Hello. I would like to share our awful experience with the service and especially with the "manager" of this Cafe. We'll,yesterday (19.06.22) unfortunately we've got a chance to be "served" by one waiter and when I asked to bring us the bill one guy came to me and said we have to pay 17.50 euro. I was surprised and asked abt the bill nicely. Next moment he started talking to me very rudely and disrespectful. I had a patience till the moment he went toooo far so I asked to call a manager and (such a surprise!!) He Was The Manger... Well, I would love to talk with the owners and make sure they will teach their stuff how to talk with people. And btw: they do cheat on u,guys (owners) if they do not bringing bills ;) I have a picture of this rude manager.

DO NOT GO HERE. BOTH TASTE AND SERVICE IS HORRIBLE AND DISGUSTING. ALSO FELT THE RACISM. They were rude to me for not being able to speak proper German - I essentially got confused with the phrase "to have here" and "to go", and they were all very mean to me and my family for not being able to speak german properly. Please do not go here - I felt the racism especially when they were nice to the white people infront of us who didn't even try to speak in german. Also, the icecream and coffee that I had were both terrible. They should just close this store considering how bad this shop is making dresden look which can be seen through their 2.2 rating as of this current date.

Nothing special and over priced for sure! I've had better Gelato. They also won't taste test before buying.

Terrible people are running this shop. They have no clue about customer service or being welcoming. Not to mention the overpriced store bought ice cream and food they sell. Do not go here even if you're paid to.

Overpriced and not worth to visit. I ordered ice creams for more than 10eur, but i got more whipped cream than ice cream and overall not tasty. Staff was rude and not polite.

The worst ice cream I've ever had. They touched it with their hands... 🙈 No nice or professional service. I don't recommend.

We got some gelato, when we tried to pay with card they were like "HUH? Kartu??" and told us they only took cash, so we started leaving to search for an atm and get some cash, they started calling us back suddenly telling us they took cards too. Not recommended Edit They also dont wash their hands before picking up your icecream / anything else you order after taking cash.

The coffee was weak, just as in early '90 in post soviet countries. There was no board with coffees listed, we had to randomly guess what we can get. For the taste of the coffee, the price was way above the quality. Ice creams were a bit better than coffee but still pretty far from the quality I am used to and for the quality they were also overpriced. It's also confusing with orders and payments - I'm not sure if anybody spoke English, it seemed doubtful. There's also pos available for everyone, so I didn't know if this is self service or whatever. I recommend avoiding this place - I wouldn't come there again even if there would be no other choice.

I don't know if it's the owner or the manager, Rude woman with the little bulldog. My wife came to get my credit card, she shouted after her, said the lady “you ordered, please buy it”. I said we are not running away, you can be a little polite. In addition, she shouts in a manner unbecoming of a lady before we buy the product.

My experience from yesterday is absolutely not worth even one star. The stuff is friendly in the beginning, but very rude if you dare to complain. They do not bring even a bill and make up prices as hoc. One of the worst places I have ever visited.

(Translated by Google) Best place to linger with a view of the Frauenkirche. Unfortunately, these ice cream parlor employees are unbeatable when it comes to rudeness. It is a shame that such an impossible operator is allowed to work in such a beautiful place. What a picture that throws on Dresden. 👎👎👎 (Original) Bester Platz zum verweilen mit Blick auf die Frauenkirche. Leider sind diese Eiscafé Mitarbeiter an Unfreundlichkeit nicht zu übertreffen. Schade, dass an so einem wunderschönen Platz ein so unmöglicher Betreiber tätig sein darf. Was für ein Bild wirft das auf Dresden. 👎👎👎

(Translated by Google) Hopeless flavors. Service was not nice. I do not recommend!!! (Original) Beznadziejne smaki. Obsługa niemiła. Nie polecam!!!

My man went to get an ice cream inside for our daughter. She got in a cone. Then we were on the table the 4 of us and asked for the same ice cream for our son. The waiter mentioned the cones are only for outside not on the table but that's okay, our son will have a waffle. He got the round waffle...so we had to ask again and we put in the cone ourselves. The waiter was looking for a sibling fight! Definitely not family friendly. Also they do not have vegan milk: no oat, or soja milk, only cow milk Then come the moment to pay and you can't use the card outside, you need to go inside to the counter...

