que brinda el hotel es inmejorable y las habitaciones son un sueño. En general es un magnífico hotel, creo sin dudas que fue la mejor elección para pasar mi luna de miel.

(Translated by Google) Everything (Original) Todo

(Translated by Google) Great hotel. Sea and pool view. There are many different restaurants in the lobby, where everyone can find something for themselves. Rooms at a very high level. I would highly recommend! (Original) Super hotel. Widok na morze i basen. W lobby dużo różnych restauracji, w których każdy znajdzie coś dla siebie. Pokoje na bardzo wysokim poziomie. Gorąco polecam!

I've been there when the Hotel was opened, it keeps some charm, however, it has definitely changed.

(Translated by Google) Impressed (Original) Beeindruckt

(Translated by Google) I worked many years in it. (Original) Trabaje muchos año, en el.

View from hotel is amazing, you can sit at hotel room balcony and enjoy the view of coastline, hotel is big and spacious room, but a bit date and need improve for maintenance.

It's a lovely hotel, and the stuff is extremely friendly, the only problem it's that you have to wait at least 1 hour sometimes for check in and get your key. After that the hotel is amazing.

I love this hotel, the workers are very friendly. The service is wonderful, we feel very comfortable and we will repeat without a doubt. Thanks !!!

I love the amenities. You can enjoy a good breakfast, beautiful pool, friendly service and multiple settings for your enjoyment throughout the hotel. I give 4 stars because my room floor was not as clean as I like. After walking around in the room my feet were dirty.

Amazing hotel. Food, drinks, service, everything is much better than anything else on the island. Our vacation would have heen ruïnes with this hotel. A gem in the dessert

The room's a big, the hotel is situated next to the ocean, beautiful view out side the balcony

The pool and the scene of the rooms are beautiful. Meals are not bad.

Amazing place to stay with your family and friends. Great service. Highly recommend to everyone.

Nice and clean is one of the best deal you can get in Havana although not very near to the city center.(10 minutes by taxi) Not really cheap but comfortable.

Service received in the Italian Restaurant from the lady Denisel was superb. She was polite and friendly and made sure we were having a good time!!! She was brilliant and the best staff member we met during our stay!

Very good daikiri on a swimming bar (with Santiago rhum, the must) free shuttle, the last one at 20h allows to go to Fabrica de Arte Cubana in 10 minutes. return on foot in 45 minutes after the concerts by the embassies avenue (the most secure of the Havana, no stress

Excellent experience!!! Super nice costume service.. Excellent breakfast buffet 😋 definitely I recommend this hotel 🏨 thank you 😊 see you soon

Denisel at the La Scala restaurant was a delight, very courteous and nothing was too much trouble. Great service with a smile, Thank you!

It’s a 3 star hotel at best. Very old. Poor Wi-Fi. Only 2 Elevators of 4 working. I’ll not come again.

We stayed at this hotel on June for our honeymoon, and I want to say thank you to Madelaine and the manager on duty the day we arrived. They made sure our stay was very pleasant. I also have to say every time we went for breakfast the cook on duty was such a sweetheart. Always had a smile and eager to interact with the guests. The only negative thing I have to say is I really don’t like how security harrasses guest, if the hotel wants to keep track of who’s staying and who’s not they should try a different system perhaps. Other than that everything was amazing.

Location is excellent you get to spend thd evening at the beach which is at the walkable distance. The food is at the restaurant is delicious. The rooms aren't expensive if you are here to have really relaxing vacation.

Hotel Melia Habana nice place to visit the amazing view and the pool. I loved it's

This is a good hotel for a first time in Havana. Clean, safe, good food. The place is not cheap but the standards are good. Check in is very strict for 3:00 pm. The room is comfortable and with good services. Internet worked decently around the hotel. There are various restaurants in the property with good food. Remember to bring European adaptors to connect your devices, in case you come from USA, Canada, Latin America or UK for example. If you did not bring yours they have available in the business center but you need to leave a deposit. The beach and the pool area are beautiful. If you want to go to the city center you will need a taxi, but the hotel also has a free shuttle.

