(Translated by Google) Very disappointed, SM, the male doctor was on duty at night (moss green clothes) on the 17th of February 22, I brought my child with a fever, when he arrived, he was immediately told to find another hospital, the reason being that the IGD was full & had to queue (there was only 2 people waiting outside the IGD Pdhl) I'm not ready to queue, While explaining the condition of my child, which I told you, has vomited 3 times with a fever of 39.4 (I just mean that there is a preventive medicine so that my child doesn't reach the step, so my child can drink it immediately) uh, the dr is getting emotional.. The dr even told me that 5-7 times vomiting is also normal which graduate is that dr.. I repeat once again to the dr because there is an argument, haha ​​5-7 times is normal?? Are you dehydrated doc? Then the doctor said: so that mom doesn't panic, so ma'am "PLEASE find another hospital" in a high tone 😠 Fix, I moved, I also don't want my child to be treated by a doctor like him. At that time, it was very disappointing, even my family and I were ordinary brobats. Finally, I moved to another hospital for the treatment of my child. Now Praise God I'm healthy. (Original) Kecewa bgt SM dokter laki-laki jaga malamnya (pakaian hijau lumut)di tgl17 feb 22 yg lalu, Saya bw anak sy demam, pas nyampe2 langsung disuruh cari rs yg lain alasan igd penuh & wajib antri (disitu antrian dluar igd hanya 2 org pdhl) Saya blg bersedia ngantri, Sambil jelaskan kondisi anak saya yg saya blg sdh muntah 3 kali dengan panas 39.4 (saya hanya bermaksud mana tau ada obat pencegahan agar si anak saya tdk smpe step, jd bs sgera diminum anak saya) eh si dr jd emosian.. Si dr malah blg smpe blg 5-7 kali muntah itu juga normal 😅 lulusan mana tu dr yaa.. Saya ulangi sekali lagi ke dr kerna udh adu mulut, hahh 5-7 kali itu normal?? Gag dehidrasi tuh dok? Lalu si dokter blg : agar ibu tdk panik, mknya bu"SILAKAN CARI RS Yang Lain" Dengan nada tinggi😠 Fix saya pindah, saya juga gag mau anak saya ditangani dokter seperti dia. Saat itu sngt mengecewakan, pdhl saya & keluarga biasa brobat. Terakhir saya pndh ke RS yg lain untuk penanganan pengobatan anak saya. Skrg Puji Tuhan sdh sehat.

Good service

Lahiran ERACS pake BPJS.. +top up kamar dari kelas I ke VIP deluxe.. Pelayanan oke banget.. perawat dokter semua ramah... makanannya juga enak.. nyaman... dikasih souvenir baby juga sebelum pulang...

Instead of getting better, my mother's pain got worse. The neurologist named Anisa needs to study again, she doesn't know anything! Can't do anything! Stupid! Because of him, my mother died! The pulmonologist is even stupider. I forgot the name but it's even stupider! Can you diagnose that my mother is cured, it turns out the pain hasn't healed yet! Stop the medicine and I'm cured! Stupid indeed! If all the doctors in Indonesia are like you two, it's no wonder everyone goes to Malaysia for treatment!!! Just quit both of your jobs!!! THIS HOSPITAL IS STRONGLY NOT RECOMMENDED! When my mother was in the room, the asbestos rotted and collapsed. I sat downstairs looking after my mother. Luckily my mother didn't feel bad at that time. HOSPITAL ORIGINAL!!!!!

Semalam sore sy bawa anak saya yg berusia 4 tahun berobat gigi ke drg anak utk melakukan PSA. anak sy nangis ketakutan Krn MGKN dirasanya sakit. Dokter dan perawatnya trlihat agak kesal. Sy tanya bagaimana kelanjutannya pun TDK ada solusi. ntah kalo ga sanggup disarankannya ke tempat lain kan Masi maklum sy. TP ini kesannya sombong skali. kemudian dokter keluar dgn alasan sudah azan. Yasudah sy maklum. Tapi kemudian perawat jg keluar bgt saja dr ruangan tanpa ada alasan ATW basa basi. Kami ditinggalkan begitu saja diruangan. Sy bingung kok ga ada sopannya. akhirnya sy keluar juga utk solat magrib. Begitu sy balik lagi eeh sudah ada pasien lain masuk. Sy sampe bengong kok ga ada pemberitahuan sama sekali. Hrusnya enak kan ya kalo ada dibilang " maaf ya bu km trpaksa masukkan pasien lain Krn waktunya mepet". Kami sama sekali tidak dianggap. Dokternya pun acuh tak acuh. Ngeliat pun enggak, apalgi minta maaf. Benar2 gak sopan. Akhirnya saya ambil kembali berkas saya, sy cancel aja. Apa begini pelayanannya dokter dan perawat dsini? Sy sungguh sgat kecewa. Hrusnya dokter gigi anak ramah anak donk. Fyi sy pasien executive yg sudah bolak balik berobat di hermina. Dengan kejadian ini sy kuapok kesini lg.