I had really great experience here. The service was fast and i ordered almost imediately. The stuff was friendly and nice. I had coffee and ice cream and i liked them both. I would really recommend the ice cream. It is a little bit pricey but the portion of ice cream is really large so it's kind of ok. Also the view was fantastic. I can personally recommend this place.

We ate ice-creams....Simply owfull!

(Translated by Google) Such an unfriendly waitress! Don't go there !! The milkshake was made with warm stale milk and the container for mixing was used .... not so hygienic .... (Original) So eine unfreundliche Bedienung! Bloß nicht hingehen!! Der Milchshake wurde mit Warmer abgestandener Milch gemacht und der Behälter zum mixen war benutzt .... nicht so hygienisch....

(Translated by Google) Not worth it. The prices are high - two coffees, chocolate strudel and 2 scoops of ice cream are 33 euros. Hundreds of wasps outside, you have to run inside. But the worst thing at the end - payment only in cash! I had to look for an ATM to pay. This is some kind of joke? (Original) Nie warto. Ceny są wysokie - dwie kawy, czekolada strucla i 2 gałki lodów to 33 euro. Na zewnątrz setki os, trzeba uciekać do środka. Ale najgorsze na koniec - płatność tylko gotówką! Musiałem szukać bankomatu, by zapłacić. To jakiś żart?

(Translated by Google) Very unfriendly service. According to the menu, ice chocolate should be with mixed ice cream, in fact 1 scoop of chocolate ice cream is in lukewarm chocolate milk. Absolutely not recommendable! (Original) Sehr unfreundliche Bedienung. Eisschokolade soll laut Karte mit gemischtem Eis sein, tatsächlich ist 1 Kugel Schokoeis in lauwarmer Schokomilch. Absolut nicht empfehlenswert!

(Translated by Google) Is blown beautifully into the ice without a mask - unbelievable (Original) Wird noch ohne Maske schön ins Eis reingeblasen-unglaublich

(Translated by Google) Not recommended very, very expensive ice cream In addition, it tastes like hardly anything and not what it's supposed to, the pictures on the menu are absolutely misleading and at the end hardly contains the cups shown, moreover, the chocolate on the chocolate cup is absolutely old, already partially melted and cooled again with the restaurant chairs absolutely overcrowded and very uncomfortable and the service was quite cool and not very friendly (Original) Nicht empfehlenswert sehr sehr teures eis Dazu schmeckt das einfach nach kaum etwas und nicht nachdem was es soll zudem sind die bilder auf der karte absolute irreführung und enthält am ende kaum die abgebildeten becher zudem is die schokolade auf dem schokoladenbecher absolut alt bereits teilweise geschmolzen und wieder gekühlt worden das restaurant mit mit stühlen absolut überfüllt und sehr ungemütlich und der service war recht kühl und nicht recht freundlich

(Translated by Google) Not recommendable. The service was cool and remote, after 25 minutes without service we left. Across the street is a great ice cream parlor with significantly more realistic prices and great service. Milano NO THANKS! (Original) Nicht zu empfehlen. Die Bedienung kühl und abgesetzt, nach 25 min ohne Bedienung sind wir gegangen. Schräg gegenüber ist ein tolles Eiscafé mit deutlich realistischeren Preisen und toller Bedienung. Milano NEIN DANKE!

(Translated by Google) Best place to linger with a view of the Frauenkirche. Unfortunately, these ice cream parlor employees are unbeatable when it comes to rudeness. It's a shame that such an impossible operator can work in such a beautiful place. What a picture that throws on Dresden. 👎👎👎 (Original) Bester Platz zum verweilen mit Blick auf die Frauenkirche. Leider sind diese Eiscafé Mitarbeiter an Unfreundlichkeit nicht zu übertreffen. Schade das an so einem wunderschönen Platz ein so unmöglicher Betreiber tätig sein darf. Was für ein Bild wirft das auf Dresden. 👎👎👎

Nice place, nice people 😊

We had to wait tooo long for just 2 coffees and we had the worst cappuccino ever. I don't recommand it at all.

Quick (not cheap) stop surrounded by famous sights in very historical part of Old-Town Dresden.

