Although the manager of this place apologised for the situation, I still have to post this. Because what's just happened is extraordinary and really ruined my day, and I do not wish anything like that to anyone. Of course, I had to add that this is my personal impression and opinion. I know the cafe since 2011. It was always fine. I went there yesterday and had to wait 20 minutes for my food. I thought that they were just having a busy day. Today, I waited for my food another 20 minutes or even longer. I got a cold cacao with some strange looking cream that was called hot maya. Then I went inside and said that I have to go and that I only pay the drink (which I could not drink) but not the rest that still was not served. The waitress easily agreed. But then she started to blame me that I should have seen that the place is full. It was actually half-empty. I told her she'd better told me that they were overloaded before. I was leaving hungry to an appointed event. She started to scream, and I asked to talk to her manager. Instead, she brought a cook from the kitchen and they started to kind of press me together. It was really scary. They said something like "What's your problem here? What do you want?". I only pointed to them that I found their behaviour unfriendly. They continued. The waitress kept saying that she has a witness -- the cook -- who can tell her boss she actually behaved normally. I left and called the manager. He did not sound like willing to listen to me in the beginning, only when I asked if I should submit my complain in a written form. I won't go there any more. This used to be my favourite place for ten years, I recommended it to all my friends, unbelievably that it turned out like that ....

(Translated by Google) Open 24 hours a day, 365 days a year! A delicious breakfast until 4 p.m.? A late dinner or just a two o'clock pancake? No problem! There are always good drinks and a great, friendly bar team. (Original) 24 Stunden an 365 Tagen geöffnet! Ein leckeres Frühstück bis 16:00 Uhr? Ein spätes Abendessen oder nur ein Pfannkuchen um zwei Uhr nachts? Kein Problem! Immer gib es gute Getränke und ein tolles freundliches Bar-Team Kult!

(Translated by Google) Very tasty breakfast! (Original) Sehr leckeres Frühstück!

(Translated by Google) Always a great address in Dresden-Neustadt. I keep coming back. Great food - great service - fair prices. (Original) Immer wieder eine super Adresse in Dresden-Neustadt. Ich komme immer wieder. Essen super - Klasse Service - faire Preise.

(Translated by Google) Sunday flop. Came into the cafe with breakfast request. Stood around for 10 minutes as ordered and not picked up. Complete ignorance of the staff. When asked, we were only told where we could not sit down. No greeting, no friendliness of the service. The café made a good impression, unfortunately 100% flop due to the staff. (Original) Sonntagsflop. Kamen in das Café mit Frühstückswunsch. Standen 10 Minuten wie bestellt und nicht abgeholt rum. Völlige Ignoranz des Personals. Auf Nachfrage wurde uns nur mitgeteilt wo wir uns nicht hinsetzen können. Keine Begrüßung, keine Freundlichkeit der Bedienung. Das Café macht einen guten Eindruck, durch das Personal leider 100% Flop.

(Translated by Google) Very nicely decorated café with a good menu. The quality of the food was very good and the service was great. (Original) Sehr schön eingerichtetes Café mit guter Speisekarte. Die Qualität der Speisen war sehr gut und die Bedienung super.

(Translated by Google) Beautiful shop. If you can't find what you're looking for here, it's your own fault. ;) Furthermore, the world needs more of such kind people. Thank you for the 2 beautiful evenings that we could enjoy during our visit. P.s the employees are also something for the eye; D (Original) Wunderschöner Laden. Wer hier nicht fündig wird, hat selbst schuld. ;) Darüber hinaus benötigt die Welt mehr von solch freundlichen Mitarbeitern. Vielen dank für die 2 schönen abende die wir während unseres Besuches hier genießen konnten. P.s die Mitarbeiter sind auch was fürs Auge ;D

If you want to stay up ALL night drinking and having fun go to Café Europa! Bar tender was fantastic and loved that you could get bar food (fries, etc) even at 4am!

