Sarovar Portico Naraina image

Sarovar Portico Naraina

Restaurant Hotel Breakfast restaurant Brunch restaurant Banquet hall Extended stay hotel

One of the Most Reviewed Banquet halls in New Delhi


Address

A, 9, Ring Rd, Shindi Colony, Naraina Vihar, Naraina, New Delhi, Delhi 110028, India

Website

www.sarovarhotels.com

Contact

+91 11 4542 4542

Price rating

$48/night

Rating on Google Maps

3.90 (1.9K reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (42) staff (34) good (30) room (28) rooms (23) stay (23) clean (16) great (16) helpful (15) service (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Dhawal D. 2 years ago on Google
    A decent hotel but small rooms as compared to Delhi hotels. The rooms are clean but don't have good or any view to it. The place is a bit strict like not allowing visitors after evening and not allowing outside food. Rooms : 3.5 star Cleanliness of room : 3.5 star Cleanliness of hotel : 4 star Breakfast : 4 star
    1 person found this review helpful 👍

  • 5/5 Rahul S. 7 months ago on Google
    Best place ever for a luxury and peaceful holiday. The property is very clean and beautiful location. The management is very cooperative and friendly, special thanks all front desk staff they were very helpful during our stay. The food is also very good and tasty 😋
    1 person found this review helpful 👍

  • 1/5 Uday S. 1 year ago on Google
    Nowhere while booking or on their website is mentioned that they won’t allow customers to pick up food from Swiggy, Zomato or outside delivery guys. We were told of this rule while checking in. When we looked at their own restaurant menu, it was overpriced. This is a very cheap game which no reputed hotel ever plays. Their staff looked at people suspiciously, and practically frisked them, for everything they carried in their hand while getting in and out of the hotel, just in case they bring in food. A couple of times they even checked what was inside the bags for outside food. Horrible violation of privacy. Secondly, their housekeeping was poor. Three people were given only 2 towels, that too after many calls to the reception. All in all, not recommended.
    1 person found this review helpful 👍

  • 5/5 Umesh K. 1 year ago on Google
    Hotel has exceptional service. Make us comfortable stay. they always take care of us.thank you very much for your corporation. Nice service and polite staff nikita at front desk
    1 person found this review helpful 👍

  • 5/5 GIRIJA S. 1 year ago on Google
    The staff of the hotel is polite and friendly. The hotel is neat and clean. Amenities like buffet breakfast, Mini-Bar facility inside room makes stay good. Rooms are comfortable and spacious. Buffet breakfast facility is from 7 AM to 10:30 AM.
    1 person found this review helpful 👍

  • 5/5 Archana Y. 1 year ago on Google
    I and my family stayed two nights here and everything was excellent. The metro station was very nearby too. The room was also very clean, cozy, pretty and was worth every penny. We were highly satisfied with the breakfast buffet and the scrumptious dinner. The staff was also very kind and helpful. Special mention to pankaj and Aanchal for being very hospitable and making us feel comfortable.
    1 person found this review helpful 👍

  • 3/5 Bindusagar D. 9 months ago on Google
    Room Costing somehow higher than facilities. I didn't even get a foot mat in the room neither in the bathroom. Room AC was not working properly. But the good part was the service of their staff. Food cost was higher than expected.
    1 person found this review helpful 👍

  • 5/5 Sahar E. 1 year ago on Google
    Great Location for Business & Leisure Every aspect of our business conference exceeded our expectations. Very friendly and helpful staff. The response to your query is very quick. The restaurant serves delicious food made with umpteen amount of love. Would highly recommend this hotel for its staff & location.
    1 person found this review helpful 👍

  • 2/5 mary r. 3 months ago on Google • 20 reviews New
    I stayed for 2 nights at this hotel. The hotel location was good because of my business. The rooms were dirty so I had to change my hotel after 2 days. During my stay there was smell of oil in the corridor, even from my room I could smell it. It was very difficult time for me in this hotel. And the price for this hotel with these kinds of facilities and cleanliness was very high. I don’t recommend at all.

  • 5/5 JøHńsØñ S. 10 months ago on Google
    I had a long stay at this hotel.. the staff here are very humble and helpful. Hospitality is just great and the rooms are clean.