Pelayanan lambat. Kami daftar sbg pasien rawat jalan BPJS. Petugas pendaftaran lambat. Setelah panggil satu pasien main hape. Begitu terus. Begitu juga dg bagian radiologi. Kerjanya lambat. Nunggu hasilnya juga lama. Setelah hasilnya keluar (CD hasil radiologi), mau balik ke ruangan dokternya, dokternya keluar, ke parkiran. Nunggunya lama lagi... udah lebih setengah jam nunggu dokternya ga balik balik. Kapok berobat kesini. Semoga management RS Hermina membaca keluhan ini.

Slow in handling... We have employees queuing somewhere...

Aku ga ngerti kadang liat pelayanan bpjs di RS ini. Utk pelayanan rawat inap BPJS, okelah para suster nya baik2 menangani pasien bpjs. TAPI utk bagian pendaftaran/nurse station, knpa ya kok rata" mukaknya jutek gitu. Bisa jd mungkin capek, tp pasien yg datang dlm kondisi sakit pun ngelihat perawat yg respon nya ketus dan jutek kan jadi makin sakit ngelihatnya. Ada itu ga kelihatan namanya tp gayanya sprti paling sok senior, haduuuh awak yg mau berobat liatnya makin naik tensi awak. Suster-suster, klu gak dr BPJS pun ga ada kerja kalian, lbh banyak pasien BPJS. Kami pun kan bayar jg. Lebih banyak pun kami bayar tiap bulan terus menerus. Klu lihat suster-suster rasanya pengen kasi bintang 1 tp mikir lagi bahwa ga semua disitu yg kya kalian. Di IGD pun begitu juga tp aku maklum krna banyak pasien darurat. Tp baru kmren aku ketemu perawat pria inisial B orangnya sangat baik dan peduli sama pasien2. Cekatan pula. Sy mengapresiasikan dia. Bintang 5 utk perawat berinisial B itu. ⭐️⭐️⭐️⭐️⭐️ Maklum aja ya panjang kali komentarnya, tp ini supaya bisa jd koreksi. Krna rating dibuat utk diberi komentar/penilaian.

Pelayanan lumayan baik, tapi antrinya lama, dan bagian farmasi sangat lambat. Nunggu obat sampe 3 jam.

(Translated by Google) Next time if you are unable to take care of patients please refer to LGG from the start, don't wait for the patient not to realize the week before thinking of taking action ... We ordinary people who don't understand anything know what action to take ... Very disappointing service !! (Original) Lain kali kalo gak sanggup ngurusin pasien tolong dari awal lgsg di rujuk aja, jangan nunggu pasien gak sadar seminggu baru kepikiran ambil tindakan.. Kami masyarakat awam yg tdk ngerti apa2 mana tau tindakan apa yg harus di lakukan... Pelayanan sangat mengecewakan!!

Best

Is there an operator? I'm constantly busy... 1 hour after calling, no one picks up...

Pelayanan gak jelas, farmasinya kebanyakan keluar ruangan. Bisa ngambil obat ngantri 4jam, tolong mamajemennya diganti

