4/5 Zsuzsanna E. 1 year ago on Google
Except
that
we
were
confronted
at
check-out
that
the
requested
accessible
room
is
not
available,
everything
was
perfect
in
the
hotel.
I
was
hesitating
to
give
5
stars,
because
at
the
reception
the
lady
was
very
helpful
and
changed
the
room
directly
to
one
with
shower.
Note:
the
shower
was
not
a
walk
in
shower,
but
the
person
had
to
make
a
ca.
10
cm
high
step
to
get
it
and
the
door
to
the
bathroom
was
ca.
65
cm
wide,
so
the
small
child
wheelchair
just
fitted.
She
also
informed
later
when
we
met
her
if
it
was
OK.
However
this
should
not
happen
and
the
hotel
should
have
informed
us
upfront.
++
Friendly
staff,
it
is
clear
they
select
well
who
they
employ.
Top!
All
staff
we
met
could
also
work
in
a
5*
hotel.
++
Beautiful
hotel
and
room.
We
got
one
on
the
first
floor,
I
know
the
hotel
was
recently
renovated).
Good
sound
isolation,
so
we
could
sleep
well,
although
next
to
the
road.
++
Delicious
breakfast
as
you
would
expect
from
a
4*
hotel.
++
Great
location,
next
to
the
bridge
to
walk
to
Altstadt.
All
in
one,
we
plan
to
return.
Thanks!
1 person found this review helpful 👍