1/5 margaret g. 3 months ago on Google β’ 1 review New
Our
experience
is
not
positive,
unfortunately.
My
father
stayed
here
for
eight
days,
On
the
first
day,
he
was
left
for
2
hours
with
no
working
bell,
and
after
trying
to
get
the
staffs
attention
over
that
2
hour
period,
he
wet
himself,
My
husband
visited
and
was
told
the
bell
was
working
and
they
insisted
it
was
and
after
he
made
a
fuss
they
then
admitted
it
wasnt,
then
to
make
matters
worse
they
rang
me
and
when
I
questioned
what
had
happened
I
got
hung
up
on
by
his
carrer.
They
would
get
my
dad
up
out
of
bed
and
then
leave
him
all
day
with
no
company.
He
went
there
for
physio
after
breaking
his
hip,
and
over
8
days,
he
had
only
got
2
short
sessions.
We
decided
we
would
take
him
home
as
he
was
not
getting
the
care
he
deserved
and
for
his
own
mental
health,
upon
notifying
them
we
would
be
removing
him
from
their
care,
they
tried
to
make
it
look
like
we
could
not
do
this
Even
on
the
day
we
were
removing
him
we
were
left
waiting
around
the
process
would
have
gone
smoother
had
they
bothered
to
comunicate
with
us
at
all.
More
concerning
to
me
also
is
the
chair
my
father
sat
in
to
get
washed
was
covered
in
rust
absolutely
disgusting
far
from
any
infection
control.
To
top
the
whole
situation
off,
the
visiting
times
are
strict,
and
u
have
to
ring
ahead
for
every
day.
To
sum
our
experience
up
it
felt
like
they
were
more
intrested
in
the
money
they
were
getting
rather
then
the
care
of
the
unfortunate
people
that
end
up
in
there
care,
there
is
a
lack
of
communication
due
to
every
employee
first
language
not
being
english.
I
hope
they
will
try
and
better
there
service
as
they
have
to
many
bad
reviews..