(Translated by Google) Well death is in the hands of God. Mom entered ugd at 12 noon, in a state of unconsciousness History of receipt, and if they were unconscious due to receipt, waiting for a CT scan on the schedule at 5 pm !!! Well, for 5 hours, it has been waiting for a long time for tryta scan. Wow, you guys are fast! You don't like that much, but I'm just turning the ball back to the doctor who has a grandiose cell phone !! When do you dock? Wait patiently ambulanc ??? O God, at 6 o'clock, I will run a scan and the results will need to break a lot of fluid. Entering the ICU believes that only 7% of them believe in it, we send it to God. But also in the Icu room tomorrow morning 11-12 afternoon and 17-18 afternoon !!! It's late afternoon tomorrow afternoon, right? All that has been triggered must be accompanied by Udhan, even the bed can be broken even though it is from the body! How come the nurse doctor is sleeping inside what we don't see !! Because it's really like, it's been monitored 24 hours but you are now, I'm disappointed in this (Original) Yah kematian ada di tangan Allah. Mama masuk ugd jam 12siang,dalam keadaan ga sadarkan diri Riwayat struk,dan mrka brfkran it pingsan akibat struk, nggu2 ct scan di jadwaljan jam 5 sore!!! Nah slma 5jam it trllu lama nggu scan tryta Pemblu darah pecah d kepala cairan ud 99cc!!! Wow,cb kalian cepet tangi! Kan ga ngkn sebanyak it, trs sy bola balik tyk dokter yg men hape muluk!! Gmn dok kapan dok? Sabar ya nggu ambulanc??? Ya Allah, jam 6 kelar ct scan dan hasil pmblu dara pecah ud banyak cairan. Masukla di ICU percma orprsi hanya 7% mrka mnjmin,kami seragkan sm Allah. Tapi juga di ruangan Icu jam besok 11-12siang dan 17-18sore!!! Lah dr sore ke besok siangnya kan lama kali?? Smntra emg yg di icu it haru s d dmpingi udhan,bahkan ranjang sblah bisa pulak selang2 nya becabutan dr badan! Brt kan dokter sm suster tidur di dalam yg kami gak nampak!! Kcwa bgt dahh,ktnya di pantau 24jam tp kalian tdurr,Kecewaaa saya dgn ini

Layanan di Rumah Sakit ini sangat Baik. Dokter dan Perawatnya ramah dan cekatan, Ruang inapnya yg bersih dan Nyaman. Pelayanannya juga tidak membedakan pasien BPJS Atau UMUM. Pokoknya terlayanilah dengan sangat memuaskan... 🥰🥰 Trimakasih RS.Hermina.. 🙏🙏

(Translated by Google) Service is a bit slow but still ok even though using BPJS. Entered the Hermina Hospital with an odontectomy operation with drg. Melva N Sirait Sp.bm consultation and action was very good and went smoothly. During the 2 days 2 nights hospitalization the nurse nurses also provide good service, it's just that during shift changes there is less communication between nurses so that the patient's request must be repeated again to each nurse. The sisters I remember Sister Angel and Ika ... Hopefully Hermina Hospital Medan's Service is Improved and Hermina Hospital Medan is More Successful. Thank you Hemina Hospital (Original) Pelayanan agak sedikit lambat tetapi masih ok lah meskipun menggunakan BPJS. Masuk RS Hermina operasi odontektomi dengan drg. Melva N Sirait Sp.bm konsultasi dan tindakan sangat baik dan berjalan lancar. Selama rawat inap 2 hari 2 malam suster perawat juga memberikan pelayanan yg baik hanya saja saat pergantian sift jaga kurang komunikasi antar perawat sehingga permintaan pasien harus diulang lagi kesetiap perawat. Suster yg saya ingat suster Angel dan Ika...Semoga Pelayanan RS Hermina Medan Semakin Ditingkatkan dan RS Hermina Medan Semakin Sukses. Terimakasih RS Hemina

(Translated by Google) The hospital is clean, and the receptionist is beautiful and friendly and smiling ... hopefully Hermina Medan will be more advanced in the future. (Original) RS nya bersih, dan petugas recepsionistnya cantik dan ramah serta murah senyum... semoga Hermina Medan semakin maju lagi kedepannya.

(Translated by Google) A clean and comfortable hospital The service is very satisfying ... The doctor and nurse are kind and friendly ... The experience when my child was treated at Hermina Hospital .. Hopefully the hermina hospital will be more successful ... (Original) Rumah sakit yg bersih dan nyaman.. Pelayanannya sangat memuaskan.. Dokter dan perawatnya baik dan ramah.. Pengalaman ketika anak saya dirawat di RS hermina.. Semoga RS hermina makin sukses..