(Translated by Google) ATTENTION to the nefarious customer I am a regular at Melia hotels and they had never treated me like that. I get the worst room in the hotel the concierge tells me to speak at reception that they are fixing rooms and they say they are full that if I want a superior if they have left but they are more expensive. Outrageous. I come 6 nights from Melia Buenavista and everything has been great that I regret my trip to Cuba (Original) ATENCION al cliente nefasta soy asiduo a hoteles Melia y nunca me habían tratado así. Me dan la peor habitación del hotel el conserje me dice que hable en recepción que están arreglando habitaciones y ellas dicen que están al completo que si quiero una superior si les quedan pero son más caras. Indignante. Vengo 6 noches del Melia Buenavista y todo a sido genial que pena que empañe mi viaje por Cuba

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(Translated by Google) A very magnificent hotel, really So beautiful, very beautiful (Original) Çok ihtişamlı bir otel gerçekten O kadar güzel ki çok güzel

(Translated by Google) Surprised for good with the hotel chain throughout the island, excellent hotels and this one is not far behind. Bars and gastronomy of superior quality, good swimming pool. Experience cat THE LEVEL (Original) Sorprendido para bien con la cadena hotelera en toda la isla, excelentes hoteles y este no queda atras. Bares y gastronomía de calidad superior, buena piscina. Experimentar cat THE LEVEL

(Translated by Google) I loved everything about this 5 star hotel a beauty (Original) Me encanto todo de este hotel 5 estrellas una belleza

(Translated by Google) Room with good bed and sea views Restaurants and bars excellent (Original) Huoneessa hyvä sänky ja näköala merelle Ravintolat ja baarit erinomaisia

(Translated by Google) Very nice hotel (Original) Heel fijn hotel

(Translated by Google) I loved the waste of space in all its facilities. Large rooms, equal bathrooms, terraces equipped with tables and chairs. Many green spaces. The attentive and very friendly staff provides a good service to their customers. The breakfasts are designed for all expenses with an unbeatable variety of sweet, salty, fruit and salads, natural juices ... (Original) Me encantó por el derroche de espacio en todas sus instalaciones. Las habitaciones grandes, los baños igual, terrazas equipadas con mesas y sillas. Muchos espacios verdes. El personal atento y muy amable presta un buen servicio a sus clientes. Los desayunos están pensados para todos los gastos con una variedad inmejorable de dulce, salado, frutas y ensaladas, jugos naturales...

(Translated by Google) Very comfortable, clean, beautiful and comfortable (Original) Muy comodo, limpio, bonito y confortable

Really nice! Great WiFi and good food

(Translated by Google) Nice ... but a lot of noise .. (Original) Bonzinho... mas muito barulho..

(Translated by Google) Like all Melia hotels, this one in Havana is also very good. The suites, although comfortable, have old installations. It is a mix of modern, common facilities, very beautiful, and rooms, old. Despite this, it does not harm the whole as a whole. It has a beautiful puscina, excellent breakfast. Two restaurants with good options, bar, cigar shop and excellent service. Disabled gym and sauna. I recommend. (Original) Como todo hotel da rede Melia, este em Havana também é muito bom. As suites, apesar de confortáveis, possuem instalacões antigas. É um misto de moderno, instalacões comuns, muito bonitas, e quartos, antigas. Apesar disto, nāo prejudica o conjunto como todo. Possui uma linda puscina, excelente café da manhã. Dois restaurantes com boas opções, bar, charutaria e excelente atendimento. Academia e sauna deficiente. Recomendo.

