Lumiere Motel image

Lumiere Motel

Love hotel

😠 Terrible attendance!!! There was hair on the floor, dirty whirlpool, dirty bathroom and room, they charged more claiming it was a holiday, and they even said there would be breakfast included, at breakfast time we were hungry and left indignant. At least the water was hot, the sauna was terrible, t... People often mention motel, mais, para, good, atendimento, ncia, suite, service, quarto, estava,


Address

MG-050, 2201 - Vila Romana, Divinópolis - MG, 35502-226, Brazil

Website

motellumiere.com.br

Contact

+55 37 3213-6910

Rating on Google Maps

3.30 (46 reviews)

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Featured Reviews


Frequently mentioned in reviews: motel (18) mais (14) para (12) good (12) atendimento (11) ncia (11) suite (9) service (9) quarto (8) estava (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alexandra S. 2 years ago on Google
    (Translated by Google) Terrible attendance!!! There was hair on the floor, dirty whirlpool, dirty bathroom and room, they charged more claiming it was a holiday, and they even said there would be breakfast included, at breakfast time we were hungry and left indignant. At least the water was hot, the sauna was terrible, the smell of eucalyptus didn't even come close, splashed in the toilet, I don't even know what it was, probably the urine of the person who was before us! I don't recommend it very bad! And the website said it was the super luxury suite, it was more like super trash! (Original) Péssimo atendimento!!! Tinha cabelos no chão, hidromassagem suja, banheiro e quarto sujos, cobraram a mais alegando ser feriado, e ainda disseram que haveria café da amanhã incluso, na hora do café passamos fome e fomos embora indignados. Pelo menos a água estava quente, sauna péssima o cheiro de eucalipto não passou nem perto, respingado no vaso, não sei nem do que era, provavelmente urina da pessoa que estava antes de nós! Não recomendo péssimo! E o site dizia ser a suíte super luxo, tava mais pra super lixo!
    3 people found this review helpful 👍

  • 1/5 Flahelton H. 7 years ago on Google
    (Translated by Google) I went to the motel in the fridge full of drink for consumption I picked up a soda Fanta grape was with strange taste when I was was overdue a month ago I got started looking at another soda that was in the fridge had two more cans overdue with expiration of 3 months I talked to the girl she said she could not do anything but I did not pay for the soda and check if the other suites had, I had bad diarrhea The motel is not responsible for anything careful for anyone who consume in the motel Sanitary surveillance goes far There is a lack of respect for consumers! (Original) Fui ao motel , no frigobar cheio de bebida para consumo aparte peguei um refrigerante Fanta uva estava com gosto estranho quando fui estava vencido a um mês atrás , peguei comecei olhar outro refrigerante que estava no frigobar tinha mais duas latas vencidas mais com vencimento de 3 meses atrás , falei com a moça ela disse que não podia fazer nada só eu não pagar o refrigerante e verificar se nas outras suítes tinha , passei mal com diarreia o motel não se responsabiliza por nada cuidado para quem for consumir no motel a vigilância sanitária passa longe lá falta de respeito com consumidor!
    2 people found this review helpful 👍

  • 4/5 Andre M. 6 years ago on Google
    (Translated by Google) Best rooms in the city (Original) Melhores quartos da cidade
    1 person found this review helpful 👍

  • 1/5 Aline Azevedo .. 2 years ago on Google
    (Translated by Google) Once and never again, bad experience! I was thinking about staying overnight (12 hours) And I only stayed two and a half hours (half an hour just waiting) I called 3 times to ask for the bill, and when it was time to leave, another 10 minutes waiting, the intercom ringing and no one opened the gate, I had to call the reception from my cell phone to have them open, and the line was already forming with other cars waiting . Total disregard for customers. Other than that the sauna cost to work and the hydro doesn't fill up. A motel far from 5 stars. Terrible attendance . I always go to Volare and wanted to do this experience. There, at least, the service is good, and if you have a problem, make a point of solving it. Lumiere without any preparation!!!! Terrible ! Here is my indignation and this horrible experience! (Original) Uma vez pra nunca mais , péssima experiência ! Fui pensando em ficar em pernoite (12horas ) E fiquei somente duas horas e meia ( meia hora somente esperando ) Liguei 3 vezes para pedir a conta , e na hora de sair mais 10 minutos esperando , tocando o interfone e nada de abrirem a cancela , tive que liguar do meu celular para recepção para abrirem , e a fila já estava se formando com outros carros esperando . Um total descaso com os clientes . Fora que a sauna custou a funcionar e a hidro nao enche . Um motel longe de ser 5 estrelas . Péssimo atendimento . Sempre vou ao Volare e quis fazer essa experiência. Lá pelo menos o atendimento é bom , e se tiver algum problema fazer questão de resolver . Lumiere sem preparação nenhuma!!!! Péssimo ! Fica aqui a minha indignação e essa horrível experiência!
    1 person found this review helpful 👍