(Translated by Google) It is very good to serve bpjs also I hope in the future better 5 star (Original) Sangat bagus melayani bpjs jg sy berharap kedepanyan lebih baik lg bintang 5

Adik saya penyakitnya suka kejang2 dan sudah sering dirawat di Rs Hermina. dan harus meminum obat dari dokter dengan rutin. knpa ya klo dlam pengambilan obat tuh kayanya dipersulit yaaa. ketika kontrol dokter bulan agustus, dokter mengatakan kalau utk pengambilan obat pasien gak usah ikut lagi krna pasien sudah tidak kejang. nah pas bulan september kami dtang ke rs utk ambil obat dan tidak bawa pasiennya..dan kata staff nya pasien hrus ikut,..dan obat pun tidak diberikan padahal adik saya ketergantungan dgn obat itu. tidak konsisten atau gmna saya bingung..apa krna pake bpjs? pelayanan rumah sakit skrg gimana yaaa rumah sakit itu membantu org yg sakit dan membutuhkan. ya klo ttap begini terus ya saya juga akan mengadukan rs ini ke pusat pengaduan layanan kesehatan.jadi tolong pelayanan diperbaiki ya

(Translated by Google) You put unprofessional employees, there are your employees who are rude to parents, don't put people like that on the front. (Man, wear hermina green shirt, which measures body temperature). People in the service section are not worthy like that, suitable you just put it to clean the toilet. Try to open the CCTV on June 16, 2020, around 1:40 p.m., one of the customer's mistakes, can be educated with good words, I will make a writing for a case like this if you do not make a reprimand with employees like that. you are in the name of AGUS, the characteristics of wearing glasses, and when I sit in the waiting room, many patients say the same thing, that they are served poorly. (Original) Kalian meletakkan pegawai yang tidak profesional,itu ada pegawai kalian yang kasar pada orang tua,jangan letakkan orang seperti itu di bagian depan.( pria,pakai baju hijau hermina,yang ukur suhu badan).orang di bagian pelayanan tidak layak seperti itu,cocoknya kalian letakkan untuk membersihkan toilet saja. Coba kalian buka CCTV tanggal 16 Juni 2020,sekitar pukul 13:40 wib ,sesalah-salah nya customer,bisa di edukasi dengan ucapan yang baik,saya akan buat tulisan untuk case seperti ini jika kalian tidak buat teguran dengan pegawai yang seperti itu.pegawai kalian itu atas nama AGUS,ciri-ciri memakai kaca mata,dan ketika saya duduk diruang tunggu,banyak pasien yang berkata hal yang sama ,bahwa di layani dengan tidak baik.

(Translated by Google) Excellent service (Original) Pelayanan prima

(Translated by Google) Good hospital (Original) Rumah sakit yang bagus

(Translated by Google) the service is not satisfying. 3 hours more no action at the doctor. even the doctor was asked angry (Original) pelayanannya tidak memuaskan. 3 jam lebih tidak ada tindakan sama dokternya. malah dokter ditanya marah2

(Translated by Google) Nurse services are not good (Original) Pelayanan perawat kurang bagus

(Translated by Google) Very recommendations for treatment and hospitalization, the services of doctors and nurses are very satisfying, the food during hospitalization is also delicious, Masha Allah, may Allah grant blessings and be even better ... (Original) Sangat rekomendasi untuk berobat dan rawat inap, pelayanan dokter dan perawat sangat memuaskan, makanan saat rawat inap juga enak, Masyaa Allah.. semoga Allah memberikan keberkahan dan menjadi lebih baik lagi..

(Translated by Google) Just once here. The nurse who is on guard in the operating room makes the tension rise. I, as a patient, called and asked nicely, even though I didn't like it, the answer was.. then I couldn't call them out loud, he said.. how can they hear being called if they use whispers?? The eracs operating procedure on paper is different from the reality. Just the same as ordinary op sc. The anesthetic wears off more quickly so the pain can be felt more quickly. Boro2 can sit for 2 hours, drinking water after surgery for 3.5 hours was only given and even then after being asked twice, I was very thirsty. Like forgotten. Anyway, I am very disappointed with this hospital. Top up the bpjs class to the expensive VIP even gets an unpleasant service. Not recommended. (Original) Cukup sekali di sini. Perawat yg brjaga di rg operasi bikin naik tensi. Sy sbg psien manggil dan nanya baik2 malah sperti gk suka gitu jawabnya..terus gk boleh manggil mereka dgn suara keras katanya.. lah gimana mereka bs denger dipanggil kalau pake bisik2?? Prosedur opersi eracs yg di kertas beda dgn kenyataannya. Sama aja kaya op sc biasa. Biusnya lebih cpt abis jd nyeri nya lebih cpt terasa. Boro2 2 jam bisa duduk, air minum pasca operasi aja 3.5 jam baru dikasih itupun stlh 2 kali ditanya sangking sy hausnya. Seperti dilupakan. Pokoknya saya sgt amat kecewa dgn rmh sakit ini. Top up kelas bpjs ke vip mahal2 pun dpt pelayanan yg tidak mengenakkan. Tidak rekomended.

