Banff visitor centre should be the first place to head when arriving to banff. The staff is very helpful, providing excellent information. what places to see, and must places to see. If one is taking the ONIT transportation up to Banff. The $10 CAD one way trip cost also includes the local Roam bus in the city of Banff. Otherwise . It will cost an adult $2. CAD. This is still a bargain. I highly recommend going to sulfur mountain and taking the gondola or for those that want to save some $$$. It would take nearly 2 1/2 hours to trek up the rough pathway. Is it worth it? YES!!!! I spent a nice day trip to Banff. It cost me $20.00 round trip taking the ONIT transport from Calgary. FYI. It only operates Friday, Saturday and Sunday. It obvious the price is subsidized. If one travels to Banff, Monday to Thursday, expect to pay $45.00 CAD one way. Besides the excellent staff at the visitor centre, The centre has clean restroom. Enjoy Banff, you will not regret it!

Friendly and informative Parks Canada staff, official merchandise of Parks Canada, clean public washroom. Very neat building that was originally the only permanent school in Banff. Highly recommended stopping by to explore the history and learn more about what the area may offer.

Entry to Banff National Park. A world famous heritage location for nature, and wildlife to explore. You may go into the wild and explore it to its length. Caution: please do not forget to wear hiking shoes before leaving your house. Please bring some emergency tools with you such as rope, torch, some siren etc. If you are going to Bear prone area and looking for camping ground, inform relevant authorities before moving. Make sure you use a bonfire near your camping ground at night. All the best👌✌️👍

Their customer service is fantastic. The lady that helped us was very informative and had lots of patience helping us plan two adventures. Never did we feel rushed.

I usually spend my Holiday at banff its Good place to Visit , All shops are Busy But Great for Shopping , Close to the Nature , Life Is Too colourful , We can Do hiking , or also We can click Best pics As memories , Best for Family trip , I share some Pics ,Love for Banff ❤️❤️❤️❤️

Helpful and friendly staff here. They also have 8 dedicated EV charging stalls with a 3hr time limit. Great area to stop and get a meal while getting your car topped with free clean hydro power.

Banff has been at the very top of my bucket list of mountain/hiking towns for years. I finally made it and it cried leaving. My bag will be bigger when I return.

The gentleman we spoke with was such a great help! After a few introductory questions about how long we'll be in town and what were in the mood to do, he pulled out a local map and a highlighter pen and got to work. He was a fountain of great local knowledge! He gave easy to understand directions and encouraged us to consider some activities we hadn't thought about. I am so glad we did! We took a scenic drive and saw some amazing wildlife. He suggested the Cave & Basin Park - totally worth going. With new knowledge of the area in hand, we headed out for a trip full of insider tips and places to go. I am so grateful to the staff at this Visitor Center! It was a clean friendly place to pop in and get maps or just use the restroom.

An amazing place. We went back 2x.

Great place for everyone. Brings you close to nature and forget everything. Short drive from Calgary. Just the drive itself is worth it. Great small town vibes with beautiful nature as the backdrop.

Very helpful

(Translated by Google) Located in Banff National Park, Lake louis is a mountain-and-water-dependent hotel that provides leisure, education, shopping, and large-scale comprehensive resorts. (Original) 位於班夫國家公園內露易絲湖畔Lake louis山水相依飯店,供應休憇.育樂.購物..大規模綜合型渡假處所

Awesome 😎

Nice place

Excellent source of information on things to see and do around Banff and helpful staff!

(Translated by Google) At the moment it is closed, and for information there are people located in a kiosk on the street helping what places to visit. Not everything is available. (Original) De momento esta cerrado, y para información hay personas ubicadas en un kiosko en la calle ayudando que lugares visitar. No todo está disponible.

World Class tourist stop. If you have not been to Banff it is a must-do. Do not be surprised if you see wild animals like deer, moose, elk or occasional bear, wolf. Give them lots of space and enjoy the magic of the moment.

Polite staff and very helpful. The young lady who helped me was knowledgeable and explained the difference between National Parks, provincial parks, permits needed and costs. Thank you.

It's not working during Covid, but there are on the street people who give you information

Wonderful view

I just loovvveed banff.. For me its like a christmas village, perhaps if its not summer it would be like that.. As a tourist who lives in tropical country it really amaze me in a different kind of experience, I feel like I came out from a movie. Am I exaggerating ,well who cares though . I love it here

I have not ask for any help from them.

a beautiful town between the mountains of Alberta with excellent views, and very cordial people a great experience of travel in the interior of Canada

Closed due to covid-19.

Lots of info., we’ll organized. Right on the main drag. A must stop to get your hiking and biking plans in order! Right downtown!

