Rituals image

Rituals

Cosmetics store

😠 Nobody takes care of me and we find a way to charge me twice for a product. Certainly the person responsible for the price charges my reimbursement, but I did not appreciate the fact that my honesty was called into question. Personally I just wanted to discover some of their product but very bad ex... People often mention products, produits, pour, good, store, vous, shop, magasin, boutique, bien,


Address

CC La Part-Dieu, Rue Dr Bouchut Niveau 0, 69003 Lyon, France

Website

www.rituals.com

Contact

+33 4 78 38 93 20

Rating on Google Maps

4.50 (406 reviews)

Open on Google Maps

Working Hours

  • Monday: 9:30 am to 8 pm
  • Tuesday: 9:30 am to 8 pm
  • Wednesday: 9:30 am to 8 pm
  • Thursday: 9:30 am to 8 pm
  • Friday: 9:30 am to 8 pm
  • Saturday: 9:30 am to 8 pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: products (21) produits (17) pour (16) good (15) store (14) vous (11) shop (11) magasin (10) boutique (10) bien (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kenza B. 4 years ago on Google
    (Translated by Google) Nobody takes care of me and we find a way to charge me twice for a product. Certainly the person responsible for the price charges my reimbursement, but I did not appreciate the fact that my honesty was called into question. Personally I just wanted to discover some of their product but very bad experience that I will not repeat for the world. (Original) Personne ne me prends en charge et on trouve le moyen de me facturer deux fois un produit . Certes la responsable à prix en charge mon remboursement mais je n’ai pas apprécier le faite qu’on remette en cause mon honnêteté . Personnellement je souhaitais simplement découvrir certains de leur produit mais très mauvaise expérience que je ne réitérerai pour rien au monde .
    2 people found this review helpful 👍

  • 5/5 PS #. 3 years ago on Google • 111 reviews
    I even had an iced tea handed to me, it's a nice store with affordable toiletries. Shame it makes no real effort to offer sustainable choices, lots of plastic packaging, no refill options, no bar soaps
    1 person found this review helpful 👍

  • 1/5 Manon R. 1 year ago on Google
    (Translated by Google) Very nice store and very good products, however I came across an incompetent and lying saleswoman. She refused to take my Cadoc checks when they must be accepted until January 2023 according to the other shops. I recommend the store in the center of Lyon, a much nicer team. (Original) Magasin très joli et de très bons produits, cependant je suis tombée sur une vendeuse incompétente et menteuse. Elle a refusé de prendre mes chèques Cadoc alors qu’ils doivent être acceptés jusqu’à Janvier 2023 d’après les autres boutiques. Je vous conseille le magasin du centre de Lyon, équipe beaucoup plus agréable.
    1 person found this review helpful 👍

  • 1/5 Chaima O. 4 years ago on Google
    (Translated by Google) Executable store manager who openly treats us liars because our perfume bottle bought in THIS shop has a manufacturing defect in the jet !!!! Never again this shop (Original) Responsable de magasin execrable qui noustraite ouvertement de menteurs car notre flacon de parfum acheté dans CETTE boutique a un defaut de fabrication dans le jet!!!! Plus jamais cette boutique
    1 person found this review helpful 👍

  • 5/5 Mégane P. 3 years ago on Google
    (Translated by Google) Very pleasant store, which always smells so good ... Excellent welcome from a seller who cares, very good visit as always! (Original) Magasin tres agréable, qui sent toujours tellement bon... Excellent accueil d'un vendeur aux petits soins, très bonne visite comme a chaque fois !
    1 person found this review helpful 👍

  • 4/5 Romain C. 3 years ago on Google
    (Translated by Google) It's always a pleasure to visit a Rituals store, unfortunately this one is very small. The team is pleasant, with the exception of one of the saleswomen who is a bit too "fit." " The seller Rémi is very pleasant and professional (Original) C’est toujours un plaisir de visiter une boutique Rituals, celle-ci est malheureusement très petite. L’équipe est agréable, à l’exception d’une des vendeuses un peu trop « rentre-dedans. » Le vendeur Rémi est très agréable et professionnel
    1 person found this review helpful 👍

