Ponto Frio image

Ponto Frio

Store Electronics store Appliance store

👍 It is a good choice when you need to buy furniture or appliances for your home, with a wide variety of products and brands. Good service from the staff, good facilities, the most difficult thing is parking. People often mention service, atendimento, good, store, loja, mais, Great, timo, Atendimento, para,


Address

R. Goiás, 320 - Centro, Divinópolis - MG, 35500-000, Brazil

Website

pontofrio.com.br

Contact

+55 37 3229-8350

Rating on Google Maps

3.80 (453 reviews)

Open on Google Maps

Working Hours

  • Monday: 9am to 7pm
  • Tuesday: 9am to 7pm
  • Wednesday: 9am to 7pm
  • Thursday: 9am to 7pm
  • Friday: 8am to 8pm
  • Saturday: 8am to 4pm
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: service (23) atendimento (19) good (11) store (10) loja (10) mais (9) Great (6) timo (6) Atendimento (6) para (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Izabel C. 3 years ago on Google
    (Translated by Google) Great service.. (Original) Ótimo atendimento..
    1 person found this review helpful 👍

  • 1/5 Yago M. 2 years ago on Google
    (Translated by Google) Pickup service is absurdly time-consuming. There is no directing the demand to the customer in which each cashier has a terrible experience. (Original) Atendimento de retirada é absurdamente demorado. Não existe direcionamento para o cliente da demanda em que cada caixa tem, experiência péssima.
    1 person found this review helpful 👍

  • 5/5 Allan M. 2 years ago on Google
    (Translated by Google) Excellent store , very large and with a lot of products . I had some problems in some purchases but they resolved without much stress. So you see that they are a professional store, even a problem they know how to solve and leave the customer satisfied (Original) Excelente loja , bem grande e com grande quantidade de produtos . Tive uns problemas em algumas compra mais resolveram sem muito estresse . Assim vc vê q são uma loja profissional mesmo um problema sabem resolver e deixar o cliente satisfeito
    1 person found this review helpful 👍

  • 4/5 Gilberto S. 1 year ago on Google
    (Translated by Google) It is a good choice when you need to buy furniture or appliances for your home, with a wide variety of products and brands. Good service from the staff, good facilities, the most difficult thing is parking. (Original) É uma boa escolha quando você precisar comprar móveis ou eletrodomésticos para sua casa , bastante variedade de produtos e marcas. Bom atendimento dos funcionários, boas dependências, o mais difícil é estacionamento.
    1 person found this review helpful 👍

  • 1/5 Walisson C. 2 years ago on Google
    (Translated by Google) Bad experience. I went 3x with my fiancee at different times from September 2021 to today (April 2022). In all, ALL visits, no seller received us. Today specifically we went with the money to buy a vacuum cleaner. We counted 8 sellers standing still looking at the time. We gave up and never came back. (Original) Péssima experiência. Fui 3x com minha noiva em diferentes épocas de setembro 2021 até hoje (Abril 2022). Em todas, TODAS as visitas nenhum vendedor nos recebeu. Hoje especificamente fomos com o dinheiro para comprar um aspirador. Nós contamos 8 vendedores parados olhando o tempo. Desistimos e não voltamos mais.
    1 person found this review helpful 👍

  • 5/5 Fabio N. 3 years ago on Google
    (Translated by Google) Training completed (Original) Treino concluído
    1 person found this review helpful 👍

  • 1/5 Isla M. 3 years ago on Google
    (Translated by Google) Horrible service. I wouldn't go back to that store. Not worth 1 star. (Original) Atendimento horrível. Não voltaria nessa loja. Não vale 1 estrela.

  • 4/5 João José S. 3 years ago on Google
    (Translated by Google) Good service (Original) Bom atendimento

  • 5/5 Adriano A. 3 years ago on Google
    (Translated by Google) Good service (Original) Bom atendimento

  • 4/5 Gleison & Janaina M. 3 years ago on Google
    (Translated by Google) I like (Original) Gosto

  • 5/5 Leia G. 3 years ago on Google
    (Translated by Google) Excellent (Original) Otima

  • 5/5 Claudia P. 3 years ago on Google
    (Translated by Google) Very good service👏👏👏👏👏👏👏👏 (Original) Muito bom atendimento👏👏👏👏👏👏👏👏

  • 3/5 silvania l. 3 years ago on Google
    (Translated by Google) Good service (Original) Bom atendimento

  • 5/5 Maria A. 3 years ago on Google
    (Translated by Google) Great service and good prices! (Original) Ótimo atendimento e preços bons!

  • 5/5 vihh f. 3 years ago on Google
    (Translated by Google) Prices below other stores. Very good service. (Original) Preços abaixo das demais lojas. Muito bom atendimento.

