We are not allowed to order food unless we ordered drinks and she comes back a second time - it's their "policy" they say. I call it impudence. Also no menu in paper form, you need to scan a QR code. Sweet potato fries were super greasy and salty. Rest of the food was ok.

Ordered a goatlicious burger - the "meat" was very tasty, so was the goat cheese. Also I chose the sweet potato french fries - great. The portions are not very big but was just ideal.

It's a good place to be. Vibe is different.

Really like the look of the locale, the burgers are appetizing looking and tasty. Good variety of beer. Very friendly and professional staff.

Yesterday night I went to this place with my friends. The waiter who came to take our order was tooooo rude and unprofessional. I had been here before and I liked the food very much (I really should appreciate the cook for this). But this time the experience was nothing but a diaster. I have been to many restaurants in many countries and have never faced a horrible service like this. We were insulted and kicked out of the restaurant. I'm definitely not coming back to this place again and recommend to anyone. Finally we went to another nearby restaurant where the staffs were polite.

Amazing and delicious burgers! Highly reconmend the mozzarella sticks too, really hit the spot and the sauce was excellent! Fantastic fries! Would definitely order from here again 🍟🍔👌👏😋

Really juicy and delicious burgers for like 8-9 euros. Can't complain at all. The service was phenomenal. Kudos to your waiters. Only thing I would say is the Canadian fries had too much sauce and too little topping. Other than that top notch

Awesome burgers and excellent onion rings. Recommend the ranch dressing for the onion rings.

Very good, Got the Matterhorn really just because it's a cool name, but I definitely was not disappointed <3

I have been to 'Burgerheart' before this, the fries and the burgers were heavenly. So I visited again and this time the drinks and fries were artistic❤️, however the burger wasn't as good as it was, even though I ordered the same as last time.

BBQ and burger taste ok. But the fries as a side dish taste terrible, they are extremely dry… 😰

Great food, good prices and amazing service! My wife and I went here for lunch and truly enjoyed the whole experience. They have a great deal at lunch where you get a burger, lots of fries and a drink for 12,90. The presentation was great and the food tasted great as well but the best over all was the attention and service we got from our waitress Denise. Denise came by many time to make sure everything was ok. My wife is very sensitive to spice and for some reason something in her food seemed to be a bit spicy for her. When Denise found out, she brought my wife some ice cream with some fruit to help her feel better without us even asking. Overall we had an amazing experience and highly recommend it. Thank you Denise for your great service and caring for my wife :)

Still one of the best burgers I've tried in Dresden. Every milimeter of this place has been designed with a purpose... down to the names of the dishes 🤣. I had the Cheesy with extra guacamole sauce. Nice. The beef patty was tender and well cooked (quality beef!). The fries were also crispy and tender on the inside. One of the things I liked the most is the nice attitude of the staff. They offered to speak in english, smiled, and provided good service all the way.

I was here few times now. It is situated just on the right corner in Neustadt. I've tried Chuck Norris, Barbecue pulled pork and double Mount Beeferest, the last one is on the picture. This time I ordered a home made limo, which is very good! I loved all the burgers so far!;) Great job! I loved the idea of using glass drinking straws, which is friendly for the environment! The stuff is also very friendly and the kitchen did our last big order quite fast, thanks! There is only one thing, why I give you only 4 stars, is that french fries is only with the double burger, you could add it to every one. And there is no Wi-Fi.

Very good burger place. We tried new york chilli cheese and crispy chicken burger both of them very tasty. They have very good Canadian frys and its go with very well with burgers. It's nice place for groups and date. Very good atmosphere and friendly staff. But better book this place prior if you decide to have good burger :) mostly crowded and sometime you get place if you are lucky 😁 , without booking. Price is bit high but worth trying once if you are in Dresden.

Awesome vegan burger. Super tasty. They are very friendly and give good service. I kinda wish the burgers came with fries though. You have to get them on the side, which is not bad, just a bit more expensive. It's always better to go with friends so you get the pound and share them. I was super excited to find out they had vegetarian and vegan burgers 😄

It was a good place, the style of the building is nice. The food was good quality and nicely prepared. Nothing to complain regarding food and the venue itself. The service was annoyingly slow, the servers weren't paying attention to the tables and took way too long to take orders and we're never visible for the tables at the first floor which was annoying. Also they got my order wrong, which was a minor inconvenience. And finally when I wanted to pay trying to wait for a server to come was too much so I just walked downstairs to the bar where most servers were just chilling and hanging out. Hopefully they improve that to make this a place I would return to in the future. Until then I recommend just to order takeout.

Glass straws are a nice touch. We liked their lemonades and the fryan reynolds. The burger was also delicious.

Really good food, portions were a bit smaller than iniatially expected but I think they were the perfect size. Super friendly staff and the food came quickly. 10 out of 10 for the staff!