(Translated by Google) Friendly service. Already working with a lot of insurance, quite helpful. Specialist Doctors and Sub Specialists complete, one stop service. ?? (Original) Pelayanan ramah. Sudah bekerjasama dengan banyak Asuransi, cukup membantu. Dokter Spesialis dan Sub Spesialis lengkap, one stop service. ??

(Translated by Google) Quality 5 star hospital in Medan. Excellent service and workmanlike. A very good experience when my parents were treated here. (Original) Rumah sakit di Medan yang berkualitas bintang 5. Pelayanan prima dan cekatan. Pengalaman yang sangat baik ketika orang tua Saya dirawat disini.

(Translated by Google) Is an entity of the HERMINA HOSPITAL Group (PT. MEDIKALOKA HERMINA) the 26th present in Medan as a Public Hospital to provide the best service. (Original) Merupakan entitas dari HERMINA HOSPITAL Group (PT. MEDIKALOKA HERMINA) yang ke 26 hadir di Medan sebagai RS Umum untuk memberikan pelayanan terbaiknya.

(Translated by Google) Long wait for a prescription even though the patient is a little cm. (Original) Lama x nunggu resep aja padahal pasien cm sedikit.

(Translated by Google) The Rs are good. Clean. The registration officer is friendly and patient. The doctor is also competent. They also have all the specialists. I love Hermina ?? (Original) Rs nya bagus Bersih.. Petugas pendaftarannya ramah dan sabar2. Dokter nya jga kompeten. Mereka jga punya semua spesialis. Aku suka Hermina ??

(Translated by Google) Part of Hermina Hospital Group, which has only been established for 2 years but has achieved the title of plenary ? (Original) Part of Hermina Hospital Group, baru berdiri 2 tahun namun sudah meraih predikat paripurna ?

(Translated by Google) Please improve the service. The hospital is good but the service must be improved. Because the hospital service must be number one. Don't be a dirty nurse. (Original) Tolong pelayanannya diperbaiki. Rumah sakit nya bagus tapi pelayanan nya harus ditingkatkan. Karena rumah sakit itu pelayanannya harus nomor satu. Jangan perawatnya jutek.

(Translated by Google) Entering the emergency room at 2 am because of deep pain and the nurse and her doctor asked the crew to administer themselves for registration ... the conclusion was not helpful ... (Original) Masuk UGD sendiri jam 2 pagi krn nyeri luka dalam dan suster sama dokternya minta awak sendiri ke administrasi utk urus pendaftaran.. kesimpulannya kurang helpful..