By the time we finally got the food it was super delicious. But they took forever to take our order. Forever to get the food out. And forever to get us the check. Even when we asked to order, and pay multiple times. We got our food an hour and a half after we walked in the door. The only thing that made up for it was how good it tasted.

(Translated by Google) Cultivated atmosphere and fabulous coffee and cocoa drinks for lovers and connoisseurs. (Original) Gepflegte Atmosphäre und sagenhafte Kaffee- und Kakao-Getränke für den Liebhaber und Genießer.

Top

(Translated by Google) Wait a long time, but if you wait too long, you get free: D (Original) Zwar lange warten, aber wenn man zu lang wartet gibt's umsonst :D

(Translated by Google) It is unlikely that you will find a variety of dishes and drinks here, the small cafe on a very busy street offers very tasty food and a large selection of cocktails and various other drinks. Service was nice and accommodating. (Original) Unwahrscheinlich, was man hier für eine Vielfalt an Gerichten und Getränke vorfindet, das kleine Cafe an einer sehr befahrenen Strasse bietet sehr schmackhaftes Essen und eine große Auswahl an Cocktails und diverse andere Getränke. Bedienung war nett und zuvorkommend.

(Translated by Google) Great café, always happy to come back. (Original) Tolles Café, komme immer gerne wieder.

(Translated by Google) Delicious food and drinks and nice service (Original) Leckeres Essen und Getränke und nette Bedienung

(Translated by Google) After work with n work colleagues for a drink there, the service was quick and friendly. We didn't have to wait long for the food, the portions were nice and big, the price was great, and the food was very, very tasty! Kudos to the service and of course to the kitchen. I would love to come back. 😀 (Original) Nach Feierabend von Arbeit mit n Arbeitskollegen zum trinken dort gewesen, die Bedienung war flink und freundlich. Auf das Essen mussten wir auch nicht lange warten, Portionen waren schön gross, der Preis war Top, und das Essen war sehr sehr lecker! Grosses Lob an die Bedienung und natürlich auch an die Küche. Ich komme sehr gerne wieder. 😀

(Translated by Google) Food as always top. Can only recommend the Bürher ... which was a dream (Original) Essen wie immer Top. Kann nur den Bürher empfehlen..was ein traum war

(Translated by Google) The food costs in the middle price segment, but you get really big plates and that at any time. Nice place. (Original) Das Essen kostet im mittleren Preissegment aber man kriegt richtig große Teller und das zu jeder Zeit. Schöner Ort.

(Translated by Google) Reasonable prices for the downtown location. Good drinks and delicious food. Friendly service and top service. Gives 5 stars (Original) Angemessene Preise für die Lage in der Innenstadt. Gute Drinks und leckeres Essen. Freundliche Bedienung und top Service. Gibt 5 Sterne

(Translated by Google) The ice chocolate looked promising, but unfortunately it was anything but cold. Possibly. pre-existing ice cream was completely melted. Experience shows that you can do it differently even in midsummer. What is the real reason for us not to come back, however, was the reaction to our very friendly criticism - denials and excuses á la “can't be”, “but the milk was in the fridge”, “that's the case with them Temperatures “... We were waived the price, but I would have preferred to pay and the feeling of being taken seriously as a guest. It's a shame. (Original) Die Eisschokolade sah vielversprechend aus, war aber leider alles andere als kalt. Evtl. vorher vorhandene Eiscreme war vollständig geschmolzen. Auch im Hochsommer bekommt man das erfahrungsgemäß anders hin. Was jedoch für uns der eigentliche Grund ist, nicht wieder zu kommen, war die Reaktion auf unsere durchaus freundlich geäußerte Kritik - Abstreiten und Ausreden á la „kann nicht sein“, „die Milch war aber im Kühlschrank“, „das ist so bei den Temperaturen“... Uns wurde der Preis erlassen, aber lieber hätte ich gezahlt und das Gefühl als Gast ernst genommen zu werden. Schade halt.

