1/5 Jiajie Z. 1 year ago on Google
Very
unpleasant
and
unprofessional
experience,
I
give
1
star
because
there
is
no
way
to
give
0
star
on
Google
Maps
to
complain
about
this
experience
that
made
me
angry.
I
bought
a
bottle
of
Türkenlouis
and
a
glass
of
orange
juice
on
the
night
of
April
21,
2023,
for
a
total
of
7.1€,
and
when
I
was
paying
I
was
told
by
the
young
female
bartender
that
I
needed
to
pay
2.3€
in
advance
for
the
glass
of
orange
juice
for
the
Pfand,
which
I
did.
When
I
returned
the
glass
1.5
hours
later
I
asked
the
same
bartender
for
the
2.3
Euros
Pfand
fee
and
she
refused
to
pay,
she
said
because
I
didn't
return
the
Pfand
Chip.
I
told
her
that
she
didn't
give
me
any
Pfand
Chip
as
collateral
when
I
paid
and
she
said
to
me,
if
I
Insist
on
that,
she
will
call
security
to
kick
me
out.
I
can
responsibly
say
that
all
of
the
above
is
true.
The
first
time
I
went
to
Goldene
Krone,
I
really
didn't
know
there
was
such
a
thing
as
Pfand
Chip.
And
the
menu
doesn't
even
state
that
you
need
to
pay
a
deposit
for
a
glass
for
orange
juice.
Of
course,
you
can
say
with
a
big
smile
that
I
don't
have
a
receipt
to
prove
what
I
said
above.
In
fact,
looking
through
the
comments
section,
Goldene
Krone
doesn't
care
about
our
"real
but
negative"
comments,
because
there
is
a
constant
flow
of
people
going
to
Goldene
Krone
in
Darmstadt,
so
just
feel
free
to
complain
if
you
like!
The
above
situation
is
due
to
the
unprofessional
and
negligent
behavior
of
the
staff.
Since
the
staff
is
paid,
they
should
be
responsible
for
their
work,
since
the
bar
is
open
for
business,
it
should
have
professional
conduct
towards
customers,
and
consumers
(like
me)
should
report
complaints
if
they
encounter
unfair
treatment.
Be
smart
about
it,
guys,
don't
let
this
gangster
bar
to
find
you
cheap!
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