  • 4/5 Ankit S. 10 months ago on Google
    Excellent service room were so nice food quality was good mouth watering food. staff were so helping nd courteous will definitely come soon

  • 1/5 Ram R B. 10 months ago on Google
    I stayed there for about eight days. -Every day was different; there is no consistency in service -I checked in late night and there was fruit and cookies, being hungry I ate them, the front desk calls saying they would want to take the fruit and cookies back because it was supposed to be for another room and they put them in the room they gave me by mistake -When I was in the room almost sleeping, someone was trying to open my room repeatedly, a guest was trying to open my room and when the lock didnt open the hotel concierge that was with the guest used his master key to unlock/open the door and when they saw me inside, then they apologised that they mistook the room number. -They forgot the bath mat one day, moisturiser another day, slippers one day and so on -One day machine brewed black coffee was included in the breakfast, the next day they said only instant coffee was included -The soap dispenser didn't work one day -Water was overflowing in the toilet one day

  • 5/5 Ravinder C. 10 months ago on Google
    I had a long stay at this hotel.. the staff here are very humble and helpful. Hospitality is just great and the rooms are clean. Also th food served here is of good quality.

  • 5/5 vijay a. 1 year ago on Google
    Great services Very good hotel Absolutely loved the service and food Hospitality ambiance everything is great staff is really good people are helping and friendly they look forward to help you are every step and wherever possible

  • 5/5 KANWARJEET T. 1 year ago on Google
    Prime located. Easy to Access. Gentle Check inn . The staff wad very polite and Helpful SPECIALLY MR. Ritesh Tyagi. Bfast is also very Good. Lenin used in Room is neat and clean. Over all experience is Good. Value for Money I say.

  • 5/5 Abhilash N. 11 months ago on Google
    Best business hotel in Naraina area I usually stay here when i come every month for business trip to Delhi Just 9.5 KM from Airport Staff are very humble and helpful In house dining available for 24/7 Food is Ok but may get bored eating same routine every day Definately suggest for Family ,solo , business etc

  • 5/5 Suvarna K. 6 months ago on Google
    Most amicable , warm and hospitable service .The staff are highly professional. Managing a group of 80 students' stay here was seamless .Students were super happy with the spread of food.

  • 5/5 Prakash T. 1 year ago on Google
    Excellent service room were so nice food quality was good mouth watering food. staff were so helping nd courteous will definitely come soon

  • 3/5 Abhijit M. 6 months ago on Google
    I went to this hotel when looking for a place to arrange a meeting cum get-together. The staff are very cordial, helpful and try their level best to meet customer expectations. This is a very big plus point . The location of the hotel is not at all a positive point and parking is difficult. The reception, common area and the restaurant are not that spacious. The charges and tariffs are on the higher side vis a vis the room sizes. We have not tasted the foods & beverages so can't comment on that. Overall, not that great a package.

  • 5/5 Sanjay S. 7 months ago on Google
    I went there at cafe nine for dinner . I tel you the food test was awesome. I never had this type of test and Hospitality is really nice.chef Vijay meet with me he is very polite and talkative person.he tel story of food making prosess. Really he is rock chef and best chef for this hotel.

  • 5/5 Jeyothsna K. 6 months ago on Google
    Had a great stay with sarovar hotel room is clean and breakfast is very good staff behaviour is great they are too humble specially front desk aanchal and Nikita thank you sarovar hotel

  • 1/5 Saumya a. 7 months ago on Google
    The worst hotel ever. The rooms are smelly. The corridor is smelly. Washroom is the worst. There is a constant noise in the room. The rooms are overlooking the parking so anyone can peep into the room. Staff is unhelpful. Ac is no functioning. And the locks don't work. Except for a feeble chain lock you cannot even lock the room. The whole place is a disaster. You can literally hear everyone in the building. The night staff is unavailable and nobody even answers the phone at the reception. It sucks soo much that it should go out of business. There is no parking either.

  • 5/5 shubham S. 5 months ago on Google
    Awesome stay i had. Everything was super clean. Service by sarovar team really worth staying, coming really soon.😅 Ravinder was really helpful throughout the visit.

  • 5/5 Ravinder Pal K. 5 months ago on Google
    Thanks to all the staff members of sarovar team. I had great experience. I will definitely suggest my friends to visit sarovar portico naraina. Mr. Rahul & Mr. Pankaj were very helpful, loved their hospitality.

  • 3/5 arun b. 5 months ago on Google
    It's just like a 3 star hotel, the location is near Naraina Metro station, it's good if you are getting around 2.5/night (including breakfast), above that it's not recommended.

  • 3/5 Girish Kumar J. 5 months ago on Google
    The hotel is a bit expensive for the facilities provided. I booked it for around 5k per night. Hotel and Rooms are clean. The property is new. They don't allow outside food and food from in-house restaurant is good, but I noticed the food tray was not clean, and this happened twice.