(Translated by Google) Delighted with the hotel and the wonderful city of Havana! I will come back 😍 (Original) Encantada con el hotel y con la maravillosa ciudad de la habana!!! Volveré 😍

(Translated by Google) Great hotel worthy of its category. Breakfast buffet tremendously varied of great quality. Excellent service in all restaurants, reception and cafeteria. WIFI in all rooms. POOL spectacular, very nice, overlooking the sea and bar counter. Hotel on the seafront (I say sea because the beach is stone where the bathroom is not suitable). There are 220V PLUGS with Spanish plug in all rooms (do not complicate yourself wearing adapters). The worst thing about the hotel is the distance to the city center, but the hotel shuttle bus asks for transfers. (Original) Gran hotel digno de su categoría. Desayuno buffet tremendamente variado de gran calidad. Excelente servicio en todos los restaurantes, recepción y cafetería. WIFI en todas las habitaciones. PISCINA espectacular, muy agradable, con vistas al mar y barra de bar. Hotel en primera línea de mar (digo mar porque la playa es de piedra donde el baño es no apto). Hay ENCHUFES de 220 v con clavija española en todas las habitaciones (no te compliques llevando adaptadores). Lo peor del hotel es la distancia al centro de la ciudad, pero el bus transfer del hotel te soliciona los traslados.

(Translated by Google) Very nice hotel (Original) Muy bonito hotel

(Translated by Google) My friend was the one who fell silent in your elevator, it is very serious in Calixto and no one from the hotel has gone there to see how you are going to take responsibility for this accident due to lack of maintenance (Original) Mi amigo fue el que se callo en el elevador de ustedes, está gravísimo en el Calixto y por ahí no ha ido nadie del hotel a ver cómo sigue ustedes van a Sumir su responsabilidad por este accidente por falta de mantenimiento

(Translated by Google) Very good service. Although the food is not good (Original) Muy buen servicio. Aunque la comida no está buena

(Translated by Google) It is a wonderful place, beautiful view, a luxurious hotel with super large rooms and all services, with super friendly staff who are willing to respond to your needs. We went to the ground floor pizzeria and enjoyed the place. You have a free shuttle service to the historic center. Highly recommended!!! (Original) Es un lugar maravilloso, hermosa vista, un hotel de lujoso con habitaciones súper grandes y todos los servicios, con personal súper amables que están dispuestos a responder a tus necesidades. Fuimos a la pizzería de planta baja y disfrutamos del lugar. Tenes un servicio de transporte gratuito al casco histórico. Muy recomendado!!!

(Translated by Google) Beautiful (Original) Precioso

(Translated by Google) I was here once. The staff is super nice. The guests are warmly welcomed and you can make friends with them. Breakfast and food great. But there is a lot of unnecessary luxury. The location is a bit far from the center. Since the taxi fees are high, it is inconvenient for people who drive into the city more often. Visitors can only be received in the hotel lobby. (Original) Ich war einmal hier. Die Personal ist super nett. Die Gäste werden herzlich empfangen und man kann sich mit den befreunden. Frühstück und Essen toll. Es gibt aber viel unnötigen Luxus. Die Lage ist etwas weit vom Zentrum. Da die Taxigebühren hoch sind, ist es für Leute, die öfter in die Stadt fahren, ungünstig. Besuch darf man nur im Hotellobby empfangen.

(Translated by Google) Very nice hotel. Spacious and comfortable room. Services: gym, swimming pool, restaurants, snack bar ... Only downside: the wifi is not at the top: access for one device at a time ... connection identifiers to enter each time ... (Original) Tres bel hôtel. Chambre spacieuse et confortable. Services : salle de sport, piscine, restaurants, snack... Seul bémol : le wifi n'est pas au top : accés pour un seul appareil à la fois... identifiants de connexion à entrer à chaque fois...

(Translated by Google) The best in service !!!!!!! my wife was treated as queen greetings to July (Original) Lo mejor en servicio!!!!!!!a mi esposa le la atendieron como reina saludos a julio

Order the "Level".