  • 1/5 Leonardo N. 6 years ago on Google
    (Translated by Google) Unfortunately, the best suite (Thai themed) the air conditioner is old and does not work, it is stipulated time in the sauna (I have never seen this), the room is full of mosquitoes, too much marketing on the site for something it is not, bummer with consumer. R $ 230.00 thrown away. (Original) Péssimo, a melhor suíte (temática tailandesa) o ar condicionado é velho e não funciona, é estipulado tempo na sauna (nunca vi isso), o quarto é cheio de pernilongo, marketing em excesso no site para algo que não é, descaso com o consumidor. R$230,00 jogados fora.
    1 person found this review helpful 👍

  • 5/5 Talles C. 5 years ago on Google
    (Translated by Google) Excellent service and attention, good rooms. (Original) Excelente serviço e atendimento, bons quartos.
    1 person found this review helpful 👍

  • 5/5 iasmim c. 7 years ago on Google
    (Translated by Google) Great (Original) Otimo
    1 person found this review helpful 👍

  • 4/5 leo B. 2 years ago on Google
    (Translated by Google) Motel is great. About attendants and snacks, which I see many complaints, we were well attended. After all, you went to eat snacks and be taken care of, or eat something better than snacks and be taken care of with the person you were with. Oh stop it. Motel and great LUMIERE OR MARAVILHA 🔥🔥🔥🔥🔥🔥🔥 lots of fire. 🇧🇷 (Original) Motel e ótimo. Sobre atendentes e lanches, que vejo muitas reclamações, fomos bem atendidos. Afinal vcs foram foi comer lanches e ser atendidos, ou comer outra coisa melhor do que lanches e ser atendidos com quem estavam. Ah pare né. Motel e ótimo LUMIERE OU MARAVILHA 🔥🔥🔥🔥🔥🔥🔥muito fogo. 😍😆

  • 5/5 Marco Tulio G. 5 years ago on Google
    (Translated by Google) Enjoyed it very much, very nice room, and excellent reception. (Original) Gostei muito, quarto muito bonito, e recepção otima

  • 5/5 Ana Cláudia R. 5 years ago on Google
    (Translated by Google) Great suites, food good. (Original) Ótimas suítes, comida boa .

  • 5/5 Renato P. 6 years ago on Google
    (Translated by Google) Great apartment a very good service. (Original) Ótimo apartamento um luxo atendimento muito bom.

  • 5/5 Júlio S. 6 years ago on Google
    (Translated by Google) Description, hygiene and good taste (Original) Descrição, higiene e bom gosto

  • 5/5 Vitor H. 6 years ago on Google
    (Translated by Google) Great service, comfortable rooms and I recommend it to anyone who is visiting Divinopolis and for anyone who is looking for one night stays great hihi prices (Original) Ótimo atendimento, quartos confortáveis e eu recomendo para quem está visitando Divinópolis e para quem está procurando para fica um só noite ótimos preços hihi

  • 1/5 ricardo o. 6 years ago on Google
    (Translated by Google) I have never been so poorly attended at 1 motel as at this lumiere motel in Divinopolis suite nothing ran cold water when I could not even take a shower I informed her that nothing was done about it I still had to pay for something I did not use Brazil, no Indicates very bad (Original) Nunca fui tão mal atendido em 1 motel como neste lumiere motel em Divinópolis suite nada funcionava água gelada ndo pude nem tomar um banho informei a atende que nada fez com relação ainda tive de pagar por algo que não usei Brasil né não Indico muito ruin

  • 5/5 Fabiana R. 5 years ago on Google
    (Translated by Google) Very good (Original) Mto bom

  • 1/5 Mariana A. 2 years ago on Google
    (Translated by Google) Motel offers overnight stay, but no evening snack! 3 attempts and we were not served with the requested order. Sandwich doesn't have?! This weekend was the end, they are not accepting Pix and debit card! LOL Motel was a reference. Unfortunately, only the look of the motel wins, the rest scores 0! (Original) Motel oferece pernoite, mas não oferece lanche à noite! 3 tentativas e não fomos atendidos com o pedido solicitado. Sanduíche não tem?! Nesse final de semana foi o fim, não estão aceitando Pix e cartão de débito! Rs Motel era referência. Infelizmente somente o visual do motel que ganha, o resto nota 0!