(Translated by Google) Great coffee ☕ delicious ice cream, once again draw free electricity for your mobile phone - worth gold as a cyclist, thank you very much 🙏 (Original) Toller Kaffee ☕ super leckeres Eis, wiedereinmal kostenlos Strom ziehen fürs Handy - als Radwanderer gold wert, Vielen Dank🙏

Rude staff. The waiter came to us when we were trying to sit-down and told us we cannot sit unless we order something. We already had go to ice cream with kids. I told him we will order. After 5 minutes another waiter came and reminded us the same thing. Very strange behavior.

My partner and I went yesterday and today to get ice cream/gelato here. They don't use peanuts, but I would recommend asking in case they get any new flabours in! My partner is allergic to peanuts, so it's harder for us to find places to go. Yesterday, we each got a cone with kaffee and straciatella. For 2€ a scoop, it was really good. The guy behind the counter was very friendly to both of us :). Tonight, we ordered a strawberry bowl/cup and a straciatella bowl/cup. Despite coming close to their closing hours (our mistake), the server allowed us to sit and enjoy our eis. We did find that the hours listed online might not match the ones in person because it said it closes at 11, but they started closing for 9.

Ice cream is tasty and not to expensive with 1,50 per piece. Just the waffle was not that good which is why I rated 4 starts

(Translated by Google) Very nice place (Original) Sehr schöner Platz

(Translated by Google) Got me a tiramisu my husband ordered an ice cream and two coffees. The ice cream was good. Tiramisu didn't work at all, only tasted like sugar and cream. Coffee was just a hot broth too. The two stars are only given for the ice and the view. Only the view can be enjoyed cheaper. And the waitress had no plan. Have waited forever for the order and invoice. (Original) Habe mir ein Tiramisu bestellt mein Mann ein Eis und zwei Kaffee. Das Eis war gut. Tiramisu ging gar nicht, hat nur nach Zucker und Sahne geschmeckt. Kaffee war auch nur eine heiße Brühe. Die zwei Sterne gibt es nur für das Eis und die Aussicht. Nur die Aussicht kann man preiswerter genießen. Und die Bedienung hatte kein Plan. Haben ewig auf die Bestellung und Rechnung gewartet.

(Translated by Google) Nice café with a creatively designed ambience and very tasty ice cream (Original) Schönes Café mit kreativ gestaltetem Ambiente und sehr leckerem Eis

(Translated by Google) Ice cream itself was delicious, but the ice cream sundaes prepared rather listlessly, not to be compared with the pictures in the menu. The service staff were mostly friendly, but sometimes had no mask on. Ice cream sundae with 6-8 € (normal size) just okay, but coffee drinks (latte and Co.) with 5 € totally overpriced! (Original) Eis ansich war lecker, aber die Eisbecher eher lustlos zubereitet, nicht zu vergleichen mit den Bildern in der Karte. Bedienungen waren größtenteils freundlich, aber hatten teilweise keine Maske auf. Eisbecher mit 6-8 € (normale Größe) gerade noch okay, aber Kaffegetränke (Latte und Co.) mit 5€ total überteuert!

(Translated by Google) Top location, but that's about it. In terms of quality, the tiramisu from Lidl tastes better. Ambience is nice but you could make more of it. Unfortunately, the service was also unfriendly and the masks were proforma only worn under the chin. So no recommendation on our part. (Original) Toplage, aber das war´s auch schon. Qualitätsmässig schmeckt mir das Tiramisu aus dem Lidl besser. Ambiente ist schön aber da könnte man mehr daraus machen. Leider war auch die Bedienung unfreundlich und die Masken wurden proforma nur unter dem Kinn getragen. Also keine Empfehlung unsererseits.

(Translated by Google) Incredibly bad ice cream! Discarded immediately after the first spoon. (Original) Unglaublich schlechtes Eis! Nach dem ersten Löffel direkt entsorgt.

(Translated by Google) Ice cream totally watery, doesn't taste good at all (Original) Eis total wässrig, schmeckt gar nicht

Ok, but not what you would expect from an Italian eiscream

They were extremely rude and we saw a waiter serving directly the ice cream onto the cup with his bare hands.

(Translated by Google) Ice cream with chemical taste, horrible. Even low-end supermarket ice creams are better. Establishment to flee! (Original) Glaces au goût chimique, horrible. Mêmes les glaces bas de gamme de supermarché sont meilleures. Établissement à fuir !

Best eiscafe in Dresden definitely. Quality as it should be and the best among all eiscafes I visited in Germany. Many greetings to the friendly staff that advised me what I should visit in Dresden

Cash only without prior information. Unpleasant staff.

