1/5 Stephanie T. 7 years ago on Google
Horrible!
Molesworth
cancelled
our
reservation
five
days
before
we
were
to
arrive
from
US
with
our
family
that
included
three
small
children,
even
though
I
booked
directly
on
their
website
three
months
in
advanced
and
received
a
confirmation
email.
I
found
our
we
were
being
bumped
from
our
reserved
apartment
by
email
and
were
only
offered
an
alternative
apartment
in
a
distant
and
far
inferior
location
(2
km
&
25-35
minute
walk
away).
Management
was
polite
and
apologetic
about
bumping
a
family
with
small
kids
days
before
arrival,
but
they
still
bumped
us
out
of
our
reservation
and
it
completely
ruined
our
time
in
Dublin.
The
alternative
apartment
was
outside
the
city
center
and
far
from
everything
we
had
booked.
I
was
told
it
was
reservation
glitch,
but
when
I
pressed
management
on
the
phone
they
indicated
the
glitch
was
that
longer
term
rentals
could
renew
and
would
be
given
priority
over
shorter
term
rentals
even
if
there
was
already
reservations
booked
for
the
apartment.
I
was
notified
on
June
1st
that
our
June
6th
reservation
would
no
longer
be
honored.
Do
not
book
at
Molesworth
unless
you
want
to
gamble
on
whether
your
reservation
will
be
honored
and
if
you
too
will
receive
an
email
notifying
you
the
place
you
thought
you
had
reserved
would
no
longer
be
reserved
for
you.
And
yes,
I
actually
had
to
pay
a
reservation
fee
when
reserving
on
their
website
for
a
reservation
they
didn't
honor
in
the
end.
Horrible
situation
that
I
wouldn't
wish
on
any
traveler.
2 people found this review helpful 👍