  • 5/5 Talia A. 3 years ago on Google
    (Translated by Google) Nice experience at Rituals, very welcoming and attentive salespeople. The perfumes are exceptional and of a truly appreciable complexity and originality. We fell in love with the Eau d'Orient women's perfume and the sweet jasmine and Black oudh interior scent sticks. (Original) Belle expérience chez Rituals, vendeurs très accueillants et aux petits soins. Les parfums sont exceptionnels et d'une complexité et originalité vraiment appréciable. Gros coup de coeur pour le parfum femme Eau d'Orient et les bâtonnets parfumés d'intérieur sweet jasmine et Black oudh.
    1 person found this review helpful 👍

  • 1/5 Stephane G. 3 years ago on Google
    (Translated by Google) Top team but the manager to review. Nothing very pleasant besides being haughty (Original) Équipe au top mais la responsable à revoir. Rien de bien agréable en plus d'être hautaine
    1 person found this review helpful 👍

  • 5/5 Mario P. 4 years ago on Google
    (Translated by Google) Looking for a gift to offer or to offer yourself Rituals is the essential place for a successful gift idea. (Original) Vous cherchez un cadeau a offrir ou a soffrir Rituals est le lieux incontournable pour une idee de cadeaux réussi.
    1 person found this review helpful 👍

  • 5/5 g A. 4 years ago on Google
    (Translated by Google) While I was passing for the 1000th time before the shop of Part-Dieu, I decided then that I did not have the time, of entry, in this charming shop which always intrigued me Immediately spotted by the staff I was warmly greeted by a saleswoman who also welcomed me, a detail that makes pleasure being used to the "hello" automatic without the person looking at you. Then a young man named Arthur kindly offered me tea, after which a discussion took place and offered me to discover many of the products of the brand, following the extraordinary research needs of the customer led by Arthur I was seduced by two products. Working in sales since always I became even more demanding as a customer, and Arthur made today a faultless on absolutely all aspects. A good future for Arthur in the field of sales with a mention for the high-end that sticks very well to the professionalism of this young man. I will end with two essential points: 1. I do not think I have the memory of having already taken the time to post a comment (positive). 2. From the top of my 27th spring I have been a customer of many brands and products of all kinds. I loved the sales training tell the story of my best experience as a customer in this case the purchase of my luxury watch, and I am pleased to promote Arthur on the first step of the podium today hui. On behalf of Mr. Abrial a customer who will come back. Hoping that the company for whom she works will take as much care of you as you take from your customers. Sincerely G.A (Original) Alors que je passais pour la 1000 eme fois devant la boutique de Part-Dieu, j'ai décidé alors que je n'avais pas le temp ,d'entrée, dans ce charmant shop qui m'a toujours intrigué. Immédiatement repérée par le personnel j'ai été chaleureusement saluée par une vendeuse qui ma également souhaité la bienvenue, un détail qui fait plaisir étant habitué au" bonjour " automatique sans que la personne ne vous regarde. Ensuite un jeune homme nommé Arthur ma très gentiment proposé du thé, par la suite une discussion s'installe et me propose de découvrir plusieurs des produits de l'enseigne , suite à l'extraordinaire recherche des besoin client mené par Arthur j'ai été séduit par deux produits. Travaillant dans la ventes depuis toujours je suis devenu encor plus exigeant en tant que client, et Arthur à fait aujourd'hui un sans faute sur absolument tout les aspects . Un belle avenir s'offre Pour Arthur dans le domaine de la vente avec une mention pour le haut de gamme qui colle très bien au professionnalisme de ce jeune homme . Je terminerai par deux points essentiels: 1. Je ne crois pas avoir le souvenir d'avoir déjà pris le temp de posté un commentaire (positif ) . 2. Du (haut) de mes 27 printemps j'ai été clients de nombreuses marques, de produits en tout genre . J'aimais lors des formations ventes raconter l'histoire de ma plus belle expérience en tant que client en l'occurrence l'achat de ma montre de luxe ,et j'ai le plaisir de promouvoir Arthur sur la première marche du podium aujourd'hui. De la part de M.Abrial un client qui reviendra . En espérant que l'entreprise pour la qu'elle vous travailler prenne autant soin de vous que vous prenez de vos clients. Cordialement G.A
    1 person found this review helpful 👍