We waited too long for just two drinks. Also the people around us complained.

Not Gelato ice-cream... That means it is neither related to Milano..

I highly NOT reccomend. Paying with card up from 15 Euro with no information provided in the menu, nor on the door or by the waitress. The waitress was unkind, there was messy inside , the tiramisu was just ordinary. Cappucino was surprasingly good.

(Translated by Google) Poor quality - ice cream is not at the right temperature and pils without a head, service sometimes overwhelmed, the location is of course very nice (Original) schlechte Qualität - Eis ist nicht richtig temperiert und Pils ohne Schaumkrone, Service teilweise überfordert, der Standort ist natürlich sehr schön

(Translated by Google) The worst ice cream I've ever eaten. Completely stretched with water. Never again. And for that, € 1.50 per ball 🤬🤮👎👎👎 (Original) Das schlechtestes Eis was ich je gegessen habe. Komplett mit Wasser gestreckt. Nie wieder. Und dafür noch 1,50€ pro Kugel 🤬🤮👎👎👎

(Translated by Google) A friend and I were at the Milano ice cream parlor yesterday, when we wanted to order something, the waiters kept staring at us in an intrusive, demanding, downright gaping manner. The waiter did not use a mask and wiped his sweat off with his bare hand and then served us our ice cream ... The price-performance ratio is absolutely not right. € 6 for an ice cream parlor that tastes like water. NEVER AGAIN! (Original) Eine Freundin und ich waren gestern im Eiscafé Milano, als wir was bestellen wollten, schauten die Kellner uns die ganze Zeit aufdringlich, fordernd, regelrecht gaffend an. Der Kellner nutzte keine Maske und wischte seinen Schweiß mit der bloßen Hand ab und servierte uns dann unser Eis... Das Preist-Leistungs-Verhältnis stimmt absolut nicht. 6€ für einen nach Wasser schmeckenden Eiscafé. NIE WIEDER!

(Translated by Google) Very tasty ice cream and tastes very natural. At € 1.50 per ball, it is also at the top of the range. (Original) Sehr leckeres Eis und schmeckt sehr natürlich. Mit 1,50€ pro Kugel aber auch am oberen Preissortiment angesiedelt.

(Translated by Google) The ice cream tastes good. Unfortunately, it's a little more expensive. (Original) Das Eis schmeckt gut. Leider ist es etwas teurer.

(Translated by Google) Lots of great sundaes, wonderful ambience. (Original) Viele tolle Eisbecher,wunderbares Ambiente.

(Translated by Google) Very impolite! A plastic spoon is charged extra 50 cents! Never seen it before! (Original) Sehr unfreundlich! Ein Plastikloeffel wird extra 50Cent verlangt! Noch nie erlebt!

(Translated by Google) Ice cream was good, good view of the Frauenkirche. (Original) Eis war gut, gute Aussicht auf die Frauenkirche.

(Translated by Google) were there last Sunday, were surprised to find such a lousy service. After we asked after 30 minutes whether our order had gone under, 2 sundaes came nearby, which had probably lingered for some time. The ice cream was so melted and could only be enjoyed with a straw. Since a cup would have cost almost 8 euros, we politely asked the waitress about it. We were actually verbally abused and even insulted and left immediately! DOCUMENT LOADING (Original) waren am letzten Sonntag dort, waren überrascht, solch miese Bedienung anzutreffen. Nachdem wir nach 30 Minuten nachfragten, ob unsere Bestellung untergegangen sei, kamen umgegend 2 Eisbecher, die wohl schon seit geraumer Zeit vor sich hin verweilten.. Das Eis war sowas von geschmolzen und nur noch mit dem Strohhalm zu genießen. Da ein Becher knapp 8 EURO gekostet hätte, sprachen wir die Bedienung höflich darauf an. Wir wurden tatsächlich beschimpft und sogar beleidigt und sind sofort gegangen! DRECKSLADEN

