Great location n feels totally out of place, but it's a good get-away. The restaurant is decent but very pricey. I have had the steak twice there and it is mediocre. Service could be a lil better. We were served our food and then nobody cared to see if we needed anything. There was no salt, no pepper, no ketchup. The steak was smaller n it was tendon-filled. Definitely not worth $45. The pool, on the other hand, was great. The view was fantastic n the bar, if you drink, is attached to the pool.

I had a wonderful time at Djibouti Palace Kempinski, a luxury hotel on the beachfront of the Red Sea and the Indian Ocean. The hotel had everything I needed for a relaxing and enjoyable stay, a swimming pool, a mini club, and many dining and drinking options. The room was large and cozy, with a minibar, a flat-screen TV, and a stunning view of the ocean. The staff were courteous and helpful, and the food was tasty and varied. I loved the calm and serene atmosphere of the hotel, and the beach was clean and beautiful. Djibouti Palace Kempinski is a perfect place to unwind and have fun in Djibouti.

I had a fairly decent experience here. The receptionists were friendly and very helpful to me. The hotel is adorned in a classical Middle Eastern style. The hotel room is tranquil and the bed is comfortable. The buffet breakfast includes an Asian food counter with satisfactory options. The food is decent. The downside is that the carpets on the floor have a slightly musty odor, and both elevators have a similar smell. The spa is luxuriously decorated, with a unique and strong Middle Eastern vibe in the decor. However, the downside is the massage skills of the staff, which are quite poor and rushed. It lacks the necessary attention to detail and time, and can't be compared to the massage professionals in Vietnam despite the relatively high price. My massage experience here was quite unsatisfactory. I had just finished getting my hair washed, but the massage therapist got my hair all oily. The massage was truly unprofessional.

Very friendly and attentive staff made my stay here a pleasure. Breakfast buffet had a wide variety of choices and the cappuccinos here are the best in the country. Room was quiet and the maids did a great job cleaning and tidying up every day. Views of the port during sunset were a great way to end the day. The souvenir shop near the lobby had a wide variety of goods from all over, highly recommend checking it out, even if prices seem higher than those found in Yemen or elsewhere.

The staff at the Palace Kempinski Hotel in Djibouti were fantastic. Great attitude. Helpful, and always available. Would like to personally thank a staff member named Aicha for always being so nice, super helpful, and very professional when I had questions or just needed help finding a place to eat. THANK YOU! Great gym and the buffet was AMAZING! Don’t forget to check out the pool :) The rooms are great with a beautiful oceanside view. I will always stay at this location when traveling to or through and will recommend to all my colleagues!

I would like to say a few words of thanks to all the staff at the Kempinski hotel without exception. I spend ten months a year staying here, a long time, enough time to consider them as family, and for that I thank you for doing your best to make me feel at home. I also want to say a big thank you to the person who takes care of my room with dedication and always with the sense that I don't miss anything, the maid (house keep) Mandex... Thank you very much. From Fernando Gil, room 1033.

I loved this hotel that bore an Arabian look and feel. The rooms were majestically spacious and they had very good breakfast setting and variety! The bed had some of the most comfortable pillows I have ever set my head on. Well done!

The hotel is very luxury and clean From the moment I entered till i left the hotel i was welcomed and treated very warmly all the time specially by the receptionist Aicha she was very helpful and charming. I really recommend it for everyone if you’re looking for class and comfort.

Excellent Hotel and nice ocean vieaws, pool and bar was amazing. Staff were helpful and kind, restaurants was beautiful decor and food was superb. Spécial thanks to all teams who welcoming my visit.

First African experience for me. Staff is very friendly, all of them are very nice. Very welcoming. Rooms are big, however very old. Breakfast is rich. Sea view rooms are nicer. Gym is good. Keyseh from breakfast was very kind. Thank you Kempinski.

Good evening , we are delighted to have discovered this beautiful hotel located on the seafront, the welcome is very warm so that we miss nothing . What's more, the manager and staff, especially the reception team, are very pleasant and friendly, smiling and caring, concerned about the well-being of our guests. The rooms are very clean, we had a very nice stay and we don't hesitate to recommend it. Souleika lady in Red she’s helpful and kind.