(Translated by Google) Open around the clock. Very good breakfast, nimble friendly staff, prices in the limit. Keep it up and lots of customers. (Original) Rund um die Uhr geöffnet. Sehr gutes Frühstück, flinkes freundliches Personal, Preise im Limit. Weiter so und viel Kundschaft.

(Translated by Google) A guest there for years. Unfortunately, the kitchen has deteriorated recently. But what is really a "no go" is the unfriendly service! Disinterested and not smiling - you have the feeling that you are disturbing. Pity! (Original) Seit Jahren dort immer wieder mal Gast. In letzter Zeit hat die Küche leider nachgelassen. Was aber wirklich ein "No Go" ist, die unfreundlich Bedienung! Desinteressiert und kein Lächeln - man hat das Gefühl, man stört gerade😒. Schade!

(Translated by Google) Super nice service, fun, colorful atmosphere and delicious drinks. (Original) Super netter Service , lustiges buntes Ambiente und leckere Getränke.🥂

(Translated by Google) Food very tasty, but more expensive. Open 24 hours a day. (Original) Essen sehr lecker, Preislicher aber etwas teurer. Dafür 24h geöffnet.

(Translated by Google) Service unfortunately unsympathetic and disinterested in new guests at 1 in the morning ... a shame would have liked to have left more time and money (Original) Service leider unsymphatisch und desinteressiert an neuen Gästen morgens um 1 ... schade hätte gern mehr Zeit und Geld gelassen

(Translated by Google) Food & drinks were good and were brought quickly. The waitress was friendly & attentive. Prices are ok. (Original) Essen & Getränke waren gut und wurden schnell gebracht. Die Kellnerin war freundlich & aufmerksam. Preise sind in Ordnung.

People very kind, smiling, nice atmosphere, and honestly, about meals, here it's abolutely subjective so will let everyone having his own opinion :-)

Very good Aperol Spritz. The glass is correct and generously filled. The ingredients are correct, but maybe there is a little bit too much soda. The price (6,9€) is rather high but still okay. A good place for Aperol Spritz in Dresden . Overall Aperol rating 4/5

Wide range of meals and drinks, cozy atmosphere but after coming in (afternoon time), no one cared about us for about 20 minutes. People who came after us were served earlier than us. So my boyfriend was about to leave while the waitress finally came. And we waited another 25 minutes for the meal. At the end, the food was really tasty.

Great english speaking skills, Shantay is especially friendly. Good food and drinks, ask for barista recommendations as she is very knowledgeable

Great beer, the Europa burger is excellent

We enjoyed a hot chocolate with salty caramel sauce and cream, a very good Darjeeling tea and shared a very nicely presented piece of caramelised cheese cake.

(Translated by Google) Very well. Friendly service. Food and drink good. (Original) Sehr gut. Freundliche Bedienung. Essen und Trinken gut.

Cosy place and nice atmosphere. The food was surprisingly good considering it was 2 in the morning and it's mainly a cafe! We tried a couple of spaghetti plates and they were delicious and large! Definitely recommended.

I ate here for breakfast. Got the Greek style one with ultimate got chocolate. Very tasty

Portions were big and generous, however it took really long to serve despite not really requiring preparations (as you can tell from the pictures) and hot drinks were more like warm.

Unbelievably hospitable staff and good selection of beers.

Very cozy... awesome collection of drinks and decent options for food. Friendly staff and atmosphere.

Very nice enviroment and a good place to be in. The coffee tastes good cut its pretty expensive. I will go back there.

Great place for breakfast. Very hip and trendy but they don't miss on the food. Good value for the money and the best hot chocolate I had in Germany. Relaxed atmosphere and friendly staff. Easily accessible by street tram so don't bother driving there. If you want good quality, great food, and convenient location, you won't go wrong with this spot.