  • 1/5 valeria a. 2 years ago on Google
    (Translated by Google) I went to the most expensive suite, it was the Greco-Roman theme, a very unpleasant situation happened, the manager opened the door and I was changing! It was uncomfortable and unethical, he claimed he had made the wrong bill, but I just think he could have called over the intercom. (Original) Fui na suíte mais cara, era a temática greco Romana, aconteceu uma situação muito desagradável, o gerente abriu a porta e eu estava me trocando! Foi desconfortante e anti ético, ele alegou que havia feito a cobrança errada, mas só acho que ele poderia ter ligado pelo interfone.

  • 1/5 João Paulo Nunes B. 2 years ago on Google
    (Translated by Google) Horrible experience, it was literally a nightmare! Once and never again, horrible service... 2 employees entered the room, my girlfriend was practically without clothes on the bed, I found it a lack of respect. The manager opened the bedroom door, I had never experienced such embarrassment! (Original) Experiência horrível, foi literalmente um pesadelo! Uma vez pra nunca mais, atendimento horrível... 2 funcionários entraram no quarto, minha namorada estava praticamente sem roupas na Cama, achei uma falta de respeito. O gerente abriu a porta do quarto, nunca tinha passado por tal constrangimento!

  • 1/5 Maria Jose P. 2 years ago on Google
    (Translated by Google) Totally unpleasant experience, the manager came into the room, it was an unpleasant situation! The service is horrible, lack of hygiene, I paid for the most expensive suite... And what was supposed to be a good experience, was a total nightmare! (Original) Experiência totalmente desagradável, o gerente entrou no quarto, foi uma situação desagradável! O atendimento é horrível, falta de higienização, paguei a suíte mais cara... E o que era pra ser uma boa experiência, foi um pesadelo total!

  • 1/5 Mateus S. 2 years ago on Google
    (Translated by Google) Horrible experience, what would have been an amazing night... turned into a nightmare! The manager practically entered the room, violated my privacy and outside the service is terrible! I waited 30 minutes for the bill to arrive, at the reception I was ringing the intercom for a long time! (Original) Experiência horrível, o que seria uma noite incrível...se transformou em uma pesadelo! O gerente entrou praticamente dentro do quarto, violou minha privacidade e fora que o atendimento é péssimo! Esperei 30 minutos até a conta chegar, na recepção fiquei um tempão tocando o interfone!

  • 4/5 Jordy C. 5 years ago on Google
    (Translated by Google) Value a little above average, but worth it. (Original) Valor um pouquinho acima da média, mas vale a pena.

  • 2/5 Marcelo A. 3 years ago on Google
    (Translated by Google) I paid 110 reais for the simplest overnight stay, good accommodation, but breakfast is served with pity, micro bread, no juice, micro slice of mozzarella, etc. I leave hungry, unfortunately (Original) Paguei 110 reais na pernoite mais simples, hospedagem Boa, porém o café da manhã é dado com dó, micro pão, não tem suco, micro fatia de mussarela, etc sai com fome, infelizmente

  • 1/5 Rodrigo A. 3 years ago on Google
    (Translated by Google) I've been here once on Mother's Day, everything was perfect! Today I'm here again on 07/31 I called before I was told I would have coffee at 12 pm, when I arrived at the reception I was informed that another girl got confused and did not have coffee! I went to order something to eat during the night, there was no "snack, filet and noodles". There were only dishes without fillet, the cheapest price was R $ 75.00 this second time, it left something to be desired. Unfortunately we will not be returning. I would like transparency from the beginning. (Original) Já estive aqui uma vez dias das mães, foi tudo perfeito! Hoje estou aqui de novo dia 31/07 liguei antes me disseram que teria café período 12 hs, ao chegar na portaria fui informado que outra moça se confundiu e não averia café! Fui pedir algo para comer durante a madrugada, não tinha "lanche, prato filé e talharim". Tinha apenas pratos sem filé que preço mais em conta era 75,00 reais essa segunda vez, deixou a desejar. Infelizmente não voltaremos mais. Gostaria de transparência desde do início.