  • 5/5 [email protected] S. 4 years ago on Google
    (Translated by Google) I suggest a direct escape by going to Rituals. I just love it (Original) Je vous conseille une évasion direct en allant chez Rituals. J'adore
    1 person found this review helpful 👍

  • 2/5 Marija B. 4 years ago on Google
    (Translated by Google) I don't know if the products are really effective but I'm sure I bought a room fragrance and it smells nothing ?! There is liquid in the bottle but not the smell of home. I will buy more! (Original) Je ne sais pas si les produits sont vraiment efficaces mais je sa sure que j'ai acheté un parfum d'ambiance et ça sent rien du tout ?! Il y a bien le liquide dans le flacon mais pas de l'odeur da la maison. J'achèterai plus !
    1 person found this review helpful 👍

  • 4/5 P B. 5 years ago on Google • 1015 reviews
    Wonderful smelling shop with numerous options for home and bath. The bath bombs look impressive when they demonstrate it in the small container and definitely tempts you to get some. The men's offerings are not as great as the women's, as to be expected. We bought a few face oriented items and so far enjoy them. Will see about purchasing other items to see how they fair with our skin at a later date. The staff is very welcoming and greeted us with cold tea to try while we browsed.

  • 5/5 nadine f. 6 years ago on Google • 394 reviews
    Love the vibes here ! Great products and brand.

  • 5/5 Thomas M. 5 years ago on Google • 140 reviews
    Wow

  • 5/5 S D. 5 years ago on Google • 127 reviews
    Top

  • 5/5 S. M. 5 months ago on Google • 47 reviews
    I requested RITUALS as part of a works council offer for our employees. Tahani, Rémi and his team were able to meet our needs and respect order deadlines. Already a customer as an individual, I will not hesitate to contact you for our next needs! thank you for your professionalism

  • 4/5 Chloé V. 5 years ago on Google • 27 reviews
    Extra

  • 5/5 Camila A. 1 year ago on Google • 20 reviews
    Always amazing

  • 5/5 Gurbuz H. 5 months ago on Google • 7 reviews
    An incredible experience every time. The salespeople are as nice as anything. The products smell divine. Always a small gift at the time of purchase from a certain amount. Top top top

  • 4/5 Audrey A. 4 years ago on Google
    (Translated by Google) Home and quality tips (Original) Accueil et conseils de qualité

  • 5/5 Marija L. 4 years ago on Google • 5 reviews
    😻 love it!!!

  • 5/5 Dorian L. 3 years ago on Google
    (Translated by Google) I have never seen such competent and smiling salespeople! We want to go back there they are so adorable! The salesperson (A) knows his products like the back of his hand and we really feel that he loves it! The saleswoman who cashed me very smiling, and really helpful! Really happy with my purchases! I would come back for sure ^^ (Original) Je n'ai jamais vu de vendeurs et vendeuses aussi compétent et souriant ! On a envie d'y retourner tellement ils sont adorable ! Le vendeur (A) connait ses produits sur le bout des doigts et on sent vraiment qu'il adore ça ! La vendeuse qui m'a encaissé très souriante, et vraiment serviable ! Vraiment content de mes achats ! Je reviendrais ça c'est sûr ^^

  • 5/5 Katleen K. 3 years ago on Google
    (Translated by Google) The shop is sublime and the advisers welcoming and providing good advice. A visit to find a perfect gift at the top. We were able to discover the range with a lot of professionalism. (Original) La boutique est sublime et les conseillères accueillant et et de bons conseils. Une visite pour trouver un cadeau au top juste parfaite. On a pu découvrir la gamme avec beaucoup de professionnalisme.