  • 1/5 Sumit S. 4 months ago on Google
    Attended one business conference here on 27/11/23 accompanied by dinner..A prestigious brand like Sarovar Portico to my surprise served snacks in paper alluminium foil plates inspite of serving in proper ceramic plates.. On requesting the waiters to change the plate as it became soggy with green chutney the plate never came again... Secondly, the QUALITY OF FOOD served in dinner was really PATHETIC...Neither there was flavour in the food rather I shud say just tasteless nor proper service was there.. The gulab jamun were all burnt from outside but if taken a bite were absolutely cold from inside.. I even made one waiter also eat it and he also accepted... For every single thing from the refilling of the salad counter, to the bowls , to the spoons everything had to be asked.. BIG SHAME ON THE SAROVAR PORTICO, NARAINA staff & their chef on their PATHETIC SERVICE and below average food quality.. Arranging , the conference on the road side dhaba wud have been a better option.. I felt really bad that the company people organised the event , paid properly also to the hotel but in return the management of the hotel least bothered to serve well & thus insulting the company executives rather... Better try some other hotel to conduct any of the occasion .. Really not expected from such a big brand like this ..... WORST EXPERIENCE REALLY .....

  • 5/5 TanuJa B. 3 months ago on Google New
    Had a great experience... It was awesome experience in sarovar partico naraina the hotel staff was so helpful and polite specially Kajal And Nikita they both are very cooperative with us . Location was perfect just nearest to the metro station the food quality was good we had breakfast and that was so yummy and tasty we will definitely visit again.

  • 5/5 CA Shrishti Jain (. 4 months ago on Google
    It was a great leisure for us. We were so much tired and the service just gave us all the relaxation. The rooms are very cozy.

  • 1/5 Vasudev K. 4 months ago on Google
    This stupid hotel is worst of all times. I complained about the bathroom smelling like gutter but instead of changing my room, they sent a guy with room fresheners and denied my request of changing the room. Receptionist was superbly rude. I will suggest everyone whoever is reading this comment , should never ever book this gutter

  • 2/5 mrinal g. 1 year ago on Google
    Had a very bad experience. Very shady location and rooms. The entire hotel was smelling really weirdly. The photos uploaded by the hotel are not entirely true. ALSO, There was a mouse in our room at 3:30am in the cupboard. The hotel maintenance crew were sleeping in one of the rooms. The desk receptionist were very rude and disinterested in helping.

  • 5/5 Ashwani Kumar M. 2 years ago on Google
    Good stay, food is really good. Staffs are also very supportive in nature.

  • 1/5 Vikram M. 2 years ago on Google
    The AC was not cooling enough the bed like having khatmal and the mini fridge was also not working..the pullover blanket was also not so comfortable..staff was good and helpful they placed a standing fan in my room .Breakfast was good.i had visited dehradoon property and it was a nice one

  • 4/5 Philipose P. 2 years ago on Google
    Good service, breakfast could be made better and served fresh.

  • 4/5 Dipty P. 2 years ago on Google
    The staff was very helpful.... Thankyou ... The young boy at the Reception booked a cab ,since it was late night. I was not able to find any cab from my app. So he booked one and I reached home safely. Hope he reads this.....🙂

  • 4/5 Anup A. 2 years ago on Google
    Nice hotel with good options of food however if you want to stay and enjoy near by food then you will be disappointed as this hotel is next to highway. Connectivity is also good.

  • 4/5 Kumar Anand M. 2 years ago on Google
    Good for stay. Economic hotel. Foods are so good.

  • 5/5 Sunil D. 2 years ago on Google
    An excellent condition most economical place to stay if you as a couple plan your excursions on your own from Delhi. Elegant well managed rooms in budget with all amenities

  • 5/5 Terrance M. 1 year ago on Google
    Great Hospitality by the entire team. All Request were well taken care and serving guest with great expectation seems to be an art at ease that they have. Comfortable rooms, decent restaurant and support by great service from other departments. A special thank you to Mr. Atul for ensuring I have a comfortable stay

  • 5/5 Rekha G. 1 year ago on Google
    Comfortable Stay..Rooms are neat and Clean. Food is Awesome. Mr. Salman is very supportive and prompt. Staff behaviour is excellent. Overall wonderful experience.

  • 4/5 Vikas M. 1 year ago on Google
    Pleasent stay. Room was clean and tidy. Had big , clean windows providing an airy enviornment. Bathroom was a plus point too, clean and hygienic. Food was decent, i tasted breakfast only. Reciopionsit person was calm, polite and reachable. Overall good stay, recommended.

  • 4/5 Kamlesh K. 1 year ago on Google
    Staffs are humble and well mannered. Clean and well maintained rooms easy accessibility. Wifi is quite slow but yeah overall it was a nice hospitality experience. Visit and experience the hospitality. Pankj at reception helpful.

