2/5 Neema I. 2 years ago on Google
Relaxing
team
retreat
ruined
at
the
last
hour
by
unprofessional,
rude
manager
Our
team
of
14
spent
4
nights
at
Azure
Boutique
Resort
in
October
2021.
Right
before
checkout,
I
called
a
professional
photographer
to
take
a
few
photos
of
me
at
the
beautiful
resort
for
15-20mins.
The
manager
sent
one
of
his
staff
to
tell
me
we're
not
allowed
to
do
that
and
we
need
to
pay.
Keeping
in
mind,
we
had
stayed
there
for
several
days
and
the
hotel
actually
owed
us
money
($120)
that
they
refused
to
refund
since
we
overpaid
in
advance
for
a
colleague
who
was
unable
to
procure
a
visa.
We
decided
to
let
it
go.
After
trying
to
inquire
with
the
manager,
he
proceeded
to
shout
at
me
and
aggressively
kicked
out
the
photographer
from
the
hotel.
He
then
sent
someone
to
bang
on
the
door
of
the
colleagues
and
asked
them
to
leave
their
rooms,
despite
requesting
30mins
late
checkout
and
getting
it
approved
in
the
morning.
This
man
is
extremely
inhospitable,
rude,
racist,
unpleasant
and
for
the
most
part
useless.
If
Happiness
(a
very
nice
staff
member)
has
to
do
your
dirty
work,
you
never
acknowledged
us
even
once,
and
then
you
ruin
the
entire
stay
with
your
attitude,
what
exactly
is
your
purpose?
Just
bad
vibes?
If
the
owners/shareholders
are
reading
this,
please
replace
this
incompetent
man
and
promote
Happiness.
If
Stefano
is
in
fact
the
owner,
then
I
can
rest
in
peace
knowing
his
business
will
surely
close
with
his
fragile
ego
&
attitude.
Ok
now
to
the
full
review:
The
Good:
Great
Wifi
Great
Breakfast
selection
Delicious
lunch
buffet
Good
Air-conditioning
Extremely
clean
pool
Beautiful
beach
views
and
trip
to
Mbudya
Island
Easy
to
hail
an
Uber
Happiness
was
an
absolute
pleasure
to
work
with.
We
arranged
everything
via
email
and
she
was
quick
to
respond,
was
supportive
and
answered
all
our
queries.
The
Bad:
Incompetent,
inhospitable,
rude
manager
No
hot
shower
Rooms
on
ground
floor
were
moldy/musty
In
need
of
renovation,
there
were
rusty
stairs
Two
colleagues
got
locked
in
their
rooms
Overall,
it
was
a
very
nice
stay.
Our
team
also
used
the
conference
package
for
2
days.
The
meeting
room
was
comfortable
and
the
tea
service
was
nice.
Would
I
recommend
it?
Unfortunately,
not
after
my
experience
with
the
manager.
If
any
problems
were
to
arise,
he
would
not
handle
them
appropriately.
Sadly,
he
brings
the
whole
team
down.
I
don't
see
the
point
in
hiring
foreign
managers
who
have
a
bad/racist
attitude
when
our
Tanzanians
can
do
a
much
better
job.
He's
clearly
in
the
wrong
industry/profession,
esp
evident
by
him
doubling
down
defensively
on
any
negative
reviews
rather
than
using
the
constructive
feedback.
We
ended
up
taking
the
pics
in
a
neighboring
parking
lot
and
they
turned
out
great
π₯
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