(Translated by Google) The RS is not consistent and has been made to visit the hour limit until 19.00 but there are still many who can enter it beyond that time limit. when I and 3 of my friends want to enter the elevator at 20.00 to visit a friend who is treated there it is not allowed to enter and he may not enter but must be 1 person because he has already crossed the limit while there is another group that carries a lot of handles in the elevator permits , there are also 2 women waiting for the elevator given by the security guard on the grounds that they are nurses in this hospital, but the hospital nurses don't wear official clothes, what kind of nurses are they like? Then we contacted the patient to meet us and take the gifts we brought for the patients. But when Kluarga came to see us, the security guard was not in the elevator and the patient told us to enter the elevator, when we entered the elevator, the elevator was held by the security guard, and he told us to come out with a polite conversation. a male doctor who is quite old he asked me what was wrong with the security guard, this mother had not been able to go up but couldn't go up the dock. And the doctor answered "like your jungle people" in front of a lot of doctors saying to guests like that. From this incident I believe that there is an article on Google about doctors in RS Hermina that is not feasible. Please change the service, if this hospital really wants to be firm, don't give it to anyone who wants to visit through a visiting hour. Don't give it again even though 1org who wants to visit is not fair to other guests who want to visit too, and this is the hospital. in blg it's still new so still not many people know what time the visit limit is. (Original) Rs nya gk konsisten udh dibuat batas jam jenguk sampai jam 19.00 tapi masih banyak yg boleh masuk lewat batas jam itu. ketika saya dan 3 temen saya mau masuk lift di jam 20.00 untuk jenguk temen yg di rawat disitu gk dibolehin masuk dan dia blg boleh masuk tapi harus 1 org  karena udh lewat batas jenguk  sementara ada romongan lain yg membawa banyak pegangan di izinin masuk lift gitu aja, ada juga 2 org perempuan nunggu lift dibolehin satpam dengan alasan mereka perawat di rs ini tapi masak iya rumah sakit perawat nya gk pake baju dinas, kalau perawat seperti itu rs apaan seperti ini? Trs kami nelfon kluarga pasien untuk menjumpai kami dan mengambil bingkisan yg kami bawa untuk pasien. Tapi pas kluarga dtg ngejumpai kami, satpam tdk ada di dpn lift dan kluarga pasien menyuruh kami untuk masuk ke lift tiba kami udh masuk lift pintu lift di tahan oleh satpam dan dia nyuruh kami keluar dengan omongan yg lumayan sopan la, ternyata di dlm lift ada dokter laki laki yg sudah lumayan tua dia nanya kesatpam ada apa trs satpam blg ibu ini udh di blg gk bisa naik tapi tetap naik dok. Dan dokternya jawab "kayak orang hutan kalian" di depan org banyak seorang dokter bilang ke tamu seperti itu. Dari kejadian ini saya percaya kalau ada artikel di google tentang dokter di rs hermina yg tak layak. Tolong dong pelayanan nya di ubah kalau emang rumah sakit ini mau tegas ya jangan dikasih siapa pun yg mau jenguk lewat dri jam jenguk jgn dikasih lagi walaupun 1org yg mau jenguk itu gk adil sama tamu lain yg mau jenguk juga, dan ini kan rumah sakitnya bisa di blg masih baru ya jadi masih belum banyak yg tau sampai jam berapa batas jenguknya.

(Translated by Google) the hospital is clean, the atmosphere is calm. just kl want to buy food far there must be a vehicle (Original) rumah sakitnya bersih, suasana tenang. cuma kl mau beli makanan jauh harus ada kendaraan

(Translated by Google) if it is until 19:00 other guests should not be allowed to enter even if only one person. really not consistent. the visiting limit is until 7:00 p.m., but if there are 1 person visiting, you can. just the same . there are also 2 girls entering ordinary clothes. why please enter. The security guard said she was a nurse. where there are regular clothes nurses. What do you want the hospital to be if it's a nurse wearing normal clothes (Original) kalo emang sampai jam 19:00 harusnya tamu yg lain tdk diperbolehkan juga masuk walaupun hanya 1 orang. gak konsisten banget sih . batas berkunjung sampai jam 19:00 tapi kalo orang yg berkunjung 1 orang boleh. sama aja . ada juga 2 orang cewek masuk pakaian biasa. kenapa dipersilahkan masuk. satpam bilang dia perawat . mana ada perawat pakaian biasa . mau jadi apa rumah sakit nya kalo itu perawat pakai pakaiaan biasa

(Translated by Google) Alhamdulillah, the hospital that I think is the best service. Starting from doctors, nurses, junitors, scurity and parking guards are also friendly to us. The room and the handling of drugs is also quite good. Suitable given a 5 star (Original) Alhamdulillah, Rumah sakit yang menurut saya pelayanannya Terbaik. Mulai dari dokter, suster, junitor, scurity serta penjaga parkir juga ramah kepada kami. Ruangan dan penanganan obat juga cukup baik kami rasakan. Cocok diberi bintang 5

Pengnangan di ruang isolasi yg sangat lambat, anak saya di rawat di ruang isolasi kata nya hasil rapid nya reaktif jd harus di isolasi, anak saya masih bayi info nya per 3 jam harus minum karena diagnosa awal dehidrasi, tp pada jam 5.30 selang di mulut nya lepas, dan istri saya mau memberikan minum jam 6, karena sdh jadwal nya minum, tp sampai sekarang jam 8 lewat belum dipasang selang nya, katanya butuh penanganan ekstra tp kok seperti ini penanganan nya lambat, dia itu bayi butuh minum karena dehidrasi. Alasan yg gk masuk akal menunggu staf yg pasang selang... klo ada apa2 dengan anak saya brrti memang penangannya yg gak beres... sekali lagi ini bayi, butuh penanganan ekstra...