(Translated by Google) We let ourselves be guided by the location and wanted to enjoy an ice cream sundae in the late summer sun with a view of the Frauenkirche. Unfortunately, the waiter who took our order was very grumpy and unfocused. Like her male colleague, she wore very dirty clothes. With the ice cream cups and a cappuccino it worked relatively quickly, but it took two attempts before I got the espresso I had ordered. The burglars also made an appetizing impression at first glance, but the dream fell apart with the first spoon of spray cream ... This made up over 50% of the sundae, including only 2 scoops of ice cream, which were not a culinary highlight either, not to forget a few strawberries and plenty of too sweet strawberry sauce. The icing on the cake, however, was the price that came in bears no relation to what is offered. I would really be interested if the owner of this ice cream parlor has an opinion on this Has!? (Original) Wir haben uns von der Lage leiten lassen und wollten mit Blick auf die Frauenkirche einen Eisbecher in der Spätsommersonne genießen. Leider war die Kellner,welche unsere Bestellung aufnahm schon sehr mürrisch und unkonzentriert.Wie übrigens auch ihr männlicher Kollege,trug sie sehr schmuddelige Kleidung. Mit den Eisbechern und einem Cappuccino hat es auch relativ zügig geklappt,allerdings brauchte es zwei Anläufe bis ich meinen bestellten Espresso bekommen habe. Die Einbrecher machten auf den ersten Blick auch einen appetitlichen Eindruck,allerdings zerfiel der Traum mit dem ersten Löffel Sprühsahne.... Diese machte über 50 % des Eisbechers aus,darunter fanden sich lediglich 2 Kugeln Eis,welche auch kein kulinarisches Highlight waren.Nicht zu vergessen ein paar Erdbeeren und reichlich zu süße Erdbeersoße. Die Krönung war allerdings der Preis,der in keinem Verhältnis zu dem Angebotenen steht. Mich würde echt mal interessieren,ob der Besitzer dieses Eiscafés dazu eine Meinung hat!?

(Translated by Google) The full taste experience. The ice creams that were ordered tasted exactly the same. That's what I call the great art of ice cream making. NOT RECOMMENDABLE! (Original) Das volle Geschmackserlebnis. Bestellte Eissorten schmeckten exakt identisch. Das nenn ich die große Kunst des Eismachens. NICHT ZU EMPFEHLEN!

(Translated by Google) Several people never had stomach problems again after consuming the scoop of ice cream. The hygiene should take a closer look. (Original) Mehrere Personen hatten nach dem Verzehr von der Kugel Eis Magen Probleme nie Wieder. Die Hygiene sollte da mal genauer hinschauen.

(Translated by Google) Unfriendly staff (Original) Unfreundliches Personal

(Translated by Google) Unfriendly, very long waiting time, toilet totally dirty. Little ice cream and expensive. Not recommendable. Never again. (Original) Unfreundlich, sehr lange Wartezeit, WC Total verschmutzt. Wenig Eis und teuer. Nicht zu empfehlen. Nie wieder.

(Translated by Google) Too expensive (Original) Zu teuer

(Translated by Google) Ice cream tasted very good, very nice view, only you can't look at the staff. Dirty work clothes, many construction workers look even cleaner, listless, unfriendly, each cup is brought individually. Inside, the cleanliness leaves a lot to be desired - from dirty dishes to the toilet - pooh. Not recommendable!!! Unfortunately! (Original) Eis hat sehr gut geschmeckt, sehr schöner Ausblick, nur das Personal darf man nicht anschauen. Dreckige Arbeitskleidung, da sehen viele Bauarbeiter noch sauberer aus, lustlos, unfreundlich, jeder Becher wird einzeln gebracht. Innen lässt die Sauberkeit auch zu wünschen- von dreckigem Geschirr bis zur Toilette- pfui. Nicht zu empfehlen!!! Leider!

(Translated by Google) Delicious ice cream, great sundaes and very nice and attentive staff (Original) Leckeres Eis, tolle Eisbecher und sehr nettes und aufmerksames Personal

(Translated by Google) Unfriendly, didn't get what I ordered, a lemon in the water was pink on one side ?? Got dirty spoon (Original) Unfreundlich, haben nicht das erhalten was bestellt, eine Zitrone im Wasser war auf einer Seite pink?? Dreckigen Löffel bekommen

Not recommended. Yesterday, 18th June 2023, l asked for an ice cream but I got it with two bottle caps, yes as you read two metal caps in the bottom of glass!!!!!!. I inform the waiter and he took much time to return to me with new one. But the problem is how is that happening and he should at least gave us the order for free but he didn't, he only didn't take the price of extra cream on the ice cream.