  • 5/5 ASMR SAND O. 3 years ago on Google
    (Translated by Google) Excellent store, there is a choice of cosmetics and beauty, I discovered this store by chance and now I am about to travel about 100km to find quality products, very welcoming employees, assistant manager also thank you for your kindness and good advice !! see you soon (Original) Excellent magasin, on y trouve du choix au niveau cosmétique et beauté, j'ai découvert ce magasin par hasard et maintenant je suis prés a faire environ 100km pour y trouver des produits de qualité, employés très accueillant, responsable adjointe également merci a vous pour votre gentillesse et bon conseille !! a bientôt

  • 5/5 audrey d. 2 years ago on Google
    (Translated by Google) Honestly it was awesome! I didn't know the brand I came in because it was super beautiful and they welcomed me very well with a smile and they told me the story of the brand then another saleswoman told me about the products in me guiding in the store. Results I have never been so happy to buy hygiene products! They give great advice, I'll quickly go back as soon as I've finished my products, which also smell super good. Big thumbs up for this brand. (Original) Franchement c'était génial ! Je ne connaissais pas la marque je suis rentré car c'était super beau et on m'a accueilli super bien avec le sourire et on m'a raconté l'histoire de la marque puis une autre vendeuse m'a parlé des produits en me guidant dans le magasin. Résultats j'ai jamais été aussi heureuse d'acheter des produits d'hygiène ! Ils donnent de super conseils je vais vite y retourner dès que j'ai fini mes produits, qui d'ailleurs sentent super bon. Gros coup de cœur pour cette enseigne.

  • 5/5 EDIFICE SPORT CLUB S. 4 years ago on Google
    (Translated by Google) We love ! (Original) On adore !

  • 4/5 Marie M. 4 years ago on Google
    (Translated by Google) Very good advice but home limit ... after it was late evening and also time to close shop maybe (Original) Très bons conseils mais accueil limite... après c'était en fin de soirée et aussi l'heure de fermer boutique peut-être

  • 5/5 Manon L. 4 years ago on Google
    (Translated by Google) Great products and vendors who are listening and take time to get tested. I recommend 😊 (Original) Super produits et des vendeuses qui sont à l'écoute et prennent du temps pour vous faire tester. Je recommande 😊

  • 1/5 Laetitia T. 3 years ago on Google
    (Translated by Google) Purchase for the corporate works council, I contact the shop which tells me that it is not possible to reserve, suddenly I make a click and collect (at the advice of the saleswoman) once validated I receive an email for 'offers (candle offered from € 45 purchase in store) I specify that the click and collect is part of the store's stock. When I go to collect my order from the store, I am told that one I am not entitled to the candle offer because I made a click and collect! So pk send me a promo email following my order (120 € purchase, super ... nice) and no samples supposedly for the planet ... lol short bad experience, marketing to review in tt if they are not ready to see me again !!! (Original) Achat pour le CE d'entreprise , je contacte la boutique qui me dit qu'il n'est pas possible de réserver, du coup je fais un click and collect (au conseil de la vendeuse) une fois validé je reçois un mail pour d'offres (bougie offerte dès 45€ d'achat en magasin) je précise que le click and collect fait partie du stock du magasin. Hors lorsque je vais retirer ma commande en boutique l'on me dit que d'une je n'ai pas le droit à l'offre bougie car j'ai fait un click and collect ! Alors pk m'envoyer un mail de promo suite à ma commande(120€ d'achat, super... sympa) et pas d'échantillons soi-disant pour la planète...mdr bref mauvaise expérience, commercialisation à revoir en tt cas ils ne sont pas prêt de me revoir !!!

  • 5/5 Constance P. 3 years ago on Google
    (Translated by Google) a very pleasant customer experience, salespeople available, who take the time to explain the benefits of each product! the products are of exceptional quality! I recommend this shop (Original) une expérience client très agréable, vendeurs disponibles, qui prennent le temps d'expliquer les bienfaits de chaque produit ! les produits sont d'une qualité exceptionnelle ! je recommande cette boutique

  • 5/5 Kalou J. 4 years ago on Google
    (Translated by Google) Very nice shop and very well received by the hostesses and the young man, the proposed tea is very good for me at least 😊 Looking forward to seeing you soon (Original) Très jolie la boutique et très bien accueilli par les hôtesses et le jeune homme, le thé proposé est très bon du moins pour moi 😊 Au plaisir de repasser vous voir très prochainement

  • 1/5 Chantale L. 4 years ago on Google
    (Translated by Google) Dear, abused !!! (Original) Cher , abusé !!!