(Translated by Google) The service is very satisfying both doctors, midwives and nurses are very nimble in handling patients. And all of them can work well together. Thank you for the whole team. Good job. (Original) Pelayanan sangat memuaskan baik dokter,bidan dan perawat sangat cekatan dalam menangani pasien. Dan seluruh nya dapat bekerjasama dengan baik. Terimakasih buat seluruh team.Good job.

(Translated by Google) Bismilllah Alhamdulillah. Give thanks for God's permission. My wife's labor process went smoothly. Thank you to the doctors and nurses and staff and employees of Hermina Hospital. Because it has helped with excellent service. Hopefully HERMINA Hospital continues to be a hospital that is loved by the community. (Original) Bismilllah. Alhamdulillah. Bersyukur atas izin Allah. Proses persalinan istri saya berjalan lancar. Terima kasih utk para dokter dan suster serta staff dan karyawan RS Hermina. Karna telah membantu dengan pelayanan yg sangat baik. Semoga RS HERMINA terus menjadi rumah sakit yg dicintai oleh masyarakat.

(Translated by Google) In the past, my child was hospitalized, the service was excellent, friendly, clean, food, and all adequate facilities, basically good jobs. Want to ask can ultrasound can not use BPJs? (Original) Dulu anak saya rawat inap pelayanan nya bagus sekali,ramah ,bersih ,makanan ,dan fasilitas memadai semua , pokoknya good jobs . Mau tanya boleh USG bisa gag pakai bpjs ?

(Translated by Google) LESS SATISFACTORY.. (Original) KURANG MEMUASKAN..

Tolong untuk pelayanan BPJS apa gunanya nomor antrian kalo ujung" nya ada beberapa orang yang mendahului dengan alasan dokternya ada keperluan. Misalnya poli NEUROLOGI. Gaboleh gitu harus sesuai nomor antrian wlpun dokternya sibuk itu urusan diaa. Apa lagi bagian BPJS yang kerja cuma sedikit. Tolong jangan di bedakan.

Sangat puas dengan pelayanan di rs hermina medan, Dan sangat rekomended.. Semua perawat ramah- ramah dan cantik-cantik, dan siaga serta fast respon, Dokter nya juga handal, dan bagus”. Sukses terus dan semakin maju lagi rs hermina medan

(Translated by Google) First treatment at hermina, good service. Schedule control accordingly. The drug retrieval service is very slow and it needs to be changed for the sake of patient satisfaction. Satisfied room nurse service Caring for patients and good and friendly communication Thank you for the blessing children who have take good care of your father Salut is really good and friendly child. Be healthy and always be blessed (Original) Pertama Berobat di hermina pelayanan Bagus. Jadwal kontrol sesuai. Pelayanan pengambilan obat sangat lambat dan itu perlu di ubah demi kepuasan pasien. Pelayanan perawat ruangan puas Peduli dengan pasien dan komunikasi baik dan ramah2 Terimakasi untuk anak berkat yang sdh merawat bapak dengan baik dan iklas Salut benar2 baik dan ramah anaknya. Sehat dan di berkati selalu ya nak

(Translated by Google) Still provide the best service. Thanks Hermina Medan ? Hopefully it will get better in the future ? (Original) Tetap memberikan pelayanan yang terbaik. Thanks Hermina Medan ? Semoga makin baik kedepannya ?

(Translated by Google) Nurses and doctors are not professional ... patients can't ask for a doctor's number ... so if anything happens to our family, why is the patient covid test swap until it gets repeated (Original) Perawat dan dokter ya tidak profesional.. pasien tidak boleh minta no dokter ya.. jadi kalo terjadi apa2 sama keluarga kita gmana.. knapa pasien covid test swap ya sampe berulang2

(Translated by Google) Great service, friendly nurses and doctors. But please change sheets, pillowcases and blankets every day. (Original) Pelayanan bagus, perawat dan dokter ramah. Tapi tolong seprai, sarung bantal dan selimut diganti setiap hari.