There’s an accessible entrance around the side. There’s an accessible bathroom when you first enter. The elevator to the Parks office is old and sketchy. You have to push and hold a button to move the elevator. The door has to be manually opened. It’s too small a space to move around. The rest of the space is spacious. Staff are friendly. There’s Parks Canada merchandise for sale.

I was here 25 years ago and came back for a return visit. The town of Banff is mot a little village serving visitors. It is Hell-on-earth with a big city style downtown. The streets around the visitor centre are closed. There is no parking lot. There is paid parking all around the visitor centre. Maybe it should be relocated on the outskirts of town for people who want to visit wild places and get information. Update: after more research I found the Banff Train Station, 327 Railway Av, at the NW corner of town has a Parks Canada Visitor Centre and free parking.

It’s where nature really praises God. The views are unbelievable, it’s mostly a straight road with clearly marked exits. It cost $21 dollar for our car and we were 3people so I thought that was reasonable. You get a discount for the gondola ride with any Alberta ID (yay locals).. what I don’t get is this culture of taking ride pictures and then charging a whole lot to print it out each, if it was made into a fridge magnet or something I will definitely want it but who wants a hard copy photo for $25 please 🙄🙄. Also visited Lake Louise which was 45mins drive from banff, if you want the lake view go in summer cause it was completely frozen but they built a cute castle on the lake which was cool for pictures and the famous Hotel Fairmont 😍

Confusing, many steps to walk up. Once at the top it will be crowded. There are two stations to ask questions. You wait in line and find out your in the wrong line, and have to wait in the other. (Hint: the desk to the left is for reservations only. The one to the right is for directions.) Parking is awful. Good luck there. Only really good thing is that the Employees are very pleasant, and helpful. Needless to say Bamff will not see me again.

Gorgeous as always. It was a Saturday and we waited less than 10 minutes to buy our annual pass. The views are breathtaking.

Obviously the scenic view is stunning and did not disappoint. Downtown Banff is very crowded even if we went during and off-season time. Recommend driving out to different viewing points which are located along Tunnel Mountain road, where it's less crowed, parking is free, and it's actually in nature. Great experience!

Just strolling the town itself is already magnificent. Don't forget to look around how the mountain and river embraces this beautiful town.

Helpful little visitor centre with plenty of info about what you can do in the area.

Un lugar muy bonito, para caminar por sus calles, ver las tiendas locales, comer, vistas espectaculares, la verdad vale la pena visitarlo

Not much to say it's a visitor centre

Closed during COVID. Better to call online. Only some in person info available by the tents they have set up on Banff Avenue.

Staff were absolutely fantastic. Spoke with us with extensive knowledge of everything we wanted to know about Banff and surrounding area. Most visitor centres are like that, mind you, but the one person we were with was a delight in addition to knowledgeable.

After a brief visit to Lake Louise we stopped by Banff for a bite to eat and a little bit of exploration. Nestled between a few mountains this town has fantastic views, and an exceptionally warm environment. Various shops and restaurants line the downtown area providing so many options for you to spend your time in. All the people in the shops we went into were extremely friendly, as well as those in the restaurants. Our time here was brief but I'll be sure to be back. If you're staying in Calgary this is well worth the drive to visit.

Lots of great info about Banff. Employees were friendly and helpful.

The Banff Visitor Centre will give you maps as a guide for visiting national parks and great restaurants and recreations. Greatly recommended.

Very Beautiful place & Staff R very Helpful & Informative. Recommend to must visit.

The size of crowd was decent when we went there yesterday.Tents/Booths are set up for free masks.Most museums are closed due to Covid.Although there are tents set up for free masks,most people/visitors do not wear masks but practice social distancing.

Always so helpful

Awesome Tesla chargers, thanks Banff!! But City of Banff needs to enforce only EV can use those spots!

Beautiful place

Full operational despite Covid-19.

Its place to spend a day or so with so much to do around.

Very helpful

(Translated by Google) heaven on earth (Original) جنة على الارض

All services have been moved outdoors due to COVID hence the 3 star rating. That being said kudos to Parks Canada for being creative and providing services in challenging times.

Beautiful

Lovely building outside but closed due to covid for now.

a must for a walk! extraordinary beauty. t

Gorgeous village

Closed because of Covid but staff still helped outside. Very nice and knowledgeable

Beautiful and simple to navigate

Beutiful town

Excellent help for tourism

The food was delicious

(Translated by Google) Very tipic and touristy (Original) Très tipic et touristique

Closed for pandemic

The building is closed. They have a kiosk set up outside to provide information.

A very nice town with all the amenities.

(Translated by Google) Kind and good information (Original) 친절하고 좋은 정보가 많다