  • 1/5 Jimin louco A. 4 years ago on Google
    (Translated by Google) Bad food had a trash full of spider tile I hated it I will never come back (Original) Péssimo comida tinha um bixo cheio de telha de aranha odiei não volto nunca mais

  • 1/5 Jamir A. 4 years ago on Google
    (Translated by Google) Well, almost 5 years ago, to be necessary for my first wedding night, I booked the French suite, I hired decoration and everything to make it one of the unforgettable nights, because the next morning I would be traveling following our honey lia, the top decoration, everything as agreed, but at the time of using the hydro nothing works, I called the attendant and said that I could change the suite, totally clueless and prepare the employees of the Lumiere, leave a decorated suite and go to another, total embarrassment, good thing that morning we traveled and went to a hostel in Monte Verde that was worth it. (Original) Bom, há quase 5 anos atrás pra ser preciso minha primeira noite de núpcias, reservei a suíte francesa, contratei decoração e tudo mais para que fosse uma das noites inesquecíveis, porque no outro dia pela manhã estaria viajando dando sequência a nossa lia de mel, decoração top, tudo conforme o combinado, porém na hora de usar a hidro nada dela funcionar, liguei para o atendimento e falaram que eu poderia trocar de suíte, totalmente sem noção e preparo os funcionários do Lumiere, sair de uma suíte decorada e ir pra outra, constrangimento total, ainda bem que logo de manhã viajamos e fomos pra uma pousada em Monte verde que valeu a pena.

  • 5/5 Will.i.a.m D. 4 years ago on Google
    (Translated by Google) Excellent place, great stay, comfortable room, I highly recommend. (Original) Excelente lugar, ótima estadia, quarto confortável, eu recomendo.

  • 2/5 Iara I. 5 years ago on Google
    (Translated by Google) I called the motel inquired about the prices of the suites with the same receptionist passed me the price of two standar and luxury. I decided to stay in the standar, at the exit they charged me almost double the amount, I questioned the receptionist she denied that she had spoken with me on the phone and confirmed personally when I arrived. Stay tuned when you go to this motel. They did not act right. (Original) Liguei no motel perguntei sobre preços das suítes com a recepcionista a mesma me passou o preço de duas standar e luxo. Resolvi ficar na standar, na saída me cobraram quase o dobro do valor, questionei a recepcionista ela negou que havia falado comigo pelo telefone e confirmado pessoalmente qdo cheguei. Fiquem atentos qdo forem a esse motel. Não agiram corretos.

  • 1/5 Gerson L. 6 years ago on Google
    (Translated by Google) Bad service from the kitchen. TV and internet did not work. The cost / benefit does not pay. (Original) Atendimento ruim da cozinha. TV e Internet não funcionaram. O custo/benefício não compensa.

  • 5/5 Ana Luisa R. 3 years ago on Google
    (Translated by Google) Wonderful oo (Original) Maravilhosooooo 🥰

  • 5/5 JHONATAS MC G. 5 years ago on Google
    (Translated by Google) Great service, very good, I loved it. (Original) Ótimo atendimento muito bom adorei

  • 5/5 Laryssa S. 5 years ago on Google
    (Translated by Google) Excellent place (Original) Excelente lugar

  • 4/5 Diego L. 5 years ago on Google
    (Translated by Google) Very good (Original) Muito bom

  • 5/5 Italo C. 5 years ago on Google
    (Translated by Google) Good. Contact Us (Original) Ótimo. Atendimentos

  • 4/5 Leandro Henrique da S. 5 years ago on Google
    (Translated by Google) Good Service (Original) Serviço Bom

  • 5/5 Edson J. 5 years ago on Google
    (Translated by Google) Very good (Original) Muito bom

  • 5/5 Marcus Paulo Silva N. 6 years ago on Google
    Ok

  • 5/5 EDUARDO D. 5 years ago on Google
    (Translated by Google) Top top top (Original) Top top top


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