  • 5/5 Christelle c. 4 years ago on Google
    (Translated by Google) Zen and exotic (Original) Zen et dépaysant

  • 5/5 Denise L. 4 years ago on Google
    (Translated by Google) Good advice when you don't really know what you want. I loved the day cream that I was offered .... (Original) De bons conseils quand on ne sais pas trop ce que l on veut.. J adoré la crème de jour que l on m a offert....

  • 5/5 Ericson M. 4 years ago on Google
    (Translated by Google) Excellent welcome from the hostesses and good advice that had their effect. ❤️ (Original) Excellent accueil des hôtesses et bons conseils qui ont fait leur effet. ❤️

  • 5/5 Stéphanie Bardeur S. 4 years ago on Google
    (Translated by Google) Super nice seller! I was very well advised and very well received too. (Original) Vendeur super sympa ! J'ai été très bien conseillé et très bien accueilli également.

  • 5/5 Mathilde G. 4 years ago on Google
    (Translated by Google) Competent and very welcoming salespeople! (Original) Vendeuses compétentes, et très accueillantes!

  • 5/5 Djénny B. 4 years ago on Google
    (Translated by Google) Very good product and the prices are consistent (Original) Très bon produit et les prix sont cohérent

  • 5/5 Laeticia D. 3 years ago on Google
    (Translated by Google) Perfect welcome with an attentive salesperson Exquisite scents and reasonable prices for the quality (Original) Accueil parfait avec un vendeur à l'écoute Parfums exquis et prix raisonnables pour la qualité

  • 5/5 Jennifer S. 4 years ago on Google
    (Translated by Google) Top all just awesome (Original) Top tous simplement génial

  • 5/5 Veronique B. 4 years ago on Google
    (Translated by Google) Excellent welcome, friendly staff. Very good products (Original) Excellent accueil, personnel aimable. Très bon produits

  • 5/5 Isabelle C. 4 years ago on Google
    (Translated by Google) Very welcome and the seller who took care of us was really very professional. (Original) Très bon accueil et le vendeur qui s'est occupé de nous était vraiment très professionnel.

  • 5/5 Linda L. 4 years ago on Google
    (Translated by Google) From the entrance you feel zen. Pleasant store recommended at the top and very good products (Original) Dès l'entrée vous vous sentez zen .magasin agréable conseillés au top et très bon produits

  • 5/5 Clara P. 3 years ago on Google
    (Translated by Google) Welcoming and very professional staff (Original) Personnel accueillant, et très professionnel

  • 4/5 Manon M. 4 years ago on Google
    (Translated by Google) Barely entered when we are offered tea, really appreciated attention and what is more really good tea 👍 Sellers smiling, friendly and very attentive, knowing how to inform us really well. Only flat store a little small, too bad petit (Original) A peine entrée que l'on nous propose du thé, attention vraiment apprécié et qui plus est thé vraiment bon 👍 Vendeuses souriantes, aimable et très a l'écoute, sachant vraiment bien nous renseigner. Seul bémol magasin un peu petit, dommage 😟

  • 5/5 Flaviu B. 4 years ago on Google
    (Translated by Google) Well stocked (Original) Bien approvisionné

  • 4/5 Abdou A. 4 years ago on Google
    (Translated by Google) Friendly staff, nice and relaxing place (Original) Aimable personnel, lieu sympa et detendant

  • 5/5 Lili M. 4 years ago on Google
    (Translated by Google) I love this store as well the products themselves as the reception which is reserved for us !! I often have the right to a tea and to sellers who advise extremely well and even test the products on your hands. in summary perfect (Original) j'adore ce magasin aussi bien les produits en eux-mêmes que l'accueil qui nous est réservé !! j'ai souvent droit à un thé et à des vendeurs qui conseillent extrêmement bien et testent même les produits sur vos mains. en résumé parfait

  • 5/5 Tessa s. 4 years ago on Google
    (Translated by Google) Store with original beauty products with several themes, the scents are unique! (Original) Magasin avec des produits de beautés originaux avec plusieurs thèmes, les parfums sont unique !

  • 5/5 Sonia P. 4 years ago on Google
    (Translated by Google) Very good products (Original) Très bonnes products


Call +33 4 78 38 93 20 Open on Google Maps

Amenities


  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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