Australian Laser & Skin Clinics Resevoir image

Australian Laser & Skin Clinics Resevoir

Skin care clinic Teeth whitening service Hair removal service Laser hair removal service

👍👍 This company is simply the very finest in the industry of laser and skin treatments. After being a client of 6 years my husband and I feel it's time we applauded the staff. Nives, we miss you. Hurry back. Stephanie, what can we say our last visit with you was our first and we have to tell you how ve... People often mention professional, service, laser, friendly, recommend, feel, Maria, great, clinic, time,


Address

46 Edwardes St, Reservoir VIC 3073, Australia

Website

www.australianlaser.com.au

Contact

+61 3 9464 2633

Rating on Google Maps

4.80 (187 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 AM to 5:30 PM
  • Saturday: 9 AM to 3 PM
  • Sunday: Closed
  • Monday: 9 AM to 5:30 PM
  • Tuesday: 9 AM to 5:30 PM
  • Wednesday: 9 AM to 9 PM
  • Thursday: 9 AM to 5:30 PM

Featured Reviews


Frequently mentioned in reviews: professional (18) service (18) laser (15) friendly (15) recommend (14) feel (13) Maria (13) great (13) clinic (13) time (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Matthew J. 7 months ago on Google • 8 reviews
    This company is simply the very finest in the industry of laser and skin treatments. After being a client of 6 years my husband and I feel it's time we applauded the staff. Nives, we miss you. Hurry back. Stephanie, what can we say our last visit with you was our first and we have to tell you how very impressed we were with your expertise. Brilliant. Of course Australian Laser and Skin are the best in Australia. They are after all the leaders as results speak for themselves. We couldn't be in better hands. You make us feel very special because you all are very special to us! XXX
    1 person found this review helpful 👍

  • 5/5 A L. 4 years ago on Google
    I've come here for years. I had my treatments done by Olivia, she was always very professional and never missed anything. unfortunately she no longer works there. However I've also recently had my treatments done by Daniella who I'd also recommend. I'd always prefer using the same beautician.
    1 person found this review helpful 👍

  • 5/5 Gurwant K. 1 year ago on Google
    I had my appointment with Maria and she was AMAZING! Explained everything, very patient and made me feel comfortable.I’ll highly recommend Maria to my friends and family. And staff also very nice always welcoming.
    1 person found this review helpful 👍

  • 1/5 AVG 3 months ago on Google • 25 reviews New
    Never got anything done only consultation left feeling worse than I came in suggested treatments were thrown at me in a rude way which isn't right. Educate client before saying what you think they need ask the question have they heard of this ect.... this was years ago and still put off.

  • 5/5 Glenn S. 10 months ago on Google • 14 reviews
    I had my second laser session today with Maria. Maria is wonderful. Friendly and professional and always smiling. Maria is extremely professional & very knowledgeable and always makes me feel very comfortable and relaxed. Customer service 10/10. Thank you Maria. ☺️

  • 5/5 Losts H. 2 months ago on Google • 13 reviews New
    Was a really good experience, with friendly staff and great service. Would recommend.

  • 5/5 Joanne N. 8 months ago on Google • 13 reviews
    Been going there for 3 years. Everyone is so friendly and helpful at all times. The girls are amazing. Recommend this place 200% u wont be disappointed. 🥰

  • 5/5 karku l. 6 months ago on Google • 9 reviews
    Olivia was lovely and friendly. Excellent results from all my laser treatments. Olivia was of professional and competent as per usual. The clinic is clean and well maintained. All of the staff are pleasant and helpful. Highly recommend 5+⭐

  • 5/5 pplthrowshadeonpplthatshine 10 months ago on Google • 8 reviews
    Both my son and myself had appointments and were seen by Olivia who was absolutely fantastic. Explained everything clearly and our treatments were performed with fun and professionalism. Lovely to have been dealt with by Olivia and highly recommended her and the clinic, a big thank you from us both! See you again in the future.

  • 5/5 Gabriella D. 6 months ago on Google • 5 reviews
    Nevis is an absolute pleasure to deal with. Always professional, considerate and friendly. I would highly recommend her services at this clinic.

  • 5/5 James M. 6 months ago on Google • 4 reviews
    Beautiful girl’s and excellent treatments .

  • 5/5 ASK E. 6 months ago on Google • 4 reviews
    Myah was a wealth of knowledge and was so patient and supportive. Can’t wait to have her as my clinician.

  • 5/5 Mira N. 1 year ago on Google
    I was so impressed with the way Olivia took the time to answer my 201 questions, and did it with a smile. She was patient, friendly and the epitome of what customer service is. Amazing service, professionals, knowledagble, and state of the art equipment. Definitely recommend

  • 5/5 Mary L. 2 years ago on Google
    I was treated by a lovely nurse called Leila she was very professional and took her time out to let me know what would be the best botox treatment for me. My treatment area was my forehead. She was really honest and talked me through everything and answered any questions i had. She made me feel at ease esp since i am not great with needles. I am really happy with me results and within a week i feel my forehead has been ironed out and looks the best it has ever. Would definitely see the lovely nurse Leila again.