  • 5/5 Harvinder s. 1 year ago on Google
    I stayed with my family. Good services. Food is so so good. I got the offer from cleartrip of dinner and breakfast so i had both meals. Thank you for your services

  • 5/5 Komal J. 1 year ago on Google
    We stayed in sarovar portico , naraina vihar for 9 days, it was extremely amazing expreience . Food was good . The hospitality was something which is like the most . The way all the staff took care for us was out of the way other could do . They became our family and took care of our every need of food and hospitality. Pawan , Naseem, Salman and all other stuff was very supportive and served us in a pleasurable manner . Rooms were clean. Front office staff specifically pankaj was also very nice . When ever I will come to Delhi again I will surely be staying here again ... not for the hotel brand but for the way here staff serve is amazing

  • 3/5 Praveen A. 1 year ago on Google
    Located on main Ring Road.Stayed for one night. Luckily got a decent sized room ( majority rooms are small, they are just enough) Did not need much service. But asked for an iron immediately at check in, which never came. Breakfast buffet layout was good and had ample options.

  • 5/5 Manav B. 1 year ago on Google
    I have stayed in sarovar naraina for long .it was a great and comfortable stay. We experienced an awesome hospitality by the whole staff, especially Mr. Ritesh Tyagi was a great host to us. It is surely a next visit hotel not only because of the room but also because of the lovely hospitality and cordial attitude of all.

  • 4/5 Yogesh S. 1 year ago on Google
    Located on ring Road Naraina chowk.... Is well connected to West Delhi. Room on offer are small, but staff seems professional. Location good but inside compact. Average standard, convenience in movement makes sense in going for it.

  • 2/5 yash s. 1 year ago on Google
    Not a good experience. shabby rooms , rude staff and commotion all around. The security guys were more friendly and helpful as compared to the staff inside.

  • 1/5 Narinder S. 1 year ago on Google
    Called up to book a room from 9-10 Feb. The ph was answered briefly informing that there are no rooms available for the date, and the line was disconnected. Very rude, discourteous, and unacceptable behaviour from the representative of the hotel. Is it so that the staff are polite only on the occasions when the hotel is not sold out?

  • 3/5 Raj N. 1 year ago on Google
    Not the usual Sarovar Portico. This is a small boutique types of a hotel with ground +3 storey building with tiny rooms. The entry itself is like you are entering a small house. There is 1 small lift. The common areas are small and bit cramped up. Lots of noises from the rooms next door, and sound of HK staff talking and working can be heard all the while during the stay. The room comes with practically no view apart from the construction of a building adjacent. Mind you, they do not allow food delivery from outside which is a big turndown. Does not deserve paying more than 2.5 K per night at the max. On the positive front, the staff at reception were professional and customer friendly. The bed was comfy and comforter as pullover was nice for a good sleep. Did not try the food there so cannot comment.

  • 4/5 Sushant S. 1 year ago on Google
    While the place is well maintained, the facility needs renovation as it's old now. Their food is excellent

  • 5/5 Akhil 1 year ago on Google
    I had a warm and Comfortable stay, The Hospitality Of the Staff was Excellent, Specially Aanchal and Nitika at the front Desk had been a great help.

  • 5/5 Vinay H. 2 years ago on Google
    A boutique budget hotel. Well appointed rooms. Restaurant in the basement. Good food. Nice breakfast spread. Good location. Good service. Value for money.

  • 3/5 House C. 5 months ago on Google • 1 review
    I’m feeling lucky that I found such a caring place to stay. The people mostly could not do enough for us; so helpful. We had a very early start on the day we left India but the kitchen wouldn’t have been open then. They made us a packed breakfast and served us chai in our room, so kind. The rooms were good, the food and service also, wish we could have stayed longer.

  • 5/5 Sunita T. 3 months ago on Google • 2 reviews New
    We had stayed there for conference and meeting and we had great experience there the rooms was good and food was tasty and healthy. Location was excellent just nearest to the metro.

  • 5/5 Vaibhav G. 3 months ago on Google • 2 reviews New
    We have recently stayed in sarovar portico naraina our company has organised meetings. The staff was cordial proactive and professional. The food was amazing the rooms was cleaned and hygiene.

  • 5/5 Akhilesh K. 3 months ago on Google • 1 review New
    The rooms was clean and hygiene the location was great just nearest to the airport and metro station food quality was good . overall stay was perfect.

  • 5/5 Pappu kumar Pappu k. 3 months ago on Google • 1 review New
    The location was prime just nearest to the metro station we had there for two nights and our stay was become so memorable food quality was tasty and healthy.


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