Warm and attentive welcome. spacious accommodation comfortable and very well equipped. This is an excellent hotel with a very high quality of service and exceptional staff .

Sabade was very nice to me bringing my tea before I asked and talking to me to make sure I was happy. But all the staff at lac assal were very nice and attentive from the manager to each staff. Two maids who took care of my room the one during the day and the night also took good care of me. The nice girl during the day brought me camomille tea bags every day for my night infusion. In general I complement all the staff, very nice and professional with great politeness and connection to the guests: at the sauna; at the reception desk, at the hotel door., every one I came in contact with.

Great hotel, great setting including luxury pool and restaurant. Service was good, not great. It’s definitely worthy for a luxury stay right by the beach. And then you have the receptionist Aicha that just adds that value to the stay.

This hotel has some excellent amenities, though it is unfortunately plagued by location specific problems. For example, the rooms are fantastic, comfortable and spacious. They also are prone to wastewater smells coming through the floor drain in the bathroom, and mosquitoes. The Cafe is very nice, with a decent coffee selection and a wonderful selection of patisserie. The Salmon bagel is to die for. However, the sheer size of the room coupled with the very large windows (while providing a fantastic sunset view over the Red Sea) cause the area to be heated to just north of comfortable. I personally enjoy sitting in the Cafe environment while I work, but I can't be there longer then 15 minutes without starting to soak through my clothes. Admittedly, I'm prone to sweating, but my colleagues have also commented on it. There is a beautiful piano in the lobby of your fingers are itchy, though the strings need to be cleaned. Many of the most common notes won't sound unless you strike them fairly hard, making Soto voce difficult. The infinity pools are gorgeous, and very pleasant to relax in, though it can be awkward if you're expecting to use them for exercise. The pools are definitely designed for luxuriating, not doing laps. That said, I'm 100% planning on utilizing some of the design techniques when I get home. The sky bar is a pleasant lounge area to spend some time, and offers drinks, snacks, and hookah. It also has a commanding view of the area from the balcony, though the mosquitos and heat make it unpleasant even after 10pm. It may be better in the Dec-Jan? I've done separate reviews on the Tentazione and Lac Assal, so I won't mention them, and I haven't been to the casino nor the seafood beach bar. The night club gets wild, but only after 2-230 am and it has a cover charge. I also haven't been to the spa. The on site gym is fantastic, and is one of the best hotel gyms I've been to. It's fairly well equipped, has good climate control, and looks out over the pool and the Red Sea. Very pleasant. The personnel are possibly the most pleasant part of the Djiboutian Kempinski. I'm afraid my complete failure with names will keep me from mentioning the people who really stood out to me. One of the bellhops has been very helpful during my stay (I feel awful I forgot his name again), and Mahad at reception has been great. There's another man, I believe he may be a manager, who has been very pleasant to interact with. The housekeeping staff has also been quite congenial, though I felt bad when I realized the woman I had been speaking to wasn't actually able to understand the language I was using. She was very good at guessing what I was asking for though! The only irritating policy I've observed, is if you have your do not disturb sign out for two days, they'll call you to see if you're alive. If they can't get ahold of you, they may cancel your room key so they can get eye contact with you at the front desk. That bit hasn't happened to me, but to my coworker several times. I prefer to have my room serviced every three days, so I periodically get a call from reception. Finally, there is a magnificent gazebo at the end of the pier behind the Kempinski. It is currently in a state of disrepair, and it seems that renovations were begun on it and the path out to it, but stopped. I wish I could have seen it finished, as it's a fantastic spot and would be a very romantic setting.

Hotel was good besides being good, the most excellent service was from the staff! Starting from the African receptionist, cleaning staff, kitchen staff and the rest staff; they were so nice and so helpful! I liked more staff than hotel :)) of course the hotel was good but I think the staff was more than good! I am planning to go there again sometime this year, and I can’t wait to see those lovely people again! Thank you so much for your all help! The people who were cleaning the rooms they were so hard-working and so clean. The kitchen staff is so lovely; they welcomed me and other people like it was our home. The receptionist was so hopeful specially the African one, and one more guy I think his name was Ayanlch- thank you. And the rest of the staff cleaning the outside-inside they were always helpful and they were working non stop- thank so much ! Love you all.