  • 5/5 Ros G. 1 year ago on Google
    I started with Australian Laser & Skin Clinics many years ago, almost a decade. I did the full 8 sessions and got amazing results. I have tried other laser hair removal businesses for top up sessions, as needed and the results just aren't the same. Australian Laser & Skin Clinic have me for life and i love seeing my sale clinician each time. Maria you're a gem!

  • 5/5 semeel N. 1 year ago on Google
    Everyone is so friendly and so welcoming!. Nives is so great at what she does. I couldn’t imagine having filler done anywhere else. She is honest and will not add filler somewhere you do not need it.

  • 5/5 Maria I. 10 months ago on Google
    Professional staff. No pressure to book future appointments or purchase creams etc. Also very competitive prices, always a plus! Will definitely be returning.

  • 5/5 Sophia D. 1 year ago on Google
    Nives was wonderful as always. She is always so polite, friendly and professional. I travel about 80km to my appointment and to be greeted by such a delightful person makes my drive so worth going back to seeing her in the clinic, time and time again.

  • 5/5 Paris S. 1 year ago on Google
    My experience today, was absolutely wonderful! Maria was patient, easy to to talk to, understood my needs, and was also very gentle, and made sure to ask if I were in any discomfort throughout the session. Maria is a great professional, and I couldn’t have asked for a better experience. This is a clinic like no other! It’s clean, tidy and the ladies here are kind, and care to listen to my concerns and issues. And their response has always been positive, helpful and supportive - never rude, or arrogant. In the past I have attended other Australian Laser clinics, but never again! The only one is Reservoir .… it’s the best! Thank you, ladies for being amazing!! 💕💕

  • 5/5 BOSHA 1 year ago on Google
    It's always a pleasure coming to get a treatment at Reservoir accompanied by Olivia's great customer service. Her knowledge is second to none. Thank you for making my visits comforting.

  • 5/5 Robyn W. 1 year ago on Google
    I had a great experience at this clinic! The initial concerns I had pre-treatment were thoroughly talked through and the outcome was more than I expected. Everyone at the clinic was so lovely- I think they will have a repeat customer for a variety of services!

  • 5/5 Jodi C. 9 months ago on Google
    I am always happy with my experience with Nives. She is so professional and I just love catching up with her, like going for coffee with a friend 😊

  • 5/5 Matt C. 1 year ago on Google
    Fantastic. Service is all 💯% and the therapist's really take time and attention to detail. Fun environment and always welcoming. Professionalism at its best. Well Done!!!!!

  • 5/5 Firyal B. 2 years ago on Google
    Outstanding service and care from the manager in the Reservoir clinic (Nevis) every time. She is truly an asset to the business!!

  • 5/5 Monalisa M. 2 years ago on Google
    THE BEST EVER ! Every single lady that I have come across to working here are just lovely and extremely friendly. I've seen such amazing results and cannot wait to go back after lockdown. I'm currently doing full body laser and each session is done with care and precision and always making sure that I'm comfortable . Not once have I ever had a bad experience here. Definetly recommend this place and the prices are honestly what you pay for. Most of the time they have good deals and packages ! Love them

  • 5/5 Sarah T. 3 years ago on Google
    The low level laser therapy is incredible. I have never heard of this service prior to going to Australian laser & Skin Clinics but after a consultation I realised it is something worth investing in- and I am so glad I did! Within a month, I was able to reduce and completely eliminate two different piercing bumps - and it's like it was never there in the first place! In addition, the laser itself is completely painless and can treat so many more skin conditions such as cystic acne, eczema, pigmentation etc.

  • 5/5 Simone T. 5 years ago on Google
    The best and most professional laser clinic that I have ever been to! Shout out to Nicole for your amazing service and expert advice on how to keep my skin looking healthy and amazing. I couldn’t be happier with the results so thank you so much!! Would highly recommend this clinic for anyone wanting hair removal or an improvement in their skin.

  • 5/5 Leyenda B. 4 years ago on Google
    Had a wonderful experience today with Daniella who gave me a skin needling treatment. She was very experienced and knowledgeable. Her friendly manner and professional approach was exceptional. The staff there were also helpful and very friendly. Thank you Daniella.

  • 5/5 Carli D. 5 years ago on Google
    Low Level Laser Therapy is fantastic! I had five treatments over the course of a week to clear up a cold sore and there was no scabbing/long duration of healing. The results were visible quite quickly. Would recommend to any sufferers out there! Thanks again to the team!

  • 5/5 Elysia R. 5 years ago on Google
    Daniella was my laser consultant last night and she was great. She takes the time to make sure you feel comfortable and really leaves you feeling cared for. She steps you through everything including the after care and assures you that the treatment is successful.