This place is awesome!!! They have food and drinks 24 hrs a day, and yes!!! Is good!!! Plus them Moscow mule and swimming pool cocktails are just the best.

(Translated by Google) Best Carbonara ever👍 (Original) Beste Carbonara ever👍

(Translated by Google) Actually always satisfied, but on Saturday, October 24th! LOCKED !! The door stood! - as the? It was advertised on Facebook 3 days ago "we're always open" ... An information on your Facebook page would have spared us and others the disappointment. (Original) Eigentlich immer zufrieden, allerdings am Samstag, 24.10.20 vor !! VERSCHLOSSENER !! Tür gestanden! - wie das? Wurde doch vor 3 Tagen auf Facebook noch geworben " wir haben immer offen" ... Eine Info auf eurer Facebook Seite hätte uns und anderen die Enttäuschung erspart.

(Translated by Google) Super delicious food, very friendly service, great music! (Original) Super leckeres Essen, sehr freundliche Bedienung, top Musik!

(Translated by Google) We had breakfast there and were super satisfied, can only be recommended! (Original) Wir haben dort gefrühstückt und waren super zufrieden, kann man nur empfehlen!

(Translated by Google) Very tasty food. Nice staff and a nice place. Is a bit expensive but worth it in my opinion! You can either order from the breakfast menu or do handicrafts yourself. Gladly again!! (Original) Sehr leckeres Essen. Nette Mitarbeiter und ein schöner Ort. Ist ein bisschen teuer aber es lohnt sich meiner Meinung nach! Man kann entweder aus dem Frühstück-menu bestellen oder selber basteln. Gerne wieder!!

(Translated by Google) Super, friendly service, delicious food so late (Original) Super , freundliche Bedienung , so spät noch sehr leckeres Essen

(Translated by Google) Exactly mine, delicious cocktails and a cozy atmosphere (Original) Genau meins, lecker cocktails und gemütliches Ambiente

(Translated by Google) No greeting. Uncleared tables u wait 10 minutes at the table before someone asks what you want. The staff will only pay attention to those who sit in a reserved seat. Perhaps that is also a possibility to express your order requests right away ??? No recommendation! (Original) Keine Begrüßung. Unabgeräumte Tische u 10 min am Tisch warten bevor einer nach den Wünschen fragt. Beachtung vom Personal findet nur, wer sich auf einen reservierten Platz setzt. Vielleicht ist das auch eine Möglichkeit gleich seine Bestellwünsche zu äußern??? Keine Empfehlung!

(Translated by Google) Waited 1 hour for scrambled eggs. Probably would have waited longer if we hadn't asked (Original) 1h auf Rührei gewartet. Hätten wahrscheinlich noch länger gewartet, wenn wir nicht nachgefragt hätten

(Translated by Google) Unfortunately, I waited forever for the service and especially the food. (Original) Leider ewig auf die Bedienung und vorallem das Essen gewartet.

(Translated by Google) Great here! Come back! (Original) Prima hier! Komme wieder!

5 🌟

(Translated by Google) Were on site for breakfast. Great location and rich food. Worth a visit! (Original) Waren zum Frühstück vor Ort. Tolle Lokalität und reichhaltiges Essen. Einen Besuch wert!

(Translated by Google) Was very at peace Food, as always, very tasty Drinks were tasty (Original) War sehr zu Frieden gewesen Essen wie immer sehr lecker Getränkte waren lecker gewesen

(Translated by Google) The seasoning meat is world class and the other food is also highly recommended. Friendly service and good drinks 😉 (Original) Das Würzfleisch ist Weltklasse und das andere Essen ist auch sehr zu empfehlen. Freundliche Bedienung und gute Getränke 😉

Lovely cafe right off of the street car stop. They're always open, which helps when you arrive in the city before 8am. Most of the other cafes aren't open until then. I haven't checked out their drinks, but the bar seemed well stocked.

(Translated by Google) Great food and good service! (Original) Tolles Essen und gute Bedienung!