(Translated by Google) bad service, poor quality, old doctor comes, waiting a long time, bad ugly (Original) pelayanan parah, kualitas jelek, dokter lama datangny, nunggunya lama kali, jelek parah

(Translated by Google) General Hospital which is Hermina Hospital Group - Jakarta, with the Specialist and Specialist Sub fairly complete. ?? (Original) Rumah Sakit Umum yang merupakan Grup Hermina Hospital - Jakarta, dengan Dokter Spesialis dan Sub Spesialis yang cukup lengkap. ??

(Translated by Google) Doctor friendly, clean and comfortable treatment rooms, all officers are friendly hospital. Hopefully Medan Hermina Hospital will be more advanced. ?? (Original) Dokter ramah, Kamar perawatan bersih dan nyaman, seluruh petugas RS ramah. Semoga RS Hermina Medan semakin maju. ??

(Translated by Google) The hospital is clean, the service is satisfying .... Success is always Hermina (Original) Rumah sakitnya bersih, pelayanannya memuaskan....Sukses selalu hermina

(Translated by Google) The hospital is clean, the service is OK. Increase it! (Original) RS nya bersih, pelayanannya OK. Tingkatkan !

(Translated by Google) Q was very satisfied with the service of RS Hermina, the address was easily accessible, the nurses and doctors were friendly, and the RS was also clean. Continue developing and growing hermina. (Original) Q sangat puas dengan pelayanan rs hermina, sdh alamtnya mudah diakses, perawat dan dokter ramah2, dan rs nya jga bersih. Trs maju berkembang dan tumbuh rs hermina.

(Translated by Google) The doctor arrived a long time ago. The agreement at 4 until now at 6 also hasn't come yet. (Original) Dokternya lama datang. Janjian jam 4 sampe sekarang jam 6 juga belom datang.

Lucu x rumah sakit ini. Anak saya yg sakit masih bayi 1thn 2bln. Pelayanan pemberian obatnya lamaaaa sekali. Perawat jaganya pun ntah kmna kalau malam suka kosong. Jd pas saya mau lapor habis infus gak ada suster satupun. Saya tunggu" sampe brapa lama sampe tangan anak saya sakit menahan lamanya. Gak ada juga. Sampe saya kebetulan ketemu dokter baru dokternya bantu carikkan perawatnya dmna. Trus masalah makan. Masih jam setengah 8 makanan anak saya dipaksa ambil padahal saya masih nyuapin anak saya. Dgn alasan dia bilang dia sudah antar makanan dr jam 6 knpa gak lgsg dikasih. Helloowww... dia gilak yaaa. Anakku masih tdr jam 6 trs hrus kubangunkan buat sarapan. Trs makan siang dia antar jam 2. Sekarang makan sore dia antar jam 6. Woowww hebatttt rumah sakit ini yaaa... 👏👏👏👏

(Translated by Google) The hospital is clean, the officers are friendly too. Very satisfied with Hermina Hospital Medan services. Hopefully it can continue to grow and develop ?????? (Original) RS yg bersih, petugasnya juga ramah. Sangat puas dgn pelayanan RS Hermina Medan. Semoga dapat terus tumbuh dan berkembang ??????

(Translated by Google) The best service (Original) Pelayanan terbaikkkk

(Translated by Google) Very good (Original) Sangat bagus

good👍🏻

We are grateful for the services at Hermina Medan Hospital, responsive when we contacted, the parents were picked up by ambulance to the house, the service in the emergency room was fast, arrived at the room well. May our parents recover quickly. Thank you IGD team. Management Driver at Hermina Hospital, Medan. More success

Satisfied service and fast response, the nurse is kind and friendly, thank you Hermina

RS. Hermina is The Best 👍

Mrs. Try Ramadina's family would like to thank the good doctors and nurses on the 3rd floor. The nurse's treatment room was good during my treatment. Success was always for Hermina Hospital.

good

Good service, nice hospital 🫰

So far so good

I'm your family. Siti Herika room 303 would like to thank Dr. Dudy SpOG and all the kind and friendly midwives on the 3rd floor of Hermina Hospital, Medan.