  • 5/5 Megha V. 1 year ago on Google
    Olivia and the team are absolutely fantastic. Extremely professional, knowledgeable and they make you feel very comfortable as soon as you walk through the door. Olivia’s customer service is brilliant, she always goes out of her way to be accommodating. I know I am always in the best hands with her and feel completely confident in recommending her to anyone. Thanks for the amazing laser removal service 😊

  • 2/5 Carmen W. 1 year ago on Google
    Staff have always been lovely in person and the treatments are professional and on time. But I will never understand why they continually sell packages to people when they can’t provide appointments? I waited patiently many times after all the lockdowns and for things to calm down and was finally able to get through a course of laser hair removal. Although a few patches have been missed often. I understand staffing shortages and getting back on track after being closed. But as I was aware of this issue, I made sure before pre purchasing a round of sessions for face, Brazilian, full leg and underarm again that there would be availability to book in, I was assured things were better now with more staff hired. So I tapped my card and paid over $1000 again to a business, that can’t provide a service paid for! I rang to make an appointment and I can only have my face done in 3 weeks! Not even all areas. Just a quick 10 min appointment is all there was. So I said it wasn’t good enough and I’ll have to go to another place and the response I get is “well we are busy, you need to book in advance” yes I understand that, but you can’t sell people a service they can’t use and have to wait months for an appointment. I was told at my last appointment it was fine to book closer, that I didn’t need to book then as I am now sporadic and not on a course of laser hair removal every 6 weeks anymore. So I think it’s fair to be disappointed when trying tobook. I don’t think Destiny’s phone manner was very professional and I didn’t need her tone telling me “well it’s because you aren’t available” when I am available any evening after 5:30 or any Monday all day, I’d hardly say that is no availability! Apparently you need to book months in advance to be able to get your legs done being a longer appointment. So why take pre payment and say it will be fine?! Deception! So now I’ve paid and I have to go and book and pay again at another laser therapy place closer to home. What a waste of money, so frustrating :( I think I should be provided with a refund!

  • 5/5 Elisha H. 1 year ago on Google
    I saw Yolanda for my laser today. She made me feel so comfortable. Everyone there is so professional. Amazing clinic, I recommend them to everyone!

  • 5/5 Nilar G. 1 year ago on Google
    Had my appointment with Maria and she was AMAZING! Explained everything, very patient and made me feel comfortable. Will highly recommend Maria to my friends and family.

  • 5/5 May M. 1 year ago on Google
    I love this place as the therapist take their time and don’t rush us out. Olivia is great. Highly recommend

  • 5/5 David R. 1 year ago on Google
    Amazing friendly service. Tells you everything you need to know in consultation so there’s no surprises and only great results.

  • 5/5 Rose M. 2 years ago on Google
    I went to Australian Laser & Skin for injectables. My consultant is wonderful and I am so happy with the service. Everything is explained in detail I never feel rushed. I always look forward to my next appointment with my consultant.

  • 5/5 Maria C. 2 years ago on Google
    Have been going there for a while now and I’ve always had a positive experience. Everyone is lovely and professional. Absolutely love my clinician Neves who always goes above and beyond to make sure my procedures are successful and that I’m happy. Such an honest and caring person. Highly recommend!

  • 5/5 Dee C. 1 year ago on Google
    The treatments are effectively done only with great results. The stuff… very friendly, great communication, smiles on your way in and out. Very professional & great with their scheduling to best suit their clients. Personal experience; when I came in for a newly treatment I had a mini anxiety attack and one of the staff member had assisted and calmed me down, providing more than what is expected in her role and making me feel comfortable. Overall I highly recommend Australian Laser & Skin Clinic in Reservoir based on all that’s noted above. Kind Regards Diana Cee

  • 5/5 Danielle C. 1 year ago on Google
    Amazing staff and incredible service. Olivia is extremely knowledgeable and recommended a great treatment plan during my consultation. Can’t wait for my next appointment!

  • 5/5 Diana K. 1 year ago on Google
    Fantastic clinic, best staff. All girls always very friendly and truly care for their customers. I only ever had the best experience.

  • 5/5 Panayiota K. 1 year ago on Google
    Excellent service and care every single visit....I have been coming here for several years now and I wouldn't change a thing. Well done team.

  • 4/5 Remo V. 6 months ago on Google • 1 review
    Very friendly service and staff. Very professional Highly recommended to anyone

  • 5/5 David W. 6 months ago on Google • 2 reviews
    Fantastic as always thank you

  • 5/5 Kathleen F. 6 months ago on Google • 1 review
    Wonderful experience as always with Maria!

  • 5/5 Benjamin A. 7 months ago on Google • 1 review
    Tattoo removal. Male. Excellent experience. Staff were friendly and the clinic was very impressive. Bought a Fuji apple the size of a grapefruit next door. Top notch apple, top notch tattoo removal. Recommend

  • 5/5 roslyn k. 6 months ago on Google • 1 review
    This was my first visit, and I'll be referring my friends and family. Amazing service, I was seen by Maria. She's extremely knowledgeable and was not pushy whatsoever. She was honest about the expectations. I really appreciated the information I was given today. I'll definitely be a returning client.


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