  • 5/5 Thiago Soares de Souza F. 3 years ago on Google
    (Translated by Google) Excellent service and great prices. (Original) Excelente atendimento e ótimos preços.

  • 1/5 Maíla F. 3 years ago on Google
    (Translated by Google) The store is terrible in service. I bought a wardrobe on 06/05, mounted on 06/12, defective. Today is 07/14 and they were not able to solve the problem. Bad store, not worth the star! (Original) A loja é pessima em atendimento. Comprei um guarda roupa no dia 05/06, montado dia 12/06, com defeito. Hoje é dia 14/07 e não foram capazes de resolver o problema. Pessima loja, não vale a estrela!

  • 4/5 Maurício joosef Ferreira Joosef F. 3 years ago on Google
    (Translated by Google) It has the most traditional brands on the market, and prices are competitive. (Original) Tem as marcas mais tradicionais do mercado,e os preços são competitivos.

  • 4/5 Ronara f. 3 years ago on Google
    (Translated by Google) Very satisfactory (Original) Muito satisfatória

  • 5/5 Bruno023 H. 2 years ago on Google
    Top

  • 2/5 Ary de Oliveira Rocha F. 1 year ago on Google
    (Translated by Google) BAD SERVICE, THEY SOLD ME A SOFA, THEY WANTED TO DELIVER ANOTHER, AND ON top of that, THE ASSEMBLY/DISASSEMBLY WOULD BE ON ME, BUT THEY ONLY INFORMED THAT ON DELIVERY, WHICH IS OUTSOURCED AND DOESN'T CARE FOR THE CUSTOMER!!!! (Original) PÉSSIMO ATENDIMENTO, ME VENDERAM UM SOFÁ, QUISERAM ENTREGAR OUTRO, E AINDA POR CIMA A MONTAGEM/ DESMONTAGEM SERIA POR MINHA CONTA, MAS SÓ INFORMARAM ISSO NA ENTREGA, QUE POR SINAL É TERCEIRIZADA E NÃO TÁ NEM AÍ PRO CLIENTE!!!!

  • 1/5 Rony C. 1 year ago on Google
    (Translated by Google) A garbage, bad service, lack of empathy with customers, lack of after sales support. I bought a cell phone and it came with defects, I didn't have support from the store and the saleswoman was super rude, I spent a long time without going to the store door, until one day I tried again buying a refrigerator, they gave me one as a showcase and full of scratches and problematic, once again I didn't have support and I was still treated with rudeness by sellers and manager, I was only able to solve it in Procon. If you want to be angry, embarrassed, wear out and be treated with rudeness, go to this store. (Original) Um lixo, péssimo atendimento,falta de empatia com os clientes,falta de suporte pós venda. Comprei um celular e veio com defeitos, não tive suporte da loja e a vendedora foi super grossa,passei um bom tempo sem passar na porta da loja, até que um dia tentei dinovo comprando uma geladeira,me entregaram uma de mostruário e cheia de arranhões e problemática,mais uma vez não tive suporte e ainda fui atendido com grosseria por vendedores e gerente, só consegui resolver no Procon. Se você quiser passar raiva, constrangimentos,ter desgastes e ser atendido com grosserias vai a esta loja.

  • 3/5 Flavio P. 1 year ago on Google
    (Translated by Google) Good service! Seller if I'm not mistaken "Jean", he was attentive to meet and explain the varieties of products in the segment. When removing the product, there was an intermediate interval, because according to the employee, the System had not recognized the "I don't know what". In addition, until then, we made a purchase in less than 1 hour. (Original) Bom atendimento! Vendedor se não me engano "Jean", foi atencioso ao atender e explicar as variedades dos produtos do segmento. Ao retirar o produto, houve um intervalo intermediário, pois segundo o colaborador, o Sistema não tinha reconhecido o "sei lá o que". No mais, até então, realizamos uma compra em menos de 1h.

  • 1/5 vivian v. 1 year ago on Google
    (Translated by Google) If you answered the phone it would be great, I can't talk to the store, I've been calling for 3 days and no answer. (Original) se atendesse o telefone seria otimo, não consigo falar na loja, tem 3 dias que to ligando direto e não atende.

  • 5/5 Yogurte 1 year ago on Google
    Top

  • 5/5 Otacílio V. 1 year ago on Google
    (Translated by Google) I was attended very well by the salesperson Soraia and Manager Thiago, where I had the opportunity to close a good deal. Grateful for the professionalism, Soraia and for the affection in the service. (Original) Fui atendido muito bem pela vendedora Soraia e Gerente Thiago , onde tive oportunidade de fechar um bom negócio. Grato pelo profissionalismo, Soraia e pelo carinho no atendimento.