The Hotel was very clean and the aesthetics are very beautiful and pleasing to my eye. The hotel Front Desk Staff were very great and courteous. The service is a Top Nautch and Check-in was so swift and highly professional this time, as compare to the last time I visited. My room was very clean and spotless. I really enjoyed my stay And I will be back any time I’m traveling to Djibouti. Thank you so much for hosting me.

Great experience with highly professional Service. Our group was so happy they stayed in Kempinski in Djibouti. We have had an opportunity to stay in Kempinski in Dubai and china so we have high expectations for the 5 star high Luxury brand of Kempinski but our doubt was weather the one in Djibouti could match the standards. Kempinski Djibouti exceeded our expectations right from Airport pick up. The driver was good. We arrive in the hotel on time but having our number exceeding what we booked for we knew it will take time to solve it out but to our service Ms. Esther Nyatichi the Front Office Manager her self was at our service and all our rooms allocated was perfect and check-ins was done faster beyond even the imagined time. Rooms were very clean and spacious. The food was super with plenty choices. The staff were polite and very serviceable to us. We shall visit again and our friends and families shall experience this great service too. Thank you Kempinski Djibouti. Great place to Visit.

I’m so excited to be in a Luxury brand in Africa where customer service is key right from my reservations. The staff are so on point. One will have thought perhaps because they want your business so they will always receive you nicely on the phone, but to my surprise, the Hotel Receptionist are exceptionally good at the front desk to always receive you warmly. They are very tactful and very professional. I was overwhelmed to speak to the front office Manager Ms. Esther for an additional Room offer and it was quickly done beyond expectations. The ambiance of the hotel is is fabulous. Their buffet has a wide range of food to chose from. I will always recommend this Hotel to anyone visiting Djibouti. They are very unique.

Decent hotel, but I expect more from a Kempinski. When I checked in, there were long strands of hair in my bedsheets. The coffee cups were chipped. Curtains are full of dust. The room keys stopped working frequently, I had to get the keys reprogrammed 4 times in 2 days of stay. Good location by the sea side, good gym, good view by the pool.

Amazing team ,front office and the food was delicious. Really I have enjoyed my stay. Thanks Mostafa and Esther for the warm hospitality and great service

Aisha and souleika My stay was so enjoyable. I enjoyed every minute of my stay, the hotel ambience, the staff, the food, accommodation and all the facilities were so good. The staff are so welcoming and so warm. I wish I come back next time. I would recommend this hotel to everyone.

Great hotel Wonderful staff. Thank you Aichia from the coffee shop for being so kind. Your wonderful smile every morning made my day.

The hotel is wonderful, swimming pool amenities good, loved the services of Mustafah at the reception and Esther. Would highly recommend. I enjoyed my stay here

A warm welcoming experience, and has very good and well maintained rooms. I have to commend Aicha who was warm and helpful and made my stay even more comfortable.

Very amazing hotel. The service was outstanding overall the staff were friendly and so helpful especially Mahad who made my stay wonderful. Thanks Mahad. 👌highly recommended

The rooms were clean and comfortable. I enjoyed the view of the water from the pool. Souleika was very friendly and helpful.

This is one of the best places I have ever. been to. The service was so excellent with friendly reception (Aicha and her colleagues), restaurant(Lac Assal) and general staff. The variety of food at the restaurant was catering for a variety of preferences. Cleanliness it too notch and the WIFi was also excellent. The swimming pool and outdoor bar area offers a very nice view of the sea and a good holiday feeling.

My stay was magnificent and awesome; from reception till our departure. The Chef Alphonse, Roda, Mostafa and souleika all staff very hospitable - the restaurant served both Afro-Euro centric dishes. We were spoiled for choice - fresh and well-prepared food. The hotel staff (overall); we friendly, willing to assist with wake-up calls. The room clean and fresh - linen changed everyday. The morning and afternoon conference teas served on time. IT IS JUST INDESCRIBABLE

Amazing stay all the restaurants and the room were fantastic and thank to the front desk team nagla and Abdul Razan

It is very Nice place to visit and stay, marvelous environment thanks for the Staff Aicha lady red.Also Delicious food, thank you Chief chef Alphonse Muok , waiters are very attentive, and super nice atmosphere.I totally recommend it and will definitely come back again.

