On December 22nd, 2020 I took line 62 towards Johannstadt. A woman politely pointed out to the bus driver that there was a young man sitting near the back door without a face mask. The bus driver then snapped at the lady about what was going on again. And said he didn't care at all! It's not a good way to talk to passengers like that. A polite tone is appropriate in this job! The other passengers were also very upset with the bus driver. It is the bus line 62 number 3 that stopped at Pirnaschen Platz on December 22nd, 2020 in the direction of Johannstadt at 2:59 p.m. I would like to see respectful cooperation, especially in this day and age.

Good

A very rude employee in the service center. I was accused of tampering with my old tickets. When I didn't put up with it, he said I should go somewhere else.

(Translated by Google) Well, the employee at ☎️ couldn't help me with real information about Corona rules (Original) Naja so richtig Auskunft wegen Corona Regeln konnte der Mitarbeiter mir am ☎️ nicht helfen.😒

These offices are service offices for DvB, the private company responsible for transportation in Dresden. There you can buy tickets of various types - individual, daily, monthly, monthly, weekly, and many others. If you lose something on the train or bus, you can ask them. They are open every day of the week except Sunday.

Very friendly and competent staff. After good advice, you will be sold the right ticket straight away and will no longer have to worry about vending machines.

The central station of Dresden is crowded most of the time. Trams 9, 8, 11, and 12 pass through it, and bus 62 and also 68. There is a customer service office to obtain all tickets.

DVB is quite good, only at the train station platforms 2, 4 and 6 should be better signposted. The star-shaped tram network of course doesn't create a roundabout, so you have to change trains more often, but that's just a matter of getting used to, otherwise I'm really happy If you're almost late and don't have your mask on, the tram continues on, big respect for that, unfortunately far too many people get on without it, for whatever reason...🤷‍♂️

Which service should I have liked? There wasn't one - because it didn't even sound like a service employee on the phone! Since this one, that one who sees himself as Lord... Introduced. I asked - am I at the service point? Answer - yes, I am Mr....! What is that? Bad stuff like that

(Translated by Google) Haven't been there, can't tell. (Original) War noch nie dort, kann es nicht abschätzen.

(Translated by Google) I was helped well. The lady at the counter showed me once again that there are not only stupid employees at Deutsche Bahn (Original) Mir wurde gut weitergeholfen. Die Dame am Schalter hat mir Mal wieder gezeigt dass es nicht nur dumme Mitarbeiter bei der Deutschen Bahn gibt

Leider sind die Verbindungen um spätere Urzeiten nicht vorhanden.

(Translated by Google) All the best (Original) Alles bestens

(Translated by Google) I only found out about the loss of my subscription chip card after a call from this service point! I previously unlocked a Mobibike with the card. Afterwards I didn't stow the card properly in the rush. There was a happy ending thanks to an honest finder and the DVB Servicepoint! Thanks a lot for this. (Original) Vom Verlust meiner Abo Chipkarte habe ich erst durch einen Anruf aus diesen Servicepoint erfahren! Ich habe zuvor ein Mobibike mit der Karte freigeschaltet. Im Anschluss habe ich die Karte in der Hektik nicht ordentlich verstaut. Es hat durch einen ehrlichen Finder und dem DVB Servicepoint ein Happyend geben! Vielen Dank dafür.

(Translated by Google) Just had a question and that was just as easy to answer. That's the way it has to be. The staff is friendly and nice and that also in the current Christmas turmoil. (Original) Einfach ne Frage gehabt und die wurde genauso einfach beantwortet. So muß es sein. Das Personal ist freundlich und nett und das auch noch bei dem momentanen Weihnachtstrubel.

(Translated by Google) Exceptionally nice and helpful staff. (Original) Ausserordentlich nettes und hilfsbereites Personal.

(Translated by Google) Very friendly and competent, patiently answered all questions, thank you! (Original) Sehr freundliche und kompetent, geduldig alle Fragen beantwortet, Danke!

(Translated by Google) It's OK (Original) Ist ganz ok

(Translated by Google) DVB office at this stop is officially open but says ""closed for technical reasons"" in front of the door - after hearing this not just a few days. It's a shame, no one close by (Original) DVB Büro an dieser Haltstelle offiziell als geöffnet aber vor der Tür stehend ""aus technischen Gründen geschlossen"" - dies nach hören nicht erst ein paar Tage. Sehr schade, keiner weiter in der Nähe

(Translated by Google) Nice staff, but very small and tight. The door is difficult to open, therefore impractical for the disabled and the elderly. (Original) Nette Mitarbeiter, aber sehr klein und eng. Türe geht schwer auf, daher für Behinderte und ältere Menschen unpraktisch.

(Translated by Google) Get good advice and listen, then that's also possible (Original) Gut beraten lassen und zu hören dann geht das auch

(Translated by Google) Super friendly and competent staff! (Original) Super freundliches und kompetentes Personal!

(Translated by Google) Normal (Original) Normální

(Translated by Google) Good service (Original) Guter Service

(Translated by Google) Already went (Original) Ging schon

(Translated by Google) Sport service, new people. (Original) Sport Service, neue Leute.

(Translated by Google) Good (Original) Gut

(Translated by Google) Good service and helpful staff. (Original) Guter Service und hilfsbereite Mitarbeiter.

(Translated by Google) Friendly information (Original) Freundliche Auskunft

A train is never on time, either over-punctual, so that you can see the train leaving at the arrival time, or the train is 5 minutes late again.

I wanted to change to Pragerstrasse, cross the tracks after getting off the bus and stopped when I saw that the train was already coming. Of course the driver rang the bell. Ea wasn't a dangerous situation, the train didn't have to brake, but it was still a mistake on my part. I had to take exactly this train but the driver closed the door and didn't open it for me. Something like that can happen, but it's not possible to punish me like that. It was raining and my little dog got cold.