(Translated by Google) Hotel meeting Western criteria.Allincl. the closest eateries are a taxi ride away.The pool area is really the only entertainment. (Original) Länsimaiset kriteerit täyttävä hotelli.Allincl. mahdollisuutta ei ole.Lähimmät ruokapaikat taksimatkan päässä.Allasalue on oikeastaan ainoa viihdyke.

Very nice hotel and around..

(Translated by Google) Did not like (Original) No gusto

It was an excellent experience as of Joel, staff next to reception who helps above and beyond. He arranged and helped us to plan our trip when our tour guide did not show up. Hence, as of him, we did not waste a day there, he made it a productive and amazing. I will definitely recommend and refer to other my known to stay at the hotel. Other staff members are respectful and we feel safe.

(Translated by Google) Hotel under renovation (Original) Hotel en reformas

(Translated by Google) It is something truly curious and that is why I want to draw attention to what happened. I have been a customer of this hotel for many years. When I'm not staying, I usually visit him frequently. Last week just inaugurating the opening of the outdoor bar (after the opening of Havana) I was his first customer to consume in that same outdoor bar. I often visit this bar to watch football matches with friends and family (consuming high-value drinks). In previous matches they used to charge 10 cuc (cover). Yesterday he visited the establishment and they told me that if I want to see the game this Saturday (24 Oct) Madrid & Barcelona; I would have to pay 15 cuc per person including 2 drinks, game time at 10 am. The day I visit the store just opening as I mentioned before, the employees tell me that they were encouraging customers to visit them and were encouraging their stores to return to normal and with the influx of customers that a business of this height needs. My question is simple, are you really trying to keep customers with these prices? Is this cover necessary in the situation that all businesses are living in Havana and with the competition that exists? Of course my opinion of this hotel has changed. Maybe I won't even visit him again. Of course, my comments to acquaintances in Havana would be very different in this case. (Original) Es algo verdaderamente curioso y es por eso que quiero llamar la atención de lo sucedido. Soy cliente desde muchos años de este hotel. Cuando no estoy hospedado suelo visitarlo igualmente con frecuencia. La semana pasada justo inaugurando la apertura del bar exterior ( después de la apertura de la Habana) fui su primer cliente en consumir en ese mismo bar exterior. Con frecuencia suelo visitar este bar para con amigos y familiares ver los partidos de fútbol ( realizando consumiciones de importes elevados ). En partidos anteriores solían cobrar 10 cuc ( cover ). En el día de ayer visitó el establecimiento y me comentan que si quiero ver el partido de este sábado ( día 24 Oct) Madrid & Barcelona; tendría que pagar 15 cuc por persona incluyendo 2 consumiciones, hora del partido 10h de la mañana. El día que visite el local recién abriendo como comenté antes, me dicen los empleados que estaban fomentando que los clientes les visiten y estaban animando a que sus locales volvieran a la normalidad y con la afluencia que clientes que necesita un negocio de esta altura. Mi pregunta es sencilla, verdaderamente intentan conservar clientes con estos precios? Es necesario este cover en la situación que es están viviendo todos los negocios en la habana y con la competencia que existe ? Por supuesto que ya mi opinión sobre este hotel a cambiado. Ya quizas ni vuelva a visitarlo. Claro está que mis comentarios a conocidos de la Habana sería en este caso bien diferente.

Friendly service, this hotel has a lot of space and a big pool for entertainment. Room is big and cozy, but lacks of a table in case of sitting to use your laptop.. TV at room is very tricky to make it work.. Nice view of sunsets at 19:49 looking towards the coast..but be aware that there are a lots of mosquitos ar the pool, restaurant at that time.. Breakfast is served ar 07:00 but you may go to hotels cafe as early alternative just in case. Bring your 220V adapter and possibly a PDU, there are not many power outlet available in the room. It's about 45~50min walk to El Malecón Overall a very nice experience,