Amazing stay at the kempinski everything went smoothly and i enjoyed my stay with all my colleagues special thank to the lady in red nagla

I had a really good stay. Souleika in the reception is really nice and helpful. The room was suberb. Comfortable bed, pillows and the covers are to die for. Wish i can take it home. 5 star

Thanks team Kempeniski Djibouti! My over ten days stay at your hotel was wonderful. I felt at home with your amazing service and staff. Your staff are professional in the sector and have an amazing service attitude. Please allow me to mention a few excellent staff including Keyseh at he restaurant, and Mahad and Aicha at the reception who are amazing in rendering quality service with awesome character and joyful approaches. At last, I do not want to hide the area of improvement in your room service. The odor of the carpet is terribly bad in a select room and also at some corridors. Kempenski Djibouti's leadership should give an eye on it as health is the primary concern of everyone. Thank you! Stay safe,

I am a regular long-term customer. The hotel is impressive, it has very good facilities and services, making the stay an experience, it is without a doubt the best hotel in the country. In my last long stay I have felt like never before and as if I was at home thanks to the excellent services of the staff, more specifically the service provided by Nadira Wahib and Nasteho, great workers, exceptional education and very professional, they kept the room incredibly clean, paying a lot attention to all details (the best I have met on all the occasions that I have been here in these years). I also wanted to thanks for the attention received by the reception service in particular Kailas, he performs a very professional attention on all the occasions he attended me, tried to help in everything to solve any problem and solve them all. Thanks! I recommend the hotel to everyone who has doubts about which hotel to choose.

Liked the hotel, good hospitality from the main gate, food, good reception from Souleika . Coming back very soon.

Kempinski is an awesome hotel, staff is amazing. Front desk staff Aisha went above and beyond to help us when our flight with Qatar Airways was suddenly cancelled.. she helped us with rebooking our rooms even helped us set up our phones for Djibouti

There is no doubt that Kempinski is the most beautiful place in Djibouti city. You can find everything you need at this place like restaurants, cafes, spa, swimming pool and many other things. Moreover, they have activities from time to time like movies 🎥 next to the swimming pool in a certain time of the year..etc. You have to check their activities schedule with the staff who are welling to help even if you don’t ask them. I enjoy going to Arta cafe near the swimming pool and have the best and tasty 😋 Djiboutian tea 🫖 with milk. It has some species with it like cardamom ,cloves and cinnamon. I would like to mention that Aisha is one of the staff who are ready to serve us during our stay at the cafe and always welcoming us with a smile on her face and all her colleagues as well. Thanks

Nice hotel, old but pretty clean rooms, big and more than enough gym, 2 nice pools and most importantly very friendly stuff! This was my second stay here, in total i stayed 12 days. Mostly UN soldiers are staying there. Nothing bad happened. There is not much but good breakfast. Probably one of the best dining place around that neighberhood, i reccomend the italian restourant. Only thing that i don't like about this place is the price, it is very over priced!

To who it may concern, Kadar did an excellent job providing customer service to our conference group. He gave us pointers on local food to try and nightly entertainment.

The staff was very helpful and awesome. Kadar in particular was very friendly, welcoming and gave us the best recommendations to the restaurants in town! 11/10 recommend.

The stay at Kempiski Djibouti Palace was exceptional and I hope to be coming back soon. The service was full of professionalism and the meals were fresh and they had a nutritious variety. The accomodation was very clean and the bedding was fresh. I would like to appreciate the exceptional team who made my stay worthwhile; Mr Kadar the bell man was always helpful and Miss Esther at the reception was always willing to help with our incessant requests. Donna and Bupe were also very helpful at the Spa Highly recommended!

My staying was fabulous. Very clean rooms and very hospitality teams. However the buffet wasn’t my favorite due to the options rather than everything was outstanding.