  • 2/5 elismar d. 1 year ago on Google
    (Translated by Google) More or less not what I expected (Original) Mais ou menos não era o que esperava não

  • 4/5 Joaozinho J. 3 years ago on Google
    (Translated by Google) Bad service (Original) Atendimento ruim

  • 2/5 Mel p. 3 years ago on Google
    (Translated by Google) Long service, products more expensive than the competition and without dialogue! (Original) Atendimento demorado, produtos mais caros que a concorrência e sem diálogo!

  • 5/5 Isabela R. 3 years ago on Google
    (Translated by Google) Great service from Welberth, Amanda and Rafael 👏 are to be congratulated (Original) Ótimo atendimento do Welberth, Amanda e Rafael 👏 estão de parabéns

  • 2/5 Renata S. 3 years ago on Google
    (Translated by Google) Well, I went to pay, and look what I always pay before I win, but there, on the installment plan, they treat us with an impressive disregard. (Original) Bom , eu fui pagar , e olha q o sempre pago antes de vencer, mas lá no crediário elas tratam agente com um descaso impressionante.

  • 4/5 Conceiçao Q. 3 years ago on Google
    (Translated by Google) Service leaves much to be desired, location with few options.for the size of the city. (Original) Atendimento deixa muito a desejar,local com poucas opções.para o tamanho da cidade.

  • 5/5 Diane F. 3 years ago on Google
    (Translated by Google) A good place to buy a variety of good quality products. (Original) Um bom lugar pra comprar produtos variados de boa qualidade.

  • 5/5 Sandro S. 3 years ago on Google
    (Translated by Google) Attentive seller, seeks to serve well within customer demand (Original) Vendedor atencioso, busca atender bem dentro da demanda do cliente

  • 2/5 Gustavo castro s. 3 years ago on Google
    (Translated by Google) Wide variety of products, for more demanding audiences. The service is not at an acceptable level, better to buy over the internet. (Original) Grande Variedade de produtos, para públicos mais exigentes. O atendimento não está em nível aceitável, melhor comprar pela internet.

  • 5/5 Eduardo Fonseca M. 3 years ago on Google
    (Translated by Google) With seller Daniel show (Original) Com vendedor Daniel show

  • 1/5 ROSANA R. 3 years ago on Google
    (Translated by Google) I bought a product that only had 1 in stock and when I went to see it, still in the store, it was broken. 1 hour to go out without the product, at 19:00 at night ... Never here again !! (Original) Comprei um produto que só tinha 1 em estoque e qdo fui ver, ainda na loja, estava quebrado. 1 hora para sair sem o produto, às 19: 00 da noite... Aqui nunca mais!!

  • 1/5 Eliete L. 3 years ago on Google
    (Translated by Google) Good (Original) Bom

  • 5/5 Kbral M. 3 years ago on Google
    (Translated by Google) Great place, great sellers (Original) Lugar ótimo, vendedores excelentes

  • 5/5 Edevaldo Ambrósio T. 3 years ago on Google
    (Translated by Google) Great service (Original) Ótimo atendimento

  • 5/5 dj e. 6 years ago on Google
    Regular

  • 4/5 Rogerio Aparecido B. 3 years ago on Google
    (Translated by Google) Products and good service. (Original) Produtos e atendimento bom.

  • 3/5 Giovani A. 3 years ago on Google
    (Translated by Google) Empty (Original) Vazio

  • 1/5 GABRIELA NOGUEIRA M. 3 years ago on Google
    (Translated by Google) Terrible attendance (Original) Péssimo atendimento

  • 5/5 DEIVIDY 3 years ago on Google
    (Translated by Google) Very good (Original) Muito bom

  • 3/5 leomelbat 3 years ago on Google
    (Translated by Google) Doubtful service (Original) Atendimento duvidoso

  • 5/5 Studio Henrique F. 3 years ago on Google
    (Translated by Google) Salesperson thaynara top (Original) Vendedora thaynara top

  • 5/5 Evanir S. 3 years ago on Google
    (Translated by Google) Great (Original) Excelente

  • 5/5 Fernanda s. 3 years ago on Google
    (Translated by Google) excellent great service the seller (Original) excelente ótimo atendimento o vendedor

  • 5/5 Adriana G. 3 years ago on Google
    (Translated by Google) Excellent (Original) Ótima

  • 4/5 Marlene Araújo G. 3 years ago on Google
    (Translated by Google) I liked (Original) Gostei

  • 5/5 Hose drink D. 3 years ago on Google
    (Translated by Google) Excellent stores (Original) Excelentes lojas

  • 5/5 Thqlita P. 3 years ago on Google
    (Translated by Google) Very good (Original) Muito bom


Call +55 37 3229-8350 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
  • Accessibility
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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