It's a nice hotel! there are large rooms, a large beautiful swimming pool and several delicious dishes. Thank you very much to Nagla who helped me too much in this Grand hotel. I can't wait to come back to this magnificent hotel 🥰❤️🤩

Again i will like to thank everyone from the hotel and also with the busy time the service was excellent again many thank to all the staff specially the reception team aicha and moktar and esther and nagla and razak souleika

It's a splendid hotel, and I was so pleased to discover that I had made the right choice for my husband's 60th BD, taking him back on a "pilgrimage" to Djibouti, to re-discover the place he lived as a teenager. The room was spacious, luxurious, clean, quiet, the service was irreproachable. We enjoyed cocktails served at the pools by the bartender, Ms. Choukai (sorry if I misspelled) who prepared delicious drinks for us. We had a wonderful surprise when we arrived in the bedroom on the day of my husband's BD, the bed and tables were decorated with flowers and fruits and a delicious chocolate cake, thanks to the special attention of the reception desk young ladies. So touching! Another great moment was at diner when our waiter, the very nice Keyseh, had set up a beautifully decorated table on the patio facing the ocean for a very intimate diner. Thank you Keyseh, you have been amazing! People and attendants at the hotel have been very kind and obliging, and made our stay there special and unforgettable.

Wonderdul hotel great room with nice ocean view i will like to thanks Aicha for her greating welcoming good staff

Very family friendly hotel clean rooms and very good service. definitely to be recommended! There were five of us, two adults and three children, we got two connecting rooms and a baby bed.

8 days of top class service making the stay very pleasant and enjoyable. The reception was warm and offered 5 star service all round. Thanks to nagla souleika , moukhtar .

The staff are ever smiling and really efficient, few eg. Aicha, Mahad, Roda, Hasna, Nasteho and many others whose name i don’t remember but they all are very good in their work. House keeping is very tidy. Kempinski is lucky to have them. Certainly shall recommend to friends.

Really very Nice place and beautiful big palace 5 stars special thanks to Lady in red souleika she's helpful and very kind. Without forgot man door kader, all thé teams they are very attractives.

Aicha and nagla are the best receipts of the Djibouti Place Kempinski hotel and Also it is very amazing how they welcomed us with open hands. The hotel has beautiful swimming polls and clean rooms with special gardens so come and to visit your vocation in this hotel. Thank you again Aicha and Nagla.

I had great stay in this hotel and I will like to thank all the staff and reception team and without forgetting moktar

It was great. Friendly and helpful Team in the hotel. Very courteous house keepers. Hygiene excellent. The cuisine was acceptable standards. It was great staying in this hotel and will recommend to anyone. Aicha Esther Moktar barkat and mahad very good welcoming team

Amazing stay with friend and colleagues staff were very nice and helpful like nagla aicha souleika mahad and khadar waberi are very productif and nice

I was very disappointed with the Iftar menu at this hotel. It was nothing like what they advertised on their website and social media. They claimed to offer a variety of oriental dishes, but what we got was a bland and mediocre selection of food and salads that had no relation to the Middle Eastern cuisine. The food was not fresh, NOT FRESH, I can't emphasize this enough, it was also not tasty or satisfying. It felt like a rip-off and a waste of money (almost USD 50 per person). We had come to this hotel from the Sheraton, where we were staying as guests, hoping to enjoy a special and authentic Iftar experience. We regret our decision and wish we had stayed at the Sheraton, where the food and service are always excellent. The only positive thing I can say about this hotel is that the staff were friendly and sympathetic, but that does not make up for the poor quality of the food. They also would not let our taxi enter and provided a Golf Cart from the entrance to the hotel. My elderly mother suffered so much getting into and out of the Cart. It was a humiliating experience. Disappointing too was their guest services offering me a "special price" for a stay that was higher than the quoted online price. I would not recommend this hotel to anyone looking for a good Iftar menu. It is absolutely misleading and terrible. They should either improve their food or stop advertising it as oriental. This was one of the worst Iftar experiences I have ever had.

Had a wonderful stay here at the hotel. Facilities where clean and tidy, food was amazing and the service was outstanding. One server called Keyseh was outstanding, he was always friendly and super eager to help where he could. This man needs a raise. Good job

Spent four nights at the hotel. Lac Assal restaurant food was very good. Buffet choices were impressive. Service was exceptional. In particular, waiter Keyseh was fantastic. Eager to assist and super friendly.